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Reviews of Casa das Palmeiras Charming House Azores

3 out of 5
Casa das Palmeiras Charming House Azores
Rua Diário dos Açores, 26, Ponta Delgada, Ponta Delgada

Reviews

9.8

Exceptional

Rating 10 - Excellent. 163 out of 188 reviews" "
Rating 8 - Good. 19 out of 188 reviews" "
Rating 6 - Okay. 5 out of 188 reviews" "
Rating 4 - Poor. 0 out of 188 reviews" "
Rating 2 - Terrible. 1 out of 188 reviews" "

10/10

Cleanliness

10/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Alberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel installed in a historic colonial building.
Stayed 1 night in Apr 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed the room with the wonderful view and, of course the breakfast, which was fantastic . All the members of the staff were accommodating and the Charming House was very comfortable and unique. We’ll have lots of great memories of our stay.
Stayed 3 nights in Apr 2024

10/10 Excellent

michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and helpful. Almost everyone spoke English. They gave us ideas for restaurants and made reservations for us. The breakfasts were very good with lots of fruit and yogurt and cheese and eggs, etc.
Stayed 7 nights in Apr 2024

10/10 Excellent

Angela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful! Comfortable bed. Wonderful breakfasts. Excellent staff. The only downfall for us were the stairs with heavy luggage. Otherwise a lovely stay.
Stayed 3 nights in Mar 2024

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful and friendly. Great breakfast!!!
Stayed 2 nights in Mar 2024

10/10 Excellent

Carol

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant property and ice breakfast with helpful staff
Stayed 3 nights in Mar 2024

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an AMAZING time at Casa Das Plameiras. It is a beautiful building in a great area. My room had a balcony that overlooked the street. The room was clean and spacious. The breakfast was perfect and everyone was super friendly.
Stayed 1 night in Mar 2024

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, property conditions & facilities
Cozy and nice
Stayed 5 nights in Mar 2024

8/10 Good

Janet

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely house with exceptional staff and excellent breakfast. The walls are paper-thin however, so the room was noisy at times.
Stayed 3 nights in Mar 2024

10/10 Excellent

Allan

Travelled with group
Liked: Amenities
Hotel is central to visit attractions. Staff were very hospitable and helpful with directions
Stayed 8 nights in Mar 2024

10/10 Excellent

Tom

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great, the hotel very clean and comfortable, and the breakfast was perfect. The property has good security and it was great to rent a parking space for 5 euro per day.
Stayed 4 nights in Feb 2024

8/10 Good

Alan

Liked: Cleanliness
Stayed 2 nights in Feb 2024

10/10 Excellent

Juliette

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome room and feel. Excellent breakfast and great service.
Stayed 1 night in Jan 2024

8/10 Good

Hong, Basking Ridge

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff and nice breakfast. The only complaint was that when we first entered the room there was a weird odor.
Stayed 1 night in Jan 2024

10/10 Excellent

Anne Marie, Lake Ronkonkoma

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this hotel so much, so clean, quiet and the breakfast was lovely. We had a fabulous time there. Our plane arrived at 6:45am, which got us to the hotel too early. They were kind enough to allow us to check in a little early so we could get some well-needed sleep. Totally recommend this hotel.
Stayed 5 nights in Dec 2023

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, property conditions & facilities
Great experience
Stayed 5 nights in Nov 2023

8/10 Good

Peter

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023

10/10 Excellent

Simon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful period property, tastefully renovated The only limitation at the moment is that whilst there is a lovely breakfast area, there is no lounge type area (although there is a soft in the breakfast room). I think this might be temporary as there is certainly a renovation under way in another ground floor room. Maybe it's going to be some sort of bar/restaurant or lounge perhaps? There's some noise from a nearby road at night. It's not a busy road and isn't constant but probably more to do with a combination of tyre noise on the cobbled streets and single glazed period windows. Anyway, it's a lovely property and exceeded our expectations
Stayed 6 nights in Oct 2023

10/10 Excellent

liam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful warm guest house.
Was just pleasure to stay. Great location great warm helpful staff. I arrived midnight and was greeted by Beatrice All was fine instantly as I had fear of not getting in. Located so close to airport and in heart of old town. Charming old colonial residence. All the mods and cons. Highest ceilings I’ve seen for awhile. I’m guessing 15/16 foot high. Old world.
Stayed 1 night in Nov 2023

10/10 Excellent

Owen

Liked: Cleanliness, staff & service, property conditions & facilities
Super sweet B&B
Stayed 4 nights in Oct 2023

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small hotel in the old part of Ponta Delgada. Very walkable area. The stuff was helpful, professional and kind.
Stayed 7 nights in Oct 2023

10/10 Excellent

Geoffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our 2nd stay was as good as the first - our room was made available to leave our luggage in. Excellent staff and service.
Stayed 1 night in Oct 2023

10/10 Excellent

michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very lovely property with easy access to dining and shopping. The staff were very friendly and offered good suggestions for our trip. The breakfast included a nice assortment of food and beverages. We highly recommend it!
Stayed 3 nights in Oct 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Geoffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a fabulous location and lovely hotel. Staff were very helpful and the breakfast was outstanding!
Stayed 4 nights in Oct 2023

10/10 Excellent

Judy

Liked: Cleanliness, staff & service, property conditions & facilities
Casa das Palmeiras is a lovely building and carefully restored and maintained with great attention to beauty and comfort. The breakfast was fabulous, as is the location.
Stayed 1 night in Sep 2023

10/10 Excellent

Michelle

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast was delicious and in a beautiful space.
Stayed 4 nights in Aug 2023

10/10 Excellent

Luisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

Alberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful colonial house minutes away (walking) from Ponta Delgada waterfront.
Stayed 1 night in Aug 2023

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were so friendly and accommodating. The rooms were beautiful and clean. The whole property was lovely. Breakfast was an assortment local cheese, fruit juices and teas. But mostly, the staff! They were the jewels in the crown.
Stayed 1 night in Aug 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet but well located.
Stayed 1 night in Jul 2023

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2023

10/10 Excellent

denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kind and thoughtful staff
My husband and I spent most of my vacation across the island and our last night we decided to stay here close to the airport. The hotel is super cute, the rooms are so charming and elegant. And although I only stayed one night it was enough to leave a positive impression. When I checked in I let them know I would be leaving at 8am the next day and the next morning we found a bag with breakfast packed so we could easily take it. My husband and I are so thankful for that level of detail and care. They packed little sandwiches, pastries and juice. That breakfast saved us. The room was clean, great location, charming building, and caring staff. I would go again.
Stayed 1 night in Jul 2023

10/10 Excellent

Palmer

Travelled with partner
Liked: Property conditions & facilities
The staff takes extra care of their guests and their safety
Stayed 1 night in Jul 2023

10/10 Excellent

Judith C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023

6/10 Okay

Robin

Stayed 2 nights in Jun 2023

10/10 Excellent

LAURIE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best looking historic building in Ponta Delgada, with 14-foot ceilings, very helpful staff, fine, sunny rooms, great breakfasts, and parking! Great location near excellent restaurants. No elevator. Most rooms one floor up from ground level.
Stayed 4 nights in Jun 2023

8/10 Good

Kiley

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is adorable and the staff is great! The breakfast in the morning is a highlight! So much love and attention is given to it - even heart shaped butter for the fresh pastries. Only downside is I paid for 2 beds and ended up with a bed and a sheet thrown on a futon. If you need more than 1 bed, I recommend just getting two rooms.
Stayed 1 night in Apr 2023

10/10 Excellent

Charles

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A special place in Ponte Delgada
Casa das Palmeiras immediately feels like a different sort of place. The same careful attention that was paid to its restoration is present in the care for the guests.
Stayed 1 night in Apr 2023

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2023

10/10 Excellent

Nicolas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 14 nights in Mar 2023

10/10 Excellent

Shannon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This historic Inn was full of charm and character, restored to bring out its beauty and elegance, but with the comforts of modern life. The staff were friendly and welcoming. Our room had an abundance of natural light from the large windows of the Juliet balcony overlooking the cobblestone streets below. The room was clean and the bed was comfortable. The breakfast included in our stay was a plentiful mix of fresh fruits, pastries and other delights. We could walk throughout Ponta Delgada and rented a car right down the street and were able to fully explore the island. Thank you for the wonderful hospitality!
Stayed 3 nights in Nov 2022

10/10 Excellent

Shelly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Stay
Wonderful stay, outstanding hospitality and beautiful and romantic property
Stayed 2 nights in Oct 2022

10/10 Excellent

Weston

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at the Casa das Palmeiras! The location was great and the staff was extremely friendly and accommodating. Although the hotel is located in a high-traffic area, it can be a little loud (there is a restaurant right below and next to the hotel that plays music loud and late), but shutting the windows and shutters helped a lot. The included breakfast and the option to have parking on-site was a bonus and we highly recommend staying here to any guests looking for a convenient and great location with a cool history and great staff.
Stayed 2 nights in Sep 2022

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming house-boutique hotel. Service friendly and efficient. Comfortable bed/room. Wonderful breakfast included. Central convenient location in Punta Delgada.
Stayed 1 night in Sep 2022

8/10 Good

Maggie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The original of this hotel was a historical building. It is very cute and clean if you don't mind taking up your luggage up and down the stairs. There is no elevator so be aware if you have heavy luggage. Breakfast was good and staff were friendly.
Stayed 2 nights in Jul 2022

10/10 Excellent

Michelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are very nice and so welcoming. The property overall is super clean and so nicely decorated. We loved our stay!
Stayed 2 nights in Aug 2022

10/10 Excellent

thomas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful facility with very nice rooms located in an excellent part of the city. Restaurants literally across the street; the one we chose was great. We would come back in a heartbeat.
Stayed 1 night in Jul 2022