Hi Tiffany and thank you for choosing us for your stay. We love seeing reviews like this as my staff strives for the best stay a person can have. Thank you and we'll see you next time!

Hey Marcus, thank you for not only choosing us for your stay, but the 4 stars as well. Our staff knows what a guest wants and needs while staying here and they will continue to because they love 4 and 5 star reviews! See you next time.

Dear Summer, Thank you for taking the time to share your feedback about your recent visit. We are delighted to hear that you had such a positive experience with our check-in service. However, we understand that there were some areas where we fell short of your expectations, and we would like to extend our sincere apologies. We take these issues seriously and are committed to improving in these areas to ensure all guests have an enjoyable experience. We hope to make your next stay with us outstanding in every way possible.Sincerely,Hotel Management

Dear Lisa, Thank you for being a guest at our hotel. We were sorry to read about your experience. We follow the most rigorous industry standards regarding the cleanliness and pest control of our rooms, but the room you occupied will be professionally inspected and treated as a precaution. Meanwhile, if you are in doubt and would like to review your charges further, please feel free to reach out to our hotel directly. While we know that this stay did not meet all of your expectations, we are hopeful for another opportunity to welcome you back for the flawless experience you deserve.Sincerely,Hotel Management

With so many great places to choose from, it’s an honor that you decided to give us a try, and itsounds like we made a great first impression. I am sure Marissa and the other staff will be so delighted to hear that you enjoyed it. We look forward to seeing you again soon.

Hi Manuel, We want to thank you for choosing us for your stay and cannot wait to have you back. If there was one thing that we could do to get that 5 star review next time, what would it be? Please let me know. Thank you again.

Hi Courtney,Thank you for choosing us for your stay. What would it take for us to get a five star rating from you next time? Please let me know. Again, thank you!

Thank you for choosing us and giving us a perfect 5/5 rating. We're delighted that your stay exceeded your expectations. Your feedback is invaluable to us, and we're thrilled to have contributed to your memorable experience. We look forward to welcoming you back for another exceptional stay.

Thank you for your kind words about your stay! We're delighted to hear that you, and your pet, had such a wonderful time here at our hotel. We strive to provide the best experience possible and are thrilled to know that we succeeded.

Hey Sal, Thank you for your review and 4 stars. What is it that would make you have a 5 star experience the next time you stay with us? Please let me know. Again, thank you!

Thank you for your stay and comments. Housekeeping comes around once a week for long term stays and you do have an option to have your room cleaned more then that. Next time, just ask the Front Desk Agent what your choices are. We hope to see you soon!

Thank you for staying with us. Could you please email me and explain what you mean by "more cleaning"? It will help us achieve the goal of everything clean all the time. Thank you

Dear Joanne, We apologize for any inconvenience caused by the presence of roaches during your stay. We strive to maintain a clean and comfortable environment for all guests. Please know that we take your feedback seriously and will address this issue with our pest control team to ensure it is resolved promptly. Thank you for bringing this to our attention, and we appreciate your understanding. We hope to provide you with a more enjoyable experience in the future.Sincerely,Hotel Management

Thank you for choosing us for your stay. Could you let me know what we could do better so the next time you are her we get a five star review from you? Thank you!

“We really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon.”

Dear Armando, Thank you so much for your outstanding review. We are glad that everything went well during your stay, and that made for a memorable experience. Thank you for choosing Extended Stay America, and we hope to welcome you back any time you are in the area.Sincerely,Hotel Management

Armando, thank you for the review and a huge thank you from all of us for choosing Extended Stay America.

Hi Andrew and thank you for such a great review. See you soon!

Dear Barbara, Thank you for choosing Extended Stay America! We're thrilled you appreciated our recently remodeled and spotless rooms. Your kind words about our pleasant and helpful staff are truly appreciated. We understand your feedback on breakfast and will continue to provide convenient grab-and-go options. We look forward to welcoming you back for another positive experience.Sincerely,Hotel Management

Hi there and thank you for staying with us. Please email your concerns so the next time you stay, you will feel like we gave you 10 star service. Thank you!

Thank you so much for leaving a review choosing us for your stay. What would it take the next time you are here, for us to leave you with a 5 star review type of feeling? Please let me know. Thank you.

You are very welcome. Thank you for choosing Extended Stay America!

We greatly appreciate you choosing us for your stay and look forward to serving you again soon!

Dear Timothy, Thank you for the fantastic review and for letting us know you had a great stay. Our staff is committed to providing excellent service, and they will be happy to know their efforts helped make your experience with us so wonderful! We appreciate your feedback and look forward to your next visit to Extended Stay America.Sincerely,Hotel Management

Dear Guest, Thank you for your recent stay at our hotel. We appreciate you taking the time to post your review, as we genuinely value our guest's comments and opinions. We were sorry to read you had several issues during your stay, and we are grateful for your patience. Your feedback has been shared with our team to ensure similar issues are not made in the future. We assure you we are working hard to improve, and we would be honored to have you stay with us again.Sincerely,Hotel Management

Dear Dio, Thank you for your wonderful review of Extended Stay America! We are delighted our hotel was ideally located to everything you wanted to experience on this visit. We appreciate your business and hope to see you again whenever your travels bring you to the area.Sincerely,Hotel Management

Dear Judy, Thank you for your brief feedback. We're pleased to hear you found your stay to be decent. Please feel free to share more details if there are any specific aspects you enjoyed or areas where we can improve. We value your input and hope to welcome you back for an even more enjoyable experience in the future.Sincerely,Hotel Management

Dear Jesse, We are flattered by your very kind review of Extended Stay America. Team members like Johanae are a perfect example of the passionate and dedicated spirit of service that we value, and we are delighted that our caring hospitality was the highlight of your stay. It was a pleasure hosting your visit, and we hope to welcome you again soon.Sincerely,Hotel Management

Dear Jeaneva, Thank you for your feedback. We're sorry to hear about your less-than-pleasant experience. While we understand that issues like encountering a roach can be frustrating, we appreciate your feedback. Please accept our apologies for any inconvenience you faced during your stay. Your input helps us continually improve, and we hope to have another opportunity to provide you with a better experience in the future. Sincerely,Hotel Management

Dear Dayron, We appreciate you taking the time to write a review about your stay with us at Extended Stay America. It's excellent you were pleased with your time with us. Thank you for choosing us, and we look forward to your next visit! Sincerely,Hotel Management

Dear Nicole, Thank you for taking the time to write a review of our hotel. Your comments on the mentioned issues have left us disheartened. We will look into this further and significantly appreciate you bringing this to our attention. Your remarks are noted and shared with the concerned individuals for further improvement. Our staff is included in the discussion to ensure this service failure doesn't happen again. Your feedback will help us to improve our service and guest experience continuously. Please return, and we will provide you with a flawless stay in the future.Sincerely,Hotel Management

Dear Michael, Thank you for being our guest. We are very disappointed to learn about your issues. Our front desk is available to help with anything you need while our guest. Your comments are discussed with the team appropriately, and we will share your remarks to be actioned promptly. We appreciate your patronage and hope you will stay with us again for a better experience. Sincerely,Hotel Management

Dear Larry, Thank you for taking the time to post a review of your time with us. We are disappointed that our accommodations did not provide the value you hoped for. Please accept our apologies, as we never mean to disappoint our guests in any way. We can assure you that what you experienced is not acceptable by our standards, and we will be taking the proper action as we are committed to providing every guest with a beautiful experience. Thank you again for your feedback, as this helps us to improve the experience for future guests.Sincerely,Hotel Management

Dear Brian, Thank you for taking the time to share your feedback. We're delighted that you found our hotel a nice and comfortable place to stay at a fair price. We appreciate your constructive comments regarding the vending machines and noise concerns. Your input helps us improve our services. Our staff is dedicated to ensuring a great experience for our guests, and we hope to have the pleasure of welcoming you back to our hotel in the future.SincerelyHotel Management

Dear Carlos, We appreciate you taking the time to share your thoughts. Our objective is to create lasting memories for our guests; therefore, we apologize for not meeting your expectations. Please be assured we will review your comments appropriately, and we hope you will give us another opportunity to show you the hospitality we are dedicated to providing.Sincerely,Hotel Management