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Reviews of Residence Inn by Marriott Poughkeepsie

3 out of 5
Residence Inn by Marriott Poughkeepsie
2525 South Rd, Poughkeepsie, NY

Reviews

8.8

Excellent

Rating 10 - Excellent. 306 out of 529 reviews" "
Rating 8 - Good. 148 out of 529 reviews" "
Rating 6 - Okay. 37 out of 529 reviews" "
Rating 4 - Poor. 27 out of 529 reviews" "
Rating 2 - Terrible. 11 out of 529 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

steven, COMSTOCK PARK

Travelled with partner
Disliked: Cleanliness, staff & service, amenities
Breakfast food was warm but never hot, including coffee and tea. Rooms were not real clean, dirty dishes in cupboards. Staff was receptive to issues and adjustments were made too bill. Location was great and size of rooms wonderful.
Stayed 3 nights in Apr 2024
Response from Kevin on 3 May,2024
I apologize for your less than satisfactory stay at our hotel. Your feedback has been shared with the team as we are always trying to improve our guest's experience. If there is anything we can do for you, please let me know.

10/10 Excellent

Russell

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Kevin on 30 Apr,2024
Thank you or staying with us and sharing your feedback!

10/10 Excellent

Amanda

Stayed 1 night in Apr 2024
Response from Kevin on 16 May,2024
Thank you for the positive feedback and for staying with us too!!

10/10 Excellent

Kasha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
liked everything
Stayed 1 night in Mar 2024
Response from Kevin on 21 Mar,2024
Thank you for sharing your positive feedback with us. We hope you choose to stay with us again.

8/10 Good

Kersten

Stayed 2 nights in Feb 2024
Response from Kevin on 13 Mar,2024
Thank you for staying with us! We are happy you enjoyed your stay.

10/10 Excellent

Bridget

Liked: Cleanliness, staff & service, property conditions & facilities
Great exercise room. Pool and hot tub
Stayed 1 night in Mar 2024
Response from Kevin on 13 Mar,2024
Thank you for sharing your kind words about our property. We look forward to hosting you again.

10/10 Excellent

Patrick, Gansevoort

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Mar 2024
Response from Kevin on 13 Mar,2024
Thank you for the positive feedback and for staying with us too!!

10/10 Excellent

Alyssa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will be back!
We received a warm and welcoming greeting at check in. We loved that there is a kitchenette in our room, and we were able to eat our take out dinner at a table, with real plates and utensils. Our room has a fireplace, which we have been loving. We also enjoyed the pool and hot tub, though the pool was a little cooler than we hoped. Overall, we had a great stay!
Stayed 1 night in Feb 2024
Response from Kevin on 1 Mar,2024
Thank you for staying with us! We are happy you enjoyed your stay.

10/10 Excellent

Josephine

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great room, clean and very friendly staff
Stayed 1 night in Feb 2024
Response from Kevin on 1 Mar,2024
Thank you for choosing to stay with us! Your shared feedback is much appreciated as well.

10/10 Excellent

ALMIRA

Liked: Cleanliness, staff & service, property conditions & facilities
Front desk are happy and pleasant
Stayed 1 night in Feb 2024
Response from Kevin on 1 Mar,2024
Thank you for sharing your positive feedback with us. We hope you choose to stay with us again.

10/10 Excellent

Dennis

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good experince. Went with whole family (three kids under 5) and the pool and hot tob were a hit, the breakfast was better than average, and the room was clean with comfortable beds and sofa-bed.
Stayed 1 night in Feb 2024
Response from Kevin on 6 Feb,2024
Thank you for sharing your kind words about our property. We look forward to hosting you again.

8/10 Good

Valarie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jan 2024
Response from Kevin on 6 Feb,2024
Thank you for the positive feedback and for staying with us too!!

10/10 Excellent

SunilK, Ghaziabad

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in Jan 2024
Response from Kevin on 6 Feb,2024
Thank you for choosing to stay with us! Your shared feedback is much appreciated as well.

10/10 Excellent

Asia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Response from Kevin on 24 Jan,2024
Thank you for the positive feedback and for staying with us too!!

10/10 Excellent

Darran

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Kevin on 4 Jan,2024
Thank you or staying with us and sharing your feedback!

6/10 Okay

Allan, Bethlehem

Liked: Cleanliness
Maybe it's because it was during Christmas holidays, this Residence Inn that I have stayed in before didn't perform well. The toilet was plugged but there was no one in the hotel to come clear it. I borrowed the plunger and did it myself. The Men's toilet by the lobby was out of service. And the bed was hard. One of my worst RI experience.
Stayed 2 nights in Dec 2023
Response from Kevin on 28 Dec,2023
I apologize for your less than satisfactory stay at our hotel! Your feedback has been shared with the team as we are always trying to improve our guest's experience. If there is anything we can do for you, please let me know.

10/10 Excellent

Dretha

Liked: Property conditions & facilities
Need to fix the lighting at the back of the building.
Stayed 4 nights in Dec 2023
Response from Kevin on 27 Dec,2023
Thank you for staying with us and sharing your feedback too.

8/10 Good

Don

Stayed 2 nights in Dec 2023
Response from Kevin on 24 Jan,2024
Thank you for choosing to stay with us!Your shared feedback is much appreciated as well.

10/10 Excellent

Darius

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Truly enjoyed everything the property had to offer and would book again in a heartbeat
Stayed 2 nights in Dec 2023
Response from Kevin on 26 Dec,2023
Thank you for sharing your kind words about our property. We look forward to hosting you again.

10/10 Excellent

Nicole

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Response from Kevin on 6 Feb,2024
Thank you for staying with us! We are happy you enjoyed your stay.

8/10 Good

Carl

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unfortunately the fire alarm went off perhaps accidentally at like 10pm and everyone had to clear out until the fire department came. That was the only negative. Luckily it wasn’t super cold.
Stayed 1 night in Nov 2023
Response from Kevin on 26 Dec,2023
Thank you for choosing to stay with us and sharing your feedback too.

10/10 Excellent

Fatimah

Stayed 1 night in Nov 2023
Response from Kevin on 26 Dec,2023
Thank you for sharing your positive feedback with us!

2/10 Terrible

sha

Stayed 1 night in Nov 2023
Response from Kevin on 26 Dec,2023
Thank you for staying with us.

10/10 Excellent

Caroline

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was big and it was mostly quiet
Stayed 1 night in Nov 2023
Response from Kevin on 25 Nov,2023
Thank you for staying at our hotel! Your feedback has been shared with the team as we are always trying to improve our guest's experience.

10/10 Excellent

George A

Stayed 1 night in Nov 2023
Response from Kevin on 26 Dec,2023
Thank you for sharing your positive feedback with us. We hope you choose to stay with us again.

10/10 Excellent

Don

Liked: Cleanliness, staff & service, property conditions & facilities
Great place!
Stayed 2 nights in Nov 2023
Response from Kevin on 25 Nov,2023
Thank you for choosing to stay with us!

10/10 Excellent

Wenling

Stayed 7 nights in Nov 2023
Response from Kevin on 26 Dec,2023
Thank you for staying with us! We are happy you enjoyed your stay.

8/10 Good

Robert

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Our rom #107 was a long distance from the lobby!
Stayed 1 night in Nov 2023
Response from Kevin on 25 Nov,2023
Thank you for staying at our hotel! Your feedback has been shared with the team as we are always trying to improve our guest's experience.

4/10 Poor

kathleen

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Buggy
The front desk staff were friendly and helpful. The room appeared to be clean and comfortable but there were large bugs in the window of my bedroom, a huge bug in the bathroom and what appeared to be a large tick, also in the bathroom. I took pictures and showed them to the desk clerk. I can send them to you if you want them.
Stayed 1 night in Nov 2023
Response from Kevin on 21 Nov,2023
I apologize for your less than satisfactory stay at our hotel! Your feedback has been shared with the team as we are always trying to improve our guest's experience. If there is anything we can do for you, please let me know.

10/10 Excellent

Kelsey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023
Response from Kevin on 21 Nov,2023
Thank you for staying at our hotel!

2/10 Terrible

Ishianna

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Kevin on 21 Nov,2023
I apologize for your less than satisfactory stay at our hotel. Your feedback has been shared with the team as we are always trying to improve our guest's experience.

8/10 Good

Ellen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for an overnight stay in the area. We arrived late, easy parking, woke early, coffee was read and hot! Thank you.
Stayed 1 night in Nov 2023
Response from Kevin on 21 Nov,2023
Thank you staying at our hotel! Your feedback has been shared with the team as we are always trying to improve our guest's experience.

8/10 Good

Taiese

Stayed 1 night in Nov 2023
Response from Kevin on 25 Nov,2023
Thank you for choosing to stay with us and for the positive feedback as well.

8/10 Good

Tammi

Travelled with family
Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2023
Response from Kevin on 21 Nov,2023
Thank you for choosing to stay with us!

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was very very clean. The rooms were excellent. The continental breakfast was excellent and the staff was awesome as well.
Stayed 1 night in Oct 2023
Response from Kevin on 21 Nov,2023
Thank you staying at our hotel! Your feedback has been shared with the team as we are always trying to improve our guest's experience.

8/10 Good

Stephen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Kevin on 21 Nov,2023
Thank you for staying with us!

10/10 Excellent

Sheryl

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 2 nights in Oct 2023
Response from Kevin on 29 Oct,2023
Thank you for the positive feedback!

10/10 Excellent

ellen

Stayed 1 night in Oct 2023
Response from Kevin on 21 Nov,2023
Thank you for choosing to stay with us!

8/10 Good

Gary

Liked: Staff & service, property conditions & facilities
Stayed 6 nights in Oct 2023
Response from Kevin on 21 Nov,2023
Thank you for choosing to stay with us and for the positive feedback as well.

10/10 Excellent

Thomas

Stayed 1 night in Oct 2023
Response from Kevin on 21 Nov,2023
Thank you for staying at our hotel!

10/10 Excellent

Mary Ann C

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2023
Response from Kevin on 29 Oct,2023
Thank you for choosing to stay with us!

8/10 Good

Robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2023
Response from Kevin on 29 Oct,2023
Thank you for the positive feedback!

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2023
Response from Kevin on 29 Oct,2023
Thank you for staying with us!

8/10 Good

Brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room
Stayed 1 night in Sep 2023
Response from Kevin on 29 Oct,2023
Thank you for staying with us! Thank you for the positivefeedback too.

10/10 Excellent

April

Stayed 1 night in Aug 2023
Response from Kevin on 29 Oct,2023
Thank you for staying with us!

10/10 Excellent

Janet

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent room!
Stayed 1 night in Sep 2023
Response from Kevin on 12 Sept,2023
Thank you for your positive response and for staying with us!

10/10 Excellent

Stephanie, Bronx

Stayed 1 night in Sep 2023
Response from Kevin on 29 Oct,2023
Thank you for staying with us!

8/10 Good

Audra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean but lacked a little travel conveniences we have found at various Residence Inn. This hotel did not supply extra blanket, hairdryer, nor lotion which I forgot. The breakfast was good and the food service staff attentive. I rate them a 4 out of 5 because these are minor. Its a good place to stay. Enjoy!
Stayed 1 night in Aug 2023
Response from Kevin on 12 Sept,2023
Thank you staying at our hotel! Your feedback has been shared with the team as we are always trying to improve our guest's experience.

10/10 Excellent

Tara

Liked: Cleanliness, staff & service, property conditions & facilities
Nice stay
Stayed 4 nights in Aug 2023
Response from Kevin on 12 Sept,2023
Thank you for choosing to stay with us!

10/10 Excellent

Janna, Staten Island

Liked: Cleanliness
Stayed 2 nights in Aug 2023
Response from Kevin on 12 Sept,2023
Thank you for staying with us! Your feedback is helpful too.