Exterior
Check availability

Reviews of ibis Praha Mala Strana

3 out of 5
ibis Praha Mala Strana
Plzeoska 14, Praha 5, Smichov, Prague

Reviews

8.4

Very good

Rating 10 - Excellent. 188 out of 508 reviews" "
Rating 8 - Good. 238 out of 508 reviews" "
Rating 6 - Okay. 66 out of 508 reviews" "
Rating 4 - Poor. 11 out of 508 reviews" "
Rating 2 - Terrible. 5 out of 508 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Andreas

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Lots of dining and shopping in short walking distance.
Stayed 1 night in Mar 2024
Response from Ibis team on 16 Apr,2024
Dear Andreas, we are glad you enjoyed our great location with plenty of dining and shopping options nearby. We hope to welcome you back soon! Ibis Malá Strana Team

6/10 Okay

Sahba

Travelled with partner
Liked: Cleanliness, staff & service
On the positive side, the hotel was in a very good central place. The price was reasonable and cleanliness was good and staff were friendly. On the negative side the walking area next to the main entrance was not lit at nights which was both a safety and convenience concern, the AC in the room was not adjustable for cold air (only warm air) and it was very noisy if we tried open the window to cooldown the room at nights.
Stayed 2 nights in Mar 2024
Response from Ibis team on 16 Apr,2024
Dear Sahba, Thank you for sharing your feedback with us. We are delighted to hear that you enjoyed our central location, reasonable pricing, cleanliness, and friendly staff. We apologize for the inconvenience caused by the walking area not being well-lit at night. Please note that for our guests' safety, we have scheduled regular checks on this. We appreciate your feedback regarding the AC, and we will review this to ensure a more comfortable stay for our guests. We hope to welcome you back for an improved experience. Ibis Malá Strana Team

10/10 Excellent

Loredana-Petronela

Stayed 2 nights in Mar 2024
Response from Ibis team on 23 Apr,2024
Dear Loredana, thank you for your kind review. We are delighted you found our hotel friendly. We look forward to welcoming you back. Warm regards, Ibis Malá Strana Team

10/10 Excellent

Osman

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2024
Response from Ibis team on 16 Apr,2024
Dear Guest, thank you for your feedback. Best regards - Ibis team

10/10 Excellent

georgina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thumbs up.
This is my third stay, the hotel is convenient to public transportation.
Stayed 3 nights in Dec 2023

10/10 Excellent

Andreas

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient accommodation. Close to shopping and dining.
Stayed 1 night in Nov 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Ibis team on 10 Oct,2023
Dear guest, thank you for your review regarding your stay at the ibis Praha Mala Strana. Thank you again for sharing your experience and choosing our hotel. With kind regards, Ibis team

6/10 Okay

Rex

Travelled with group
Stayed for two nights and mainly chose this property for it's location. Mall nearby, easy access to public transit and Uber/Taxis. Relatively short ride to nearly any location in the beautiful city of Prague. Was greeted by surly front desk staff who responded in monosyllablic fashion to polite questions regarding the hotel and area. Bathroom is the size of a cruise ship bathroom so don't bring a great number of toiletries. Area seems to be near a hospital so heard sirens all night. Elevators are tiny. Seriously, maybe 3-4 people can ride in one. Wallpaper peeling from room wall, dated decor, but comfortable if you're only there to sleep. Didn't pay for the breakfast so I don't know if it was good.
Response from Ibis team on 1 Oct,2023
Dear guest, thank you for your review regarding your stay at the ibis Praha Mala Strana. Thank you again for sharing your experience and choosing our hotel. With kind regards, Ibis team

6/10 Okay

Everett

Liked: Cleanliness
Stayed 2 nights in Sep 2023
Response from Ibis team on 1 Oct,2023
Dear guest, thank you for your review regarding your stay at the ibis Praha Mala Strana. Thank you again for sharing your experience and choosing our hotel. With kind regards, Ibis team

10/10 Excellent

Karl

Liked: Cleanliness, staff & service, property conditions & facilities
Perfectly placed.
Stayed 1 night in Aug 2023
Response from Ibis team on 12 Sept,2023
Dear guest, thank you for your review regarding your stay at the ibis Praha Mala Strana. Thank you again for sharing your experience and choosing our hotel. With kind regards, Ibis team

6/10 Okay

TOMMY

Stayed 7 nights in Aug 2023
Response from Ibis team on 10 Oct,2023
Dear guest, thank you for your review regarding your stay at the ibis Praha Mala Strana. Thank you again for sharing your experience and choosing our hotel. With kind regards, Ibis team

8/10 Good

Steven

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and basic,did the job.
Stayed 4 nights in Aug 2023
Response from Ibis team on 12 Sept,2023
Dear guest, thank you for your review regarding your stay at the ibis Praha Mala Strana. Thank you again for sharing your experience and choosing our hotel. With kind regards, Ibis team

10/10 Excellent

Andreas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location to explore prague
Stayed 2 nights in Jul 2023
Response from Ibis team on 12 Sept,2023
Dear guest, thank you for your review regarding your stay at the ibis Praha Mala Strana. Thank you again for sharing your experience and choosing our hotel. With kind regards, Ibis team

10/10 Excellent

VINCENT MURPHY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 15 nights in Jul 2023
Response from Ibis team on 12 Sept,2023
Dear guest, thank you for your review regarding your stay at the ibis Praha Mala Strana. Thank you again for sharing your experience and choosing our hotel. With kind regards, Ibis team

10/10 Excellent

Maria Madalena

Liked: Cleanliness, staff & service, property conditions & facilities
I like the bedroom very clean, comfortable bed I sleep well. I will be back and I will choose the same property.
Stayed 9 nights in May 2023
Response from Ibis team on 31 Jul,2023
Dear guest, thank you for your review regarding your stay at the ibis Praha Mala Strana. Thank you again for sharing your experience and choosing our hotel. With kind regards, Ibis team

8/10 Good

Brandy

Business traveller
Liked: Cleanliness, staff & service
Stayed 5 nights in Jun 2023
Response from Ibis team on 31 Jul,2023
Dear guest, thank you for your review regarding your stay at the ibis Praha Mala Strana. Thank you again for sharing your experience and choosing our hotel. With kind regards, Ibis team

10/10 Excellent

Darren

Stayed 2 nights in Jun 2023
Response from Ibis team on 31 Jul,2023
Dear guest, thank you for your review regarding your stay at the ibis Praha Mala Strana. Thank you again for sharing your experience and choosing our hotel. With kind regards, Ibis team

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Hotel was fine. Clean, quiet and comfortable. Check-in and check-out staff were very slow to even acknowlege there was someone at the desk and even slower to perform the duties.
Stayed 1 night in May 2023
Response from Ibis team on 12 Sept,2023
Dear guest, thank you for your review regarding your stay at the ibis Praha Mala Strana. Thank you again for sharing your experience and choosing our hotel. With kind regards, Ibis team

8/10 Good

MIROSLAV

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good for short stay.
Stayed 2 nights in Apr 2023
Response from Ibis team on 12 Sept,2023
Dear guest, thank you for your review regarding your stay at the ibis Praha Mala Strana. Thank you again for sharing your experience and choosing our hotel. With kind regards, Ibis team

10/10 Excellent

Jaroslav

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023
Response from Ibis team on 12 Sept,2023
Dear guest, thank you for your review regarding your stay at the ibis Praha Mala Strana. Thank you again for sharing your experience and choosing our hotel. With kind regards, Ibis team

10/10 Excellent

Svitlana

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay. Definitely recommend.
Stayed 4 nights in Mar 2023
Response from Ibis team on 12 Sept,2023
Dear guest, thank you for your review regarding your stay at the ibis Praha Mala Strana. Thank you again for sharing your experience and choosing our hotel. With kind regards, Ibis team

10/10 Excellent

Ram

Travelled with partner
Liked: Cleanliness, staff & service
Really nice stay and can roam around city without hassle. Public transport available in short distance. Go for it. But, rooms are small and can hear noise from the nearby streets. If you are a shopping freak or a city explorer, it's for you guys
Stayed 3 nights in Mar 2023
Response from Ibis team on 12 Sept,2023
Dear guest, thank you for your review regarding your stay at the ibis Praha Mala Strana. Thank you again for sharing your experience and choosing our hotel. With kind regards, Ibis team

6/10 Okay

Peter

Liked: Cleanliness, staff & service, amenities
strange smell from the heating, to cold on the second room
Stayed 1 night in Mar 2023
Response from Ibis team on 12 Sept,2023
Dear guest, thank you for your review regarding your stay at the ibis Praha Mala Strana. Thank you again for sharing your experience and choosing our hotel. With kind regards, Ibis team

6/10 Okay

Hiroo

Disliked: Amenities, property conditions & facilities
Conveniently location But no USB connection
Stayed 2 nights in Mar 2023
Response from Ibis team on 12 Sept,2023
Dear guest, thank you for your review regarding your stay at the ibis Praha Mala Strana. Thank you again for sharing your experience and choosing our hotel. With kind regards, Ibis team

8/10 Good

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2023
Response from Ibis team on 12 Sept,2023
Dear guest, thank you for your review regarding your stay at the ibis Praha Mala Strana. Thank you again for sharing your experience and choosing our hotel. With kind regards, Ibis team

10/10 Excellent

Erika

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent value for money. Very nice and helpful late night welcome by the receptionist. Good breakfast selection.
Stayed 1 night in Feb 2023
Response from Ibis team on 17 Feb,2023
Dear Erika, thank you for your review regarding your stay at the ibis Praha Mala Strana. Thank you again for sharing your experience and choosing our hotel. With kind regards, Ibis team

10/10 Excellent

Ling Yi

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Very like
Response from Ibis team on 6 Feb,2023
Dear guest, thank you for your review regarding your stay at the ibis Praha Mala Strana. Thank you again for sharing your experience and choosing our hotel. With kind regards, Ibis team

6/10 Okay

Michal

Liked: Cleanliness
Stayed 1 night in Jan 2023
Response from Ibis team on 6 Feb,2023
Dear Michal, thank you for your review regarding your stay at the ibis Praha Mala Strana. Thank you again for sharing your experience and choosing our hotel. With kind regards, Ibis team

10/10 Excellent

Prabhu

Liked: Cleanliness, staff & service
Service was good. Staff was very helpful. But facilities were very basic. Breakfast was very poor in variety. It’s a good hotel with very basic facilities.
Stayed 3 nights in Dec 2022
Response from Ibis team on 6 Feb,2023
Dear Prabhu, thank you for your review regarding your stay at the ibis Praha Mala Strana. Thank you again for sharing your experience and choosing our hotel. With kind regards, Ibis team

10/10 Excellent

Armando

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, location, location, when in Prague, this hotel is very convenient to get to different places, the tram is less than a block away and during the weekends there is a beautiful farmer's market a block away.
Response from Barbora on 10 Nov,2022
Dear Guest, thank you for your kind review regarding your stay at the ibis Praha Mala Strana. It is always a pleasure to receive positive feedback and comments. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience an choosing our hotel, and we hope your next visit will be as pleasant as the previous one. With kind regards, Ibis team

8/10 Good

Andriy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2022
Response from Roman on 5 Nov,2022
Thank you very much for your feedback. Kind Regards

8/10 Good

Dafydd

Liked: Cleanliness, staff & service, property conditions & facilities
A comfortable basic hotel. Easy access via Metro. Good breakfast.
Stayed 2 nights in Oct 2022
Response from Barbora on 5 Nov,2022
Thank you very much for your positive comments. Kind Regards

10/10 Excellent

Paul

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb Base
Great hotel to use as a base, close to new shopping complex. Excellent public transport links to get to the main tourist sites, trams or metro at bottom of road. Excellent restaurants nearly as well. Staff very helpful during stay with any questions we had.
Stayed 4 nights in Sep 2022
Response from Veronika on 29 Sept,2022
Dear Paul,thank you for your review regarding your stay at the ibis Praha Mala Strana. It is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.With kind regards, Ibis team

8/10 Good

Tuomo

Stayed 2 nights in Aug 2022
Response from Veronika on 13 Sept,2022
Dear Tuomo,thank you for your review regarding your stay at the ibis Praha Mala Strana. It is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.With kind regards, Ibis team

8/10 Good

Jennifer

Liked: Cleanliness, staff & service
Overall ok.
Stayed for 4 nights, 2 nights in one room 2 in a different one. The 1st one the pillows were rock hard, better in the 2nd one. Only 2 bath towels, needed at least 1 hand towel. Breakfast was expensive and not much choice in the bar. Great location, easy to get around, plenty of bars and shopping. Staff were friendly. Would stay agaim
Stayed 2 nights in Aug 2022
Response from Ibis Team on 28 Aug,2022
Dear Jennifer,thank you for your review regarding your stay at the ibis Praha Mala Strana. It is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.With kind regards, Ibis team

8/10 Good

Neville

Travelled with family
Liked: Cleanliness, staff & service, room comfort
A safe in the room would have been useful , also a refrigerator. Location is central , malls next to it.
Stayed 1 night in Aug 2022
Response from Ibis Team on 28 Aug,2022
Dear Neville,thank you for your review regarding your stay at the ibis Praha Mala Strana. It is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.With kind regards, Ibis team

10/10 Excellent

Verified traveller

Stayed 3 nights in Aug 2022

8/10 Good

Monica

Liked: Cleanliness, staff & service, property conditions & facilities
Great location for Prague visit. Good accomodations. Expect significant noise from street because of tram tracks and cars.
Stayed 1 night in Jul 2022
Response from Ibis Team on 9 Aug,2022
Dear Monica, We very much appreciate your comments regarding your stay at the ibis Praha Mala Strana. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ibis team

2/10 Terrible

Zara

Disliked: Staff & service, amenities, property conditions & facilities
Awful and scary
Stayed 1 night in Jul 2022
Response from Ibis Team on 9 Aug,2022
Dear Zara, Thank you for taking the time to write to us following your stay at ibis Praha Mala Strana. We are sorry that the service and delivery did not meet your expectations, and we ask that you accept our most sincere apologies. Ibis hotels are keen to offer you the best quality of service for your stays; therefore, your opinion is very valuable. Rest assured that the necessary measures will be implemented to improve the quality of the services mentioned. Once again, we thank you for your comments and hope to regain your confidence during a future stay. Looking forward to welcoming you soon, we ask you to believe, Sir, in the expression of our best feelings. Ibis team

8/10 Good

liat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2022
Response from Veronika on 16 Jul,2022
Dear Liat, We very much appreciate your comments regarding your stay at the ibis Praha Mala Strana. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ibis team

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2022
Response from Veronika on 16 Jul,2022
Dear guest, We very much appreciate your comments regarding your stay at the ibis Praha Mala Strana. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ibis team

10/10 Excellent

Nikolett

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍
Stayed 4 nights in May 2022
Response from Veronika on 16 Jul,2022
Dear Nikolett, We very much appreciate your comments regarding your stay at the ibis Praha Mala Strana. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ibis team

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Can't complain with the breakfast buffet. We always start our day energized. The only problem we had were the pillows. It needs changing because it was not comfortable. Feels like it hasnt been changed in years!
Stayed 5 nights in May 2022
Response from Veronika on 16 Jul,2022
Dear guest, We very much appreciate your comments regarding your stay at the ibis Praha Mala Strana. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ibis team

8/10 Good

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, simple, basic travel hotel. The staff was pleasant and exceedingly helpful and the breakfast buffet was terrific. My only complaint is that the beds are exceptionally firm to the point of being uncomfortable. We stayed here on both ends of our trip and got a poor night’s sleep both times because the mattresses are so unforgiving.
Stayed 1 night in May 2022
Response from Roman on 20 May,2022
Dear William, We very much appreciate your comments regarding your stay at the ibis Praha Mala Strana. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, ibis-team

10/10 Excellent

martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous Breakfast buffet. Could have stayed all morning !!
Stayed 4 nights in Apr 2022
Response from Roman on 20 May,2022
Dear guest, we very much appreciate your comments regarding your stay at the ibis Praha Mala Strana. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, ibis-team

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Great hotel situated close to tram and subway station. Area a little bit noisy.
Stayed 3 nights in Apr 2022
Response from Roman on 20 May,2022
Dear guest, we very much appreciate your comments regarding your stay at the ibis Praha Mala Strana. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, ibis-team

8/10 Good

Davíð

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Room comfort
Fine stay
The rooms were fine, as described. They would benefit from a more comfy pillows. Bonus points for allowing us to check in early!
Stayed 3 nights in Apr 2022
Response from Roman on 20 May,2022
Dear guest, thank you for taking the time to tell us about your experience at the ibis Praha Mala Strana. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, ibis-team

10/10 Excellent

ARIEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Dec 2021
Response from Barbora on 18 Dec,2021
Dear guest, We very much appreciate your comments regarding your stay at the ibis Praha Mala Strana. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ibis Team

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location in a very lively area
Stayed 1 night in Nov 2021
Response from Veronika on 15 Dec,2021
Dear guest, We very much appreciate your comments regarding your stay at the ibis Praha Mala Strana. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ibis Team

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Its an Ibis..
It's an Ibis so the place is the same as all the others. The location was good, convenient for shops and local transport. The room was a bit noisy overlooking the tram lines and main road.
Stayed 3 nights in Oct 2021
Response from Veronika on 15 Dec,2021
Dear guest, We very much appreciate your comments regarding your stay at the ibis Praha Mala Strana. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ibis Team