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Reviews of Royal Road Residence

4 out of 5
Royal Road Residence
Karlova, 20, Prague

Reviews

7.8

Good

Rating 10 - Excellent. 103 out of 369 reviews" "
Rating 8 - Good. 158 out of 369 reviews" "
Rating 6 - Okay. 76 out of 369 reviews" "
Rating 4 - Poor. 21 out of 369 reviews" "
Rating 2 - Terrible. 11 out of 369 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Darwin

Stayed 4 nights in Dec 2022
Response from Tatevik on 12 Dec,2022
Dear Darwin, thank you for your highest rating. We appreciate it very much. You are always welcome back.

8/10 Good

Lynnette

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Don’t think of this as a hotel but rather a studio apartment with local tenants. Be mindful of the elevator weight, if it breaks you’ll fix it. Also, lock every door you walk through. We received three keys to get into our apartment and we did feel safer with the doors being locked but this area doesn’t seem that bad. The apt itself is wonderful. We have a view of the city. Also, it’s perfectly located to everything!
Stayed 3 nights in Jul 2022
Response from Tatevik on 12 Aug,2022
Dear Lennette, Thank you for taking time and sharing your experience. We appreciate our guests' reviews. Hope to host you again in our residence.

10/10 Excellent

syeda

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

6/10 Okay

Susan

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Less than impressed
Hotel less than impressive, but fantastic location. Breakfast served from 08.30 due to a lack of staff (far too late for a lot of travellers) The apartment is clean and new but lacks character. I had to wait until 9pm for my bed sheets to arrive - again due to lack of staff, the receptionist being the only staff member on duty and not able to leave her post. Not very customer friendly!
Stayed 1 night in Sep 2021

10/10 Excellent

Magda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Charming hotel near all the attractions. Staff was attending and kind. We had the buffet breakfast with our reservation and were pleasantly surprised at the variety of food to choose from. Fantastic stay.
Stayed 3 nights in Sep 2021

8/10 Good

Andreas

Travelled with group
Liked: Property conditions & facilities
Hotel was fine, except for small bugs in the ceiling. Food was served and not buffet due to covid. However, we weren't asked what we wanted, so we were just served almost all at once, so i believe the food waste with this concept is pretty high, because at no mornings were we able to eat all...
Stayed 4 nights in Jul 2021

8/10 Good

Verified traveller

Liked: Staff & service
Very good location. Consider the best as itv s right in the centre of activity. Service staff is excellent and breakfast is very good.
Stayed 1 night in Feb 2020
Response from Natalie on 7 Mar,2020
Dear Guest, thank you for your review. We are happy that you liked our hotel. You are always welcome back!

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is perfect two minutes from Charles Bridge Excellent staff couldn’t do enough for me, Room clean and comfortable 5 minutes walk from airport metro Very warm room and full kitchenette if you’re on a budget
Stayed 3 nights in Dec 2019
Response from Anna on 6 Jan,2020
Thank you so much for your review and your kind words. We appreciate it. You are always welcome back to our family residence!

10/10 Excellent

Serkan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019
Response from Nataile on 9 Dec,2019
Dear Serkan, Thank you for your rating. We are happy to see that you enjoyed your stay with us. You are always welcome!

10/10 Excellent

Serkan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice experience
It was really nice
Stayed 1 night in Nov 2019
Response from Natalie on 9 Dec,2019
Dear Serkan, Thank you for your rating. We are happy to see that you enjoyed your stay with us. You are always welcome!

10/10 Excellent

Verified traveller

Stayed 2 nights in Oct 2019
Response from Natalie on 30 Oct,2019
Dear Guest Thank you for your rating. Hope to host you again in our hotel. Have a nice day

10/10 Excellent

Michael

Stayed 3 nights in Oct 2019

10/10 Excellent

DEBORAH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Prague
Excellent location and service. Limited amenities including no shampoo or bath products. Overall it is an excellent property
Stayed 4 nights in Sep 2019
Response from Natalie on 5 Oct,2019
Dear Deborah, Thank you for your review and rating. Your feedback is very important for us and helps us to improve our services. We wish you could communicate with us about the need of toiletry and we would provide it to you immediately. Other than that we are very happy to see that you enjoyed your stay with us. Hope to host you again.

10/10 Excellent

Verified traveller

Stayed 3 nights in May 2019
Response from Natalie on 8 May,2019
Dear Guest, Thank you for your rating!

10/10 Excellent

Nicola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2019
Response from Natalie on 14 Apr,2019
Dear Nicola, Thank you very much for your review. We are happy to see that you liked your stay with us. Hope to host you again in our family hotel.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic accommodation option in the heart of Prague. Large, airy, warm and comfortable hotel. Fabulous staff, lovely breakfast - home made waffles, cooked for you! Lovely bathroom and comfy bed and pillows. Right in the heart of the old town - but quiet and spacious. I would highly recommend, and will absolutely be back!
Stayed 2 nights in Mar 2019
Response from Nataly on 21 Mar,2019
Dear Guest, thank you very much for your feedback and rating. Your review is very valuable and motivating for us. We are happy to see that you enjoyed your stay with us, specifically we are happy that you acknowledged our efforts for serving a worthy breakfast. We hope that you will visit us again.

6/10 Okay

SONIA

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Hotel manager apologized.. we were sleep deprived
Good area but Pub on ground floor plays loud music until 2:00-3:00 am. We got No sleep!
Stayed 3 nights in Feb 2019
Response from Nataly on 22 Feb,2019
Dear Sonia, Thank you for taking time to review your stay. We are very sorry that you have not enjoyed your stay due to the loud music which is out of our control. There were ear plugs in the room to support you. I hope next time you will be able to enjoy wonderful Prague.

10/10 Excellent

Alana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2019
Response from Kristine on 4 Feb,2019
Thank you for your great rating. We are happy you have enjoyed your stay in our family hotel and we are looking to welcoming you back soon.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
This place was huge and in a great location, the only issue I had was the running water was rusty, I let it run for a while but it was still rusty. Besides that it was great.
Stayed 2 nights in May 2018
Response from Kristine on 10 Jan,2019
Dear Guest, Thank you for taking time to review your stay with us. We are very sorry that you experienced an issue with running water. I wish you contacted us on this issue and we might help you with it. However, we are happy that you enjoyed your overall stay in Prague and in our hotel. You are always welcome!

8/10 Good

Swaraj

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location of the hotel is in a busy touristy area, just 200m away from Charles bridge and 500m away from Old town square. That means easy access to attractions, but also a faint singing in the background can be heard from the pub below, till 1030pm or so. It wasn't disturbing though. The studio room we stayed in was very nice.
Stayed 2 nights in Dec 2018
Response from Kristine on 21 Dec,2018
thank you for your lovely review and for detailed description of our location. We are happy you liked our family hotel and looking forward to welcoming you back soon.

8/10 Good

Shirly

Liked: Cleanliness, property conditions & facilities, room comfort
Good location , nice breakfast , nice staff. They were nice and helpful, rooms are clean. For the price we pay and it’s worth.
Stayed 2 nights in Oct 2018
Response from Kristine on 24 Oct,2018
thank you for your kind review. we have enjoyed hosting you and looking forward to welcoming you back.

8/10 Good

Craig, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in a great location
This is a very nice boutique hotel located in a heritage building right in the heart of old town Prague. Rooms were very well maintained and modern. Staff were very helpful and friendly. Most main attractions were only a easy 5-10 minute walk
Stayed 3 nights in Sep 2018
Response from Kristine on 23 Sept,2018
Dear Craig, thank you very much for your well-described review. We were happy having you in our family residence and looking forward to welcoming you back soon.

8/10 Good

Jose, Lis Angeles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2018
Response from Kristine on 1 Aug,2018
thank you for staying with us.

10/10 Excellent

ian, Cardiff, Wales, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location for square, restaurants and bars
Just a very short walk from the Charles bridge and Main square
Stayed 3 nights in Jul 2018
Response from Shushan on 17 Jul,2018
Dear Ian, Thanks for your feedback. We are glad you enjoyed your stay and hope you will return very soon.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It doesn't get any better than this
Awesome room ! Excellent location GREAT STAFF
Stayed 1 night in Jun 2018
Response from Shushan on 5 Jul,2018
Thanks for sharing your experience! Hope you'll chose us again whenever you visit Prague next time.

10/10 Excellent

Deepak, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location, walking distance to most of the attractions.
Stayed 3 nights in Jun 2018
Response from Shushan on 12 Jun,2018
Dear Deepak, Thanks for your kind feedback. We are very glad to read you enjoyed your stay at us. Hope you'll choose us again for your next trip to Prague.

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome!
The reception was amazing! The man that helped us went out of his way to make our stay amazing! We arrived early after an all night train and we went to drop of our luggage at the hotel and he was nice enough to let us get into the room a few hours before check in! The room was very spacious and really clean! Local was perfect!
Response from Shushan on 13 Apr,2018
Dear Erin, Thanks for sharing your experience. We are glad to read you enjoyed your stay. Hope to welcome you in our residence soon again.

2/10 Terrible

Rogelio

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2018
Response from Kristine on 7 Mar,2018
Dear Rogelio, we would like to thank you for your time to rate us and we really hope you have enjoyed your stay in Prague. As you gave us 1 from 5 we would like to know what was wrong with our accommodation. Being a family residence we really care about our services and about guest satisfaction as much as we can. We would appreciate if you can give us information how to improve our accommodation please as it seems you were unhappy with your stay. Thank you very much in advance for your time.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Apartment in the Prague old city
These apartments have all been recently renovated. It is situated in the old city approximately 100 metres from the Charles Bridge. The rooms were very quiet and no street noise.
Stayed 5 nights in Jan 2018
Response from Shushan on 12 Feb,2018
We are very happy to read you liked our apartments and hopefully enjoyed your stay. Hope for your next stay in Prague, you'll again choose us)

10/10 Excellent

Janine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Girls in Prague
Really good for large groups or just a room of 6-8. Very central and close to Charles Bridge, Old Town Square and other tourist attractions.
Stayed 3 nights in Nov 2017

6/10 Okay

Eric, Puerto Rico

Liked: Staff & service
Excellent ubication
The best how i can describe this hotel are one of the best ubications hotels in Prague.
Stayed 2 nights in Nov 2017

10/10 Excellent

paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good value for money nice staff
Stayed 4 nights in Oct 2017
Response from Kristina on 19 Nov,2017
thank you! :-)

10/10 Excellent

Daniel, Ireland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in the heart of old town. Perfect spot
In walking distance to everything you need from bars to restaurants. Great spot would recommend to anyone looking to stay.
Stayed 3 nights in Oct 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good central location and apartment sized unit
The location is perfect and very convenient to walk to all attractions. Breakfast was good. Room view was very good on the 6th floor. Some noise at night from the pub crawl. Needs improvement with amenities, soap, shampoo and conditioner, heat control as well as the key lock. Sometimes it's hard to remove the key, but we found a trick, have to push in the lock on the side of door so the key can be removed. Other than that, I would highly recommend this place.
Stayed 4 nights in Sep 2017

8/10 Good

Paresh

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2017

8/10 Good

Nicola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location! Lots of options.
Overall this location was really central to all week wanted to experience which was awesome. Upon our booking they had reached out and asked if we needed a baby crib since they noticed we had an infant with us. One was in the room when we got there. Where to go to check in was confusing which is why I'm rating it slightly lower in service. Additionally, the website mentions parking but didn't expand on it. While I expected we may have to pay for it, there was no cost or instruction on what that was our how it worked. Upon arrival we learned the parking pass was already being used by some one else and we ended up having to park half a mile away. It was a secured garage which was nice but I would have liked to know the options before arrival. The food, shopping, and accessibility for walking was perfect for us. And while the residence was right in the heart of old town shopping, you didn't hear it in the room. It was also more of an apartment with access to cooking on your own of preferred.
Stayed 1 night in Aug 2017

10/10 Excellent

robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing renovated luxury place, but loud street
Excellent apartment, clean, modern, luxurious well decorated and expertly renovated, with many amenities furnished. It has a state of the art Jacuzzi but we could not make it work (the hosts should provide a simplified user manual on a sheet of paper). No AC but two fans were available. Excellent posh area near the high end shops (Cartier, Vuitton, Gucci, etc.), but beware at night it becomes a loud area as the neighborhood is known for its party-goers and party places. Great powerful wi-fi.
Stayed 1 night in Aug 2017
Response from Kristina on 26 Aug,2017
Thank you for your review.

6/10 Okay

Kenneth

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2017

10/10 Excellent

American Tourist

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hidden Gem in Prague
This was the most surprising hotel I've stayed at in recent memory. unassuming building and cheap costs are washed away when you walk into a spacious studio apartment with kitchen. Sure, the furniture is from IKEA, but the place was clean and spacious and best of all had air conditioning that you could control. Right in the heart of the old town, restaurants and sites are literally at your doorstep. I just wish we could've stayed longer! .. Only downside was a slightly too soft pillow.
Stayed 1 night in Aug 2017

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Room comfort
Stayed 1 night in Aug 2017

8/10 Good

Christi, N Richland Hills

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. We were close to the Charles Bridge, Astronomical Clock and many, many stores.
Stayed 3 nights in Jul 2017

8/10 Good

Verified traveller

Liked: Room comfort
Royal Road.
Amazing location, perfect place to stay with group of friends or on a Hen/Stag party.
Stayed 5 nights in Jun 2017

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
In the center of action.
loved the location, very close to Chain Bridge, and lots of room.
Stayed 3 nights in Jun 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Great location, strange set up. But works for me
An apartment building converted partially into a hotel. Strange set up. Didn't eat the breakfast, but they have it. Location is as good as it gets right in the middle of the old town.
Stayed 1 night in Mar 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice little place nice breakfast, a bit far
Nice little place nice breakfast, a bit far
Stayed 4 nights in Mar 2017

8/10 Good

Richard

Disliked: Room comfort

8/10 Good

Shanna, Chicago, IL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
The hotel is in a great location, it's within walking distance to restaurants, bars, attractions and the train. The building it very old however the room was very nice and clean. The staff is very nice and helpful. My only complaint would be about noise from other guests, anyone who is walking past your room is easily heard. Although this wouldn't be as big of an issue if other guest could be a little more respectful. Overall I was very happy and would recommend this hotel.
Stayed 3 nights in May 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great place in great city
great room, staff and location

8/10 Good

Mike, Minnesota

Liked: Cleanliness, staff & service
Great location for Old Town, Charles bridge
Pros: Really good location for exploring Prague Old Town. Very close to pubs, restaurants, etc. Very friendly staff! Very nice breakfast buffet - hot and cold items, fresh fruit, cereal. Spacious room. Cons: Small sign out front, easy to miss. Checkin is on 2nd floor (to Americans), have to ring doorbell to get in, although we didn't have that problem (someone was entering at same time so let us in). If you have a room on 6th floor, beware the elevator only goes to 5th floor. Gas stove in our room did not ignite, staff came up & left a cig lighter to get it going.

8/10 Good

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location, close to everything. Staff where very helpful and got anything you needed