"We were in one of the suites which was clean and comfortable. Breakfast was continental, of good quality and variety although we did not know the kitchen cooked eggs to order until the last morning. Our main issue was staff helpfulness. Staff were generally good but we had a real issue with the attitude of the hotel manageress. On our first night we booked into the restaurant and were shown to a table. Some minutes later the manageress advised this was booked by someone else which wasn't an issue as we were dining with friends one of whom is disabled and may have had an issue with the table allocated. I was trying to explain this and looking for a better option when she turned her back on me and started a conversation with someone else. Our German guests also encountered her on arrival and were not impressed with her manner or attitude which they felt was due to the fact she thought they were English. On our last night our room had not been serviced when we returned from our day out at 4pm. We approached the receptionist to report this and she was using the computer next to the manageress who made eye contact with me and then carried on doing what she was doing rather than ask how she could help. I waited a minute and then had to interupt to report the issue. Even when we returned later it had not been done and I had to stand at reception arguing with her before the matter was resolved.We paid a great deal of money to stay here but this level of service is not acceptable ."
"Lovely hotel with friendly staff.
Plenty to choose from for breakfast.
Rooms were clean and comfortable.
A 15/20 minute walk into the town along the river.
Would recommend a stay here. "
"As if being in a castle isn’t awesome enough, the staff is so friendly, accommodating and helpful. The grounds and rooms were exceptional. Gorgeous. The restaurant for dinner had amazing food and service. I honestly can’t say enough about this property. Two thumbs up, 5 stars, whatever best ratings I can possibly give for a hotel - I bestow upon this hotel. You absolutely MUST stay here, even if for just a day. It’s totally worth it! "
"Perfect location for walking to all the UNESCO sites, restaurants, shopping. The staff was excellent from check-in to breakfast to checkout, highly recommend this hotel. "
Yes, there are holiday rentals close to the most popular sights in Preist, or you can select a more secluded option if you're looking for a relaxing stay.
What can I see and do in Preist?
Explore the area and family-friendly sights such as Eifelpark, or get out into nature at a spot like Devil's Gorge. In the wider area, you’ll find CASCADE Water Park and Bitburger Brewery.
What are holiday rentals like in Preist?
Holiday rentals are privately owned properties you can book for a few days, or a quick weekend, in Preist. Holiday rentals offer extras such as patios, hot tubs and fire pits so you'll have all the conveniences of home. If you're concerned about a clean environment, a holiday rental can offer a sense of seclusion away from public hotel lifts and busy front desks while still allowing you the experience of travel. You'll also find more space in a holiday rental than in a hotel, which is another reason why a holiday rental is a great option for families.
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