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"A"

"Beautiful room, we were in the Secret Garden apartment which was a very kind free upgrade from the Bond room we booked. Beautiful copper bath in the main room, nice and romantic. Rally big bathroom and shower with plenty room for 2 people. We will definitely be staying with them in the future and we may also try the lovely Aven restaurant they have on the ground floor. Lovely staff and apartments kitchen pretty well equipped, only thing missing is a small oven or airfryer, one of those would complete the rooms amazingly. "

"From check in to check out everything was perfect. Great staff, clean rooms. Excellent breakfast."

"Lovely room, staff friendly and helpful. Third time I have stayed and will be coming again."

"Best spa we have ever stayed at. The service was absolutely excellent, Fromm all of the staff at the hotel reception, spa and restaurant. Our room was beautiful, very spacious. The only minor comments we have, there was no body wash in our room, and no tap on the bath, had to fill bath with the shower head! Neither detracted from our stay, we can’t wait to visit again. "

"Guest house not finished; hard to find, not expected, room not cleaned - had to flush toilet on arrival and carpet still had builders dust. Flooring not complete, missing bits by toilet and sink. Door frame not finished painting. Television mounted behind bed head so can't be watched in bed - didn't work anyway as it was not connected to anything. Toilet seat was not fixed properly. Hand basin was small and, instead of a mirror above it, there was a bathroom cabinet that prevented anyone leaning over the basin to wash face or brush teeth. No bedside light. Nowhere to hang clothes. Bare wire sticking out from wall by light switch (not power cable thank goodness). Smoke detector and heat detectors fitted but heat detector still had cover over it. It could be good but should never have been on market in this state."

"The room was spotless, all of the staff courteous, said Hello and Happy Christmas."

"Staff are amazing. The breakfast staff stand out as they are willing to bend over backwards to help with anything. Area is lovely and quiet. "

"The hotel was well located to the centre of town and the main railway station. The staff were excellent and very accommodation with baggage storage and a room change we had to make. Unfortunately one of their guests on Jan 20th smoked Marijuana and the ground stairs lobby and lift stank of the smoke. Shame because of this i could only give them 3 stars."