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El Sueño Hotel & Spa

4.0 star property
Adults-only hotel with 2 restaurants and full-service spa

Choose dates to view prices

Photo gallery for El Sueño Hotel & Spa

Minibar, in-room safe, desk, blackout curtains
Property preview
Exterior
Indoor pool
Reception
El Sueño Hotel & Spa, in Puebla Historic Center, blends history and comfort. Unwind on the rooftop terrace or book a Thai massage at the spa. Enjoy WiFi and international dining at its two restaurants.
VIP Access

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Bar
  • Spa
  • Pet-friendly
  • Parking included
The current price is S$105
includes taxes & fees
28 Sept - 29 Sept

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Room options

Check availability for these dates

Tonight

Sep 26 - Sep 27
Check availability for tonight Sep 26 - Sep 27

Tomorrow

Sep 27 - Sep 28
Check availability for tomorrow Sep 27 - Sep 28
Available filters for rooms
Showing 5 of 5 rooms

View all photos for Master Suite

Minibar, in-room safe, desk, blackout curtains

Master Suite

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Balcony
Separate sitting area
Air conditioning
LCD TV
Premium bedding
Blackout curtains
Shower/bath combination
Private bathroom
  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Minibar, in-room safe, desk, blackout curtains

Junior Suite, 1 King Bed

8.0 out of 10
Very good
(4 reviews)

Highlights

Separate sitting area
Individually furnished
Individually decorated
Private indoor hot tub
Air conditioning
LCD TV
Pillow menu
Separate bedroom
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Minibar, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
LCD TV
Ceiling fan
Premium bedding
Separate bedroom
Blackout curtains
Rainfall showerhead
Hairdryer
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Minibar, in-room safe, desk, blackout curtains

Standard Room, 2 Double Beds

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
LCD TV
Ceiling fan
Premium bedding
Separate bedroom
Blackout curtains
Rainfall showerhead
Hairdryer
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Plus

Minibar, in-room safe, desk, blackout curtains

Standard Plus

9.6 out of 10
Exceptional
(8 reviews)

Highlights

Air conditioning
LCD TV
Premium bedding
Blackout curtains
Shower/bath combination
Hairdryer
Private bathroom
Minibar
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Located in Puebla, El Sueño Hotel & Spa is in the city centre. Puebla Cathedral and Great Pyramid of Cholula are notable landmarks, and travellers looking to shop may want to visit Angelopolis Commercial Center. Check out an event or a game at Cuauhtemoc Stadium, and consider making time for Africam Safari, a top attraction not to be missed.
Visit our Puebla travel guideOpens in a new window
Map
9 Oriente No. 12 Centro Histórico, Puebla, PUE, 72500

What's nearby

  • Puebla Cathedral - 2 min walk - 0.2 km
  • Zócalo de Puebla - 3 min walk - 0.3 km
  • Puebla Convention Center - 10 min walk - 0.9 km
  • Centro Expositor - 6 min drive - 3.4 km
  • Angelopolis Commercial Center - 6 min drive - 4.5 km

Getting around

  • Puebla–Cholula Tourist Train Terminal - 10 min drive
  • Puebla, Puebla (PBC-Hermanos Serdan Intl.) - 43 min drive

Restaurants

  • ‪El Mural de los Poblanos - ‬3 min walk
  • ‪Zaranda Café - ‬2 min walk
  • ‪Augurio - ‬1 min walk
  • ‪Un Cafecito Y Te Cuento - ‬1 min walk
  • ‪Terraza Quintal - ‬2 min walk

About this property

El Sueño Hotel & Spa

Upscale boutique hotel near Zócalo de Puebla
Near Puebla Cathedral, El Sueño Hotel & Spa provides a rooftop terrace, a library and dry cleaning/laundry services. Indulge in a massage, a detox wrap and a facial at the on-site spa. At the two on-site restaurants, enjoy breakfast, brunch, lunch, dinner and international cuisine. In addition to a bar and a hot tub, guests can connect to free in-room WiFi.
Other perks include:
  • An indoor pool
  • Free self-parking and valet parking
  • Cooked-to-order breakfast (surcharge), airport drop-off service (surcharge) and free newspapers
  • Luggage storage, smoke-free property and multilingual staff
  • Guest reviews say great things about the helpful staff
Room features
All guest rooms at El Sueño Hotel & Spa include perks, such as air conditioning, as well as amenities, such as free WiFi and safes.
Other conveniences in all rooms include:
  • Free toiletries and hairdryers
  • LCD TVs with cable channels
  • Daily housekeeping and desks

Similar properties

Outdoor pool

NH Puebla Centro Histórico

  • Pool
  • Pet-friendly
  • Free WiFi
  • Restaurant
8.6 out of 10, Excellent, 1,424 reviews
The price is S$81
includes taxes & fees
29 Sept - 30 Sept
NH Puebla Centro Histórico

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour airport drop-off shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 11:30 AM for a fee: MXN 350 per person
  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • La Tentacion
  • Salon Frenesi

Things to do

  • Full-service spa
  • Indoor pool
  • Library

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Rooftop terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • No lift

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Built in 2002
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • LCD TV with cable/satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: MXN 700
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: MXN 700

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of MXN 350 per pet, per night
1 total (up to 15 kg per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MXN 1000 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: from approximately MXN 350 per person
  • Airport shuttle fee: MXN 480 per vehicle
  • Pet fee: MXN 350 per pet, per night
  • Early check-in fee: MXN 700 (subject to availability)
  • Late check-out fee: MXN 700 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have any lifts
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children 18 years old and younger are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
Children under 12 years old are not allowed in the swimming pool without adult supervision

Property is also known as

El Sueno Hotel
El Sueño Hotel
El Sueño Hotel Puebla
El Sueño Puebla
El Sueño Hotel & Spa Hotel
El Sueño Hotel & Spa Puebla
El Sueño Hotel & Spa Hotel Puebla

Frequently asked questions

Does El Sueño Hotel & Spa have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at El Sueño Hotel & Spa?

As of 26 Sept, 2025, prices found for a 1-night stay for 2 adults at El Sueño Hotel & Spa on 28 Sept, 2025 start from S$105.26, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is El Sueño Hotel & Spa pet-friendly?

Yes, this property allows pets (limit 1 total) with a maximum weight of up to 15 kg per pet. There's a fee of MXN 350 per pet, per night.

How much is parking at El Sueño Hotel & Spa?

Self-parking and valet parking are free at this property.

What time is check-in at El Sueño Hotel & Spa?

Check-in start time: 3 PM; check-in end time: midnight. Early check-in is available for a fee of MXN 700 (subject to availability).

What time is check-out at El Sueño Hotel & Spa?

Checkout is at 11:00 AM. Late checkout is available for MXN 700 (subject to availability).

Does El Sueño Hotel & Spa provide a shuttle to the airport?

Yes, there's a shuttle from the hotel to the airport that runs on request. A fee of MXN 480 per vehicle applies.

Where is El Sueño Hotel & Spa located?

Located in Puebla Historic Center, this spa hotel is within a 10-minute walk of Amparo Museum, Zócalo de Puebla, and Puebla Cathedral. Palafoxiana Library and Los Sapos Bazaar are also within 10 minutes. Puebla–Cholula Tourist Train Terminal is 28 minutes by foot.

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Reviews

El Sueño Hotel & Spa Reviews

9.0

Wonderful

9.2

Cleanliness

9.4

Location

9.4

Staff & service

9.4

Eco-friendliness

9.0

Property conditions & facilities
Rating 10 - Excellent. 269 out of 402 reviews
Rating 8 - Good. 86 out of 402 reviews
Rating 6 - Okay. 25 out of 402 reviews
Rating 4 - Poor. 11 out of 402 reviews
Rating 2 - Terrible. 11 out of 402 reviews

Reviews

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very clean, close to the main attraction, the staff was very friendly.
Stayed 1 night in Aug 2025

10/10 Excellent

JOSE GUILLERMO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El servicio es muy lento, hay que tener paciencia. El menu muy bueno y sabrosa la comida
Stayed 1 night in Sep 2025

10/10 Excellent

Enrique

Liked: Cleanliness, amenities, property conditions & facilities
Excelente lugar para ir con tu pareja
Stayed 1 night in Jun 2025

10/10 Excellent

Aldo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No Me ofrecieron el beneficio por el nivel de cliente., sus tapetes ya están muy percudidos Pero es lo menos, totalmente vale la pena, súper recomendable
Stayed 1 night in Sep 2025

10/10 Excellent

Juana

Muy agradable
Stayed 1 night in Jun 2025

10/10 Excellent

VICTOR HUGO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente alojamiento, es temático en pleno centro de la ciudad.
Stayed 1 night in Mar 2025

6/10 Okay

Maria Luisa

Liked: Staff & service
Toallas viejas
Stayed 1 night in Aug 2025

10/10 Excellent

armando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buena temática aunque el olor a humedad es fuerte el resto es muy bonito
Stayed 1 night in Jul 2025

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El lugar increíble, muy bien el restaurante y la atención con el capitán Carlos inmejorable, todo de maravilla.
Stayed 1 night in May 2025

10/10 Excellent

JESUS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bonito hotel para quedar hospedado con tu pareja
Stayed 1 night in Mar 2025

4/10 Poor

ANGELICA

Disliked: Cleanliness, amenities, property conditions & facilities
Muy costosa y las instalaciones no lo valen. Te cobran por usar el jacuzzi. Habitación con detalles de construcción. Alfombra sucia El personal muy amable.
Stayed 2 nights in May 2025

8/10 Good

Candia

Nos encanto el hotel, tenía dos camas y en una de ellas ya estaba desgastado y se sentía el hueco que deja una persona y fue incómodo dormir
Stayed 2 nights in May 2025

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place!

Great place!
Stayed 1 night in Dec 2024

10/10 Excellent

Carlos F

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

CAMA SENSUAL

EXCELENTE HABITACION, SORJUANA ES UNA BELLEZA CON SU MOBILIARIO HISTORICO Y UNA CAMA PARA PASAR RATOS MUY SENSUALES
Stayed 1 night in Apr 2025

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente escapada

Excelente ubicación y la comida de primera , cerca del centro y de lugares maravillosos . Volveré muy pronto.
Stayed 1 night in Apr 2025

10/10 Excellent

Joaquin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy buena experiencia

La experiencia fue bastante buena. Las instalaciones son muy bonitas y están bien cuidadas. Los productos como shampoo, jabón y crema son muy buenos. Sin duda regresaría.
Stayed 1 night in May 2025

10/10 Excellent

AHYDEE

Liked: Cleanliness, staff & service, property conditions & facilities
Almohadas y Cama cómoda, buena salida de agua caliente en regadera, muy rápida la respuesta del personal por WhatsApp, servicio de las masajistas excelente!! caminando a todos los restaurantes y bares del centro, catedral a unas cuadras, cuenta con estacionamiento, techos altos habitación fresca, wifi en todo momento
Stayed 2 nights in Apr 2025

10/10 Excellent

Marisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente lugar
Stayed 1 night in Nov 2024

8/10 Good

MARTHA

Liked: Cleanliness
ok
Stayed 1 night in May 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay in Puebla & Cholula

Great service and charming hotel in the heart of the historic center.
Stayed 3 nights in Sep 2024

10/10 Excellent

Óscar

Liked: Cleanliness, staff & service, property conditions & facilities
Muy buen lugar
Stayed 1 night in Aug 2024

10/10 Excellent

JOSÉ LUIS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo muy bien. Muy céntrico.
Stayed 1 night in Jan 2025

8/10 Good

Paulina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff was really kind
Stayed 1 night in Dec 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Sin duda un hotel para relajarse, decoración adecuada para el concepto, muy cómoda y amplia la habitación, el desayuno muy rico. Caminando llegas al centro histórico que huele a ponche de frutas en diciembre.
Stayed 1 night in Dec 2024

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will go back again, my wife and I enjoyed our stayed.

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