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Gran Hotel de Puebla by HNF

4.0 star property
Luxury hotel with 2 restaurants and 24-hour fitness centre

Choose dates to view prices

Photo gallery for Gran Hotel de Puebla by HNF

Rooftop terrace
Premium bedding, down duvets, in-room safe, desk
Reception
Pool
View from property
Just a short distance from FINSA, this hotel offers a peaceful retreat complete with garden and dry cleaning services. Travelers can relax on the sunny terrace, enjoy local dishes at either of the two restaurants, or use the outdoor furniture for a casual picnic.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Housekeeping
  • Gym
  • Laundry
The current price is S$109
includes taxes & fees
19 Sept - 20 Sept

Room options

Check availability for these dates

Tonight

Sep 13 - Sep 14
Check availability for tonight Sep 13 - Sep 14

Tomorrow

Sep 14 - Sep 15
Check availability for tomorrow Sep 14 - Sep 15
Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, down duvets, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Premium bedding
Blackout curtains
Down duvet
Private bathroom
  • 32 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Premium bedding, down duvets, in-room safe, desk

Standard Room, 2 Queen Beds, Non Smoking

9.8 out of 10
Exceptional
(7 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Premium bedding
Blackout curtains
Down duvet
Private bathroom
  • 32 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Single Room, 1 King Bed with Sofa bed, Non Smoking

Premium bedding, down duvets, in-room safe, desk

Junior Single Room, 1 King Bed with Sofa bed, Non Smoking

Highlights

Separate dining area
Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Premium bedding
Blackout curtains
Down duvet
  • 36 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Located in Puebla, Gran Hotel de Puebla by HNF is near the airport and near theme parks. Zócalo de Puebla and Great Pyramid of Cholula are notable landmarks, and travellers looking to shop may want to visit Angelopolis Commercial Center. Looking to enjoy an event or a match while in town? See what's going on at Cuauhtemoc Stadium.
Visit our Puebla travel guideOpens in a new window
Map
Blvd Hermanos Serdan, 794, El Riego Norte, Puebla, PUE, 72020

What's nearby

  • FINSA - 17 min walk - 1.5 km
  • Centro Expositor - 9 min drive - 8.2 km
  • Angelopolis Commercial Center - 9 min drive - 7.5 km
  • Zócalo de Puebla - 10 min drive - 7.1 km
  • Puebla Cathedral - 10 min drive - 7.1 km

Getting around

  • Puebla–Cholula Tourist Train Terminal - 14 min drive
  • Puebla, Puebla (PBC-Hermanos Serdan Intl.) - 25 min drive

Restaurants

  • ‪Starbucks - ‬3 min walk
  • ‪Toks - ‬3 min walk
  • ‪Pozoleria - ‬12 min walk
  • ‪Pollo Feliz - ‬10 min walk
  • ‪Fogon Do Brasil - ‬13 min walk

About this property

Gran Hotel de Puebla by HNF

Luxury upscale hotel near FINSA
Located close to Zócalo de Puebla and Puebla Cathedral, Gran Hotel de Puebla by HNF provides a terrace, dry cleaning/laundry services and a bar. At the two on-site restaurants, enjoy breakfast, lunch, dinner and local cuisine. In addition to a 24-hour gym and a business centre, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Free self-parking
  • Wedding services, a front desk safe and a banquet hall
  • 4 meeting rooms, a lift and luggage storage
  • Guest reviews give top marks for the helpful staff
Room features
All 154 rooms feature comforts such as premium bedding and laptop-friendly workspaces, in addition to thoughtful touches such as free WiFi and desk chairs.
Extra amenities include:
  • Down duvets and free cots/infant beds
  • Bathrooms with showers and free toiletries
  • 55-inch flat-screen TVs with premium channels
  • Wardrobes/cupboards, LED light bulbs and coffee/tea makers

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free covered self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • La Prieta
  • Lobby Bar
  • Tierra Azteca

Things to do

  • 24-hour gym

Family friendly

  • In-room cot
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 4 meeting rooms
  • Business centre
  • Conference centre (6,458 square foot of space)

Outdoors

  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Area rugs in room
  • Braille/raised signage
  • Grab bar near toilet (58 centimetre high)
  • Lift (119 centimetre wide door)
  • Raised toilet seat (51 centimetre high)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (99 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 6 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Double-glazed windows
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, per adult, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Property Registration Number IHN120620UZ3

We should mention

Pool access available from 8:00 AM to 8:00 PM
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Puebla Hotel

Frequently asked questions

Is Gran Hotel de Puebla by HNF pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Gran Hotel de Puebla by HNF?

As of 13 Sept, 2025, prices found for a 1-night stay for 2 adults at Gran Hotel de Puebla by HNF on 19 Sept, 2025 start from S$109.03, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Gran Hotel de Puebla by HNF?

Self-parking is free at this property.

What time is check-in at Gran Hotel de Puebla by HNF?

Check-in start time: 3:00 PM; check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Gran Hotel de Puebla by HNF?

Checkout is at noon.

Where is Gran Hotel de Puebla by HNF located?

Situated near the airport, this luxury hotel is 1.2 mi (1.9 km) from FINSA, and within 6 mi (10 km) of Zócalo de Puebla and Puebla Cathedral. Cuauhtemoc Stadium and Puebla Convention Center are also within 6 mi (10 km).

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Reviews

Gran Hotel de Puebla by HNF Reviews

9.4

Exceptional

9.6

Cleanliness

8.8

Location

9.4

Staff & service

9.4

Eco-friendliness

9.4

Property conditions & facilities
Rating 10 - Excellent. 349 out of 452 reviews
Rating 8 - Good. 70 out of 452 reviews
Rating 6 - Okay. 15 out of 452 reviews
Rating 4 - Poor. 7 out of 452 reviews
Rating 2 - Terrible. 11 out of 452 reviews

Reviews

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent rooms and clean and comfortable
Stayed 1 night in Feb 2025

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Nice Hotel
Stayed 1 night in Dec 2024

10/10 Excellent

Alejandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 2 nights in May 2025

10/10 Excellent

Jerry C.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean well kept Hotel. All the personnel are very attentive, polite and fully represents excellent service attitude. Great place to stay
Stayed 1 night in Sep 2023

10/10 Excellent

Adje

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 5 nights in Jun 2024

4/10 Poor

Filiberto

Liked: Cleanliness
Disliked: Amenities
Ice machine didn’t work, internet was too slow and overpriced breakfast.
Stayed 2 nights in May 2025

10/10 Excellent

Ale

Liked: Cleanliness, staff & service, property conditions & facilities
Room
Stayed 1 night in Dec 2024

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and frendly people
Stayed 3 nights in Aug 2023

4/10 Poor

Pramod

Disliked: Staff & service
don’t understand little bit of english .No black tea available in restaurants
Stayed 1 night in Jan 2025

10/10 Excellent

HECTOR

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nc
Stayed 4 nights in Nov 2023

10/10 Excellent

RICARDO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente estancia la alberca muy cómoda para los niños
Stayed 1 night in Aug 2025

8/10 Good

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pocasopciones en el menú y elevado en costos los alimentos. Coladera de regadera tapada, toallas deshilachada y percudida.
Stayed 1 night in Aug 2025

10/10 Excellent

Liz

Stayed 1 night in Aug 2025

10/10 Excellent

Jose honorato

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exelente todo lo del hotel
Stayed 1 night in Aug 2025

10/10 Excellent

Artemisa

Liked: Cleanliness, amenities, property conditions & facilities
Staff was very friendly, hotel was very accessible.
Stayed 1 night in May 2025

8/10 Good

ANTONIO

Stayed 2 nights in Jun 2025

10/10 Excellent

Angie

Liked: Cleanliness, amenities, property conditions & facilities
Todo limpio, sobre todo el personal es súper amable. Volvería. :)
Stayed 1 night in May 2025

10/10 Excellent

Karime

Liked: Cleanliness, staff & service, property conditions & facilities
Bien
Stayed 2 nights in Jun 2025

2/10 Terrible

Fabiola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un gran hotel.
Stayed 1 night in May 2025

10/10 Excellent

Hanjo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you
Stayed 2 nights in May 2025

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

José Roberto

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

FELIPE DE JESUS

Stayed 5 nights in Mar 2025

10/10 Excellent

José Roberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo su personal muy amable y la ubicación muy favorable para mis necesidades
Stayed 1 night in Apr 2025