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Hotel Casa Chanehque

4.5 star property
Luxury hotel with spa services and 24-hour front desk

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Photo gallery for Hotel Casa Chanehque

Outdoor pool
Exterior
Living area
1 bedroom, Egyptian cotton sheets, premium bedding, down duvets
Terrace/patio
VIP Access

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Spa
  • Pool
  • Breakfast available
  • Air conditioning
  • 24/7 front desk

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  • Save 15% or more on select VIP Access properties when you reach Silver tier or higher
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  • Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Deluxe Room

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Deluxe Room

Highlights

Soundproofed
Air conditioning
TV
Blackout curtains
Memory foam bed
Separate bedroom
Down duvet
Egyptian cotton bed sheets
  • 45 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Room

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Luxury Room

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
TV
Blackout curtains
Memory foam bed
Separate bedroom
Down duvet
Egyptian cotton bed sheets
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Family Room

Highlights

Soundproofed
Air conditioning
TV
Blackout curtains
Memory foam bed
Separate bedroom
Down duvet
Egyptian cotton bed sheets
  • Sleeps 4
  • 2 Double Beds

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About the area

Map
402 Av. Morelos Centro, San Pedro Cholula, Pue., 72778

What's nearby

  • Zócalo - 3 min walk - 0.3 km
  • Great Pyramid of Cholula - 5 min walk - 0.5 km
  • University of the Americas Puebla - 13 min walk - 1.2 km
  • Metropolitan Auditorium - 10 min drive - 10.8 km
  • Angelopolis Commercial Center - 10 min drive - 11.2 km

Getting around

  • Puebla–Cholula Tourist Train Terminal - 24 min drive
  • Puebla, Puebla (PBC-Hermanos Serdan Intl.) - 26 min drive

Restaurants

  • ‪La Terrace - ‬2 min walk
  • ‪Amalia - ‬2 min walk
  • ‪Licorería San Pedrito - ‬1 min walk
  • ‪Restaurante la Piramide - ‬1 min walk
  • ‪The Italian Coffee Company - ‬3 min walk

About this property

Hotel Casa Chanehque

Luxury hotel near Great Pyramid of Cholula
Located close to University of the Americas Puebla, Hotel Casa Chanehque provides a coffee shop/cafe, a bar and a restaurant. Treat yourself to spa services, such as a sports massage, a manicure/pedicure or a body treatment. Guests can connect to free in-room WiFi.
You'll also find perks such as:
  • An outdoor pool
  • Full breakfast (surcharge), a 24-hour front desk and tour/ticket information
  • Luggage storage, massage treatment rooms and wedding services
  • Concierge services
Room features
All guest rooms at Hotel Casa Chanehque feature comforts, such as free international calls and premium bedding, as well as perks, such as air conditioning and bathrobes.
Extra conveniences in all rooms include:
  • Egyptian cotton sheets, memory foam beds and down duvets
  • Bathrooms with rainfall showers and separate baths/showers
  • 52-cm TVs with cable channels
  • Daily housekeeping and phones

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 20 metres; reservations required
  • Offsite parking; reservations required
  • Onsite parking available only on request

Food and drink

  • Daily full breakfast available 8:00 AM to 1:00 PM for a fee: MXN 140 to 195 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining
  • Hosted evening meal available on weekends for a fee of MXN 320; reservation required

Things to do

  • Outdoor pool
  • Wine tasting room
  • Winery release events

Family friendly

  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Spa

  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Sports massages
  • Swedish massages
  • Thai massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Pool hoist on site
  • Tile flooring in room
  • Well-lit path to entrance

More

  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Memory foam mattress

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 52-cm TV with cable channels

Food and drink

  • Champagne service

More

  • Air conditioning
  • Free international calls
  • Free local calls
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Late check-in subject to availability
Late check-in fee for check-in between midnight and 6:00 AM
Minimum check-in age - 16

Check-out

Check-out before 1:00 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Payment types at the property

Important information

Optional extras

  • Fee for full breakfast: approximately MXN 140 to 195 per person
  • Late check-in fee for check-in between midnight and 6:00 AM
  • Hosted evening meal: MXN 320

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector and outdoor lighting

We should mention

This property does not have any lifts
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Hotel Casa Chanehque Hotel
Hotel Casa Chanehque San Pedro Cholula
Hotel Casa Chanehque Hotel San Pedro Cholula

Frequently asked questions

Does Hotel Casa Chanehque have a pool?

Yes, this property has an outdoor pool.

Is Hotel Casa Chanehque pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Casa Chanehque?

There is free parking nearby.

What time is check-in at Hotel Casa Chanehque?

Check-in start time: 3:00 PM; check-in end time: 11:30 PM. Late check-in is available from midnight to 6:00 AM for a fee.

What time is check-out at Hotel Casa Chanehque?

Checkout is at 1:00 PM.

Where is Hotel Casa Chanehque located?

Located in Cholula, this luxury hotel is within a 15-minute walk of Great Pyramid of Cholula and University of the Americas Puebla. Angelopolis Commercial Center and Metropolitan Auditorium are also within 9 mi (15 km).

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Hotel Casa Chanehque Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 6 out of 11 reviews
Rating 8 - Good. 1 out of 11 reviews
Rating 6 - Okay. 3 out of 11 reviews
Rating 4 - Poor. 0 out of 11 reviews
Rating 2 - Terrible. 1 out of 11 reviews

9.4/10

Cleanliness

8.6/10

Staff & service

9.0/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Samai

Liked: Cleanliness, amenities, property conditions & facilities
The staff was kind and very helpful. We definitely plan on staying there again soon! Has rooftop access to pool area and a beautiful view. Rooms were clean and cleaned everyday we were there. Reception helped us with anything we needed help with without fuss, even when coming late from an event and they had to let us in the gate. Thank you for taking good care of us on our stay.
Stayed 3 nights in Jun 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
A bit loud and bright, but clean and friendly overall.
Stayed 2 nights in Nov 2024

6/10 Okay

Karla Janeth

Liked: Staff & service
Disliked: Property conditions & facilities
Llame una noche antes para preguntar sobre el estacionamiento y la alberca Y el día que llegue resulta que el estacionamiento solo es de 9am a 2am si quieres entrar o salir del estacionamiento en otro horario no es posible. Después de recibir las habitaciones subimos a ver la alberca y estaba en mantenimiento El servicio que ponen para el cafe las tazitas y los platitos llenos de polvo. Lo que si es buenísimo es la atención del personal y ya
Stayed 1 night in Jun 2025

10/10 Excellent

Alejandra

Liked: Cleanliness, amenities, property conditions & facilities
Excelente atención son muy amables, se adaptan a las peticiones y ayudan a resolver necesidades
Stayed 1 night in May 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall very good
Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Héctor Heliodoro

Stayed 2 nights in Jan 2025

2/10 Terrible

Salomon

Liked: Cleanliness, property conditions & facilities
The Hotel didn't respect the Expedia reservation, they made me pay the full price to respect my reserynd the didn't give me the type of room y reserved
Stayed 1 night in Nov 2024

10/10 Excellent

Andres

Liked: Cleanliness, staff & service, property conditions & facilities
La pasamos muy bien, el hotel está nuevo y muy bonito. La atención del personal estuvo genial
Stayed 1 night in Nov 2024