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Hard Rock Hotel Riviera Maya - All Inclusive

4.5 star property
Luxury property on the beach, with 2 outdoor pools

Choose dates to view prices

Photo gallery for Hard Rock Hotel Riviera Maya - All Inclusive

2 outdoor pools
Creator video - submitted by Sarah Cuervo
Library
Private beach, white sand, beach umbrellas, beach towels
View from room
Travelers escape at Hard Rock Hotel Riviera Maya - All Inclusive. Enjoy an 18-hole golf course and private beach. The property features 9 on-site restaurants with international cuisine, and in-room WiFi keeps everyone connected.
VIP Access

Reviews

7.8 out of 10
Good

Popular amenities

  • Hot tub
  • Bar
  • All-inclusive
The current price is S$536
includes taxes & fees
28 Sept - 29 Sept

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Room options

Check availability for these dates

Tonight

Sep 25 - Sep 26
Check availability for tonight Sep 25 - Sep 26

Tomorrow

Sep 26 - Sep 27
Check availability for tomorrow Sep 26 - Sep 27
Available filters for rooms
Showing 26 of 26 rooms

View all photos for Suite, 2 Bedrooms, Oceanfront (Rock Suite, Rooftop Lounge)

Premium bedding, in-room safe, blackout curtains, iron/ironing board

Suite, 2 Bedrooms, Oceanfront (Rock Suite, Rooftop Lounge)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Dining table
Flat-screen TV
  • 480 sq m
  • 2 bedrooms
  • Ocean view
  • Sleeps 6
  • 3 Double Beds

View all photos for Suite, 2 Bedrooms, Oceanfront (Rock Suite)

Premium bedding, in-room safe, blackout curtains, iron/ironing board

Suite, 2 Bedrooms, Oceanfront (Rock Suite)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Dining table
Flat-screen TV
  • 240 sq m
  • 2 bedrooms
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Deluxe Room, 1 King Bed (Heaven)

Premium bedding, in-room safe, blackout curtains, iron/ironing board

Deluxe Room, 1 King Bed (Heaven)

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Blackout curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds (Heaven)

Separate bathtub and shower, jetted bath, rainfall showerhead

Deluxe Room, 2 Double Beds (Heaven)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Blackout curtains
  • Sleeps 3
  • 2 Double Beds

View all photos for Gold Deluxe King Room

Premium bedding, in-room safe, blackout curtains, iron/ironing board

Gold Deluxe King Room

8.8 out of 10
Excellent
(5 reviews)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Blackout curtains
  • 45 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Royal Room, 1 King Bed, Partial Ocean View (Rock Royalty)

Premium bedding, in-room safe, blackout curtains, iron/ironing board

Royal Room, 1 King Bed, Partial Ocean View (Rock Royalty)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Separate bedroom
  • 45 sq m
  • 1 bedroom
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Diamond)

Premium bedding, in-room safe, blackout curtains, iron/ironing board

Deluxe Room, 1 King Bed (Diamond)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Blackout curtains
  • 45 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, in-room safe, blackout curtains, iron/ironing board

Deluxe Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Blackout curtains
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Gold, Pure Wellness)

Premium bedding, in-room safe, blackout curtains, iron/ironing board

Deluxe Room, 1 King Bed (Gold, Pure Wellness)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • 45 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Royal Room, 2 Double Beds, Partial Ocean View (Rock Royalty)

Premium bedding, in-room safe, blackout curtains, iron/ironing board

Royal Room, 2 Double Beds, Partial Ocean View (Rock Royalty)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Separate bedroom
  • 45 sq m
  • 1 bedroom
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Royal Room, 1 King Bed (Heaven, Rock Royalty)

Premium bedding, in-room safe, blackout curtains, iron/ironing board

Royal Room, 1 King Bed (Heaven, Rock Royalty)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Separate bedroom
  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Partial Ocean View

Premium bedding, in-room safe, blackout curtains, iron/ironing board

Deluxe Room, 2 Double Beds, Partial Ocean View

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Blackout curtains
  • 45 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds (Gold)

Premium bedding, in-room safe, blackout curtains, iron/ironing board

Deluxe Room, 2 Double Beds (Gold)

8.0 out of 10
Very good
(18 reviews)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Blackout curtains
  • 45 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds (Gold, Pure Wellness)

Premium bedding, in-room safe, blackout curtains, iron/ironing board

Deluxe Room, 2 Double Beds (Gold, Pure Wellness)

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • 45 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds (Heaven, Gold)

Premium bedding, in-room safe, blackout curtains, iron/ironing board

Deluxe Room, 2 Double Beds (Heaven, Gold)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Blackout curtains
  • 45 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed (Heaven, Gold)

Premium bedding, in-room safe, blackout curtains, iron/ironing board

Deluxe Room, 1 King Bed (Heaven, Gold)

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Blackout curtains
  • 45 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Heaven, Diamond)

Premium bedding, in-room safe, blackout curtains, iron/ironing board

Deluxe Room, 1 King Bed (Heaven, Diamond)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Blackout curtains
  • 45 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Heaven - Swim Up)

Premium bedding, in-room safe, blackout curtains, iron/ironing board

Deluxe Room, 1 King Bed (Heaven - Swim Up)

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Separate sitting area
Private pool
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Flat-screen TV
Blackout curtains
  • 45 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds

Premium bedding, in-room safe, blackout curtains, iron/ironing board

Deluxe Room, 2 Double Beds

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Blackout curtains
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed (Heaven, Gold, Pure Wellness)

Premium bedding, in-room safe, blackout curtains, iron/ironing board

Deluxe Room, 1 King Bed (Heaven, Gold, Pure Wellness)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • 45 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Oceanfront (Heaven, Rock Suite)

Premium bedding, in-room safe, blackout curtains, iron/ironing board

Suite, Oceanfront (Heaven, Rock Suite)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Separate bedroom
  • 240 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 3 Double Beds

View all photos for Suite (Heaven, Rock Suite Platinum)

Premium bedding, in-room safe, blackout curtains, iron/ironing board

Suite (Heaven, Rock Suite Platinum)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Dining table
Flat-screen TV
  • 480 sq m
  • Ocean view
  • Sleeps 4
  • 3 Double Beds

View all photos for Deluxe Room (Heaven, Sky Terrace)

Premium bedding, in-room safe, blackout curtains, iron/ironing board

Deluxe Room (Heaven, Sky Terrace)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Blackout curtains
  • 90 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room (Grand Sky Terrace)

Premium bedding, in-room safe, blackout curtains, iron/ironing board

Deluxe Room (Grand Sky Terrace)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Blackout curtains
  • 179 sq m
  • Partial ocean view
  • Sleeps 6
  • 3 Double Beds

View all photos for Deluxe Room (Sky Terrace)

Premium bedding, in-room safe, blackout curtains, iron/ironing board

Deluxe Room (Sky Terrace)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Blackout curtains
  • 90 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Family Room

Premium bedding, in-room safe, blackout curtains, iron/ironing board

Deluxe Family Room

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
2 bedrooms
  • 90 sq m
  • 2 bedrooms
  • Sleeps 6
  • 3 Double Beds
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About the area

Located in Puerto Aventuras, Hard Rock Hotel Riviera Maya - All Inclusive is next to a golf course and on a private beach. Puerto Aventuras Marina and Xplor Theme Park are worth visiting if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Chac Mol Cenote and Ecopark Kantun Chi. Don't miss out on a visit to Xcaret Eco Theme Park. Scuba diving and snorkelling offer great chances to get out on the surrounding water, or you can seek out an adventure with ecotours and hiking/biking trails nearby.
Visit our Puerto Aventuras travel guideOpens in a new window
Map
Km 72, Carretera Cancun-Chetumal, Puerto Aventuras, QROO, 77710

What's nearby

  • Blu Riviera Maya - 4 min drive - 1.8 km
  • Puerto Aventuras Golf Club - 4 min drive - 2.1 km
  • Puerto Aventuras Marina - 5 min drive - 2.5 km
  • Dolphin Discovery - 5 min drive - 2.2 km
  • Chac Mol Cenote - 15 min drive - 5.6 km

Getting around

  • Tulum Intl. Airport (TQO) - 82 min drive

Restaurants

  • ‪Faro Gastro Market - ‬11 min walk
  • ‪Ayami - ‬10 min drive
  • ‪Bloved Restaurant & Lounge - ‬11 min drive
  • ‪The Market - ‬4 min walk
  • ‪Las Brisas - ‬11 min drive

About this property

Hard Rock Hotel Riviera Maya - All Inclusive

Luxury all-inclusive property near Puerto Aventuras Marina
Located close to Chac Mol Cenote and Ecopark Kantun Chi, Hard Rock Hotel Riviera Maya - All Inclusive provides an adjacent golf course, a nightclub and an airport shuttle. With a private beach, beach massages and kayaking, this property is the perfect place to soak up some sun. Treat yourself to a deep-tissue massage, hydrotherapy or a body scrub at Rock Spa®, the on-site spa. At the 9 on-site restaurants, enjoy breakfast, dinner and international cuisine. Enjoy the gym, as well as activities, such as volleyball and basketball. In addition to a swim-up bar and a poolside bar, guests can connect to free in-room WiFi.
Other perks include:
  • 2 outdoor pools and a children's pool, along with a waterslide and a swim-up bar
  • Free self-parking and valet parking
  • 2 outdoor tennis courts, a round-trip airport shuttle (surcharge) and express check-out
  • Express check-in, supervised childcare (surcharge) and massage treatment rooms
  • Guest reviews speak highly of the helpful staff
Room features
All 1264 rooms have comforts, such as 24-hour room service and premium bedding, as well as thoughtful touches, such as laptop-compatible safes and air conditioning.
Other amenities include:
  • Bathrooms with Jetted bath and rainfall showers
  • Flat-screen TVs with premium channels
  • Wardrobes/cupboards, balconies and separate sitting areas

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
24-hour room service
Meals and beverages at companion properties

Activities and facilities/equipment

All non-motorised water sports, land activities and use of recreational facilities and equipment are included.

Water activities

Kayaking
Snorkelling

Land activities

Climbing wall
Fitness facilities
Tennis
Tennis lessons
Volleyball

Lessons/classes/games

Aerobics
Bartending
Cooking
Dancing
Language
Pilates
Water fitness
Yoga

Entertainment

On-site entertainment and activities
Access to on-site nightclubs
On-site live performances
Theme parties

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 2 coffee shops/cafes
  • 7 bars/lounges
  • 9 restaurants
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Frida
  • Pizzeto
  • The Market
  • Zen

Things to do

  • 18-hole adjacent golf course
  • 2 outdoor pools
  • 2 outdoor tennis courts
  • Basketball
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Full-service spa
  • Golf carts
  • Golf clubhouse
  • Golf clubs/equipment
  • Gym
  • Hot tub
  • Kayaking
  • Mini golf
  • Nightclub
  • Pro golf lessons
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas
  • Volleyball
  • Waterslide

Family friendly

  • 2 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free rollaway/extra bed
  • Grocery/convenience store
  • Mini golf
  • Snack bar/deli
  • Supervised activities for children (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (87,823 square foot of space)
  • Meeting rooms

Outdoors

  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • On the waterfront
  • Terrace

Full-service spa

  • 50 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hot/mineral springs
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 3 floors
  • 9 buildings
  • Banquet hall
  • Built in 2013
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Free rollaway/extra bed
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5:30 AM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 150 per pet, per stay
Welcoming dogs and cats only
2 total (up to 18 kg per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Free rollaway/extra beds!

Payment types at the property

Important information

Optional extras

  • Airport shuttle fee: USD 68 per person (return)
  • Pet fee: USD 150 per pet, per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for golf tee times, massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the spa, and guests under 17 years old are only allowed with adult supervision

Property is also known as

All Inclusive Hard Rock Hotel Riviera Maya
Hard Rock Hotel All Inclusive Riviera Maya
Hard Rock Hotel Maya
Hard Rock Hotel Maya Riviera
Hard Rock Hotel Riviera
Hard Rock Hotel Riviera Maya
Hard Rock Hotel Riviera Maya All Inclusive
Hard Rock Hotel Riviera Maya All Inclusive Puerto Aventuras
Hard Rock Riviera Maya
Hard Rock Riviera Maya Puerto Aventuras
Hard Rock Hotel Riviera Maya Puerto Aventuras
Hard Rock Hotel Riviera Maya All Inclusive Solidaridad
Hard Rock Hotel Riviera Maya Solidaridad
Hard Rock Riviera Maya Inclus
Hard Rock Hotel Riviera Maya
Hard Rock Hotel Riviera Maya All Inclusive
Hard Rock Hotel Riviera Maya - All Inclusive Puerto Aventuras

Frequently asked questions

Does Hard Rock Hotel Riviera Maya - All Inclusive have a pool?

Yes, this property has 2 outdoor pools and a children's pool.

How much does it cost to stay at Hard Rock Hotel Riviera Maya - All Inclusive?

As of 25 Sept, 2025, prices found for a 1-night stay for 2 adults at Hard Rock Hotel Riviera Maya - All Inclusive on 28 Sept, 2025 start from S$536.41, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hard Rock Hotel Riviera Maya - All Inclusive pet-friendly?

Yes, Hard Rock Hotel Riviera Maya - All Inclusive allows cats and dogs (limit 2 total) with a maximum weight of up to 18 kg per pet. There's a fee of USD 150 per pet, per stay. Some restrictions may apply, so please contact the property for more details.

How much is parking at Hard Rock Hotel Riviera Maya - All Inclusive?

Self-parking and valet parking are free at this property.

What time is check-in at Hard Rock Hotel Riviera Maya - All Inclusive?

Check-in start time: 3:00 PM; check-in end time: 5:30 AM.

What time is check-out at Hard Rock Hotel Riviera Maya - All Inclusive?

Checkout is at noon.

Does Hard Rock Hotel Riviera Maya - All Inclusive provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of USD 68 per person applies.

Are there all-inclusive benefits at Hard Rock Hotel Riviera Maya - All Inclusive?

Yes, the property is all-inclusive. All food and drinks are included, and activities include snorkelling, kayaking, tennis and more.

Where is Hard Rock Hotel Riviera Maya - All Inclusive located?

Located in Puerto Aventuras, this beachfront property is next to a golf course, 2.1 mi (3.3 km) from Puerto Aventuras Marina, and within 6 mi (10 km) of Chac Mol Cenote and Ecopark Kantun Chi. Xpu-ha Beach and Xplor Theme Park are also within 9 mi (15 km).

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Reviews

Hard Rock Hotel Riviera Maya - All Inclusive Reviews

7.8

Good

8.4

Cleanliness

9.0

Location

8.2

Staff & service

8.2

Eco-friendliness

8.0

Property conditions & facilities
Rating 10 - Excellent. 467 out of 1013 reviews
Rating 8 - Good. 229 out of 1013 reviews
Rating 6 - Okay. 128 out of 1013 reviews
Rating 4 - Poor. 98 out of 1013 reviews
Rating 2 - Terrible. 91 out of 1013 reviews

Reviews

10/10 Excellent

AMANDA LUCIA

Liked: Cleanliness, staff & service, property conditions & facilities
Estancia maravillosa
Stayed 2 nights in Sep 2025

10/10 Excellent

Masumi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Most enjoyable stay. Ivan was absolutely OUTSTANDING! He truly helped make our vacation unforgettable!
Stayed 2 nights in Aug 2025

10/10 Excellent

Jose Alexandro Fraustro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente Hotel
Stayed 6 nights in Aug 2025

10/10 Excellent

Alfonso

Liked: Amenities
Excelente lugar para vacacionar con la familia
Stayed 3 nights in Jul 2025

10/10 Excellent

eduardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo bien , bonitas vacaciones
Stayed 5 nights in Aug 2025

10/10 Excellent

Dennis.

Liked: Cleanliness, amenities, property conditions & facilities
The property and stay was a great experience.
Stayed 5 nights in Jul 2025

10/10 Excellent

Miguel

Liked: Cleanliness, amenities, property conditions & facilities
Loved the location , food and entertainment
Stayed 4 nights in Jul 2025

8/10 Good

jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They had good night show and pool entertainment for the entire family.
Stayed 5 nights in Aug 2025

10/10 Excellent

Yolanda

Liked: Amenities
Clean room and the secustomer service
Stayed 4 nights in Aug 2025

10/10 Excellent

Anton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic place!
Stayed 7 nights in Jun 2025

10/10 Excellent

Ignacio

Liked: Cleanliness, staff & service, property conditions & facilities
Bello lugar
Stayed 2 nights in Jul 2025

8/10 Good

Mario

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El staff muy amable, solo mejoraria las ofertas ya que los creditos que se dan no se pueden gastar en todas las actividades.
Stayed 1 night in Sep 2025

10/10 Excellent

Glendy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente atención. Ambiente muy agradable. Familiar Servicios de calidad
Stayed 5 nights in Aug 2025

10/10 Excellent

Michael

Liked: Amenities
I enjoyed my stay at the Hard Rock Hotel Riviera Maya. I will definitely recommend this hotel to my friends and family.
Stayed 5 nights in Jul 2025

8/10 Good

Rigo Ariel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Transportation is definitely the biggest one, great service, friendly staff.
Stayed 5 nights in Aug 2025

10/10 Excellent

Sandra Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El entretenimiento es constante y de excelente calidad, la música es un plus, además todos los restaurantes tienen comida excelente.
Stayed 7 nights in Jul 2025

10/10 Excellent

Susana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente atención y ambiente desde que ingresas. Personal, muy atento, amable y amigables. Sin duda alguna regresaría.
Stayed 3 nights in Aug 2025

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 5 nights in Aug 2025

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5 star
Stayed 5 nights in Aug 2025

4/10 Poor

Gurpreet Singh

Disliked: Cleanliness, amenities, property conditions & facilities
Room wasn’t cleaned even the switched room had blood stains on the sheet. Service was very average and food was okay
Stayed 3 nights in Sep 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 3 nights in Aug 2025

8/10 Good

Anu

Liked: Cleanliness, amenities, property conditions & facilities
Lots of fun stuff to do, excellent pools and some restaurants are top class
Stayed 3 nights in Jun 2025

10/10 Excellent

SERGIO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo bien
Stayed 5 nights in Aug 2025

10/10 Excellent

Gloria Del Carmen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bien, el personal es amable
Stayed 3 nights in Jun 2025

10/10 Excellent

ROBERTO COSTA DE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful installations, settings and service! Ideal for family reunions with all children - comfort, good food and activities for everyone, at times in group or at times alone.
Stayed 7 nights in Jul 2025

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