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Reviews of The Emerald Playa

2.5 out of 5
The Emerald Playa
Langka Road, Bgy. San Jose, Puerto Princesa

Reviews

8.8

Excellent

Rating 10 - Excellent. 18 out of 33 reviews" "
Rating 8 - Good. 10 out of 33 reviews" "
Rating 6 - Okay. 4 out of 33 reviews" "
Rating 4 - Poor. 1 out of 33 reviews" "
Rating 2 - Terrible. 0 out of 33 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Meilanie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The place is very nature friendly. If you want to wake up with a view of a sunshine, In recommend The Emerald Playa. It was nice staying here with my family ☺️
Stayed 1 night in Mar 2020
Response from Emerald Playa Family on 6 Mar,2020
Magandang buhay Meilanie, Thank you for your feedback. We appreciate it. We are looking forward to your next visit with us!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property with amenities with friendly staff. Wi-Fi if needed is good in selected areas.
Stayed 3 nights in Jan 2020
Response from Emerald Playa Family on 6 Mar,2020
Thank you for your feedback. We appreciate it. We are looking forward to your next visit.

8/10 Good

may anne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great!!!
Stayed 3 nights in Jan 2020
Response from Emerald Playa Family on 9 Jan,2020
Thank you for your feedback! We're looking forward to your next visit on us! Have a nice day!

4/10 Poor

Verified traveller

Stayed 2 nights in Jan 2020

8/10 Good

Annalyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was good
Overall it was good. But I suggest for them to provide toothbrush dor the stay. And other toiletries like shampoo, tissue, should be automatically replenish for guests who are staying for more than one night.
Stayed 2 nights in Dec 2019
Response from The Emerald Playa Family on 8 Jan,2020
Thank you for your feedback! We will address your suggestion for our improvement. We are looking forward to your next visit with us.

10/10 Excellent

Brent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay, recommend
Wonderful location right on the beach. Great food in the restaurant, breakfast lunch and dinner Staff are so helpful. They even got medicine for me. Rooms is simple and cute.
Stayed 2 nights in Dec 2019
Response from The Emerald Playa Family on 1 Jan,2020
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very homey stay
Had our family stay just 3 days ago, and I’d like to commend their very welcoming and so friendly staff, it was a 13 hectares property ( accdng to them) with 23 staff yet we never felt they’re understaffed. It may be a bit far from town proper but still accessible. Really recommendAble😊💯
Stayed 3 nights in Dec 2019
Response from The Emerald Playa Beach Resort Family on 13 Dec,2019
Greetings! Thank you for choosing The Emerald Playa Beach & Resort for your pleasant. We are glad that you are satisfied well. Come and enjoy again your next vacation with us!

10/10 Excellent

noemi ignacio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019
Response from The Emerald Playa Beach Resort on 13 Dec,2019
Greetings! Thank you for choosing The Emerald Playa Beach & Resort for your pleasant stay. We are glad that you are satisfied . Come and enjoy again your next vacation with us!

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a nice resort for a reasonable price. Staff was extremely nice. Cottage was modest but clean. I missed some cabinet, or a big rack, to put my clothes on (or in). Pool was realy great, and whole resort has a good vibe. Beach was disapointing. It wasn't like on the pictures, maybe because of the time of the year (october). We didnt even swim in the sea there, it was not suitable. Restaurant was ok, nothing to brag about, but nothing to complain.
Stayed 2 nights in Oct 2019
Response from Aljor on 28 Oct,2019
Thank you for choosing The Emerald Playa Beach Resort. We value your feedback. We will look into your concern for us to be able to serve you and our guests better. We hope that you had a memorable stay with us. Looking forward to welcoming you back on your future visit.

10/10 Excellent

CHIUNG HUEI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019
Response from Belle on 16 Jul,2019
Thank you for choosing The Emerald Playa Beach Resort. We hope that you have enjoyed your stay with us. Looking forward to welcome you again.

6/10 Okay

Anonymous, US

Travelled with group
Disliked: Amenities, property conditions & facilities
Likes: Huge property, overlooking the beach, ambiance Dislikes: Swimming pool is too far from the cottages, transportation is difficult, you need to rent a van going to town and its costly.
Stayed 3 nights in May 2019
Response from Belle on 6 Jun,2019
Thank you for staying with us. Your feedback is extremely valuable to us, as we strive to improve each day. We greatly appreciate your comments about the swimming pool location and transportation difficulties that you have experienced during your stay. We are now working on several partnerships with agents that offers transportation services at reasonable rates. Our main priority is to be able to offer a unique experience and comfortable atmosphere. I hope we can convince you to change your mind about another visit to our property.

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and good ambiance
Stayed 3 nights in May 2019
Response from Belle on 16 May,2019
Your feedback is valuable to us. Thank you for staying with us and we are looking forward to welcoming you back in The Emerald Playa Beach Resort.

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities
The road near the hotel is very poor. The hotel pool is only open until 7pm and the meals were adequate but that's all.
Stayed 5 nights in Apr 2019
Response from The Emerald Playa Beach Resort on 2 May,2019
Thank you for your feedback. We value your comments and we will definitely look into those mentioned areas for improvement. We hope that you will stay with us again. Thank you for choosing The Emerald Playa Beach Resort.

6/10 Okay

Verified traveller

Liked: Property conditions & facilities
Disliked: Staff & service
Schöne Unterkunft mit optimierbaren Service
Leider war der Service nicht so gut. Die Hälfte der Speisekarte war immer nicht vorhanden. Beispielsweise Happy Hour. Ein Cocktail ist drin, aber leider gibt es den nicht mehr und alle anderen sind zum vollen Preis. Das hatte sich auch leider nicht an den anderen Tagen geändert. Gleiches beim Frühstück oder ein frischer Fruchtshake. Sachen, die man leicht ändern könnte...
Stayed 4 nights in Feb 2019
Response from Belle on 12 Apr,2019
Danke für Ihre Rückmeldung. Es ist für uns wertvoll. Wir entschuldigen uns, dass Sie während Ihres Aufenthalts eine schlechte Erfahrung gemacht haben. Dürfen wir uns mit den von Ihnen erwähnten Bedenken hinsichtlich der Lebensmittel und Getränke beschäftigen. Wir werden Maßnahmen ergreifen, um unser Menü sowie unser Inventar zu überprüfen, um einen besseren Service zu gewährleisten. Wir freuen uns nochmals über Ihre Kommentare und hoffen, dass Sie uns bei Ihrem zukünftigen Aufenthalt im Puerto Princesa noch berücksichtigen.

10/10 Excellent

Nantar, Saipan

Liked: Cleanliness, staff & service
Staff took excellent care of me. Beautiful grounds and pool. Lovely view of ocean. I would definitely stay here again.
Stayed 3 nights in Mar 2019
Response from Belle on 26 Mar,2019
We would like to thank you for your feedback. It was our pleasure to serve you.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Over all enjoyed my stay with nice bungalow facing common area. Pool was great
Stayed 4 nights in Feb 2019
Response from Belle on 26 Mar,2019
Thank you for your feedback. We appreciate hearing from you. It was our pleasure to serve you.

10/10 Excellent

Virginia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tranquil and beautiful resort
This resort is perfect for me and my husband. We booked 2 nights before going to El Nido. The beach is very shallow for swimming but it was just right for us. During our stay, one of the events was kite surfing. We enjoyed watching surfers doing their stunts. We stayed in one of their cabanas. It was really nice. The place is always cool and breezy because of the presence of all kinds of trees. There is a few selection of food from the menu but always cooked deliciously. Overall, the place ia quiet and beautiful. The resort is a little bit far from the airport but we took a trike ride. There is a portion of the road wherein the ride was rough. This resort is next to another resort and both share same beach. We love this resort and will definitely recommend to friends and family.
Stayed 2 nights in Dec 2018

10/10 Excellent

Marci, Minnesota, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This place is amazing. This hotel is really a grouping of small cottages. As I ate breakfast I was looking at the beach, it was heaven. The staff is superb. We did a couple of 1/2 day tours and the other tourists would get out of the van to take pictures and remarked “oh I wish we would have stayed here!”
Stayed 1 night in Nov 2018
Response from J on 14 Nov,2018
Thank you so much for your generous review, Marci. We're glad you enjoyed your stay. You will always be welcome at The Emerald Playa!

10/10 Excellent

Glaudia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful place with amazing views
Beautiful place to relax and enjoy the sunshine. Good food, not expensive, relaxing and amazing views. Cabin is spacious and clean. Good shower with hot water. WiFi in main reception area is very good. Staff is super friendly.
Stayed 1 night in May 2018

10/10 Excellent

Glaudia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful place, we loved our stay!
This is such a lovely place! We came here to relax, enjoy the sun and beach this exceeded our expectations. The cabins are spacious and clean. Hot showers. WiFi is surprisingly good in the main reception area ( it is a spacious area where you can sit), it is not very good in the room itself but we were not expecting that anyway. Food is lovely and not expensive at all. You can book the usual tours if you want: Honda bay, underground river, firefly watch etc. We did not do the tours as we just wanted to enjoy our time at Emerald beach. They bring food to your cabin if you as, and all cabins have a little outdoor space where you can eat. Breakfast was included and cooked to order. If you are someone who likes a lot of people, shopping and partying then this place is probably not for you. It is a bit off the beaten track (but easily accessible via car or tricycle) It is absolutely beautiful, every day I was surprised how beautiful it is there 🙂
Stayed 3 nights in May 2018

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not to miss on Puerto Princesa beach !

10/10 Excellent

Ofelia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent place to stay whether business or family, free airport or nis terminal shuttle pickup and dropoff, mahmificent sunrise, quiet evening. I so love this place
Stayed 5 nights in Mar 2018

10/10 Excellent

stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Ash, Manila

Liked: Cleanliness, staff & service
Village Like
Value for money for travelers with a low budget...

6/10 Okay

Verified traveller

Disliked: Room comfort
Ok, cheap but ok.
Cheap but clean dont get much but you get what you pay for. Good base for tours if you just need bed and air con to sleep and shower. Staff are very helpful just ask them ....

8/10 Good

Aleksei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Отличное место для уединенного отдыха
Отель находится на территории экопарка, вокруг мангровые заросли и огромная территория. Пляж есть, но абсолютно точно не для купания. Персонал вежливый и заботливый. Есть отличный чистый бассейн на территории. Было совсем мало посетителей, так что все 3 дня купания в бассейне мы купались совершенно одни. Континентальный завтрак очень плох, лучше филиппинский. Находится в 3 километрах от главной дороги города. Номера спартанские, кровати тумбочка, кондиционер. Очень аутентичная атмосфера. Мне понравилось
Stayed 4 nights in Feb 2020
Response from Emerald Family on 21 Feb,2020
Thank you for your comment. We appreciate it.

6/10 Okay

claus

Liked: Staff & service
Stayed 6 nights in Jan 2020

10/10 Excellent

Kelly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2019
Response from Emerald Family on 14 Dec,2019
Greetings from Emerald Playa Family! Thank you for staying with us. We are glad that you had a pleasant stay in our place. We are looking forward for your next visit. Have a nice day ahead!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2019
Response from Bryan on 11 Sept,2019
Thank you for staying with us. We hope you had a memorable stay. Should you visit Puerto Princesa again please do not hesitate to book with us.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2019
Response from Belle on 26 Mar,2019
Thank you for your feedback. We are looking forward to serve you again.

10/10 Excellent

Daniela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ruhiges, schönes Hotel
Das Hotel liegt direkt am Kitestrand, etwas ausserhalb von Puerto Princesa. Sie Bungalows liwgwn verstreut auf dem grossen Gelände und der Pool wirkt sauber und gepflegt. Einzig die Sonnenliegen fehlen.
Stayed 2 nights in Jan 2019
Response from Belle on 28 Mar,2019
Danke für Ihre Rückmeldung. Es war mir eine Freude, Ihnen zu dienen. Wir freuen uns, Sie im Emerald Playa Palawan Beach Resort wiederzusehen.

10/10 Excellent

Stacy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
there is a private beach which was super nice the employees are very helpful ! we will choose this hotel again next time : ))
Stayed 2 nights in Jun 2018

8/10 Good

Per

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort