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The St. Regis Punta Mita Resort

5.0 star property
Luxury resort on the beach, with 3 outdoor pools

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Photo gallery for The St. Regis Punta Mita Resort

View from room
Creator video
Private beach, scuba diving, kayaking, fishing
Property amenity
View from room

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Pet-friendly
  • On private beach
  • Bar
  • Hot tub
  • Laundry
The current price is S$941
includes taxes & fees
1 Jul - 2 Jul

Room options

Available filters for rooms
Showing 17 of 17 rooms

View all photos for Room, 1 King Bed, Beachfront

1 bedroom, premium bedding, minibar, in-room safe

Room, 1 King Bed, Beachfront

Highlights

Deck/patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Flat-screen TV
  • 56 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Villa, 1 Bedroom, Beachfront

Property amenity

Villa, 1 Bedroom, Beachfront

Highlights

Deck/patio
Individually furnished
Individually decorated
Private plunge pool
Private outdoor hot tub
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 167 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Villa, 1 King Bed

Property amenity

Villa, 1 King Bed

Highlights

Deck/patio
Individually furnished
Individually decorated
Private plunge pool
Private outdoor hot tub
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 231 sq m
  • Ocean view
  • Sleeps 6
  • 1 King Bed

View all photos for Room, 1 King Bed, Garden View

1 bedroom, premium bedding, minibar, in-room safe

Room, 1 King Bed, Garden View

Highlights

Deck/patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Flat-screen TV
  • 56 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Smoking, Garden View

1 bedroom, premium bedding, minibar, in-room safe

Room, 2 Queen Beds, Smoking, Garden View

Highlights

Deck/patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Flat-screen TV
  • 60 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Ocean View

1 bedroom, premium bedding, minibar, in-room safe

Room, 1 King Bed, Ocean View

Highlights

Deck/patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Flat-screen TV
  • 56 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Ocean View

1 bedroom, premium bedding, minibar, in-room safe

Room, 2 Queen Beds, Ocean View

Highlights

Deck/patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Flat-screen TV
  • 60 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed, Garden View

1 bedroom, premium bedding, minibar, in-room safe

Junior Suite, 1 King Bed, Garden View

Highlights

Deck/patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Flat-screen TV
  • 74 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Ocean View

1 bedroom, premium bedding, minibar, in-room safe

Junior Suite, 1 King Bed, Ocean View

Highlights

Deck/patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Flat-screen TV
  • 74 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Beachfront

View from room

Room, 1 King Bed, Beachfront

Highlights

Deck/patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Flat-screen TV
  • 56 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Beachfront

1 bedroom, premium bedding, minibar, in-room safe

Room, 2 Queen Beds, Beachfront

Highlights

Deck/patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Flat-screen TV
  • 60 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Non Smoking, Garden View

1 bedroom, premium bedding, minibar, in-room safe

Suite, 1 Bedroom, Non Smoking, Garden View

Highlights

Deck/patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Flat-screen TV
  • 106 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking, Ocean View

1 bedroom, premium bedding, minibar, in-room safe

Suite, 1 Bedroom, Non Smoking, Ocean View

Highlights

Deck/patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Flat-screen TV
  • 106 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Ocean View

1 bedroom, premium bedding, minibar, in-room safe

Suite, 1 Bedroom, Ocean View

Highlights

Deck/patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Flat-screen TV
  • 106 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking, Beachfront

1 bedroom, premium bedding, minibar, in-room safe

Suite, 1 Bedroom, Non Smoking, Beachfront

Highlights

Deck/patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Flat-screen TV
  • 106 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking, Beachfront

View from room

Suite, 1 Bedroom, Non Smoking, Beachfront

Highlights

Deck/patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Flat-screen TV
  • 106 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Villa, 1 Double Bed, Non Smoking, Beachfront

1 bedroom, premium bedding, minibar, in-room safe

Presidential Villa, 1 Double Bed, Non Smoking, Beachfront

Highlights

Deck/patio
Separate dining area
Individually furnished
Individually decorated
Private pool
Private outdoor hot tub
Air conditioning
Connecting rooms available
  • 288 sq m
  • Ocean view
  • Sleeps 8
  • 1 Double Bed
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About the area

Map
Lote H4, Carretera Federal 200, Km 19.5, Punta de Mita, NAY, 63734

What's nearby

  • Punta Mita Golf Club - 9 min walk - 0.8 km
  • El Anclote Beach - 4 min drive - 2.0 km
  • Punta Mita Golf Course - 4 min drive - 2.0 km
  • Punta de Mita Beach - 4 min drive - 2.3 km
  • Punta Mita Adventures - 5 min drive - 2.7 km

Getting around

  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.) - 51 min drive

Restaurants

  • ‪Dos Catrinas - ‬5 min drive
  • ‪Mina - ‬5 min drive
  • ‪Bahia Grill - ‬5 min drive
  • ‪Sufi - ‬6 min walk
  • ‪La Rústica Mita - ‬4 min drive

About this property

The St. Regis Punta Mita Resort

Luxury eco-certified resort near Bay of Banderas
Take advantage of an adjacent golf course, a poolside bar and a garden at The St. Regis Punta Mita Resort. With a private beach, beachfront dining and scuba diving, this resort is the perfect place to soak up some sun. Indulge in a body scrub, a Thai massage and a manicure/pedicure at The St. Regis Spa, the on-site spa. At the 5 on-site restaurants, enjoy breakfast, lunch, dinner and Mexican cuisine. The gym offers yoga classes and Pilates classes; other things to do include ecotours, kayaking and fishing. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.
You'll also find perks such as:
  • 3 outdoor pools and a children's pool
  • Free self-parking and valet parking
  • Buffet breakfast (surcharge), bike hire and an outdoor tennis court
  • An electric car charging station, express check-out and express check-in
  • Guest reviews give top marks for the helpful staff
Room features
All 120 individually furnished rooms offer comforts, such as 24-hour room service and premium bedding, in addition to perks, such as heated floors and laptop-friendly workspaces.
Extra conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Bathrooms with separate baths/showers and free toiletries
  • Flat-screen TVs with premium channels and DVD players
  • Decks/patios, wardrobes/cupboards and heated floors

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
The St. Regis Punta Mita Resort is listed in the 2021 Travel + Leisure 500.

Languages

English, Spanish

Similar properties

Aerial view

Four Seasons Resort Punta Mita

  • On private beach
  • Pool
  • Hot tub
  • Spa
9.2 out of 10, Wonderful, 346 reviews
The price is S$1,387
includes taxes & fees
7 Jul - 8 Jul
Four Seasons Resort Punta Mita

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee: USD 45 to 50 per person
  • 5 restaurants
  • A bar/lounge
  • A poolside bar
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Altamira Cantina Gourmet
  • Las Marietas
  • Mita Mary Boat Bar & Bist
  • Sea Breeze Restaurant
  • Signature Restaurant Caro

Things to do

  • 3 outdoor pools
  • 36-hole adjacent golf course
  • Bicycle rentals
  • Children's pool
  • Ecotours
  • Fishing
  • Free children's club
  • Full-service spa
  • Golf driving range
  • Golf lessons
  • Gym
  • Hot tub
  • Kayaking
  • Outdoor tennis court
  • Pilates classes
  • Sauna
  • Scuba diving
  • Steam room
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Dining table
  • DVD player
  • Free children's club
  • Free cot
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 2,519 square feet of conference space
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • On a private beach
  • Picnic area

Full-service spa

  • 9 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot/mineral springs
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Accessible shuttle
  • Area rugs in room
  • Braille/raised signage
  • Front entrance ramp
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Magnifying mirror
  • Tile flooring in room
  • Transfer shower
  • Upper floors accessible by stairs only
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (100 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways (89 centimetre wide)
  • Wheelchairs on site

More

  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Mosquito nets
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with premium satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Dining table
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heated floor
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11:30 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 50 per pet, per night
Service animals are welcome, and are exempt from fees
1 total (up to 8 kg per pet)
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 90.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 45 to 50 per person
  • Pet fee: USD 50 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 90.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

This property does not have any lifts
Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Punta Mita St. Regis
Punta Mita St. Regis Resort
St. Regis Punta Mita
St. Regis Punta Mita Resort
St. Regis Punta Mita Resort Punta de Mita
St. Regis Punta Mita Punta de Mita
St Regis Punta De Mita
St Regis Punta Mita Hotel
The St. Regis Punta Mita Hotel Punta De Mita
The St Regis Punta Mita
The St. Regis Punta Mita Resort Resort
The St. Regis Punta Mita Resort Punta de Mita
The St. Regis Punta Mita Resort Resort Punta de Mita

Frequently asked questions

Does The St. Regis Punta Mita Resort have a pool?

Yes, this property has 3 outdoor pools and a children's pool.

How much does it cost to stay at The St. Regis Punta Mita Resort?

As of 19 Jun, 2025, prices found for a 1-night stay for 2 adults at The St. Regis Punta Mita Resort on 1 Jul, 2025 start from S$941.49, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The St. Regis Punta Mita Resort pet-friendly?

Yes, The St. Regis Punta Mita Resort allows pets (limit 1 total) with a maximum weight of up to 8 kg per pet. There's a fee of USD 50 per pet, per night. Service animals are exempt from fees.

How much is parking at The St. Regis Punta Mita Resort?

Self-parking and valet parking are free at this property.

What time is check-in at The St. Regis Punta Mita Resort?

Check-in start time: 3 PM; check-in end time: 11:30 PM. Late check-in is available during limited hours.

What time is check-out at The St. Regis Punta Mita Resort?

Checkout is at noon.

Where is The St. Regis Punta Mita Resort located?

Located in Punta de Mita, this beachfront resort is next to a golf course and within a 10-minute walk of Punta Mita Golf Club and Pacifico Golf Course. Punta Mita Golf Course and Punta Mita Adventures are also within 1 mile (2 km).

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The St. Regis Punta Mita Resort Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 254 out of 335 reviews
Rating 8 - Good. 48 out of 335 reviews
Rating 6 - Okay. 24 out of 335 reviews
Rating 4 - Poor. 6 out of 335 reviews
Rating 2 - Terrible. 3 out of 335 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing! Truly awesome. No detail is missed. Staff is wonderful! Such a special spot
Stayed 3 nights in Mar 2025

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, property conditions & facilities
the staff are amazing, the food is fabulous and there are so many lovely venues around the hotel property
Stayed 2 nights in Nov 2024

10/10 Excellent

Mona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort, warm heated pools, wonderful butlers, delicious food, does not feel crowded despite a busy spring break week.
Stayed 5 nights in Apr 2024

10/10 Excellent

Nidia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service!
Stayed 3 nights in Jun 2024

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was incredible. It was a beautiful place and loved our stay.
Stayed 5 nights in Apr 2023

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
LOVE LOVE LOVE this hotel. The service was phenomenal and the food was delicious! We will definitely be returning!
Stayed 3 nights in Nov 2023

8/10 Good

Mehrad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 6 nights in Jul 2024

6/10 Okay

Ali

Liked: Cleanliness, staff & service
Staff is professional, limd and friendly. The rooms were OK, though not the most spacious. One big disappointment was that the fitness center was closed; instead they offered a make shift alternative in a conference room which was an extremely cramped space the size of a home gym with very limited options. Also, based on recommendations, we had very high expectations of the food at the restaurants. Marieta, the casual restaurant was OK, as it offered delicious tacos and quesedillas, but the higher end Mita was disappointing. The food quality was OK, nothing extraordinary but the portions were outrageously small.
Stayed 4 nights in Nov 2024

10/10 Excellent

Charles

Great service, good food. Beach ok renovations still ongoing.
Stayed 4 nights in Sep 2023

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Paradise

What a magnificent location for a property! Part of the beach where they clear the rocks is amazing. The place felt totally empty. Very spacious. Excellent service. Food was overly expensive but very tasty. My favorite part was that the pools were warm so I actually wanted to stay in. Overall excellent stay.
Stayed 2 nights in May 2024

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

5-Star Experience!

I was here for 7 days. Amazing resort. Staff are extra-friendly, kind and helpful. Everything was 5-star at this place - from drinks, to food, to beach - everything. The only thing - buyer-beware the beaches in this part of the country are VERY rocky and the photos do not reflect that so if you're wanting to swim around and white sandy beaches - avoid Punta Mita.
Stayed 7 nights in Apr 2024

10/10 Excellent

Frederic

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the St Regis at Punta Mita. Walking distance from the Punta Mita Golf Club. The staff is amazing and the butler service is outstanding! We will be back!

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is designed by an A architect. It's spacious; room design is thoughtful; staff is so, so helpful; staff responded to items that needed fixing (patio fan, safe cabinet door) in a timely manner. I'd recommend it to anyone. I love that there is a family area, although we didn't use it. Food was very good.
Stayed 2 nights in Apr 2024

10/10 Excellent

Aleyssa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place. Recommend. Saw one roach in our bathroom but I understand that sometimes that’s unavoidable. St. Regis made our stay smooth. Took care of us and our fur baby. Beautiful beach day in beach front cabana, in room massage and romantic dinner that ended with a personal bonfire with smore ingredients.
Stayed 2 nights in Mar 2024

10/10 Excellent

arlene

Liked: Cleanliness, staff & service, property conditions & facilities
Excellence! We will be back a 3rd time :)
Stayed 3 nights in Oct 2023

10/10 Excellent

Taylor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the best hotel that I have ever stayed at. My boyfriend and I came here for to celebrate my birthday. The staff made me feel more special than I have ever felt in my life. The property was beyond beautiful. Five stars is not enough for this property. I will be back here very soon. I 20/10 recommend everyone to stay here.
Stayed 3 nights in Oct 2023

6/10 Okay

luis

Liked: Cleanliness, staff & service
Very dissapointed that the Spa was closed due to refurbishment. Expedia never mentioned this. The hotel offered us a 10 percent discount for masssages in room or on a makeshift place near the beach (looked awful) It is ridiculous to think a mere 10 percent discount will make up for the entire spa experience....The Spa is a major part of the resort for us, so this was a real let down.
Stayed 3 nights in Jun 2023

4/10 Poor

Elizabeth

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

Do Not Reccomend

We’ve been to this resort many times. Our most recent visit will be the last. After assuring me that the incorrect items on my bill would be removed, they were not. On top of that, we had bills from other rooms added to our folio. Had I not looked through the stack of receipts, I would have been billed. This is an unacceptable mistake. Our room was not set up correctly, despite numerous emails prior to our arrival. The girls in the kids club were significantly less friendly, forcing papers in our face and telling us we better come back and pick the kids up. Very rude. Our food orders were incorrect several times. The craft cocktails were poorly prepared. We also happened to be there during a wedding. We love weddings, but it seems like something that should be mentioned at check in? Considering much of the facility that we are restricted to using (kids pool and beach) aren’t available. Why not tell us that our experience will be impacted? I had some clothing items sent to get steamed — they never came back! Had to ask multiple times. With regards to room quality, the internet was functioning less than half of our stay. TV remote broken, scale in the bathroom broken. These details matter. It’s a shame for such a beautiful property, the deterioration we experienced is one we must share with others, we’d hate for anyone to go through what we went through.
Stayed 4 nights in Feb 2025

6/10 Okay

Jordan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Other than the 5am awake up on our first day (alarm left over from previous guest) and the Marriott Marquis tasting food... the staff, compounds and the Four Seasons food was great.
Stayed 3 nights in Mar 2025

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
El hotel muy bonito, la comida y el servicio dejan mucho que desear
Stayed 3 nights in Jan 2025

10/10 Excellent

Liliana

Stayed 6 nights in Nov 2024

10/10 Excellent

José

Stayed 3 nights in Oct 2024

10/10 Excellent

Rafael

Liked: Staff & service, property conditions & facilities, room comfort

Excelente

Stayed 4 nights in Jul 2024

2/10 Terrible

Ella

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Luis Marcelo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfecto

Un hotel Excelente el mejor servicio Álvaro el mayordomo excelente todo el personal y la habitación impecable de limpia
Stayed 4 nights in Sep 2024