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Area was great for a WSU visit. 3rd floor room was nice with a view. Staff was pleasant and friendly. Overall clean and comfortable. Walls are kinda thin, though. We could hear a conversation next door and hall noise for much of the night. Bring ear plugs!
Two horrible things. One is that there was something broken in with the water and my family had to take two freezing cold showers. The hotel finally sent somebody to fix it, but offered no compensation back for such a miserable stay. Also, the walls are very thin, and we heard the kids screaming in the room next to us quite loudly.
mark
Stayed 3 nights in Apr 2024
Response from Ron on 15 Apr,2024
I am very sorry that your stay was not up to the standard we strive to uphold. I would be happy to talk with you about a partial refund. Please contact me. Ron
You could hear the people in the lobby. Their conversations echoed down the hall and to our room. Pipes were knocking through the walls. The room was outdated and dark.
Ruth
Stayed 1 night in Apr 2024
4/10 Poor
darryl
8 Apr,2024
Disliked: Property conditions & facilities
Is no hot water in the morning.
darryl
Stayed 2 nights in Apr 2024
Response from Ron on 9 Apr,2024
Thank you for your feedback. We are addressing the issue with hot water on that side of the hotel and have ordered the repair parts.
Good location from WSU, close to other stores we needed. The staff are friendly and helpful. Breakfast choices could of been better, but we had a overall good time there.
Nice & quiet since it is next to the cemetery, however plan on buying breakfast somewhere else. Their “continental breakfast” is a frozen sandwich in the freezer & bagels with peanut butter.
Jamie
Stayed 2 nights in Mar 2024
Response from Ron on 25 Mar,2024
Hi Jamie,I am sorry we did not live up to your expectations. Our breakfast does include other items, breakfast cereals, fresh fruit, yogurts, and our very popular waffles. Perhaps try one of these other items on your next visit.
Great place for a quick trip with the family. Only downside was the breakfast. All they had was waffles for a choice as their shipment didn’t come in but not their fault! Did smell like smoke a bit in the halls/front area but room was good.
Great property! I stay here every couple weeks for work and visiting my son at scool. Very convenient
Allen
Stayed 1 night in Mar 2024
8/10 Good
mehrdad
Travelled with family
6 Mar,2024
Liked: Staff & service
Disliked: Amenities
It was clean and updated enough. Complementary breakfast was very limited items. Swimming pool and hot tub were under repair. Staff were very courteous.
The rooms are a good size. It was fairly new and well kept
Wayne
Stayed 4 nights in Feb 2024
4/10 Poor
Cathy
Travelled with family
5 Mar,2024
Liked: Cleanliness, staff & service
Disliked: Amenities
Clean & looked newly updated. Had an excellent car charger available. But we cut our trip short because the beds were so hard, the toilet wasn’t fully attached to the ground, and the shower floor creaked anytime you slightly shifted your weight.
Cathy
Stayed 2 nights in Mar 2024
Response from Ron on 5 Mar,2024
Hi Cathy,I am sorry for your poor experience. We have new mattresses on order as we speak. I have requested a refund for your second night.
I really liked this hotel. My only complaint would be that they don't have recycling containers. Otherwise, very clean hotel and very helpful and courteous staff. Beds are comfortable and the bathroom is spacious.
Ginger
Stayed 3 nights in Feb 2024
6/10 Okay
brittany
Travelled with family
21 Feb,2024
Liked: Staff & service
Did n't like that dogs were allowed, sometimes this is fine but the staff isn't able to do anything if owners dogs are loud (barking all day in the room next to you or in the lobby) or barking at you as you go to and from breakfast