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Reviews of Courtyard by Marriott Pullman

3 out of 5
Courtyard by Marriott Pullman
1295 Northeast North Fairway Road, Pullman, WA

Reviews

9.2

Wonderful

Rating 10 - Excellent. 442 out of 632 reviews" "
Rating 8 - Good. 126 out of 632 reviews" "
Rating 6 - Okay. 35 out of 632 reviews" "
Rating 4 - Poor. 12 out of 632 reviews" "
Rating 2 - Terrible. 17 out of 632 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Charise

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is amazing and very accommodating, and we'll definitely stay here again!
Stayed 1 night in Apr 2024
Response from Colin on 22 Apr,2024
Charise, Thank you for the comments. we'd love to see you again soon!

10/10 Excellent

Guy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, and excellent location
Stayed 1 night in Apr 2024

10/10 Excellent

michele

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay.
Stayed 2 nights in Apr 2024
Response from Hugo on 16 Apr,2024
Thank you for the great rating! Glad you enjoyed your stay!

10/10 Excellent

Curt

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel, clean and quiet.
Stayed 3 nights in Apr 2024
Response from Colin on 16 Apr,2024
Curt, Thank you for the review. We appreciate you! We hope to see you again soon!

10/10 Excellent

Kristy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice, our stay was brief but I would come back
Stayed 1 night in Apr 2024
Response from Colin on 14 Apr,2024
Kristy, thank you for the review. We’re thrilled your stay was great. We’d love to have you back.

10/10 Excellent

Teresa

Liked: Cleanliness, property conditions & facilities
Clean comfortable and close to campus
Stayed 1 night in Apr 2024
Response from Colin on 14 Apr,2024
Teresa, Thank you for the kind words. We hope to see you again soon.

10/10 Excellent

Shelby

Travelled with family
Liked: Amenities
Best in Pullman!
Stayed 1 night in Apr 2024
Response from Colin on 6 Apr,2024
Shelby, Thank you for your response! We appreciate your feedback, and we hope to see you again soon!

10/10 Excellent

Sonia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect Pullman location. We were in town for spring football and perfect walking to the Stadium location.
Stayed 1 night in Apr 2024
Response from Colin on 5 Apr,2024
Sonia, we are thrilled you enjoyed your stay. We hope to see you again soon!

10/10 Excellent

Liisa, Boise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my go-to hotel for anything on WSU campus.
Stayed 1 night in Apr 2024
Response from Colin on 3 Apr,2024
Liisa, Thank you for the review! We hope to see you again soon!

10/10 Excellent

Frode

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and property! Our favorite place when visiting Pullman.
Stayed 1 night in Mar 2024
Response from Colin on 29 Mar,2024
Frode, Thank you for the review! We love having you! We hope to see you again soon!

10/10 Excellent

Jenna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely clean, comfortable and well-cared for hotel. Great place to stay if visiting Washington State University. Very warm and professional staff!
Stayed 1 night in Mar 2024
Response from Colin on 29 Mar,2024
Jenna, thank you for the review! we appreciate your response. We hope to see you again soon.

10/10 Excellent

Isabella

Liked: Cleanliness, staff & service, property conditions & facilities
Location
Stayed 2 nights in Feb 2024
Response from Colin on 19 Mar,2024
Isabella, Thank you for the review. We hope to see you again soon.

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pillows were a little lumpy
Stayed 1 night in Mar 2024
Response from Colin on 13 Mar,2024
Jennifer, thank you for taking the time to let us know about your experience while staying with us. I will pass along your comments to our housekeeping department. Thank you for choosing us and we wish you safe travels on your adventures.

10/10 Excellent

Kellie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Newer built hotel near WSU campus. Friendly staff.
Stayed 1 night in Mar 2024
Response from Colin on 12 Mar,2024
Kellie, Thank you for the review! We hope to see you again soon!

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities
Easy place to stay when visiting WSU
Stayed 2 nights in Mar 2024
Response from Colin on 12 Mar,2024
Emily, Thank you for the review. We hope to see you again soon!

10/10 Excellent

Liisa, Boise

Liked: Cleanliness
Stayed 1 night in Mar 2024
Response from Colin on 9 Mar,2024
Liisa, Thank you for your review. We hope to see you again soon.

8/10 Good

Amy

Travelled with partner
The location is great - near the University and not far from the downtown area
Stayed 1 night in Feb 2024
Response from Colin on 3 Mar,2024
Amy, Thanks for the review! We hope to see you again soon!

8/10 Good

Tavish

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Everything about our short stay for a WSU orientation weekend was great except for the morning service at the lobby bistro. There were a lot of people wanting to purchase coffee, breakfast, etc. and not nearly enough staff to handle it. Seems like management could have anticipated the high demand.
Stayed 1 night in Feb 2024
Response from Colin on 27 Feb,2024
Tavish, Thank you for your response. They have bene shared with Bistro management. We hope to see you again soon, please let us know if there is anything we can do to help on your next visit.

10/10 Excellent

Masami

Liked: Cleanliness, staff & service, property conditions & facilities
Had a great safe, would stay again if our daughter goes to WSU.
Stayed 1 night in Feb 2024
Response from Colin on 27 Feb,2024
Masami, Thank you for staying with us, We hope to see you again in the future. Safe Travels.

10/10 Excellent

Jesse

Stayed 2 nights in Feb 2024
Response from Colin on 22 Mar,2024
Jesse, Thank you for your review. We hope to see you again soon.

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Great!
Stayed 3 nights in Feb 2024
Response from Colin on 24 Feb,2024
Laura, Thank you for review! We hope to see you again soon!

10/10 Excellent

Roger, Lake Stevens

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
always enjoy my stay.
Stayed 3 nights in Feb 2024
Response from Colin on 24 Feb,2024
Roger, Thank you for the review! We hope to see you again soon in the Palouse

10/10 Excellent

thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Colin on 24 Feb,2024
Thomas, Thank you for the review! We hope to see you again soon in the Palouse

10/10 Excellent

Roger, Lake Stevens

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property and close to the university.
Stayed 2 nights in Feb 2024
Response from Colin on 13 Feb,2024
Roger, Thank you for the review! we hope to see you again soon.

10/10 Excellent

Darlene

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable, compact, newer, clean and conveniently located to WSU campus.
Stayed 1 night in Feb 2024
Response from Colin on 11 Feb,2024
Darlene, Thank you for the comments! We hope to see you again next time you are in the Palouse!

10/10 Excellent

Shawn

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 1 night in Jan 2024
Response from Colin on 25 Jan,2024
Shawn, Thank you for the review, we hope to see you again soon.

10/10 Excellent

Benedcitus

Liked: Cleanliness, amenities, property conditions & facilities
Great location
Stayed 2 nights in Jan 2024
Response from Colin on 15 Jan,2024
Benedcitus,Thanks for the feedback and review! hope to see you again soon!

10/10 Excellent

Kathey

Stayed 1 night in Jan 2024
Response from Colin on 15 Jan,2024
Kathey,Thanks for the review! Hope to see you again soon!

2/10 Terrible

Pato

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No bathtub
Stayed 1 night in Jan 2024
Response from Colin on 15 Jan,2024
Pato,Im sorry your room did not come with a bathtub. We do have rooms with bathtubs, next time stop by the front desk and we can assist you further. Thanks! Hope to see you again soon!

10/10 Excellent

Heidi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice!
Stayed 1 night in Jan 2024
Response from Colin on 15 Jan,2024
Heidi,Thanks for the Review! Hope to see you again soon!

10/10 Excellent

Tina

Stayed 1 night in Dec 2023
Response from Colin on 13 Dec,2023
Tina, thanks for the review! Hope to see you again soon!

10/10 Excellent

Liisa, Boise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located on the WSU campus.
Stayed 1 night in Nov 2023
Response from Colin on 13 Dec,2023
Liisa, thanks for the review! Hope to see you again soon!

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the airport with a reliable shuttle service. Rooms were very nice and clean. The area close to the hotel doesn’t have much to offer other than easy airport access but it’s quiet and safe.
Stayed 1 night in Dec 2023
Response from Colin on 13 Dec,2023
Gregory, Thanks for the review, please let us know if you have any questions about hotel amenities!

10/10 Excellent

kaushik

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
a
Stayed 2 nights in Nov 2023
Response from Colin on 20 Nov,2023
Thanks for the review!

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023
Response from Colin on 20 Nov,2023
Teresa, Thanks for the review!

10/10 Excellent

Angela

Stayed 1 night in Nov 2023
Response from Colin on 27 Nov,2023
Angela, Thank you for your review, we appreciate it. Hope to see you again soon!

10/10 Excellent

Steve

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Pullman Hotel
Dog friendly and exceptional food and services.
Stayed 2 nights in Oct 2023
Response from Colin on 29 Oct,2023
Steve, Thanks for the review, I'll be sure to let our Bistro know your thoughts on the food!

10/10 Excellent

Mary

Stayed 1 night in Oct 2023
Response from Colin on 20 Nov,2023
Mary, Thanks for the review!

10/10 Excellent

Liisa, Boise

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Love the location
Stayed 2 nights in Oct 2023
Response from Colin on 28 Oct,2023
Liisa,Thank you for the rating. We hope to see you again soon!

10/10 Excellent

LISA, LEESBURG

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel and amenities. In the middle of WSU campus, which is a little awkward to get in and out of the area. The room was very modern with a comfy bed and large TV.
Stayed 1 night in Oct 2023
Response from Colin on 22 Oct,2023
Lisa, Thanks for the review! We appreciate the comments.

8/10 Good

Kirstin

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were friendly, welcoming and professional.
Stayed 2 nights in Oct 2023
Response from Colin on 18 Oct,2023
Kristin,Thanks for the comments, hope to see you again soon!

10/10 Excellent

Roger, Lake Stevens

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff and great location to WSU
Stayed 2 nights in Sep 2023
Response from Colin on 3 Oct,2023
Roger, Thanks for the review! We appreciate it.

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Molly was very efficient and quick
Stayed 1 night in Sep 2023
Response from Colin on 1 Oct,2023
Michele,Thank you for your kind words for our front desk associate. I have passed on your message.

10/10 Excellent

Carolyn, Kansas City

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is located close to my daughters apartment.
Stayed 3 nights in Aug 2023
Response from Colin on 21 Sept,2023
Carolyn,Thanks for the Review! Hope to see you again next time you are in The Palouse.

8/10 Good

Mary

Stayed 1 night in Sep 2023
Response from Colin on 6 Nov,2023
Mary, Thanks for the score. Could you elaborate on on why it was an 8/10. Thanks!

8/10 Good

Roger, Lake Stevens

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay.
Stayed 1 night in Sep 2023
Response from Colin on 9 Sept,2023
Roger!Thanks for the review.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed our Pullman Visit
Enjoyed our stay in Pullman on Labor Day Weekend. Great hotel and location. My only constructive feedback: 1) Don't charge $8/night for parking. Given it's Pullman and not a big city, it seems excessive to charge for parking. 2) Expand internet TV options. Would have been nice to have YouTubeTV, especially since ESPN was blacked out on the hotel TV b/c of Spectrum issue.
Stayed 2 nights in Sep 2023
Response from Colin on 6 Sept,2023
Thank you for the constructive feedback.

8/10 Good

Ky

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Hugo on 3 Sept,2023
Thank You! Glad you enjoyed your stay!

10/10 Excellent

Liisa, Boise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location!
Stayed 2 nights in Aug 2023
Response from Colin on 29 Aug,2023
Liisa,Thank you! We appreciate the response.

10/10 Excellent

Roger, Lake Stevens

Stayed 1 night in Aug 2023
Response from Roger on 20 Sept,2023
Roger, Thanks for the review.