BBQ/picnic Area

Reviews of Hyatt Regency Pune & Residences

5 out of 5
Hyatt Regency Pune & Residences
Weikfield IT Park, Nagar Road, Pune, Maharashtra

Reviews

8.4

Very good

Rating 10 - Excellent. 106 out of 204 reviews" "
Rating 8 - Good. 59 out of 204 reviews" "
Rating 6 - Okay. 17 out of 204 reviews" "
Rating 4 - Poor. 10 out of 204 reviews" "
Rating 2 - Terrible. 12 out of 204 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

RAHUL

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great people and helpful specially Suraj and Hrishikesh and had relaxing experience with spa
Stayed 1 night in Feb 2024

6/10 Okay

Amit

Travelled with family
Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Ramandeep Marwah General Manager, Hyatt Regency Pu on 18 Jan,2024
Dear Guest, Greetings!Thank you for your generous review. We are glad you had a comfortable stay at the hotel. Our associates strive to deliver our guests with the best and reviews such as yours is a testament to their hard work.We look forward to welcoming you soon again to Hyatt Regency Pune & Residences.The next time you visit with us, check out Zeta which serves an Italian fare & Pune 14 which serves global cuisine. For more updates you can follow us on our social media handles on Facebook & Instagram - @hyattregencypuneWarm Regards,Ramandeep MarwahGeneral Manager, Hyatt Regency Pune & Residences

6/10 Okay

ANDREA

Business traveller
Liked: Staff & service
Il ristorante ZETA è eccezionale, il personale è gentile e disponibile. Quando sono arrivato ho trovato il letto in condizioni di scarsa igiene ed ho chiesto il cambio di tutta la biancheria. Chiunque può accedere alla piscina con scarpe da passeggio contaminando con le loro scarpe il pavimento.
Stayed 3 nights in Nov 2023
Response from Warm Regards, Ramandeep Marwah General Manager, Hy on 13 Dec,2023
Gentile Ospite,Saluti!Ci dispiace notare che la sua esperienza presso l'hotel non è stata all'altezza delle sue aspettative. Esamineremo il suo feedback e affronteremo la questione con il dipartimento interessato.Speriamo che ci dia l'opportunità di porre rimedio e di servirla nuovamente in futuro.

10/10 Excellent

Aboli Ashok

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2023
Response from Ramandeep Marwah General Manager, Hyatt Regency Pu on 6 Nov,2023
Greetings!Thank you for your generous review. We are glad you had a comfortable stay at the hotel. Our associates strive to deliver our guests with the best and reviews such as yours is a testament to their hard work.We look forward to welcoming you soon again to Hyatt Regency Pune & Residences.The next time you visit with us, check out Zeta which serves an Italian fare & Pune 14 which serves global cuisine. For more updates you can follow us on our social media handles on Facebook & Instagram - @hyattregencypuneWarm Regards,Ramandeep MarwahGeneral Manager, Hyatt Regency Pune & Residences

10/10 Excellent

BEE TECK

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay.
Stayed 3 nights in Sep 2023
Response from Ramandeep Marwah General Manager, Hyatt Regency Pu on 21 Sept,2023
Thank you for your generous review. We are glad you had a comfortable stay at the hotel. Our associates strive to deliver our guests with the best and reviews such as yours is a testament to their hard work.We look forward to welcoming you soon again to Hyatt Regency Pune & Residences.The next time you visit with us, check out Zeta which serves an Italian fare & Pune 14 which serves global cuisine.

10/10 Excellent

MVEZI

Travelled with group
Liked: Amenities
Good
Stayed 9 nights in Aug 2023
Response from Ramandeep Marwah General Manager, Hyatt Regency Pu on 21 Sept,2023
Thank you for sharing your review with us. We are delighted to know that you had an enjoyable stay with us at the hotel. Our team has pledged to provide the highest levels of personal services and amenities and we glad your review reflects this. Your warm compliments have been shared with the team.We would once again like to thank you for your and we look forward to welcoming you back soon.The next time you visit with us, check out Single Malt & Co. for spectacular cocktails & Pune 14 which serves global cuisine.

10/10 Excellent

Sunil

Travelled with family
Liked: Property conditions & facilities, room comfort
Rahul is a excellwnt host......
Stayed 1 night in Sep 2023
Response from Ramandeep Marwah General Manager, Hyatt Regency Pu on 21 Sept,2023
Thank you so much for taking the time to review and share your experience with us. We are pleased to note that you had a pleasant stay with us and the overall hospitality and service met your expectations.Thank you once again for commending our associates, they are glad to note your kind recognition. We look forward to welcoming you back soon. The next time you visit with us, check out Zeta which serves an Italian fare.

2/10 Terrible

Anshit, Bellevue

Travelled with family and small children, Travelled with pets
Disliked: Cleanliness, staff & service, property conditions & facilities
We got a smoking room in spite of booking a non-smoking room, we had a 3 year old kid with us and we constantly got the smoke smell in our room. Secondly one of the ACs leaked water heavily in the corridors. Our 3 year old slipped and hurt himself 2 times. They compensated us with $10 for entire 3 days of inconvenience!
Stayed 3 nights in Aug 2023
Response from Ramandeep Marwah General Manager, Hyatt Regency Pu on 21 Sept,2023
Thank you for taking out the time to share your feedback with us.We apologize for not having lived up to the Hyatt standards in regard to the service. Your issue has been duly noted and will be conveyed to the concerned team. We shall take corrective actions to avoid such situations in the future. We do hope you will give us another opportunity to serve you better & look forward to welcoming you back again.

10/10 Excellent

SHOURYADEEP, ANDOVER

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel near the airport
Stayed 2 nights in Aug 2023
Response from Ramandeep Marwah General Manager, Hyatt Regency Pu on 6 Nov,2023
Greetings!Thank you for your generous review. We are glad you had a comfortable stay at the hotel. Our associates strive to deliver our guests with the best and reviews such as yours is a testament to their hard work.We look forward to welcoming you soon again to Hyatt Regency Pune & Residences.The next time you visit with us, check out Zeta which serves an Italian fare & Pune 14 which serves global cuisine. For more updates you can follow us on our social media handles on Facebook & Instagram - @hyattregencypuneWarm Regards,Ramandeep MarwahGeneral Manager, Hyatt Regency Pune & Residences

2/10 Terrible

Zeal

Travelled with family
Disliked: Cleanliness, staff & service, room comfort
Worst service, never recommended
Worst service! The staff made us wait for half hour before checking in for unable to find my hotels.com booking, if you guys are unable to find it kindly delist yourself from the site. Secondly they did not allow me and family members to enter the swimming pool which is disgusting. I will never suggest anyone to book this hotel if you are looking for family funtime. Rating this as 0 star for their service! Wasted my whole weekend
Stayed 1 night in Jun 2023
Response from Ramandeep Marwah on 17 Aug,2023
We are sorry to note that your experience at the hotel was not as per your expectation. We will review your feedback and shall take upon the matter with the concerned department.We do hope you will give us the chance to make amends and serve you soon again in the future.Warm Regards,Ramandeep MarwahGeneral Manager, Hyatt Regency Pune & Residences

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad checkin exp but everything else was great
Checkin was an issue as they had some issue with the system and the junior staff was acting oversmart. Had to call the manager and HOTELS helpline to get it sorted. Post that everything was good.
Stayed 1 night in Jun 2023
Response from Ramandeep Marwah on 17 Aug,2023
We are disappointed to note that your experience did not meet your expectation. Your feedback has been noted and shall be reviewed by the team internally. Corrective measures will be taken to ensure a seamless experience going forward.Warm Regards,Ramandeep MarwahGeneral Manager, Hyatt Regency Pune & Residences

10/10 Excellent

Shinoj

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hospitality
Thank you the entire team, especially Rupali Sawant for the wonderful hospitality and Special care to each guest. Thank you
Stayed 1 night in May 2023
Response from Ramandeep Marwah General Manager, Hyatt Regency Pu on 6 Nov,2023
Greetings!Thank you for your generous review. We are glad you had a comfortable stay at the hotel. Our associates strive to deliver our guests with the best and reviews such as yours is a testament to their hard work.We look forward to welcoming you soon again to Hyatt Regency Pune & Residences.The next time you visit with us, check out Zeta which serves an Italian fare & Pune 14 which serves global cuisine. For more updates you can follow us on our social media handles on Facebook & Instagram - @hyattregencypuneWarm Regards,Ramandeep MarwahGeneral Manager, Hyatt Regency Pune & Residences

10/10 Excellent

kaushik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

10/10 Excellent

kaushik

Stayed 1 night in Apr 2023

4/10 Poor

Suhail

Stayed 2 nights in Jan 2023
Response from Jerlyn on 7 Feb,2023
Dear Guest, Thank you for sharing such wonderful rating from your recent stay with us. We are pleased to know that you enjoyed your stay. We look forward to welcome you again soon. Warm regards, Manuj Sawhney, Director of Operations

8/10 Good

Pradeep

Stayed 1 night in Dec 2022
Response from Jerlyn on 31 Dec,2022
Dear Guest, Thank you for sharing such wonderful rating from your recent stay with us. We are pleased to know that you enjoyed your stay. We look forward to welcome you again soon. Warm regards, Manuj Sawhney, Director of Operations

10/10 Excellent

Jeffrey

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2022
Response from Team Hyatt Regency Pune on 5 Dec,2022
Dear guest, Thank you for your review. We all look forward to welcome you back soon. Warm regards, Team Hyatt Regency Pune

6/10 Okay

Arjun

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022
Response from Team Hyatt Regency Pune on 6 Sept,2022
Dear guest, Thank you for your review. We all look forward to welcome you back soon. Warm regards, Team Hyatt Regency Pune

10/10 Excellent

Mazunzo

Stayed 5 nights in Aug 2022

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
Great stay
Stayed 2 nights in Jul 2022
Response from Team Hyatt Regency Pune on 18 Jul,2022
Dear guest, Thank you for your review. We all look forward to welcome you back soon. Warm regards, Team Hyatt Regency Pune

10/10 Excellent

Naveen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
7 star stay experience in Hyatt
It was an amazing stay with 7 star service from the team. Thanks for making my stay memorable
Stayed 3 nights in May 2022
Response from Team Hyatt Regency Pune on 10 Jun,2022
Dear guest, Thank you for your review. We all look forward to welcome you back soon. Warm regards, Team Hyatt Regency Pune

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2022
Response from Hyatt Regency Pune on 24 Mar,2022
Dear Guest, Greetings, Thank you for your generous review. We are glad to note that you had a comfortable stay at the hotel and we look forward to welcoming you soon again to the Hyatt Regency Pune. Warm Regards, Thomas Abraham General Manager, Hyatt Regency Pune Hotel and Residences.

2/10 Terrible

Rahul

Stayed 1 night in Mar 2022
Response from Hyatt Regency Pune on 24 Mar,2022
Dear Rahul, Greetings, We are disappointed to note that your experience did not meet your expectation. We do hope you will give us the chance to make amends and serve you soon again in the future. Warm Regards, Thomas Abraham General Manager, Hyatt Regency Pune Hotel and Residences.

6/10 Okay

VIVEK

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Overall a good experience!
We booked a 2BR executive suite. I would stay there again but there were tons of things not working. The wifi was not working, the room needed a booster and took whole day to get fixed. The refrigerator needed complete defrost - required 2 days. There were tons of missing things. The service was slow and had to be called multiple times for the same reason. I would not expect that from Hyatt - 5 star hotel. The morning breakfast was excellent.
Stayed 6 nights in Dec 2021
Response from General Manager on 21 Dec,2021
Dear Mr. Vivek, Thank you for sharing your valuable feedback of your recent experience with us at Hyatt Regency Pune. We regret the inconvenience caused due to delay in service as well as other issues during your stay and we sincerely apologize for the same. We have taken up your feedback with the team and I assure you we will take necessary corrective actions. We are glad to hear that you enjoyed morning breakfast. We look forward to welcoming you again soon. Warm regards, Thomas Abraham

10/10 Excellent

Sahil

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2021
Response from Thomas Abraham on 21 Nov,2021
Dear Sahil, Thank you for sharing such a wonderful review of your recent stay experience with us. We look forward to welcoming you again soon. Warm regards, Thomas Abraham General Manager

8/10 Good

Amitabh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend getaway!
Food: Delicious...esp the Kodi Vepudu! Breakfast was sumptuous! Room: Comfortable...cupboard doors etc could have soft closing to avoid slamming shut. Check in: Prompt. Check out: Prompt.
Stayed 2 nights in Sep 2021
Response from General Manager on 20 Sept,2021
Dear Mr. Amitabh, Thank you for sharing this wonderful review from your recent stay with us at Hyatt Regency Pune Hotel & Residences. We look forward to welcome you again soon. Warm regards, Thomas Abraham General Manager

2/10 Terrible

khushi

Stayed 1 night in Aug 2021

8/10 Good

Raunak

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Jun 2021
Response from General Manager on 1 Jul,2021
Dear Mr. Raunak, Thank you for sharing this wonderful rating from your recent stay with us at Hyatt Regency Pune Hotel & Residences. We look forward to welcome you again soon. Warm regards, Thomas Abraham General Manager

2/10 Terrible

Arjun

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Took the hotel too long to check in even though i had my booking done online. Charged me more on hotel.com than the hotel rate.
Stayed 1 night in Feb 2021
Response from General Manager on 28 Feb,2021
Dear Arjun, Thank you for sharing your valuable feedback. We regret the delay caused at check-in and we apologize for the same. We at Hyatt Regency Pune Hotel & Residences take utmost pride in delivering exceptional experience to each of our guests. We request you to treat this as an isolated incident and give us another opportunity to welcome you back with an improved experience. Warm regards, Thomas Abraham General Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2021
Response from Thomas Abraham on 25 Feb,2021
Dear Guest, Thank you for sharing such wonderful rating from your recent stay with us. We are pleased to know that you enjoyed your stay. We look forward to welcome you again soon. Warm regards, Thomas Abraham General Manager

10/10 Excellent

Asim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best ever
The most amazing stay possible. If you are traveling with a pet this is the property to stay at. They are exceptionally welcoming.in addition to the staff at the apartments, The restaurant staff was very helpful. They encouraged us to bring our pet baby to the outdoor seating area of the restaurant so that we could dine together as a family. Just fantastic. I’m now a fan of the Hyatt. Looking forward to more stays with them.
Stayed 1 night in Dec 2020
Response from Thomas Abraham on 16 Dec,2020
Dear Asim, Thank you for choosing to stay with us at Hyatt Regency Pune & Residences and sharing such wonderful feedback. We are delighted to hear that you enjoyed a rejuvenating staycation with your entire family - including your pet - at our pet-friendly serviced apartments. We look forward to welcome all of you again soon.

10/10 Excellent

mehul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New benchmark in hospitality industry..!!
Fantastic Food! Superb ambiance, well trained staff..Kalpesh, Bharat, Prakash..
Stayed 2 nights in Dec 2020
Response from Thomas Abraham on 16 Dec,2020
Dear Mehul, Thank you for sharing such wonderful feedback. We are pleased to hear that Kalpesh, Bharat and Prakash were instrumental in you having a memorable experience with us. We will pass on your kind words of appreciation to them, and we are certain this will encourage & motivate them. We look forward to welcome you again soon.

10/10 Excellent

Nimesh Neelam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extended Valentine weekend !!!
What a fabulous hotel staff were extremely friendly and felt welcome as usual on arrival. My room was clean and had a comfy bed & had all the amenities one can ask for. This hotel also had a great selection of food for breakfast lovely salmon and eggs and espresso that I am fond of. I would definitely recommend this hotel if visiting Pune. My special thanks to Chef Rohit Chadha and Chef Kanchan for preparing yum food which was asked at the last minute from us. Needless to say they served us with atmost care, warmth and love ... Cheers Rohit ...
Stayed 1 night in Feb 2020
Response from General Manager on 18 Feb,2020
Dear Guest, Thank you for your review. We are delighted to learn that your stay with us was great and you enjoyed dining at Hotel's various restaurants at the property. Chef Rohit & Chef Kanchan are indeed some of our rockstars. Your feedback has been shared with them and it will certainly encourage & motivate them. We look forward to welcome you back soon. Warm regards, Shobhit Sawhney

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020
Response from General Manager on 17 Feb,2020
Dear Guest, Thank you for your feedback. We look forward to welcome you back soon. Warm regards, Shobhit Sawhney

10/10 Excellent

Kabir

Liked: Cleanliness, staff & service, room comfort
Good place to stay whlist traveling with a pet
Very attentive and good staff. Place was a bit run down.. cob webs and pealing walls.
Stayed 1 night in Jan 2020
Response from Team Hyatt Regency Pune on 6 Jan,2020
Dear Mr. Kabir, We are delighted to learn your stay with us was great. We all look forward to welcome you back soon. Warm regards, Shobhit Sawhney General Manager

10/10 Excellent

Azim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Hotel.
Clean room... quiet hotel and decent breakfast buffet what else can one ask for..stayed for one day but it was worth the price. Staff was courteous.
Stayed 1 night in Jan 2020
Response from Team Hyatt Regency Pune on 6 Jan,2020
Dear Mr. Azim, Thank you for your feedback. We are delighted ti learn your stay with us was great. We look forward to welcome you back soon. Warm regards, Shobhit Sawhney General Manager

2/10 Terrible

avanti

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
extremely terrible
paetic state of affairs
Stayed 1 night in Dec 2019
Response from Team Hyatt Regency Pune on 6 Jan,2020
Dear Ms. Avanti, Thank you for taking the time to give us your valuable feedback. It is indeed disappointing to learn about your experience and please do accept my sincerest apologies for the same. We value your patronage and hope that you will give us another opportunity to serve you. Warm regards, Shobhit Sawhney General Manager

8/10 Good

Seema

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money
The stay was very good and the staff very cooperative The check in snd check out were quick and hasslefree. Reception area needs renovation and attention. Breakfast was decent.
Stayed 1 night in Dec 2019
Response from Team Hyatt Regency Pune on 31 Dec,2019
Dear Ms. Seema, Thank you for your review. We are delighted to learn your stay with us was great. We look forward to welcome you back soon. Warm regards, Shobhit Sawhney General Manager

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff Clean property Renovated rooms Great place to stay
Stayed 1 night in Nov 2019
Response from Team Hyatt Regency Pune on 30 Nov,2019
Dear guest, Thank you for your review. We all look forward to welcome you back soon. Warm regards, Team Hyatt Regency Pune

2/10 Terrible

Verified traveller

Liked: Cleanliness
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Stayed 3 nights in Nov 2019
Response from Team Hyatt Regency Pune on 13 Nov,2019
Dear Guest, Thank you for your wonderful rating. We look forward to welcome you back soon. Warm regards, Shobhit Sawhney General Manager

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Services, staff, room, cleanliness. Friendly and courteous
Stayed 1 night in Oct 2019
Response from Team Hyatt Regency Pune on 14 Oct,2019
Dear Guest, Thank you for your feedback. We all look forward to welcome you back soon. Warm regards, Shobhit Sawhney General Manager

10/10 Excellent

Verified traveller

Stayed 1 night in Oct 2019
Response from Team Hyatt Regency Pune on 14 Oct,2019
Dear Guest, Thank you for your feedback. We all look forward to welcome you back soon. Warm regards, Shobhit Sawhney General Manager

10/10 Excellent

Sandra, panjim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2019
Response from Team Hyatt Regency Pune on 13 Nov,2019
Dear Ms. Sandra, Delighted to learn that your stay with us was excellent. We look forward to welcome you back soon. Warm regards, Shobhit Sawhney General Manager

10/10 Excellent

Ashish

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

2/10 Terrible

Kaisa

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 3 nights in Aug 2019
Response from Team Hyatt Regency Pune on 2 Sept,2019
Dear Guest, Thank you for your feedback. We regret that your stay was anything less than a five star experience. We will like to connect with you to further understand your feedback. Kindly let us know your experience, enabling us to make necessary improvements. We look forward to hear from you soon. Warm regards, Shobhit Sawhney General Manager

8/10 Good

Ian

Stayed 4 nights in Aug 2019

8/10 Good

Zaihan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I did not get the room that I was booking for.
Stayed 4 nights in Jul 2019

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The gourmet shop kids loved it n d spa i njoyed overall nice experience
Stayed 3 nights in Aug 2019
Response from Team Hyatt Regency Pune on 20 Aug,2019
Dear Guest, We are delighted to learn that you enjoyed the stay at our hotel. We look forward to welcome you back soon. Warm regards, Shobhit General Manager

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Property is excellent , location is excellent . Breakfast bakery items are not fresh . There were insects roaming around on cinnamon rolls . Please be careful of food you're serving.
Stayed 2 nights in Aug 2019
Response from Team Hyatt Regency Pune on 20 Aug,2019
Dear Guest, Thank you for your feedback. Indeed we are ideally located a few minutes from the Pune international airport and Pune's biggest shopping mall- Phoenix. We are sorry to hear about your experience with the food. Please accept our sincerest apologies. We strive to provide our guests with unforgettable experiences. and would request you to treat this as an isolated case. We look forward to welcome you back soon.