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Hostal Hielo Sur

3.0 star property
Hostal in Punta Arenas with free breakfast and 24-hour front desk

Choose dates to view prices

Photo gallery for Hostal Hielo Sur

Front of property – evening/night
Interior detail
In-room safe, free WiFi, bed sheets
Free daily continental breakfast
Hallway

Reviews

7.2 out of 10
Good

Popular amenities

  • Room service
  • Breakfast included
  • 24/7 front desk
  • Laundry
  • Housekeeping
  • Parking included

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Standard Room

In-room safe, free WiFi, bed sheets

Standard Room

Highlights

Heating
LCD TV
Private bathroom
Hairdryer
Cable channels
Daily housekeeping
In-room safe
  • 25 sq m
  • Sleeps 5
  • 1 Double Bed and 3 Twin Beds

View all photos for Standard Triple Room

In-room safe, free WiFi, bed sheets

Standard Triple Room

Highlights

Heating
LCD TV
Private bathroom
Hairdryer
Cable channels
Daily housekeeping
In-room safe
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Superior Triple Room

In-room safe, free WiFi, bed sheets

Superior Triple Room

Highlights

Heating
LCD TV
Private bathroom
Hairdryer
Cable channels
Daily housekeeping
In-room safe
  • 20 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Double Room, 1 Double Bed

In-room safe, free WiFi, bed sheets

Standard Double Room, 1 Double Bed

Highlights

Heating
LCD TV
Private bathroom
Hairdryer
Cable channels
Daily housekeeping
In-room safe
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Quadruple Room

In-room safe, free WiFi, bed sheets

Family Quadruple Room

Highlights

Heating
LCD TV
Private bathroom
Hairdryer
Cable channels
Daily housekeeping
In-room safe
  • 20 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Family Room

In-room safe, free WiFi, bed sheets

Family Room

Highlights

Heating
LCD TV
Private bathroom
Hairdryer
Cable channels
Daily housekeeping
In-room safe
  • 25 sq m
  • Sleeps 5
  • 1 Double Bed and 3 Twin Beds

View all photos for Standard Twin Room, 2 Single Beds

In-room safe, free WiFi, bed sheets

Standard Twin Room, 2 Single Beds

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Heating
LCD TV
Private bathroom
Hairdryer
Cable channels
Daily housekeeping
In-room safe
  • 15 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Quadruple Room, Multiple Beds

In-room safe, free WiFi, bed sheets

Standard Quadruple Room, Multiple Beds

Highlights

Heating
LCD TV
Private bathroom
Hairdryer
Cable channels
Daily housekeeping
In-room safe
  • 25 sq m
  • Sleeps 4
  • 4 Twin Beds
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About the area

Map
Avenida Espana, 247, Punta Arenas, 6212557

What's nearby

  • Santuario Maria Auxiliadora - 6 min walk - 0.5 km
  • Punta Arenas Cemetery - 9 min walk - 0.8 km
  • Cerro la Cruz Viewpoint - 14 min walk - 1.2 km
  • Palacio Sara Braun - 15 min walk - 1.3 km
  • Port of Punta Arenas - 3 min drive - 2.1 km

Getting around

  • Punta Arenas (PUQ-Carlos Ibanez Del Campo Intl.) - 29 min drive

Restaurants

  • ‪Rústico restobar - ‬6 min walk
  • ‪Entre Ollas y Sartenes - ‬7 min walk
  • Restaurant Sabores
  • ‪El quincho - ‬7 min walk
  • La Mona Crespa

About this property

Hostal Hielo Sur

Property highlights
Consider a stay at Hostal Hielo Sur and take advantage of free continental breakfast, laundry facilities and a restaurant. Stay connected with free in-room WiFi.
You'll also find perks such as:
  • Free self-parking
  • A front desk safe, tour/ticket information and luggage storage
  • Free newspapers, smoke-free property and a 24-hour front desk
Room features
All guest rooms at Hostal Hielo Sur offer amenities, such as free WiFi, safes and room service.
Extra amenities include:
  • Bathrooms with showers and free toiletries
  • LCD TVs with cable channels
  • Heating, daily housekeeping and phones

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free continental breakfast available daily
  • A restaurant

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Limited room service

More

  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Cashless transactions are available

Property is also known as

Hostal Hielo Sur Punta Arenas
Hielo Sur Punta Arenas
Hostal Hielo Sur Hostal
Hostal Hielo Sur Punta Arenas
Hostal Hielo Sur Hostal Punta Arenas

Frequently asked questions

Is Hostal Hielo Sur pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hostal Hielo Sur?

Self-parking is free at this property.

What time is check-in at Hostal Hielo Sur?

Check-in begins at 3:00 PM.

What time is check-out at Hostal Hielo Sur?

Checkout is at 11 AM.

Where is Hostal Hielo Sur located?

Situated in Punta Arenas, this hostal is within a 10-minute walk of Maggiorino Borgatello Museum, Santuario Maria Auxiliadora and Punta Arenas Cemetery. Cementerio Municipal and Monumento al Ovejero are also within 15 minutes.

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Hostal Hielo Sur Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 9 out of 36 reviews
Rating 8 - Good. 13 out of 36 reviews
Rating 6 - Okay. 8 out of 36 reviews
Rating 4 - Poor. 2 out of 36 reviews
Rating 2 - Terrible. 4 out of 36 reviews

8.4/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
My wife and I enjoyed our time in time lovely hostel😊
Stayed 2 nights in Dec 2023

8/10 Good

Marnie

Liked: Cleanliness, staff & service, property conditions & facilities
Hostal Hielo Sur was a great place for a night! Breakfast was AMAZING. Would recommend sleeping with ear plugs but otherwise would stay again :)
Stayed 1 night in Mar 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good for our needs

Easy to store luggage for extra time. walking distance to town.
Stayed 1 night in Jan 2023

10/10 Excellent

roque

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and clean! Breakfast included. We love it.
Stayed 1 night in Jan 2023

6/10 Okay

Gaetan

Liked: Cleanliness, amenities, property conditions & facilities
Good breakfast. Clean rooms.7500cl for laundry.The wifi doesn't reach room 5. Street a bit noisy

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Do not stay here.

This place is terrible. Tge front door is always locked with no way in if no one is at the front desk. We had to wait 15+ minutes multiple times. No one speak English. The rooms were filthy. Stained sheets. Hair on covers. The food was also horrible. Hard rock bread. Not allergy conscious.
Stayed 2 nights in Feb 2025

6/10 Okay

Francis

Liked: Staff & service, amenities, property conditions & facilities
Very noisy, rooms extrememly small and old spring mattress inconfortable. Staff is good and breakfast decent
Stayed 2 nights in Feb 2025

6/10 Okay

Josinaldo

Stayed 8 nights in Dec 2024

2/10 Terrible

Leticia

Disliked: Staff & service, property conditions & facilities, room comfort

Muy malo

Muy mala atención, nunca me dieron mi cambio y segun la chica de recepción no se quien cerro la tarifa a 60 dls.
Stayed 1 night in Jan 2025

8/10 Good

jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hostal

Bien, en líneas fenerales
Stayed 2 nights in Dec 2024

6/10 Okay

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

6/10 Okay

STEVE

10/10 Excellent

valentin l

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

ADRIANA CELIA

Stayed 1 night in Nov 2023

8/10 Good

Myriam

Stayed 1 night in Mar 2023

6/10 Okay

Russ

Disliked: Staff & service, property conditions & facilities

Basic not quaint or cozy

Wouldn't recommend. Room was clean but bathroom had mildew. Cramped room and very tiny bathroom. On a main road, can hear every car go by even in the back room. Maybe take your chances on another property in this price range.
Stayed 2 nights in Feb 2023

8/10 Good

Rodolfo

Liked: Property conditions & facilities

Detalles a solucionar

Un hostal muy lindo, la habitación que me tocó tenía un tragaluz muuuy grande y no tenía forma de taparlo para evitar la entrada de luz y poder descansar bien, tenía mucha filtración del viento y por ende entro un poco de tierra
Stayed 2 nights in Jan 2023

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
For the price you really can't beat it. About 20 min drive from the airport and 15 min walk to city center. Quant and cozy spot.

10/10 Excellent

Irma

Liked: Cleanliness, property conditions & facilities, room comfort

Bien, pero podría ser mejor

No estaban atentos a recibir pasajeros y nos quedamos fuera por mas de 30 minutos para poder ingresar. El resto bien. Pero podria mejorar ofreciendo agua caliente de libre disponibilidad por ejemplo para un té.
Stayed 1 night in Jan 2023

8/10 Good

Rosa Estela

Stayed 2 nights in Jul 2022

8/10 Good

Marcela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2022

8/10 Good

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities

Buena opción.

De la limpieza nada que decir.... muy buena. Lo que falta es quizás tener en la habitación un mueble y en el baño también. La habitación no tenía dónde poner ciertas cosas, considerando que nosotros fuimos por 6 noches. El closet sólo tiene para colgar ropa, entonces falta una repisa o un mueble adicional. El otro problema que tuve fue que el día 31 consulté si había problemas con el horario de regreso y me indicaron que ninguno, pero al volver al hostal, eran las 3 de la mañana y costó mucho para que nos abrieran, sin mencionar que la persona que lo hizo, fue bien desagradable. Nosotros pasamos las 00 hrs. con familiares, por lo tanto por eso llegamos a esa hora. Me pareció mal, porque en la página dicen que están atendiendo 24/7. No fue la forma. La atención de los otros días, fabulosa.
Stayed 6 nights in Dec 2021

10/10 Excellent

Francisco

Stayed 4 nights in Dec 2021

10/10 Excellent

Benita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El equipo muy profesional y excelente servicio.
Stayed 2 nights in Dec 2021

2/10 Terrible

Luis Alberto

Stayed 1 night in Dec 2021