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Hotel Ilaia

3.0 star property
Hotel in Punta Arenas with free breakfast and 24-hour front desk

Choose dates to view prices

In downtown Ilaia, Hotel Ilaia offers thoughtful service and practical amenities. Enjoy a full breakfast, WiFi, and a smoke-free environment. Extended parking and dry cleaning/laundry services are available. The helpful staff consistently earns positive reviews.

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • All-inclusive
  • 24/7 front desk
  • Laundry
  • Housekeeping
  • Parking included
The current price is S$199
18 Nov - 19 Nov

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Double or Twin Room

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Standard Double or Twin Room

9.8 out of 10
Exceptional
(8 reviews)

Highlights

Heating
Blackout curtains
Hairdryer
Private bathroom
Rainfall showerhead
Daily housekeeping
  • 12 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double or Twin Room

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Superior Double or Twin Room

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Heating
Blackout curtains
Hairdryer
Private bathroom
Rainfall showerhead
Daily housekeeping
Wardrobe
  • 16 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Triple Room

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Standard Triple Room

Highlights

Heating
Blackout curtains
Hairdryer
Private bathroom
Rainfall showerhead
Daily housekeeping
  • Sleeps 3
  • 3 Twin Beds

View all photos for Basic Double Room

In-room dining

Basic Double Room

9.2 out of 10
Wonderful
(7 reviews)

Highlights

Heating
Blackout curtains
Hairdryer
Rainfall showerhead
Daily housekeeping
  • Sleeps 2
  • 1 Queen Bed

Family Quadruple Room

Highlights

Heating
Blackout curtains
Hairdryer
Rainfall showerhead
Daily housekeeping
  • City view
  • Sleeps 5
  • 3 Twin Beds and 1 Queen Bed
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About the area

Map
351 Capitán Ignacio Carrera Pinto, Punta Arenas, Región de Magallanes

What's nearby

  • Cerro la Cruz Viewpoint - 7 min walk - 0.7 km
  • Santuario Maria Auxiliadora - 9 min walk - 0.8 km
  • Palacio Sara Braun - 11 min walk - 0.9 km
  • Punta Arenas Cemetery - 13 min walk - 1.1 km
  • Port of Punta Arenas - 16 min walk - 1.4 km

Getting around

  • Punta Arenas (PUQ-Carlos Ibanez Del Campo Intl.) - 30 min drive

Restaurants

  • ‪Birra! Cerveza & Buena Mesa - ‬8 min walk
  • ‪Hotel La Yegua Loca - ‬7 min walk
  • ‪Restaurant Sabores - ‬7 min walk
  • ‪Café Helados & Repostería Nómade - ‬6 min walk
  • ‪Dejavú Pub - ‬9 min walk

About this property

Hotel Ilaia

Property highlights
Hotel Ilaia provides amenities, such as free full breakfast and dry cleaning/laundry services. Guests can connect to free in-room WiFi.
Other perks include:
  • Free self-parking
  • A 24-hour front desk, luggage storage and smoke-free property
  • Guest reviews give top marks for the helpful staff
Room features
All guest rooms at Hotel Ilaia have amenities, such as free WiFi.
Other amenities include:
  • Rainfall showers, hairdryers and shampoo
  • Heating and daily housekeeping

All-inclusive details

All-inclusive room rates at Hotel Ilaia are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Onsite parking options include a carport

Food and drink

  • Free full breakfast available daily 7:30 AM to 11:00 AM

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

More

  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: noon; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 2 years can stay for free if using existing beds when occupying the parent or guardian's room

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit

Property is also known as

Hotel ILAIA Hotel
Hotel ILAIA Punta Arenas
Hotel ILAIA Hotel Punta Arenas

Frequently asked questions

Is Hotel Ilaia pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Hotel Ilaia?

As of 14 Nov, 2025, prices found for a 1-night stay for 2 adults at Hotel Ilaia on 18 Nov, 2025 start from S$199.08, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Ilaia?

Self-parking is free at this property.

What time is check-in at Hotel Ilaia?

Check-in start time: noon; check-in end time: anytime.

What time is check-out at Hotel Ilaia?

Checkout is at 11:00 AM.

Are there all-inclusive benefits at Hotel Ilaia?

Some rate plans available at this property are all-inclusive.

Where is Hotel Ilaia located?

Situated in Punta Arenas, this hotel is within a 15-minute walk of Cerro la Cruz Viewpoint, Palacio Sara Braun and Santuario Maria Auxiliadora. Centro Cultural Braun Menendez and Museo Regional Braun-Menéndez are also within 15 minutes.

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Reviews

Hotel Ilaia Reviews

9.8

Exceptional

10

Cleanliness

9.2

Amenities

10

Staff & service

9.8

Eco-friendliness

9.6

Property conditions & facilities
Rating 10 - Excellent. 62 out of 72 reviews
Rating 8 - Good. 7 out of 72 reviews
Rating 6 - Okay. 3 out of 72 reviews
Rating 4 - Poor. 0 out of 72 reviews
Rating 2 - Terrible. 0 out of 72 reviews

Reviews

10/10 Excellent

Rhonda

Liked: Cleanliness, staff & service, property conditions & facilities
What a great calm and peaceful place to stay! The owner was a lovely woman that helped in any way she could to make me feel at home. The hotel was very comfy and accommodating. Loved the top room to relax!
Stayed 3 nights in Nov 2025

10/10 Excellent

Javad

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful little hotel and extremely friendly and attentive staff. We enjoyed our stay and would stay again.
Stayed 2 nights in Dec 2023

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful and helpful staff. Lovely room. View balcony great!
Stayed 3 nights in Jan 2025

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend staying here if you love that homey feel and like you are with family. Truly loved the whole place from the set up to the lovely and kind staff. Everyone was welcoming and helpful. We liked that it was a short walk to town but not directly in the middle of the hustle and bustle of town. I would definitely stay here again.
Stayed 2 nights in Nov 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is friendly, helpful and sincere.
Stayed 1 night in Mar 2024

10/10 Excellent

Fallon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotel stays I’ve ever had! The customer service is unmatched. The highlight was the hotel staff who were so friendly and accommodating. They made sure we had everything we need both in the hotel and tips for exploring the area. We booked the triple family room and it was very spacious and clean. The overall vibe of the hotel was peaceful and comfy. We unfortunately weren’t able to try the breakfast because of very early tours each day, but the hotel staff made us snack bags to take with us each early morning. Would highly recommend anyone visiting the area stay here.
Stayed 3 nights in Nov 2024

10/10 Excellent

Sibylla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is extremely nice and helpful. We had no idea how important the POI paper is until they told us, because the pass port officer did not inform us. Please do not through it away and keep it in a safe place!!! Furthermore the breakfast was exceptional especially because we had not electricity for about 1 hour before - I have no idea how they managed it!!! Just perfect. Good tips about restaurants in neighborhood. We enjoyed walking around town and port area. Very nice can highly recommend it
Stayed 1 night in Jan 2025

10/10 Excellent

Nadiya

Liked: Cleanliness, staff & service, property conditions & facilities
Nice simple aesthetic, lovely staff, GREAT breakfast. Grab and go food options were very helpful given our late arrival.
Stayed 2 nights in Mar 2025

10/10 Excellent

Yann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cool little hotel

Wonderful little place with genuinely friendly staff. Cool viewing deck at top
Stayed 1 night in Mar 2025

10/10 Excellent

Parul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful boutique hotel in good location. Large comfortable rooms. Excellent service and wonderful vegan breakfast included.
Stayed 3 nights in Mar 2025

10/10 Excellent

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Easy walk to casino and grocery store. Lots of nice restaurants within walking distance. Easy to flag a cab if needed
Stayed 3 nights in Feb 2025

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at Hotel Ilaia went out of their way to be friendly and helpful. There uplifting messages on the walks, which the staff lived up to. It was a joy to stay. Highly recommended
Stayed 1 night in Jan 2025

10/10 Excellent

Alvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay in Punta Arenas

The staff was friendly and helpful. The room was very comfortable and bright. The location is great for seeing local sights.
Stayed 1 night in Jan 2025

8/10 Good

Alberto

Liked: Cleanliness, staff & service, property conditions & facilities
It waa a good ecperi3ence and also the service by staff was extraordinary, the food and breakfast were great and some limited choices for other restaurants in the area but overall was a great experience.
Stayed 4 nights in Jan 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dr. Bob

Just a nice small friendly hotel. Upstairs sun room is terrific! Location is walkable to center of town.
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay!

The hotel was amazing. Made us feel special. Helped us make dinner reservations and the breakfast was incredible. Perfect for a stay over.
Stayed 1 night in Jan 2025

10/10 Excellent

Byron

Liked: Cleanliness, staff & service, property conditions & facilities
The people make you feel so comfortable. More like visiting a friends large a5econd home than staying in a hotel. Felt like i was being treated to breakfast by my mother (until my wife reminded me that we may be older than her). Everyone cares. Basic service - no TV etc and a bit rustic. $3us uber to downtown. Near the lookout and a great restaurant also with views (where we enjoyed a fabulous dinner). Book your stay!
Stayed 2 nights in Jan 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful staff and large clean rooms.

The lady in the lobby was fluent in English and she was incredibly nice and friendly. She showed us to our room and showed us free coffee, tea and mini-muffins available 24-hours a day. There is a lovely lobby on the first floor and a charming sitting area on the top floor with a stunning view of the town.
Stayed 1 night in Jan 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Punta Arenas

Excellent service and value.wouod highly recommend!
Stayed 2 nights in Jan 2025

10/10 Excellent

Allison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very cute hotel well located in the city. A delicious breakfast was included with your stay. Would highly recommend!!
Stayed 2 nights in Jan 2025

10/10 Excellent

Kris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value and clean room and great staff
Stayed 1 night in Jan 2025

10/10 Excellent

Allison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so friendly and helpful. They arranged lunch, an early breakfast and a massage for my family. The room was spacious, the roof is amazing (with a view) and the breakfast was delicious. Highly recommend!!
Stayed 1 night in Dec 2024

10/10 Excellent

Ratna

Liked: Staff & service, property conditions & facilities
Great customer service
Stayed 1 night in Dec 2024

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel clean and so calm.
Stayed 2 nights in Dec 2024

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, friendly and helpful staff. The sunroom that offers a panoramic view of Punta Arenas is great!
Stayed 1 night in Dec 2024