Hotels near Punta Laguna Nature Reserve

"Es muy grande pero le falta un poco más de animación se ve un poco solo y triste la comida muy rica la verdad "

"I first have to say the staff and front desk were great, delivered on what they said they would do. Rare at a big resort. The food here is terrible! I mean below average. All the meats are way overcooked, the same buffet items day after day, just regurgitated and once the food is fine it’s just mixed into another dish. Standard for all inclusive I know but I basically stopped eating after day 4 reserving myself to and fresh fruit or available vegetables. The sodium content is mind boggling and just not necessary!! We had 1 good meal at al la cart and that was the filet at Le Gourmet, it was very good. I know it’s hard to feed that many people but I have been to a few all inclusive and food wise this was the worst. Cobá buffets is the worst of all, akumel is a little better, tequila buffet was horrible and telum was bad too. (Sorry to be so negative) The transportation shuttles à la Mexican style were a bit challenging too. Sometimes waiting up to 40 min to get from one resort to the other. Staff is awesome, they made us change rooms and all was taken care of, we had to get a bed for one of the kids it was there within 40 min. All that was great. No real beach to say, not like other resorts, very rockey and sparse. "

"The 2 bedroom suite was perfect for a family of 5. Wish the property had hot tubs, room service and accessibility to all the restaurants. The beach, well... the only beach to go into the water due to the seaweed was 15 minute walk to the other resort. It was ok. The resort itself was beautiful with friendly staff. "

"Mar 10-17th 2026, Our stay at the Palladium was great! We were well taken care of across the entire resort. The staff was always attentive, and respectful. With 2 kids, we stuck around the Colonial pool the most due to the access to the amenities they enjoyed the most. We also really appreciated having a personal concierge as part of our stay. It made it simple to book reservations, and communicate with our airport transportation. "

"We loved the pools. Staff were very nice. The food was good. Overall a great family stay. "

"Staff was great. Friendly and attentive. The food here is not good at all. The resort is small and the beach/cove is Al’s"

"The hotel was lovely. There is enough room for singles, couples, and families. I wish the weather was better at the time that I went but other than that, it was a great experience."

"Long walks to amenities. Food at individual restaurants mediocre. Got food poisoning first day after buffet. Linens in rooms need replacing. Most of staff friendly. Long trip from airport. "

"It was exceptional!"