Grand Palladium White Sand Resort & Spa All Inclusive

Family-friendly fun on the beach, with 6 outdoor pools

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Where to?

Dates

June 2025

July 2025

Overview
Rooms
Location
Policies

Very good

Popular amenities

includes taxes & fees

28 Jun - 29 Jun

Room options

All rooms

1 bed

2 beds

3+ beds

Showing 32 of 32 rooms

Junior Suite Single use Garden View

Highlights

Furnished balcony

Private indoor hot tub

Air conditioning

Free cots/infant beds

Flat-screen TV

Renovated in 2019

Separate bedroom

Ceiling fan

53 sq m
Sleeps 1
1 King Bed and 1 Double Sofa Bed OR 2 Double Beds and 1 Double Sofa Bed

Junior Suite, Beachside

Highlights

Furnished balcony

Private indoor hot tub

Air conditioning

Free cots/infant beds

Flat-screen TV

Renovated in 2019

Separate bedroom

Ceiling fan

53 sq m
Sleeps 4
2 Double Beds and 1 Double Sofa Bed OR 1 King Bed and 1 Double Sofa Bed

Suite, Beachside

Highlights

Furnished balcony

Private outdoor hot tub

Air conditioning

Free cots/infant beds

Flat-screen TV

Renovated in 2019

Separate bedroom

Ceiling fan

68 sq m
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Romance Bungalow by the lake

Highlights

Furnished balcony

Private outdoor hot tub

Air conditioning

Flat-screen TV

Renovated in 2019

Blackout curtains

Separate bedroom

Ceiling fan

69 sq m
Lake view
Sleeps 2
1 King Bed

Junior Suite Poolside

Highlights

Furnished balcony

Private indoor hot tub

Air conditioning

Flat-screen TV

Renovated in 2019

Separate bedroom

Ceiling fan

Blackout curtains

Sleeps 4
2 Double Beds and 1 Double Sofa Bed OR 1 King Bed and 1 Double Sofa Bed

Junior Suite Garden View

Highlights

Furnished balcony

Private indoor hot tub

Air conditioning

Free cots/infant beds

Flat-screen TV

Renovated in 2019

Separate bedroom

Ceiling fan

53 sq m
Sleeps 4
2 Double Beds and 1 Double Sofa Bed OR 1 King Bed and 1 Double Sofa Bed

Suite Garden View

Highlights

Furnished balcony

Private outdoor hot tub

Air conditioning

Free cots/infant beds

Flat-screen TV

Renovated in 2019

Separate bedroom

Ceiling fan

68 sq m
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Romance Villa Suite Poolside

Highlights

Furnished balcony

Private indoor hot tub

Air conditioning

Flat-screen TV

Renovated in 2019

Blackout curtains

Separate bedroom

Ceiling fan

53 sq m
Sleeps 2
1 King Bed

Suite Deluxe

Sleeps 2
1 King Bed

Suite Junior

Sleeps 2
1 Double Bed

Suite Junior

Sleeps 3
2 King Beds

Suite Junior

Sleeps 4
2 King Beds

Suite Junior

Sleeps 2
1 King Bed

Suite Junior

Sleeps 4
2 Double Beds

Suite Superior

Sleeps 3
1 Single Sofa Bed and 1 King Bed

Suite Deluxe

Sleeps 4
2 King Beds

Suite Deluxe With View

Sleeps 1
1 King Bed and 1 Single Sofa Bed

Suite Junior

Sleeps 3
1 Double Bed and 1 Single Bed

Suite Junior

Sleeps 4
2 Double Beds

Suite Junior

Sleeps 3
2 King Beds

Suite Deluxe

Sleeps 3
2 King Beds

Suite Superior

Sleeps 2
1 Single Sofa Bed and 1 King Bed

Suite Junior

Sleeps 4
2 King Beds

Suite Superior

Sleeps 4
1 King Bed and 2 Single Sofa Beds

Suite Junior

Sleeps 1
1 Single Bed

Suite Superior

Sleeps 3
1 Single Sofa Bed and 1 King Bed

Suite Deluxe

Sleeps 3
2 King Beds

Suite Deluxe

Sleeps 4
2 King Beds

Suite Superior

Sleeps 4
2 Single Sofa Beds and 1 King Bed

Suite Junior

Sleeps 3
1 Double Bed and 1 Single Bed

Suite Junior With View

Sleeps 1
1 Single Sofa Bed and 2 Double Beds OR 1 Single Sofa Bed and 1 King Bed

Suite Superior

Sleeps 1
1 King Bed and 1 Single Sofa Bed

About the area

Carr Federal Chetumal - Puerto Juarez, Km 256-100 Municipio Solidaridad, Kantenah, QROO, 77710

What's nearby

Akumal Beach - 6 min drive - 7.1 km
Cenote Azul - 6 min drive - 8.1 km
Yal-ku Lagoon - 9 min drive - 5.3 km
Half Moon Bay - 9 min drive - 8.9 km
Xel-Há Park - 15 min drive - 19.5 km

Getting around

Cancun, Quintana Roo (CUN-Cancun Intl.) - 66 min drive

Restaurants

‪Xtra Time Sports Bar - ‬8 min walk
‪Guacamayas Bar - ‬6 min drive
‪Mezcal Lobby Bar - ‬9 min drive
‪Beach Bbq - ‬6 min drive
‪Lobby Bar White Sand - ‬1 min walk

About this property

Grand Palladium White Sand Resort & Spa All Inclusive

Upscale all-inclusive property renovated in 2019 and located near Akumal Beach

A free breakfast buffet, 2 swim-up bars and a beach bar are just a few of the amenities provided at Grand Palladium White Sand Resort & Spa All Inclusive. This property is a great place to bask in the sun with a private beach, beach massages and sunloungers. Treat yourself to aromatherapy, a Thai massage or a body scrub at Zentropia Palladium Spa & Wellness, the on-site spa. Be sure to enjoy a meal at any of the 5 on-site restaurants, which feature Mexican cuisine and more. The gym offers Pilates classes and yoga classes; other things to do include scuba diving, basketball and archery. In addition to a terrace and shopping on-site, guests can connect to free in-room WiFi, with a speed of 25+ Mbps.

You'll also enjoy the following perks during your stay:

6 outdoor pools and a children's pool, with a waterslide, 2 swim-up bars and sunloungers
Free self-parking
Tennis courts, express check-in and babysitting (surcharge)
Beach towels, wedding services and a billiards/pool table
Guest reviews give top marks for the helpful staff

Room features

All 264 rooms offer comforts, such as private indoor hot tubs and furnished balconies, as well as thoughtful touches, such as laptop-friendly workspaces and air conditioning.

More conveniences in all rooms include:

Bathrooms with Jetted bath and free toiletries
32-inch flat-screen TVs with premium channels
Wardrobes/cupboards, coffee/tea makers and ceiling fans

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks and beverages included

In-room minibar (all beverages included)

Dining availability limited at one or more venues

Activities and facilities/equipment

All non-motorised water sports are included.

Water activities

Kayaking

Sailing

Snorkelling

Windsurfing

Land activities

Fitness facilities

Miniature golf

Football

Tennis

Volleyball

Lessons/classes/games

Aerobics

Water fitness

Entertainment

On-site entertainment and activities

Access to on-site nightclubs

Awards and affiliations

Eco-certified property

This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Spanish

Similar properties

6 outdoor pools, pool umbrellas, pool loungers

On private beach
Pool
Hot tub
Breakfast included

includes taxes & fees

14 Jul - 15 Jul

Property amenities

Internet

Available in all rooms: Free WiFi
In-room WiFi speed: 25+ Mbps
Available in some public areas: Free WiFi

Parking and transport

Free self parking on site

Food and drink

Free buffet breakfast available daily 7:00 AM to 11:00 AM
2 bars/lounges
2 swim-up bars
5 restaurants
A beach bar
A coffee shop/cafe
Snack bar/deli

Restaurants on site

El Dorado
La Adelita
Portofino
Sumptuori

Things to do

5 hot tubs
6 outdoor pools
Arcade/game room
Archery
Basketball
Beach volleyball
Billiards/pool table
Boat tours
Children's pool
Evening entertainment
Fitness classes
Free children's club
Full-service spa
Games
Gym
Kayaking
Mini golf
Pilates classes
Playground
Racquetball/squash
Sauna
Scuba diving
Segway rentals/tours
Shopping
Snorkelling
Steam room
Tennis
Waterslide
Windsurfing
Yoga classes

Family friendly

6 outdoor pools
Arcade/game room
Babysitting (surcharge)
Children's games
Children's pool
Free children's club
Laundry facilities
Lifeguards on site
Mini golf
Playground
Snack bar/deli
Waterslide

Conveniences

24-hour front desk
ATM
Gift shop/newsstand
Hair salon
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Turndown service
Wedding services

Business services

3 meeting rooms
Business centre
Conference centre

Outdoors

Beach loungers
Beach towels
Beach umbrellas
Garden
On a private beach
Pool loungers
Pool umbrellas
Terrace

Full-service spa

16 treatment rooms
Aromatherapy
Body scrubs
Body wraps
Couples treatment rooms
Deep-tissue massages
Facials
Hot stone massages
Hot tub
Hydrotherapy
Manicures/pedicures
Outdoor treatment areas
Sauna
Spa open daily
Sports massages
Steam room
Thai massages
Turkish bath

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Magnifying mirror
Visual alarms in hallways
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible pool
Wheelchair-accessible restaurant

3 floors
8 buildings
Banquet hall
Built in 2005
Designated smoking areas (fines apply)
Lifeguards
Mosquito nets
Renovated entire property - 2019

Room amenities

Bedroom

Bedsheets provided
Blackout drapes

Bathroom

Free toiletries
Hair dryer
Jetted bathtub
Private bathroom
Shower/bathtub combination
Towels provided

Entertainment

32-inch flat-screen TV with premium cable channels
IPod dock
Pay films

Food and drink

Coffee/tea maker
Free bottled water
Limited room service
Minibar

Air conditioning
Ceiling fan
Desk
Iron/ironing board
Laptop workspace
Phone
Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight

Express check-in available

Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from 1 June 2025 to 31 December 2025 (completion date subject to change). The following areas are affected:

Exterior

During renovations, the property will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available.

Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

Sanitation services: USD 2 per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Safety features at this property include a smoke detector, a security system and window guards

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

This property does not have any lifts

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Only registered guests are allowed in the guestrooms

Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Guests under 18 years old are not allowed in the spa

Property is also known as

Grand Palladium White Sand Kantenah

Grand Palladium White Sand Resort

Grand Palladium White Sand Solidaridad

Grand Palladium White Sand Resort All Inclusive Kantenah

Grand Palladium White Sand All Inclusive Kantenah

Pallaum White d Inclusive Kan

Grand Palladium White Sand Resort & Spa All Inclusive Kantenah

Frequently asked questions

Does Grand Palladium White Sand Resort & Spa All Inclusive have a pool?

Yes, this property has 6 outdoor pools and a children's pool.

How much does it cost to stay at Grand Palladium White Sand Resort & Spa All Inclusive?

As of 19 Jun, 2025, prices found for a 1-night stay for 2 adults at Grand Palladium White Sand Resort & Spa All Inclusive on 28 Jun, 2025 start from S$619.83, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Grand Palladium White Sand Resort & Spa All Inclusive pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Grand Palladium White Sand Resort & Spa All Inclusive?

Self-parking is free at this property.

What time is check-in at Grand Palladium White Sand Resort & Spa All Inclusive?

Check-in start time: 3:00 PM; check-in end time: midnight.

What time is check-out at Grand Palladium White Sand Resort & Spa All Inclusive?

Checkout is at noon.

Are there all-inclusive benefits at Grand Palladium White Sand Resort & Spa All Inclusive?

Yes, the property is all-inclusive. Activities include windsurfing, snorkelling, kayaking and more.

Where is Grand Palladium White Sand Resort & Spa All Inclusive located?

Nestled on the beach, this Kantenah property is 4.7 mi (7.6 km) from Akumal Beach and 12.9 mi (20.7 km) from Xel-Há Park.

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Grand Palladium White Sand Resort & Spa All Inclusive Reviews

8.2

Very good

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

10/10

The place was different stay then unusal, but very nice. All the staff were very kind. what to be better was the pillows to smell fresher, then what we had.

Stayed 4 nights in Jun 2025

10/10

The place is very pleasant. The staff is very friendly. The restaurant service is excellent. The food is excellent

Stayed 1 night in May 2025

10/10

Very quiet and beautiful scenery. Everything is a small walk away. This resort offers everything, spa, fine dining and live entertainment. The staff is amazing and will do everything possible to make your stay even better.

Stayed 4 nights in May 2025

10/10

Cielo and David are very friendly and helpful. They booked all our dinners.

Stayed 6 nights in Jun 2025

10/10

David and Cielo were very attentive and professional,

Stayed 6 nights in Jun 2025

10/10

Excellent service from all of the staff! Everyone was kind and courteous and very informative. From the restaurants, to the front desk, to the pools, the rooms and everything is absolutely amazing and they keep the property very clean. Concierge was also an absolute help for our every need. Desserts every night in our rooms and the food was incredible even at the buffets. I definitely recommend going to Bravo or Chic while staying there.

Stayed 6 nights in Jun 2025

10/10

Staff was overall amazing and friendly! Especially David who was the concierge assigned to our villa. He went above and beyond, always checking in making sure we had a great experience. Overall, the resort offers a wide variety of restaurants and pools from family to adult only options.

Stayed 5 nights in May 2025

10/10

Beautiful and relaxing resort.

Stayed 3 nights in Mar 2025

10/10

Overall the property and especially the STAFF at White Sand and the two other properties were very good. We had David and Cielo as our Expedia concierges and they were great, knowledgeable, very attentive, and responsive. We used WhatsApp to communicate.

Stayed 7 nights in Jun 2025

10/10

Concierge service was the absolute best! Shoutout to Cielo & David who helped us on our stay. They helped book dinner reservations, shuttles & anything else we needed. I was a bit hesitant traveling with a toddler who drinks milk consistently but Cielo always made sure our room was stocked with milk. They made our stay so much more convenient! The staff at all the restaurants were always friendly.

Stayed 5 nights in Jun 2025

10/10

Great place to stay,great staff, great people

Stayed 3 nights in Feb 2025

10/10

This resort was beyond amazing

Stayed 4 nights in Mar 2025

10/10

The food was incredible! I would highly recommend this resort!

Stayed 7 nights in Mar 2025

10/10

This place was absolutely amazing

Stayed 7 nights in Feb 2025

10/10

Great property with top of the line customer service. Cielo and David were our concierges and they were amazing! Always checking on us, they helped with reservation for the shows. Will be definitely back soon!!!!

Stayed 4 nights in May 2025

10/10

Great resort. The dinning was fantastic and the pools were great. The beach was a little weedy and rocky by the White Sands and Colonial areas, but once to got into the water the sand down by the family select section was nice.

Stayed 8 nights in Mar 2025

10/10

Overall it was a great experience, the only thing that sucked was that there was that they don’t have elevator in the villas. We had our baby girl, bringing up the stroller to and from our room was just another task . I truly loved their food menu!

Stayed 4 nights in Mar 2025

10/10

All around great experience. Massive resort complex

Stayed 6 nights in Mar 2025

10/10

Awesome experience, beautiful beach, decent food, nice people. Would go again

Stayed 3 nights in Mar 2025

10/10

Staff was very attentive always making sure all our needs were met. Location was clean and all amenities included.

Stayed 4 nights in Mar 2025

10/10

Amazing resort with friendly staff!!

Stayed 4 nights in Feb 2025

10/10

We had experience of outstanding service at Grand Palladium White Sand Resort in every way. The staff was super friendly. We had two concierges at our villa - Cielo and David - who was in touch with us with all tiny details of our needs. We got a welcome bottle of champagne in our room and then bye rose bottle. The swimming pool and buffet were all nearby. Everything was so comfy and feel like home. and entertainment was amazing!

Stayed 5 nights in May 2025

10/10

Beautiful place.

Stayed 5 nights in Feb 2025

8/10

It was a good place far from town and airport

Stayed 4 nights in Jan 2025

10/10

The resort was big and amazing (lots of things to do and see). The food was great and the staff was very friendly.

Stayed 2 nights in Oct 2024

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Grand Palladium White Sand Resort & Spa All Inclusive

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Photo gallery for Grand Palladium White Sand Resort & Spa All Inclusive

Reviews

Popular amenities

Room options

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Junior Suite Single use Garden View

Highlights

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Junior Suite, Beachside

Highlights

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Suite, Beachside

Highlights

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Romance Bungalow by the lake

Highlights

Junior Suite Poolside

Highlights

View all photos for Junior Suite Garden View

Junior Suite Garden View

Highlights

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Suite Garden View

Highlights

Romance Villa Suite Poolside

Highlights

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Suite Deluxe

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Suite Junior

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Suite Junior

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Suite Junior

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Suite Junior

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Suite Junior

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Suite Superior

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Suite Deluxe

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Suite Deluxe With View

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Suite Junior

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Suite Junior

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Suite Junior

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Suite Deluxe

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Suite Superior

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Suite Junior

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Suite Superior

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Suite Junior

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Suite Superior

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Suite Deluxe

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Suite Deluxe

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Suite Superior

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Suite Junior

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Suite Junior With View

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Suite Superior

About the area

What's nearby

Getting around