Find Luxury Hotels in Pyrgos

"ONE OF MY WORST HOTEL EXPERIENCES AND AFTER TRAVELLING TO OVER 40 COUNTRIES,I HAVE NEVER FELT THE NEED TO LEAVE A BAD REVIEW UNTIL NOW:I had a very disappointing experience at Anemomilos.I specifically paid for a bright white designer-style room with an indoor hot tube& distinctive design features, including a well design bed shown in the listing.However,upon arrival I was given a completely different room with darker and more basic interior lacking the design and features that influenced my choice and instead of an indoor hot tube it had an outdoor hot tub.The hotel’s response was to say that it was the same“room category,”but this does not reflect the reality of the experience.The room I received was clearly different.An indoor hot tub and an outdoor one r not equivalent,particularly in cold, windy, weather,where the outdoor facility becomes effectively unusable.As a result, a major feature I paid for could not be used at all and Idid not receive the room experience I had selected which significantly impacted my stay.When I raised the issue,I did not feel supported.I did not feel treated with the level of respect and professionalism expected.I also did not feel genuinely welcomed during my interaction with staff which added to the overall negative experience.Ispent several hrs trying to resolve the issue with Expedia,but was only met with automated responses with no outcome.the repetitive nature of these responses further added to the frustration.Overall disappointing"

"Room was fine for our purpose. It was windy and raining and a short stay, so didn't get a chance to use pool or hot tub. "

"Everything was excellent! "

"The room is clean, breakfast was delicious, it was a peaceful and quiet atmosphere. We enjoyed our stay."

"Everything was just amazing, the room, the breakfast, the location ❤️❤️❤️"

"The hotel is situated on the southern end of Fira. An easy 5 minute walk to the Alantis Hotel which is at the heart of Fira and a great spot for pics. It is importantly just an easy 10 minute walk from the Fira bus stop with suitcases. We used the public bus to and from the airport saving us a small fortune as the taxis are expensive on the isle. I used the pool and its 3 strokes per arm end to end. Breakfast represents great value for your expenditure. Its humble surrounds are blown away by the view of the Caldera. Staff were lovely. The chief reception lady was very cool and made me laugh inwardly each day with her vibe. I broke a cup at breakfast and it was dealt with efficiently as if nothing happened. Good value with great views and ideal for those using the bus. "

"We had a great vacation at Katikies. Sophia and her team made a big difference for our stay. They were extremely attentive and accommodating to our needs and made us feel like valued guests. The rooms were very clean and "

"Excellent hospitality and great hotel . I would recommend everyone to stay here and it’s worth the money . As I mentioned in the feedback to the hotel staff the area outside of the rooms can get really slippery during rain or high moisture conditions and the hotel should do something about it like ex:- anti-skid coating or other options available. The gym needs to be fully setup and completed "

"The room was beautiful and we enjoyed our delicious breakfasts served on the deck with the spectacular view. I enjoyed having a swim in the cool pool in the early October morning and warming up afterwards in the jot tub on our deck. The staff were all very attentive and helpful. It was located on the walking path between Fira and Oia along the volcanic rim which was very convenient. We were very glad we stayed there. "