Quang Ninh Province Resorts

"Staff went out of their way to assist you on your needs. Very friendly staff."

"Love it"

"The property was clean and the staff was very kind. "

"Excellent, best , most spacious suite ever. Breakfast is good. The pools are amazing. Golf course is really exciting "

"I had an absolutely incredible stay at this hotel!! Probably in the top 5 best hotel stays I have ever had. Our room on the 22nd floor was absolutely amazing, beautifully renovated with modern finishes and a balcony with a stunning view of Halong bay… this hotel had everything! …and the front desk staff members were amazing- very friendly and eager to help us maximize our stay… they recommended a one-day boat tour which was really quite excellent. The breakfast buffet wasn’t included, but was really exceptional!! The dining room and lounge areas were beautiful and very comfortable with big cushy chairs! The overall price was very reasonable! My only complaint was that we went for a late dinner (9:30pm) at the restaurant where it was just us and one other table, and for some reason the food took forever… our server was lovely though and very apologetic, and she compensated us fairly so in the end everything was made right! When I come back here this would definitely be my go-to hotel! I highly recommend it!"

"My wife she like the place very clean and quiet so peace staff the best"

"We were a little apprehensive about booking our bucket list Ha Long Bay cruise with Scarlet Pearl after reading mixed reviews in various platforms but we went ahead with it and went with no expectations. We were very pleasantly surprised. The pick from our hotel in Hanoi was on time and in a luxury van which was very comfortable. We did stop at a pearl store on the way but there was zero pressure to buy anything. Check in was smooth and so was the transportation to the boat itself. Upon arrival we received a very warm welcome. The boat looked very classy and the staff very friendly. We were celebrating our wedding announcement and they went out of the way to make us feel special. Wendy is an excellent cruise manager. Her entire crew is super friendly and helpful. Very attentive to the passengers’ needs at all times. Food on the cruise is excellent and so are the drinks. They are very reasonably priced considering this is a cruise ship. Excursions are all well planned and excellent. Chris, the assistant manager is very knowledgeable and is very involved. We also took a private sunset cruise with another couple and that is just fantastic. Tony accompanied us on this cruise and showed off his smart phone camera skills by taking amazing photos. I can go on and on but this should give you an idea. I don’t understand the negative reviews. There is nothing negative about this cruise. All positive. Special shout out to Wendy, Chris, Jessica, James and Tony. Amazing people."

"This is an amazing property!! Top notch service, hospitality. The grounds are beautiful. Quiet and peaceful. The breakfast buffet was and room service food was excellent. Would stay here again in a heartbeat!!"

"Fabulous staff, wonderful trip. Tat was a great host, very sweet. Our butler Annie was lovely. The room was tired and really need updating however the private balcony was great! The most disappointing thing was the spa. It wasn’t accessible via the top deck bar area and you can’t see anything when sitting in the spa. Also on day 2 it was green!! Awful, we didn’t go in on day 2. Good on the buffet each meal was really good. The day trip to the village was great! "