Hotels near Queens Zoo

"Clean room, really small bathroom"

"Good breakfast"

"I was given no indication that there was no staff at this hotel when I booked it. I received a message through Expedia telling me I would be sent a code to enter the building the day of our arrival. It never came. When we got there a cleaning staff person let us in but we had no code to enter a room. Another guest in the lobby pointed out a small sign on the door to call. The person on the phone emailed me the code and said I hadn’t gotten it earlier because the room wasn’t ready- this was an hour after the stated check-in time. During our four days there we encountered several other people looking bewildered about how to check it- we directed them to the phone number on the door. We needed a box of tissues during our stay but there was no one to ask. We bought some. We stayed here previously when it was Sonder and it was great but this new management needs to figure out a better system. Won’t be back."

"The room clean and modern The area guest most confortable"

"Yes"

"Just overall. The look, the feel and the food at the bar was great and breakfast at the restaurant was great. "

"Yes "

"The bed and shower were amazing. Super quiet. Some items were dirty such as the remotes, hairdryer and tables but all else was great. Would stay here again. Parking was difficult and tight but Ly staff made it work. "

"Tv not working"