Hotels near Quest Mall

"I stayed at ITC Royal Bengal for three nights and had a wonderful experience. Check-in was smooth, and the reception staff upgraded me to a beautiful Exclusive Room with a fantastic view of the city skyline. Service throughout the stay was excellent, from housekeeping to dining. A special mention for the in-room dining team. On the night of December 31st, my sister and I returned late from a gathering and placed an order around 2:30 a.m. Despite the late hour, the team called to confirm the order and delivered freshly cooked, hot food within an hour. That level of service and care truly stood out and made us feel very well looked after. The restaurants were equally impressive, offering high-quality food with a great variety. I also loved spending time at the Sky Lounge. I met friends there a few times and thoroughly enjoyed the live music, ambiance, and overall vibe of the place. What really sets ITC Royal Bengal apart is the balance of luxury, warmth, and professionalism. Every interaction, from the front desk to dining and housekeeping, reflected genuine hospitality. I would absolutely choose to stay here again whenever I visit Kolkata to see friends and family. Highly recommended for anyone looking for a refined, comfortable, and memorable stay."

"The room was spotless, and the staff were very responsive. Check-in and check-out were smooth. However, the view out of the window was depressing: old, abandoned, multi-storied government quarters. I realize that the hotel cannot do anything about it. Our room keys often failed, and they needed to be rekeyed. This was for multiple rooms that our family used. So it looks like a more general problem. While the staff was very responsive and addressed the issue immediately, this did cause us some inconvenience. The location is unbeatable. Very close to the Gariahat and all the hustle and bustle. A lot of street food and street shopping options are within walking distance. The hopping malls are not far either. We used the hotel car for a few trips and airport pickup and dropoff. They are reasonably priced, and the drivers were great. Ubers were also very easy to get. The restaurant is nice. We enjoyed the breakfast buffet. However, the Indian options for lunch and dinner were often too spicy. They may be intended for Indian guests, but they are too spicy for Western palates. This is unlike the other 5-star restaurants in India I experienced on the same trip. "

"Aauris is a centrally located hotel. That makes it a winner. They have tried to fit in a nice room into a small space. Facilities are good. Service is good too. Best for executives travelling to the center of the city on work. Can be ok for a couple. We chose it for 3 adults - a couple + (adult) daughter. Better to forewarn the room is v small for 3 people - hope this helps future travellers. "

"Excellent location"

"Yes"

"Overall it was a good experience with a clean hotel and staff is friendly."

"Quite a treat of a small hotel in a friendly area. The hotel is situated opposite a park which is used regularly by locals for cricket, football, games and general hanging out. The rooms / beds are comfortable but overall the hotel needs tidying up or redecorating. Service is excellent: staff do all they can to help and ensure our stay was good. WiFi is hit-and-miss. "