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Reviews of Lake Quinault Lodge

3.5 out of 5
Lake Quinault Lodge
345 S Shore Rd, Quinault, WA

Reviews

8.2

Very good

Rating 10 - Excellent. 311 out of 700 reviews" "
Rating 8 - Good. 220 out of 700 reviews" "
Rating 6 - Okay. 87 out of 700 reviews" "
Rating 4 - Poor. 58 out of 700 reviews" "
Rating 2 - Terrible. 24 out of 700 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Eric

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Chelsey

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property with an inviting lodge. A fantastic place to enjoy the beauty of the area!
Stayed 1 night in Mar 2024

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Gary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful serene peaceful setting in an iconic lodge.
Stayed 6 nights in Mar 2024

4/10 Poor

Andrew

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The Lodge is a historic building in a beautiful setting but the rooms and facilities are tired, uncomfortable and more akin to a 1.5 - 2 star hotel. Its damp, dank and smelly. We stayed in room 207 which I would encourage everyone to avoid. The boiler room is nearby and I was kept awake all night by loud metallic banging caused by the heating system. Staff were not responsive to my concerns and didn’t even bother to validate my complaints, acting in a defensive and dismissive manner. The restaurant is drastically overpriced for poor quality offerings and a menu which belongs in the 1980s. I encountered multiple rude staff both in the dining area and at main reception.
Stayed 2 nights in Mar 2024

6/10 Okay

Christine, Portland

Travelled with family, Travelled with family and small children
The exterior and outside are beautiful. I really loved the inside communal living area too. This is such a neat idea, and it was well used. The room itself was tiny, dank, smelled musty, and not terribly comfortable. No room cleaning services, you have to ask for towels or coffee and what they provide is minimal. The room was cold and no shower, just a tub. I tried to think of it like camping. The food in the dining room was quite good, but really overpriced. The dining staff was all very friendly. The location is amazing though, many trails accessible from the hotel and they are absolutely gorgeous. There’s no cell service or WiFi- which was fine although I wish I would have known in advance. You can drive over to the Quinault Internet Cafe to get WiFi with a meal or coffee.
Stayed 2 nights in Mar 2024

10/10 Excellent

Ngan L

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a fun place for my family. The dinner menu is pricey but it was a special treat to dine at their restaurant.
Stayed 1 night in Feb 2024

10/10 Excellent

Bria

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful
Stayed 1 night in Mar 2024

8/10 Good

TERESA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

8/10 Good

Nancy

Travelled with family
We didn’t have any heat in our room. Called the front desk and they had no one on maintenance staff so they gave us a space heater. I froze all night. The lake view from our room was amazing though.
Stayed 1 night in Mar 2024

10/10 Excellent

Olivia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
beautiful place, calm, with great easy hikes and lakeshore
Stayed 1 night in Mar 2024

10/10 Excellent

DANIEL

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great time and the fireplace was awsome. Spent a lot of time sitting and reading by it. On the second day the boiler gave out in the lodge so they gave everyone an electric heater for the rooms which worked fine. It was February in the Quinault Rain Forest so it was beautiful and the waterfalls were spectacular. If you have time, take the trip to the Hoh Rain Forest and do the Trail of Moss. You will never forget it.
Stayed 2 nights in Feb 2024

10/10 Excellent

Janielle

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The lodge was nice and cozy to walk to into particulary after coming in from a winter wonderland outdoors. The front staff was informative and pleasant. Although limited, the dinner options were quite tasty and our server was amazing. The pool was nicely headed. We had a corner fireplace room. It was very nicely updated including the heated floors in the bathroom. My only complaint is the flat pillows and no extra towels in place to swim.I will definitely stay again.
Stayed 1 night in Mar 2024

10/10 Excellent

Bruce

Stayed 1 night in Mar 2024

10/10 Excellent

Amber

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Historic lodge with a variety of accommodations in a sunny setting. This was a perfect location for a weekend of rest and relaxation. Lovely room inside the lodge, comfortable king bed, private bathroom and more.
Stayed 2 nights in Mar 2024

8/10 Good

john, Des Moines

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Because the Lodge furnace was not working, we were given an upgrade to a Lakeside room. We were pleased with the modern and comfortable room.
Stayed 1 night in Feb 2024

6/10 Okay

John Simon

Travelled with family
Disliked: Staff & service, property conditions & facilities
The area is beautiful, the facility is old and quaint but the rooms could use a little regular TLC. The beds were ok, the pillows were flat and gave both of us stiff necks after day two. With little to no breakfast options currently in the area, upon checkout with many people heading to their next destination a coffee station in the lobby would be a nice gesture and go a long way to leaving a positive lasting memory.
Stayed 2 nights in Feb 2024

6/10 Okay

carly

Liked: Cleanliness, staff & service
The property is beautiful. What we enjoyed was the lake, pool and sauna. What wasn’t our favorite was the stains on the sheets, the smell of the room, and the lack of free WiFi. The hotel allows 30 minutes of free WiFi per day. Cell service is limited to non existent if you’re planning on hiking the area of needing to do any research make sure you have all of that before you head there. Staff was friendly and the lodge is pretty cool to looking. No tv or phone in the room either. It is truly a place to unplug.
Stayed 1 night in Feb 2024

10/10 Excellent

Edward

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful lodge in an amazing area. Really good food!
Stayed 1 night in Feb 2024

10/10 Excellent

Layne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The most amazing staff in a beautiful location. Will be going back much sooner than expected.
Stayed 1 night in Feb 2024

4/10 Poor

Michael

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

Joe

Travelled with family
Beautiful and historic. The location for outdoor activities is excellent. We stayed in the lakeside building and the ice machine did not work and there was no refrigerator. Additionally, the hot water was spotty.
Stayed 2 nights in Jan 2024

10/10 Excellent

Kursta

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
The heated indoor pool was a nice surprise along with the amazing game room for families. Customer service was exceptional and it made for a relaxed getaway. There wasn’t great cell service and/or WiFi due to the remote location but that is why we were there…to be in nature. Lots of great hikes and only a 45 minute drive to Ruby Beach which is one of our favorites.
Stayed 1 night in Jan 2024

10/10 Excellent

Marvin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Isabel--Front Desk Lead on 26 Jan,2024
Thank you for your response! We appreciate your feedback and hope to see you again!

6/10 Okay

Andrew

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Stayed 1 night in Jan 2024
Response from Isabel--Front Desk Lead on 26 Jan,2024
Thank you for your response! Please feel free to provide us with any additional information about your stay that could improve the next. We hope to see you again soon!

6/10 Okay

Cody

Travelled with partner
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Yea
Stayed 2 nights in Dec 2023
Response from Isabel--Front Desk Lead on 26 Jan,2024
Thank you for your response! Please feel free to provide us with any additional information about your stay that could improve the next. We hope to see you again soon!

10/10 Excellent

Elizabeth

Travelled with family
Stayed 2 nights in Dec 2023

10/10 Excellent

David, Las Vegas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve been to plenty of deep-country properties like this, and the lodge here is easily top 3 in terms of quality of on site food and the superb cleanliness of the place. I intend to go back, it was a lovely stay. Staff superb.
Stayed 1 night in Dec 2023

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful national park lodge located in the Olympic Rain Forest. The lodge and staff were terrific and the Thanksgiving dinner was unbelievable. Would highly recommend this experience to those wanting to escape to an incredible natural environment.
Stayed 1 night in Nov 2023

8/10 Good

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

6/10 Okay

Elaine

Travelled with group
Liked: Cleanliness, staff & service
Great to visit/stay. Don't book with Expedia...room changes not available, no view...book directly with Lodge
Stayed 2 nights in Nov 2023

2/10 Terrible

Victor

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The first thing we noticed was that the room was very dated and probably hasn't been renovated since the 90s. The fireplace was covered with a non-removable glass, which was completely opaque from the inside, making it pointless. There were deep yellow stains on the pillowcases and bed sheets. Lady at the reception said that laundry facilities have been problematic and the issue is hotel-wide. There were other noticeable stains on the bed and the carpet. No room service (you have to come down to reception and get everything yourself). Only 30 minutes of extremely slow Wifi, after which you have to pay $8 for every 2Gb. No cell phone reception of any kind. No free breakfast. All of those issues would be completely forgivable and even minor if the rates were not $300 per night. The price is completely unjustified. We did not end up staying and got a full refund through Expedia.
Stayed 2 nights in Nov 2023

6/10 Okay

Janet, Cartersville

Lodge was beautifully situated overlooking the lake. Room was tiny and bathroom shower was dangerous. Slippery floor and small. More shower grab bars, please. Stairs to second floor room were dark and handrail stopped before you reached the top.. ended up pinching my finger trying to find a place to hold on to.
Stayed 1 night in Oct 2023

10/10 Excellent

Karyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was delicious!
Stayed 1 night in Nov 2023

10/10 Excellent

KerriAnn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our server Jessica in the Elk Room was so wonderful, suggesting drink/dishes for dinner that were so tasty!
Stayed 1 night in Nov 2023

8/10 Good

Patrick

Liked: Staff & service, room comfort
Great atmosphere. You feel like you are back in the day when stopping at an inn for rest and escape was a bit of an adventure. Comfortable facility with charm plus. Could use some deeper cleaning in room. Food is expensive for what it is, but comparable to other state and federal park venues. Staff is very earnest, friendly, and helpful.
Stayed 1 night in Nov 2023

10/10 Excellent

Donald

Stayed 1 night in Nov 2023

8/10 Good

Olga

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No tv 📺 no cell phone 📱 no phone ☎️ no internet , only 30 minutes
Stayed 1 night in Oct 2023

10/10 Excellent

Lou

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous getaway! Love the fireplace and all the photos documenting the history of the lodge. Very pleasant honeymoon atmosphere. Great hiking and photo spots. Staff were all super friendly and helpful.
Stayed 2 nights in Oct 2023

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love the Lodge
Lake Quinault Lodge is a wonderful place to stay. Historic lodge, beautiful lake, lively trails nearby, great food and service. My favorite place to stay on the Olympic Peninsula and in all of Washington.
Stayed 1 night in Oct 2023

10/10 Excellent

Leslie Morton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was an amazing weekend. Very rustic and old fashion. Perfect place to escape modern technology.
Stayed 2 nights in Oct 2023
Response from Alexis F on 22 Oct,2023
Thank you so much for your positive feedback! We have shared your comments with the management team. Should you need further assistance, please don't hesitate to reach out.

10/10 Excellent

Sheryl

Travelled with family
Liked: Amenities
So quaint so peaceful amazing getaway
Response from Alexis F on 22 Oct,2023
Thank you for sharing your feedback. You comments have been shared with the management teams. Should you need further assistance, please dont hesitate to reach out.

2/10 Terrible

Devang

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Extremely outdated tiny room with very bad mattress. Room doesnt look at all like in pictures. Bathroom door doesn't close/lock. Only good is location.
Stayed 1 night in Oct 2023
Response from Alexis Feliciano - Operations Manager on 22 Oct,2023
We are truly appreciative of your business and for providing us with details regarding your recent stay. Please accept our sincere apology for the inconsistencies and inconveniences which you've noted regarding your overall experience with us. We thrive on repeat business and it is regretful that this stay might have an impact on your impression of Lake Quinault Lodge by Aramark Destinations.We have reviewed the specifics of your concerns with the appropriate management teams, ensuring that corrective actions are immediately pursued. Service excellence is paramount to us, and it is disheartening that we missed the mark.

4/10 Poor

Patrice

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Katie

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023
Response from Alexis F on 17 Oct,2023
Thank you for taking the time to share your review from your recent say at Lake Quinault Lodge.We hope to welcome you back in the near future

6/10 Okay

Patricia

Stayed 2 nights in Oct 2023

8/10 Good

Jeannette, Caguas

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Alexis F on 17 Oct,2023
Thank you for taking the time to share your review from your recent stay at Lake Quinault Lodge. We hope to welcome you again in the near future.

2/10 Terrible

Dongjin

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Most poor view room and unkind staff and online booking extra charge. I think Expedia booking is not good option. No TV, Refrigerator, microwave, Wi-Fi, internet. Their management is horrible. I never want to come back. I don’t want to recommend to others. If you want to see lake view, go to other accommodation.
Stayed 1 night in Oct 2023
Response from Alexis F on 17 Oct,2023
We are truly appreciative of your business and for providing us with details regarding your recent stay. Please accept our sincere apology for the inconsistencies and inconveniences which you've noted regarding your overall experience with us. We thrive on repeat business and it is regretful that this stay might have an impact on your impression of Lake Quinault Lodge.We have reviewed the specifics of your concerns with the appropriate management teams, ensuring that corrective actions are immediately pursued. Service excellence is paramount to us, and it is disheartening that we missed the mark.However, should you consider staying with us again, whether for a special occasion, getaway, or business trip, reservations can be made by visiting Olympicnationalparks.com.Thank you again for your candid feedback.

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

8/10 Good

Sara

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Alexis F on 17 Oct,2023
Thank you for taking the time to share your review from your recent stay at Lake Quinault Lodge. We hope to welcome you back soon.