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Reviews of Vista del Angel Hotel Boutique

4 out of 5
Vista del Angel Hotel Boutique
Cotopaxi N 9- 17 y Esmeraldas, Quito

Reviews

9.8

Exceptional

Rating 10 - Excellent. 127 out of 140 reviews" "
Rating 8 - Good. 8 out of 140 reviews" "
Rating 6 - Okay. 1 out of 140 reviews" "
Rating 4 - Poor. 2 out of 140 reviews" "
Rating 2 - Terrible. 2 out of 140 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Cortney

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
So beautiful. Loved the rooms. Staff was amazing.
Stayed 2 nights in Apr 2024

8/10 Good

Arlene, Calgary

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Easy check in. Rooms are definitely dated but clean. Hotel is away from any attractions as it is quite a long steep walk up hill which is not easily accessible.
Stayed 2 nights in Apr 2024

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Timothy

Stayed 2 nights in Mar 2024
Response from No on 22 Mar,2024
Thank you Timothy for trusting us, have an enjoyable end of trip in Ecuador and safe trip back home.

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have traveled all over the world and you will not find a better boutique hotel with prime view, location, amazing taste and breakfast! Just book it. You will not be disappointed!
Stayed 1 night in Mar 2024
Response from Stéphane on 8 Mar,2024
Thank you Robert for your nice words. It was really a pleasure having you with us. We wish you a fantastic continuation of journey in Ecuador.

10/10 Excellent

Marek

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice design
Stayed 1 night in Feb 2024
Response from No on 8 Mar,2024
Thank you Marek for being with us and your kind words

10/10 Excellent

MARIANNE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The views were amazing! Everyone was friendly, happy to assist and kind. The room was nice, comfortable bed and views of the entire city. We enjoyed breakfast and dinner most days and it was delicious. Chris and the chef were just wonderful. The walk back from the historic district is a steep hill but good exercise. Definitely recommend staying here.
Stayed 3 nights in Feb 2024
Response from No on 8 Mar,2024
Dear Marianne, we hope you had a very pleasant stay in Ecuador and thank you for your comments. It was nice having you with us.

4/10 Poor

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The provider was unable to deliver a key component of my trip. From the beginning booking was difficult.
Stayed 1 night in Feb 2024
Response from No on 15 Feb,2024
Dear Mr Torales, I feel very sorry to read that we could not meet your expectations. Far from looking for excuses, I would nevertheless point out that the hotel does not have a permanent massagist. This service is on demand (as advertised) and hence is outsourced. Unfortunately, as explained by our receptionist, the service provider cancelled the session only 20 minutes before it was due, clearly a professional mistake from her end. Though it may be of no comfort to you, corrective action has been taken. We thank you for your comment and do hope that the rest of your one-night stay was pleasant, particularly so as you were granted early check-in for free. Kind regardsThe administrator

10/10 Excellent

DR. SEGUNDA YANEZ

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Accommodation,excellent, our assigned room needs a chairs
Stayed 4 nights in Feb 2024
Response from No on 22 Mar,2024
Thank you Doctor Yanez, it was a pleasure having you with us. We will take due consideration of your comment. Kind regards

10/10 Excellent

Stewart

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a nice 2 day stay. The hotel staff were excellent, they helped us with reservations and tours. Thanks Kevin and Daniel.
Stayed 2 nights in Jan 2024
Response from None on 16 Feb,2024
Thank for being with us. We wish you a nice end of holidays.

10/10 Excellent

Kirsty

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were excellent. I e-mailed the property a few times before we arrived & they were prompt and helpful in their replies. They organised airport transfer & a Cotopaxi tour which was superb. I’d forgotten breakfast was included & was delighted with the quality & the views from the restaurant are fantastic. The hotel is on a steep road so we mainly stayed in at night and ate at the hotel too. Most of the food was delicious - the salads and pasta in particular but the meat dish wasn’t the best. We were able to book the sauna & jacuzzi and have sole use and the courtyard was a lovely quiet and peaceful area to relax. Highly recommend.
Stayed 4 nights in Dec 2023
Response from None on 16 Feb,2024
Dear Kirsty, it was a pleasure having you with us. Thanks for your comments.We hope you had a safe trip back.

10/10 Excellent

Naomi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
amazing view, and delicious breakfast
Stayed 1 night in Jan 2024

10/10 Excellent

Celine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel in South America 😀
Everything was amazing from beginning to end. The kindness of the staff, the view from the hotel, the comfort of the rooms (the best bed I’ve slept in), a delicious breakfast and the beauty of each room so we’ll decorated. We loved that we could enjoy the jacuzzi at no extra cost. We had a wonderful stay and can’t wait to come back!!
Stayed 1 night in Dec 2023

10/10 Excellent

CANDY

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Response from No on 22 Mar,2024
Thank you Candy, it was a pleasure to have you with us.

10/10 Excellent

Annisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible views. Magnificent restaurant. Fantastic service and rooms. We loved this hotel. Two things to note which should not stop you from booking this great property. The views are incredible because the hotel is high on a hill which for those unaccustomed to the altitude meant taxis back every night rather than waking back. And two of those taxi drivers said the area around the hotel can be stretchy after dark so even if you can walk it, might not want to. We just used this as an excuse to keep eating in the restaurant for dinner!!!
Stayed 2 nights in Dec 2023

10/10 Excellent

joan, Excelsior

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cool hotel with amazing views of the city- you can see the basilica, angel, all other churches and structures and many that are lighted at night time. Property has an old world charm. Several blocks from historical center. Quito in general is in disarray but felt safe.
Stayed 2 nights in Dec 2023

10/10 Excellent

Alesia

Travelled with group
Liked: Amenities
Best view in Quito. Excellent staff.
Stayed 8 nights in Nov 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Kerly the receptionist was the best she helped us arrange. Everything was absolutely perfect to employ give the girl raise. It is hard to find staff that are as good as employee as her.
Stayed 3 nights in Nov 2023

10/10 Excellent

Michael

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very responsive. Grounds and views are beautiful. Very enjoyable experience and vibe!
Stayed 1 night in Nov 2023

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a beautiful and unique hotel with views over keto that are mind blowing. Every morning woke up to a spectacular sunrise and gorgeous view overlooking quito. in the mountains. The hotel is immaculate and very beautiful. The restaurant was excellent with outstanding views of quito. The waiter and bartender at the restaurant were first class, as well as the hotel reception people. Would highly recommend this hotel to anyone.
Stayed 2 nights in Nov 2023

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is a gem. 5 star service, accommodations, facilities. What tops it off are the art and decor. Everywhere you look is eye candy!!!
Stayed 1 night in Nov 2023

10/10 Excellent

Alison M

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is beautiful with a gorgeous view of Quito. The food is great, the staff is very friendly and accommodating. Our room was very comfortable.
Stayed 6 nights in Oct 2023

10/10 Excellent

Ilajil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay
Location: perfect for us, walking distance to Old town, lovely view of Virgen de Panecillo from veranda and dining room. Has a very relax atmosphere. Wifi is great! Check in was easy, staff greeted us everytime we come back from tour or just strolling in the city. Food in the restaurant is delicìous, breakfast is just amazing with fruits, toasted Quinoa with yogurt and fresh coffee. Lastly, staff is super awesome, Kevin, James and bright eyed lady (sorry forgot her name) took an extra mile by mailing my Gopro to my next destination. Thank you so MUCH!!!
Stayed 1 night in Oct 2023

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2023

10/10 Excellent

John

Stayed 3 nights in Oct 2023

10/10 Excellent

Geneva

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2023

10/10 Excellent

Rosario

Travelled with family, Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The Castillo Vista del Angel Boutique Hotel is the most beautiful hotel because of the view, the staff who is very caring and attentive, the interior decoration and how neat the place is maintained. They make you feel at home and help you in any need you have. We love the breakfast, it is healthy and colorful, and the view of the city is available from different angles when you eat meals. Amazing place! It helps you to appreciate how lovely is Quito!
Stayed 1 night in Oct 2023

10/10 Excellent

Kar Wai

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best view of the area, nice staff, nice food, nice entertainment
Stayed 2 nights in Oct 2023

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend this hotel!
Really amazing hotel!! The view is spectacular. You can see the churches nestled amongst the cityscape, and the Virgin Mary Statue on the hillside. The restaurant has been excellent for both dinner and breakfast. At night you can use a telescope to see the statue high in the hillside all lit up. Carolee (?) At the front desk has done a wonderful job of helping us navigate to the sites and arrange transfer to the airport. The architecture and artwork of the hotel is outstanding. Make sure to visit the courtyard with the fountain and living walls. I highly regimes this hotel if you are staying in the historic center of Quito.
Breakfast - 1st course
Dinner
Through the telescope in the restaurant
Stayed 1 night in Oct 2023
Response from Staff on 8 Oct,2023
Thank you so much for your comment dear Michelle! We appreciate it. Hope you come back soon!

10/10 Excellent

davorka, Vancouver

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2023

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breathtaking Views and Exceptional Service
This was one of my most pleasant stays in a hotel. The staff here was beyond accommodating and excellent with their service, especially Kevin and James at the Front Desk. The restaurant served the best food we had in Ecuador. The hotel is absolutely gorgeous and the views are breathtaking. The water pressure was perfect. The bed was extremely comfortable. The quietness of the hotel was relaxing. You won’t have local channels on the TV, but you do have Netflix. They offer filtered water. AND, they decorated our room for my birthday! We enjoyed it here so much that we returned after visiting The Galapagos before heading home the next day. I would absolutely recommend staying here.
Amazing Views
Gorgeous Art
Gorgeous Art
Lovely Hotel
Stayed 4 nights in Aug 2023

10/10 Excellent

Ambrish, West Chester

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Parking was difficult.
Stayed 2 nights in Sep 2023

10/10 Excellent

Kendra

Stayed 2 nights in Sep 2023

10/10 Excellent

Leydis

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

10/10 Excellent

Jose

Liked: Amenities
I stayed here for three nights, and it was one of the best hotels that I’ve stayed in South America. The staff was excellent. The front desk agent was always there available for any needs that I had. The room was clean, spacious and very pretty. Breakfast was delicious. My breakfast was included daily and it had variety of fruit plate, coffee juice, and scrambled eggs. I was very happy with this hotel, but what makes it outstanding it’s a great service that was provided from the staff 10 out of 10.
Stayed 3 nights in Aug 2023

8/10 Good

Stella Seonok, Charlottesville

Liked: Cleanliness, staff & service
Stayed 7 nights in Aug 2023

10/10 Excellent

Madeline

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023

10/10 Excellent

Cristina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cute hotel. Nice restaurant at the top with an incredible view of the city. Great price for my stay.
Stayed 2 nights in Aug 2023

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente
Stayed 1 night in Jul 2023

10/10 Excellent

Wlodek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023

10/10 Excellent

Cesar

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
It was an espectacular experience. Hotel was marvelous, food excellent, stuff super knowledgeable and friendly. Can’t wait to comeback!!
Stayed 1 night in Jul 2023

10/10 Excellent

CRAIG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023

10/10 Excellent

Mike

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is incredible. The staff are welcoming. The views were awesome. I would highly recommend this hotel to family and friends.
Stayed 2 nights in Jul 2023
Response from Hotel Castillo Vista del Angel on 8 Jul,2023
Thank you so much! We really appreciate this

10/10 Excellent

Donna

Stayed 2 nights in Jun 2023

10/10 Excellent

Heather

Stayed 1 night in Jun 2023

10/10 Excellent

Brooke, Brooklyn

Stayed 4 nights in Jun 2023

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023

10/10 Excellent

Sai Jathin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff at the hotel. Kevin and Chris tare always there and took care of everything we required. The hotel sits on a hill and has amazing view of Quito. It is located in the old town and is a short walk away from Plaza Grande and the Basilica. Great place to start a walking tour of the city. Although, it might not be ideal for venturing out past dusk.
Stayed 3 nights in Jun 2023