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Four Points by Sheraton Brisbane

4.0 star property
Upmarket hotel, a quick walk to Queen Street Mall

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your current months are August, 2024 and September, 2024.
August 2024
September 2024

Photo gallery for Four Points by Sheraton Brisbane

Lobby
Exterior
Premium bedding, pillow-top beds, in-room safe, desk
Daily buffet breakfast (AUD 39.00 per person)
Shower, free toiletries, hair dryer, towels

Reviews

8.6

Excellent

Popular amenities

  • Breakfast available
  • Restaurant
  • Bar
    BarBar
  • Room service
    Room serviceRoom service
  • Housekeeping
    HousekeepingHousekeeping
  • 24/7 front desk
    24/7 front desk24/7 front desk

Check-in time

3:00 PM

Check-out time

11:00 AM
The price is S$184
Price available on 18/08/2024

Explore the area

Map
99 Mary Street, Brisbane, QLD, 4000
  • Popular LocationSouth Bank Parklands14 min walk
  • Popular LocationXXXX Brewery4 min drive
  • Popular LocationBrisbane Convention and Exhibition Centre4 min drive
  • AirportBrisbane, QLD (BNE)25 min drive

Most relevant reviews

ExperimentalCarousel

10/10 Excellent

Hwa Meng
Jun 22, 2024
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About the area

Brisbane

Located near the beach, Four Points by Sheraton Brisbane is in Brisbane Central Business District, a neighbourhood in Brisbane with great shopping. The area's natural beauty can be seen at Roma Street Parkland and Brisbane City Botanic Gardens, while Brisbane Showgrounds and Lone Pine Koala Sanctuary are popular area attractions. Looking to enjoy an event or a match? See what's going on at The Gabba or Suncorp Stadium. Kayaking offers a great chance to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails and mountain biking nearby.
Visit our Brisbane travel guideOpens in a new window

What's nearby

  • Queen Street Mall - 5 min walk
  • South Bank Parklands - 14 min walk
  • Roma Street Parkland - 15 min walk
  • XXXX Brewery - 4 min drive
  • Brisbane Convention and Exhibition Centre - 4 min drive

Getting around

  • Brisbane Central Station - 10 min walk
  • Brisbane Airport (BNE) - 25 min drive

Restaurants

  • ‪Mr Edward's Alehouse & Kitchen - ‬3 min walk
  • ‪Turquoise Kebab - ‬1 min walk
  • ‪Nando's - ‬2 min walk
  • ‪The Maillard Project - ‬3 min walk
  • ‪Shabuhouse - ‬2 min walk

About this property

Four Points by Sheraton Brisbane

Upscale hotel near Queen Street Mall
Located close to Eagle Street Pier and Treasury Casino, Four Points by Sheraton Brisbane provides a coffee shop/cafe, dry cleaning/laundry services and a bar. The on-site international cuisine restaurant, The Eatery, serves breakfast. Free in-room WiFi is available to all guests, along with a 24-hour gym and a 24-hour business centre.
Other perks at this hotel include:
  • Buffet breakfast (surcharge), valet parking (surcharge) and express check-out
  • A porter/bellboy, ATM/banking services and smoke-free property
  • 5 meeting rooms, concierge services and a 24-hour front desk
  • Guest reviews say great things the breakfast, helpful staff and proximity to shopping
Room features
All 247 rooms boast comforts, such as premium bedding and pillow menus, in addition to thoughtful touches, such as laptop-compatible safes and laptop-friendly workspaces. Guest reviews highly rate the cleanliness rooms at the property.
More amenities include:
  • Pillowtop mattresses and free cots/infant beds
  • Bathrooms with showers and free toiletries
  • 40-inch LCD TVs with digital channels
  • Recycling, electric kettles and daily housekeeping

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Onsite parking available only on request
  • Secured, covered valet parking on site (AUD 60 per day; includes in/out privileges)

Food and drink

  • Daily buffet breakfast available for a fee: AUD 39 for adults and AUD 19.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Industry Brews
  • The Eatery

Things to do

  • 24-hour gym

Family friendly

  • Free cot
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets on request
  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 2,615 square feet of conference space
  • 24-hour business centre
  • 5 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Height-adjustable showerhead
  • In-room accessibility
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 40-inch LCD TV with digital channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • In-room dining only
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 1:00 AM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.95 per cent for credit card payments
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AUD 60.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately AUD 39.00 for adults and from AUD 19.50 for children
  • Valet parking fee: AUD 60 per day (in/out privileges)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 60.0 per night
  • Credit card charges are subject to a surcharge of 1.95 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Set meals are served in guestrooms only (no menus or public dining)
Parking height restrictions apply

Property is also known as

Brisbane Four Points
Brisbane Sheraton
Four Points Brisbane
Four Points Sheraton Brisbane
Four Points Sheraton Hotel Brisbane
Sheraton Brisbane
Sheraton Brisbane Four Points
Sheraton Four Points Brisbane
Four Points Sheraton Brisbane Hotel
Four Points by Sheraton Brisbane Hotel
Four Points by Sheraton Brisbane Brisbane
Four Points by Sheraton Brisbane Hotel Brisbane

Frequently asked questions

Is Four Points by Sheraton Brisbane pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Four Points by Sheraton Brisbane?

As of 27 Jul,2024, prices found for a 1-night stay for 2 adults at Four Points by Sheraton Brisbane on 18 Aug,2024 start from S$183.72, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Four Points by Sheraton Brisbane?

Valet parking is available for AUD 60 per day.

What time is check-in at Four Points by Sheraton Brisbane?

Check-in start time: 3 PM; check-in end time: 1:00 AM.

What time is check-out at Four Points by Sheraton Brisbane?

Checkout is at 11 AM. Late checkout is available for a fee (subject to availability).

Where is Four Points by Sheraton Brisbane located?

Located in Brisbane Central Business District, this hotel is within a 10-minute walk of Queen Street Mall, Eagle Street Pier and Treasury Casino. Queensland Performing Arts Centre and Brisbane Convention and Exhibition Centre are also within 1 mi (2 km). Brisbane Central Station is 10 minutes by foot and Brisbane Roma Street Station is 15 minutes.

Four Points by Sheraton Brisbane Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 551 out of 1003 reviews" "
Rating 8 - Good. 295 out of 1003 reviews" "
Rating 6 - Okay. 83 out of 1003 reviews" "
Rating 4 - Poor. 47 out of 1003 reviews" "
Rating 2 - Terrible. 27 out of 1003 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Dean

Air conditioning loud
Stayed 1 night in Jul 2024

6/10 Okay

Vijay

Travelled with family
Quite claustrophobic in the reception area-few tables and chairs in the reception area together with a mini coffee kiosk-most unpleasant for a 4 star hotel that carries the Marriot Bonvoy/Sheraton name-gym has just one treadmill-small and uncomfortable. Housekeeping had to be reminded to top up daily utilities like coffee, milk, and making up my room.
Stayed 8 nights in Jul 2024

10/10 Excellent

Leanne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Jul 2024

10/10 Excellent

Phil

Travelled with partner
Liked: Amenities
The whole experience was good. The only concern was actually finding the property perhaps due in large part to all the construction and road work going on in Brisbane.
Stayed 1 night in Jul 2024

10/10 Excellent

Ri chun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean
Stayed 1 night in Jul 2024

10/10 Excellent

Jody

Travelled with partner
Liked: Amenities
Lived it all. Friendly efficient staff and clean comfortable room
Stayed 1 night in Jul 2024

10/10 Excellent

Hwa Meng

Stayed 2 nights in Jun 2024

8/10 Good

Paul

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty central hotel, but squishy on the layout, decent room.
Stayed 1 night in Jun 2024

8/10 Good

Kendra

Liked: Cleanliness, staff & service, property conditions & facilities
The sink sprays when you turn on the tap
Stayed 1 night in Jun 2024

4/10 Poor

Giulia

Carpets need replacing . Staff should let you know what is around the area. Where to get take out. It was ok for an overnighter
Stayed 1 night in Mar 2024

4/10 Poor

Kathryn

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in is slow. I was allocated a room already occupied by someone else (awkward), reallocated another room but that took time, the air conditioner in the room was really noisy, my car was damaged in valet parking area, valet parking is very expensive. A disappointing experience. Will not rebook and do not recommend. Should have booked the Quest across the road.
Stayed 1 night in May 2024

10/10 Excellent

Mehaka

Stayed 3 nights in May 2024

8/10 Good

Marc

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When we first arrived, the small front lobby was full of people and luggages everywhere. Likely fans from the big soccer championship. Not a great first impression. Everything else was good. The room was modern and clean.
Stayed 2 nights in May 2024

8/10 Good

Jenni

The room was great! The bed very comfortable, the room clean and well appointed. Breakfast was the big let down. $25 for a ‘hot’ breakfast that was stone cold. Very disappointing, not the way you want to end your stay.
Stayed 1 night in May 2024

10/10 Excellent

Sheldon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to cbd and transport. Room and hotel was clean
Stayed 3 nights in Feb 2024

6/10 Okay

Chieu-Anh

Travelled with family
Disliked: Amenities
The hotel location is close to Queen St Mall and the bed was comfy. Stayed for 4 days, and we received one complimentary 600ml water bottle. The tea wasn't replenished however, we kept getting milk (although we didn't use any of it). My main concern was that each time we had the airconditioner on, it triggered our asthma. Unsure whether there was dust coming through the vents but when we switched it off, my sister and I were fine.
Stayed 3 nights in Apr 2024

10/10 Excellent

Simon

Stayed 4 nights in Apr 2024

10/10 Excellent

Mark

Stayed 4 nights in Apr 2024

6/10 Okay

Claire

Business traveller
Liked: Cleanliness
Disliked: Property conditions & facilities
Well located, fine if you are looking for basic accommodation. No frills - not even soap to wash your hands but it was clean.
Stayed 1 night in Apr 2024

8/10 Good

Norman

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable bed but no view. Great location just couple of blocks from queen’s mall and a lot food options in surrounding area.
Stayed 2 nights in Apr 2024

8/10 Good

Carrick

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities
The lifts felt claustrophobic due to being all dark.
Stayed 1 night in Apr 2024

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel!
Great experience. Clean, modern hotel. Fantastic breakfast buffet!
Stayed 1 night in Apr 2024

10/10 Excellent

suyapa

Liked: Staff & service, property conditions & facilities
The staff, location, services were all excellent, no noise at night , you feel very safe. I will stringly recomend this hotel without any hesitation. 😊😊😊😊
Stayed 6 nights in Apr 2024

10/10 Excellent

suyapa

The service was great. Staff was very nice
Stayed 1 night in Apr 2024