It was a very good and pleasant stay in Four Points with my partner as we celebrate our Hon in Brisbane... We were greeted and was given upgrade to City View as per GSA upon checked in. She was very pleasant and very informative about my booking details.
The only thing I noticed is, when I checked the amenities inside the guests room they only set up for single occupancy. We haven't bring some toothbrushes with us as we only travel light and knowing that the hotel has one upon arrival together with the shampoo's and soap.
I didn't call reception as we checked in bit late and were tired as we arrived in the hotel. I checked for sleepers but nowhere to find as well and lucky there's water available as we don't need to go out that night.
In the morning before heading out for breakfast I asked the reception for extra pillow, water and make up room service and the lady was very accommodating and surprisingly, as we went back to hotel the amenities changed. There's three big containers of shampoo, conditioner and body wash in the shower area wherein upon arrival on first day, it's not set up. Sleepers as well was set up.
Those are the only issues we had during our stay and hopefully as we plan to come back on April and stay in same hotel, this will be taken care of.
Overall, the room is well cleaned and service. Looking forward in our next visit.