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Outdoor pool
Outdoor pool
Minibar, in-room safe, desk, iron/ironing board
Minibar, in-room safe, desk, iron/ironing board

Guest reviews

4.5/5 Wonderful
967 reviews
Guests rated this property 4.6/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Air conditioning
Restaurant
Gym
Breakfast Available

Cleaning and safety practices

Cleaned with disinfectant
24-hour vacancy between guest room stays
Hand sanitizer provided

Map

Explore the area

Popular LocationRoma Street Parkland8 min walk
Popular LocationQueen Street Mall13 min walk
Popular LocationTreasury Casino17 min walk
AirportBrisbane, QLD (BNE)15 min drive

Choose dates to view prices

  • Superior Room

    4.8/5 guest room rating

    Room amenities

    • 27 sq m
    • Sleeps 2
    More detailsSuperior Room
  • Deluxe Room

    4.7/5 guest room rating

    Room amenities

    • 30 sq m
    • Sleeps 2
    More detailsDeluxe Room
  • Superior Suite

    5/5 guest room rating

    Room amenities

    • 48 sq m
    • City view
    • Sleeps 3
    More detailsSuperior Suite
  • Deluxe Twin Room

    4.7/5 guest room rating

    Room amenities

    • 30 sq m
    • Sleeps 2
    More detailsDeluxe Twin Room
  • Staycation – Deluxe Room inc. Sparkling Wine, Ploughman’s Board, Parking and a 12pm

    5/5 guest room rating

    Room amenities

    • 30 sq m
    • Sleeps 2
    More detailsStaycation – Deluxe Room inc. Sparkling Wine, Ploughman’s Board, Parking and a 12pm

About this area

Brisbane

Located in Brisbane, Hotel Grand Chancellor Brisbane is in the city centre and near the beach. Queen Street Mall and Chinatown Mall are worth visiting if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Roma Street Parkland. Looking to enjoy an event or a match? See what's going on at Suncorp Stadium or The Gabba.
Visit our Brisbane travel guide
View in a map
Popular Location

What's nearby

  • Roma Street Parkland - 8 min walk
  • Queen Street Mall - 13 min walk
  • Eagle Street Pier - 16 min walk
  • Treasury Casino - 17 min walk
  • Suncorp Stadium - 2 min drive

Getting around

  • Brisbane Central Station - 8 min walk
  • Brisbane, QLD (BNE) - 15 min drive

Restaurants

  • Where to eat
  • Frescos Restaurant – Serves breakfast, lunch and dinner.

About this property

Hotel Grand Chancellor Brisbane

Luxury Brisbane hotel in Spring Hill, walk to Roma Street Parkland
This smoke-free hotel features a restaurant, an outdoor pool and a fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a coffee shop/café and a conference centre are on-site. All 230 rooms provide conveniences such as fridges and coffee makers, plus complimentary wireless Internet access and TVs with cable channels. 24-hour room service, minibars and hairdryers are among the other amenities available to guests.
Hotel Grand Chancellor Brisbane offers 230 forms of air-conditioned accommodation with minibars and a safe. Televisions come with premium cable channels and pay-per-view films. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Brisbane hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Contactless check-out
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Hand sanitiser provided
Individually wrapped food options available through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 4-device limit

Parking and public transport

  • Self parking: AUD 20 per night
  • Electric car charging station

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 7:00 AM–10:30 AM on weekends: AUD 18.95 for adults and AUD 12.00 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Things to do

  • Fitness centre
  • Outdoor pool

Family friendly

  • Dry-cleaning service
  • Free cots/infant beds
  • Laundry facilities
  • Outdoor pool
  • Fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • Ballroom
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • Chinese
  • Dutch
  • English
  • Filipino
  • French
  • German
  • Japanese
  • Portuguese

Business services

  • Meeting rooms
  • Conference centre

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible business centre
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Free cots/infant beds
  • Linens
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower
  • Towels

Entertainment

  • 32-inch TV
  • TV channels
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Minibar
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in between 2:00 PM and anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are available for AUD 40.0 per night.
Free cots (infant beds)

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: AUD 200 per stay

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for cooked-to-order breakfast: AUD 18.95 for adults and AUD 12.00 for children (approximately)
  • Self-parking fee: AUD 20 per night (in/out privileges)
  • Late check-out fee: AUD 30.00 (subject to availability)
  • Rollaway bed fee: AUD 40.0 per night
  • Credit card charges are subject to a surcharge of 3.18 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector
This property advises that enhanced cleaning and guest safety measures are currently in place
Disinfectant is used to clean the property
Social distancing measures are in place and guests are provided with hand sanitiser
Contactless check-out is available
Individually wrapped food options are available through room service
Each guestroom is kept vacant for a minimum of 48 hours between bookings
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Free WiFi in public areas has a 4-device limit

Frequently asked questions

Can I cancel my reservation for free at Hotel Grand Chancellor Brisbane and receive a full refund?
Yes, Hotel Grand Chancellor Brisbane offers free cancellation on select room rates, because flexibility matters! Please refer to Hotel Grand Chancellor Brisbane cancellation policy on our site for more details about any exclusions or requirements.
Does this hotel have a pool?
Yes, this property has an outdoor pool.
Is this property pet-friendly?
No, only service animals are welcome at the property.
How much is parking at this property?
Self-parking is available for AUD 20 per night.
What time is check-in at Hotel Grand Chancellor Brisbane?
Check-in is from 2:00 PM to anytime.
What time is check-out at Hotel Grand Chancellor Brisbane?
Checkout is at 11 AM. Late checkout is available for AUD 30.00 (subject to availability).
Where is this property located?
Located in Spring Hill, this luxury hotel is within a 15-minute walk of Roma Street Parkland and Queen Street Mall. Chinatown Mall and Suncorp Stadium are also within 1 mi (2 km). Brisbane Central Station is 8 minutes by foot and Brisbane Roma Street Station is 10 minutes.

Guest reviews

Overall score and ratings for Hotel Grand Chancellor Brisbane

4.5
Wonderful
5 - Excellent
547
4 - Good
345
3 - Okay
50
2 - Mediocre
18
1 - Poor
7
4.6
Cleanliness
4.6
Service and Staff
4.5
Amenities
4.4
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Beautiful hotel. Easy to get to. Definately try the pizza at the bar. Would definately stay here again.

Stayed 1 night in Jul 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Clean and easy access to shops, parks and transportation

Stayed 1 night in Jul 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Used my Expedia rewards for our overnight stay which gave us a hefty discount of $120. Paid $24 out-of-pocket for the ‘Stay-cation’ package which included parking, bottle of champagne, the Ploughman’s Platter & late checkout at 12pm. The cleanliness of the hotel, room & facilities was nothing short of impressive as was the attitude, friendliness & professionalism of the staff. The only letdown was the breakfast ‘buffet’...it was to include pastries etc but only had fruit, yoghurt & cereal & the big breakfast was a little lacking but still value for money.

Stayed 1 night in Jul 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Wonderful place and customer care everthing in the room is perfect,clean always .

Stayed 1 night in Jun 2020

5/5 Excellent

    This traveller didn’t leave comments with their review
    Stayed 1 night in May 2020