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Hotel Grand Chancellor Brisbane

Photo gallery for Hotel Grand Chancellor Brisbane

Primary image
Outdoor pool
Outdoor pool
Superior Room | In-room safe, desk, iron/ironing board, free cots/infant beds
Superior Room | In-room safe, desk, iron/ironing board, free cots/infant beds

Overview of Hotel Grand Chancellor Brisbane

VIP Access

Hotel Grand Chancellor Brisbane

4-star property

4.4/5 Excellent

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available
Map
23 Leichhardt St, Cnr Wickham Terrace, Spring Hill, QLD, 4000

Explore the area

  • Popular LocationBrisbane Private Hospital6 min walk
  • Popular LocationRoma Street Parkland8 min walk
  • Popular LocationEagle Street Pier16 min walk
  • AirportBrisbane, QLD (BNE)15 min drive

Room options

About this area

Brisbane

Hotel Grand Chancellor Brisbane is located in Spring Hill, a neighbourhood in Brisbane, and is near a train station and near the beach. Queen Street Mall and Chinatown Mall are worth visiting if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Roma Street Parkland. Looking to enjoy an event or a match? See what's going on at Suncorp Stadium or The Gabba.

What's nearby

  • St. Andrew's War Memorial Hospital - 2 min walk
  • Brisbane Private Hospital - 6 min walk
  • Roma Street Parkland - 8 min walk
  • Queen Street Mall - 13 min walk
  • Eagle Street Pier - 16 min walk

Getting around

  • Brisbane Central Station - 9 min walk
  • Brisbane Airport (BNE) - 15 min drive

About this property

Hotel Grand Chancellor Brisbane

4-star hotel in the heart of Spring Hill
Take advantage of a coffee shop/cafe, dry cleaning/laundry services and an outdoor entertainment area at Hotel Grand Chancellor Brisbane. Be sure to enjoy a meal at Frescos Restaurant, the on-site restaurant. Free in-room WiFi is available to all guests, along with a bar and a fitness centre.
You'll also enjoy perks such as:
  • An outdoor pool
  • Buffet breakfast (surcharge), self-parking (surcharge) and an electric car charging station
  • Express check-out, a 24-hour front desk and a lift
  • A front desk safe, outdoor furniture and concierge services
  • Guest reviews speak well of the overall value and helpful staff
Room features
All guest rooms at Hotel Grand Chancellor Brisbane feature perks, such as 24-hour room service and air conditioning, in addition to amenities, such as complimentary wireless Internet access and safes.
Extra amenities include:
  • Bathrooms with showers and free toiletries
  • 32-inch HDTVs with premium channels
  • Wardrobes/cupboards, fridges and free infant beds

Languages

Chinese (Mandarin), Dutch, English, Filipino, French, German, Japanese, Portuguese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Contactless check-out
Social distancing measures in place

Safety measures

Hand sanitiser provided
Individually wrapped food options available through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 4-device limit

Parking and public transport

  • Self parking on site (AUD 20 per night; includes in/out privileges)
  • Electric car charging station on site

Food and drink

  • Buffet breakfast available for a fee 6:30 AMโ€“10:00 AM on weekdays and 7:00 AMโ€“10:30 AM on weekends: AUD 30 for adults and AUD 12 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Frescos Restaurant

Things to do

  • Fitness centre
  • Outdoor pool

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Outdoor pool
  • Fridge

Conveniences

  • Ballroom
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Wedding services

Business services

  • Conference centre
  • Meeting rooms

Outdoors

  • Outdoor entertainment area
  • Outdoor furniture

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Step-free path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cots/infant beds

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 32-inch TV
  • TV channels
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: AUD 30.00
Express checkout

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Mobile payments, including Apple Pay, Android Pay, or Digital Wallet, are not accepted for payment or pre-authorizations. Guests must present a valid, physical debit or credit card at check-in with a matching photo ID.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: AUD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: AUD 30 for adults and AUD 12 for children (approximately)
  • Self-parking fee: AUD 20 per night (in/out privileges)
  • Late check-out fee: AUD 30.00 (subject to availability)
  • Credit card charges are subject to a surcharge of 3.18 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts only chip-and-PIN credit cards for on-site payments
This property accepts credit cards and debit cards
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a smoke detector
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Free WiFi in public areas has a 4-device limit

Property is also known as

Hotel Grand Chancellor Brisbane Spring Hill
Hotel Grand Chancellor Brisbane
Grand Chancellor Brisbane Spring Hill
Grand Chancellor Brisbane
Hotel Grand Chancellor Brisbane Hotel
Hotel Grand Chancellor Brisbane Spring Hill
Hotel Grand Chancellor Brisbane Hotel Spring Hill

Frequently asked questions

Does Hotel Grand Chancellor Brisbane have a pool?

Yes, this property has an outdoor pool.

Is Hotel Grand Chancellor Brisbane pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hotel Grand Chancellor Brisbane?

Self-parking is available for AUD 20 per night.

What time is check-in at Hotel Grand Chancellor Brisbane?

Check-in is from 2:00 PM - anytime.

What time is check-out at Hotel Grand Chancellor Brisbane?

Checkout is at 11 AM. Late checkout is available for AUD 30.00 (subject to availability).

Where is Hotel Grand Chancellor Brisbane located?

Located in Spring Hill, this hotel is within a 15-minute walk of Roma Street Parkland and Queen Street Mall. Chinatown Mall and Suncorp Stadium are also within 1 mi (2 km). Brisbane Central Station is 9 minutes by foot and Brisbane Roma Street Station is 10 minutes.

Can I cancel my reservation for free at Hotel Grand Chancellor Brisbane and receive a full refund?

Yes, Hotel Grand Chancellor Brisbane offers free cancellation on select room rates, because flexibility matters! Please refer to Hotel Grand Chancellor Brisbane cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 584 out of 1000 reviews
5 - Excellent 58%
Rating 4 - Good. 325 out of 1000 reviews
4 - Good 33%
Rating 3 - Okay. 50 out of 1000 reviews
3 - Okay 5%
Rating 2 - Poor. 27 out of 1000 reviews
2 - Poor 3%
Rating 1 - Terrible. 14 out of 1000 reviews
1 - Terrible 1%

4.6/5

Cleanliness

4.6/5

Staff & service

4.4/5

Amenities

4.4/5

Property conditions & facilities

4.1/5

Eco-friendliness

3/5 Okay

Jody
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall we were a little disappointed. Although having booked early and paid more than the walk in rate the room assigned was awful, a view of a concrete wall and no balcony. We were given another room which was better but really a 3 star, not a 4 as advertised. The staff were great, especially Cathy, but I feel that I could have found better for the price.
Stayed 1 night in Sep 2022

5/5 Excellent

Georgia
Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a nice location with lovely staff and a good breakfast. Would recommend and will be staying again.
Stayed 1 night in Sep 2022

5/5 Excellent

Georgia
Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with great service.
Stayed 1 night in Sep 2022

3/5 Okay

Scott
Travelled with family
Liked: Staff & service, amenities
A/C didnโ€™t work properly, was very hot to sleep. Rooms needed renovation
Stayed 4 nights in Sep 2022

3/5 Okay

Brett
Travelled with family
Disliked: Property conditions & facilities
Itโ€™s very dated rooms , double beds?? Really
Stayed 3 nights in Sep 2022

4/5 Good

RHONDA
Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Good location. Food in restaurant was high quality although why not real butter with bread? Time taken from being seated to taking first drinks order way too slow. All rooms have balconies which is pleasing. Clean rooms.
Stayed 1 night in Aug 2022

4/5 Good

Trevor
Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property for a short little stay
Stayed 2 nights in Aug 2022

5/5 Excellent

Gabriella
Travelled with family and small children, Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family friendly. Lovely staff. I would come here again
Stayed 2 nights in Aug 2022

2/5 Poor

Ryan
Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Rooms were very run down and could do with a bit of a makeover. Not really up to the standard Iโ€™d expect for a grand chancellor hotelโ€ฆ cracks in the ceiling poor workmanship In the bathroom and really needs a paint.
Stayed 1 night in Aug 2022

3/5 Okay

Edward
Staff service was very slow having dinner. Not sure if the person was in training. The decor needs a revamp as looking very old.
Stayed 1 night in Jul 2022