Hotels near Rancho Santa Ana Botanic Garden

"All was great "

"The room smelled horrible, it was dirty and had something splattered on the wall in the bathroom, bugs in the bathroom and very uncomfortable bed. The only place to sit, other than the bed, was a bench that looked like it came out of a bus, and it too was dirty. There was a big red stain on the floor and handprints on the headboard. The pictures online looked nothing like the room you are actually given. We would NEVER stay here again!"

"Husband got trapped in elevator for an hr and so called engineer named Angel, had no clue on rules and regulations on entrapment took almost 40 min to call fire dpt for assistance.. he thought everything was a joke , additional staff unaware of protocols on entrapments. Unprofessional staff. Ice maker broken on 4th floor. Room was decent. "

"The rooms were cleaned and serviced everyday, made it an enjoyable stay. Parking was well lit and was close enough to my room. "

"Comfortable, clean, lots of outlets, cubbies. Nothing super fancy, but decent, clean hotel with friendly staff. We needed place to stay when we visited our college student"

"Uncomfortable beds, front sore was damaged, plumbing issues."

"So I'm in agreement with a lot of the other reviews I read. For the price point it leaves a lot to be desired. First the positives, the staff at check in was absolutely fabulous, and through the evening brought me ice even though it was only enough for one drink , and also hand delivered my doordash order later. Wish I would of gotten the gals name. The lady in the morning during check out wasn't nearly as friendly or welcoming. Now the negatives, for the price point I'd expect to be able to go get ice as needed once the lounge closed no ice available and since the mini fridge didn't cool at all when I ordered a bag from the store it just melted. For parking you have to park in the public structure across the street and if you arrive during a busy time no place to park in front of the hotel for check in so you have to match your luggage across the street. Then March back over to put your pass in the dash to not be towed. Very limited channel selection. The porch/balcony is actually just the wall way where everyone gets to the rooms so you have people walking in front of you constantly. 11 o'clock check out but the maids start coming in your room at 945-10 a.m. also I think the boilers can't keep up with morning demand as the hot water just kept going completely off and coming back on. Mini fridge had last guest items still in it. I felt the same about the blue lantern in dana point but at least it had a view. "

"Convenient location (boring main road but near the small downtown area). Friendly staff and pretty grounds - it's several small buildings around a courtyard with pool and outdoor seating. The bathrooms and many furnishings are quite worn - it feels quite overdue for a refresh. "

"Superb "