Hotels near Region IX Ltd

"We requested a late arrival, on a pre-paid stay. I have an ill written response that it was not possible. I informed I would notify Expedia. I received an “ok”. I did so, and Expedia notified me, in written form that they had attempted in a 40 hour period to contact the indicated phone number with no response. Having lived in Chile for over 30 years this IS NOT ATYPICAL of business owners to avoid addressing an issue directly and in a professional manner. Expedia informs me that there will be no refund as they were unable to contact said establishment. Expedia is not culpable. The dishonesty, lack of professionalism, pitiful communication skills (I have his WatsApp statement at below grade school level) and indifference knowing it was pre-paid shows what he chooses to be. I do not recommend this establishment under any circumstances. "

"Spacious room, beautiful view of Lago Villarrica. Good breakfast, though a bit heavy on the carbs. Staff was helfpul, though most had limited English--Apple Translate definitely helped. Steep, long, narrow driveway from highway up to hotel was a little intimidating, but luckily we never encountered another vehicle on it. Very good value for the price. "

"The staff made the stay enjoyable. Friendly and helpful. I had left the lught in my car on all night and it wouldn't start. A young man that works for you gave me a jump start. Wvwryine was accommodating and the room was comfortable. "

"The staff, especially Margaret and Ignacio, were wonderful. They made the stay so enjoyable. I would definitely stay again. "