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Reviews of National at Reston Town Center

4.5 out of 5
National at Reston Town Center
12025 Town Square Street, Reston, VA

Reviews

8.2

Very good

Rating 10 - Excellent. 3 out of 7 reviews" "
Rating 8 - Good. 2 out of 7 reviews" "
Rating 6 - Okay. 2 out of 7 reviews" "
Rating 4 - Poor. 0 out of 7 reviews" "
Rating 2 - Terrible. 0 out of 7 reviews" "

8.8/10

Cleanliness

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Beatrice

Travelled with group
Liked: Cleanliness, property conditions & facilities
There are no grocery stores within walking distance of the neighborhood.
Stayed 8 nights in May 2023

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, room comfort
Great location, mediocre support
The building is very well located, but the check in was confusing. The building concierge cannot really answer questions about the property and I had recurring issues with the television router with nobody to assist me. There's a business line to call, but if you're offsite working all day, they're really not available to answer questions. The link I received did not work and I didn't feel I really had the "instructions" to the apartment. When I was able to call in, the person who answered was very helpful, but overall I felt like customer support was lacking. There was also a lot of early morning noise associated with garbage or delivery trucks servicing the nearby restaurants.
Stayed 12 nights in Apr 2023

10/10 Excellent

Shija

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great place! Great location
Stayed 4 nights in Oct 2021

6/10 Okay

Liz

Travelled with family
Liked: Amenities
The carpets were cleaned right before we got there and remained wet for the 3 days we were there. And the smell if the wet carpet was terrible.
Stayed 3 nights in Sep 2021

8/10 Good

Elyann

Business traveller
Liked: Cleanliness, room comfort
Stayed 5 nights in Jul 2021

8/10 Good

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great location with plenty to walk to in the Reston Town Center.
Stayed 3 nights in May 2021

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, property conditions & facilities
The concierge was very slow to give us the key but otherwise it was a great place
Stayed 5 nights in Jan 2021