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"Great staff "

"Spacious rooms. Hotel is pretty and staff was great."

"Staff gave helpful advice and it was a great central location from which to explore the city and give our kids their first hostel experience!"

"The staff was super friendly and helpful! Room was lovely, really nice bed and a short walk to all the shops."

"This is a really beautiful place. Very welcoming and warm staff. Complimentary coffee, teas and pastries in reception. We visited just after Christmas time and it was decorated beautifully. We stayed in a bigger room and the children used the bed settee. It was set up when we arrived. Individual duvets for everyone. Lovely towels and toiletries. Coffee machine in the room with various pods, teas and creamers. Electric hob was useful as we had an early start one day and cooked eggs. Thank you, Adrian for advising we need to put the pan on to heat things up! Hotel breakfast is delicious. Lots of choice. Cereals, breads, fresh fruit, yoghurts, bacon, eggs, pancakes the list goes on. Really enjoyed it being a small hotel, friendly fellow guests. It's close to Bus Stop #1 and #3 depending on your trip pick-up/drop-off. Right next to the lake. We fed the ducks frequently. Very close to all the shops, bars and restaurants. A truly great location. Thank you Kvosin Downtown we're so happy we chose you and you looked after us perfectly. Happy New Year to all."

"Excellent location, wonderful room, would definitely come back!"

"The staff was amazing. Always ready to assit and very polite."

"Without question, my best stay of the year! The staff are so warm and inviting. The room was spacious and very clean. The hotel itself is cozy yet luxe, and the on-site spa is intimate and perfect for a vacation stay. I loved the restaurant and bakery inside the hotel. It's so convenient, and you don’t have to travel to get food. I can’t wait to come back next year!"

"Beer garden is pretty good"