Search Apartments in Richland

"I had ants in my room. Carpet had stains. Notified staff of ants and they said they'd send maintenance, they sent a lady who sprayed bleach. The ants came back and we complained again and they asked if I wanted them to send people, I said yes and they didn't. I went back again and they said maintenance wouldn't be in until morning and they could send someone, they didn't. Complained on the last day and the person offered a new room but since we were checking out, it wouldn't have mattered."

"Staff was helpful. Far check in. Room was clean. Very comfortable. Loved the river view."

"Decent hotel, but very overpriced."

"The Good Our checkin first impression is a modern, new building that is clean, secure and with a friendly staff. Clean room with comfy bed and a full size refrigerator and kitchenette. The Bad - Room #311 We had been on the road for 9 hrs and were of course tired. We unloaded food, found all our necessities. The bedside table with a clock, phone and outlets above and below the table. The two under had lamp and clock plugged in. I used the outlet above for my CPAP and phone charger. Pretty common. I turned off the main lights next to the door had a dimmer by the way, nice touch. This switched also turned off the bedside outlets!!! No lamp,charger and no CPAP! This dude does not do well without sleep and his wife had hers plugging across the bed. Was this my room only or throughout the building? Has there ever been another complaint regarding #311? Was it ignored? I'd say yes. The Ugly Our room faced East and the sun rises about 5 am and lit up our room as the noon day sun. Why? There is no blackout curtains that have been in every hotel we have stayed in since the beginning of time. Do not give this hotel a chance. Go elsewhere."

"Since my work started early, I didn't get have the breakfast, but did not have any issues with anything. The bikes are a very nice perk and the location was great."

"The room was exactly not clean"

"Absolutely terrific place to stay. The staff was amazing. I will definitely stay there again."

"lovely views and rooms and excellent restaurant"

"We had a 1-br king suite and stayed for 2 nights. Check-in was smooth, although it's annoying to have to use the keycard to access outside doors when your hands are full of luggage. The bedroom portion of our suite was in great shape, but the living room and bathroom felt pretty shabby and worn out. They were reasonably clean, although the carpet and sofa had some slight staining. But the tub liner was cracked, the wallpaper was peeling, and everything just felt kind of tired. The mirror situation is not great -- no magnifying mirror in the bathroom, and the mirror in the hall is not well-lit. Breakfast options were pretty good -- veggie omelettes, turkey sausage, and oatmeal for healthier options. I found it annoying that our suite had a kitchenette but no plates or utensils. The only options were the paper/plastic disposables from the breakfast buffet. The microwave operation was really strange! But the staff was terrific! I left my coat behind in the closet, and they called the next day to say that housekeeping had found it, and arranged to have it shipped to me within a week. We didn't use the pool, so can't comment, but I did notice that it had 24-hour access, which is nice."