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"This is a fabulous hotel . The welcome we received when checking in was wonderful . We received an unexpected upgrade to Riverview room which was amazing . We had views all along the beautiful waterfront . Which was stunning when nightfall came and all the area lit up with a myriad of coloured lights . The breakfast was plentiful and delicious !We also ate in the Riverview Cafe and had coffee downstairs in coffee shop area .food and drinks at both were exceptionally good . The staff throughout the hotel were warm , friendly and exceedingly helpful The premises were spotlessly clean and well cared for . It had a quiet calm ambience throughout . It certainly is a 5 Star hotel which gave us a 5 Star visit to Kuching ."

"Room comfortable and spacious"

"Convenient location in the heart of the city. Within walking distance to the Kuching Waterfront and the usual tourist spots. Hotel staff are generally helpful and friendly. 1 receptionist who weren't so forthcoming with making recommendations, appears a bit clueless and lacking in initiative when I asked what is there to see within walking distance around the hotel. 1 restaurant staff also failed to inform me that an item on the menu was not available and did so only after I have waited nearly 30mins for my food. I think these 2 instances are where further customer training could be enhanced further."

"Has always been my stay when in Kuching "

"Had a lovely time here. Great location near the river and amenities. Friendly staff, comfortable room. Highlight was the chicken rice at breakfast. Delicious. "

"I have travelled to Kuching many times and stayed at various hotels in this lovely city. I decided to try the the Ranee Suites on a whim. I did not regret that decision. The most stellar part of my visit was the staff. Very polite, well informed and highly responsive! I needed to extend my stay by half a day and although my room was not available, they got me a room and moved my bags in a jiffy. The room I had was huge! It was clean and very comfortable. The lighting was perhaps a little low but it was adequate. There is a need for more electrical outlets as there was only one available which had to be shared with the kettle. An outlet with a USB port next to the bedside works have been handy and perhaps the hotel can consider adding this at sometime. The room came with breakfast which was passable. Choices were quite limited. At the time I had breakfast, 8:30am, the restaurant was not crowded but service was slow. Only 2 staff were present and they were struggling to keep up with all the duties they had. The hotel is very well located right on the Kuching waterfront and is in easy walking distance of many attractions. Overall a really pleasant stay and this has become my favourite hotel in Kuching. "

"have already stay for quite a few time on each visit to kuching."

"Nice hotel in good location"

"I like the concept of staying in the round room and it’s so special and interesting! I’m also thankful that the staff and boss is very kind and helpful to me. "