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Reviews of Home2 Suites by Hilton Rosenberg/Sugar Land Area

3 out of 5
Home2 Suites by Hilton Rosenberg/Sugar Land Area
5350 Pointe West Circle, Richmond, TX

Reviews

8.6

Excellent

Rating 10 - Excellent. 242 out of 359 reviews" "
Rating 8 - Good. 51 out of 359 reviews" "
Rating 6 - Okay. 22 out of 359 reviews" "
Rating 4 - Poor. 17 out of 359 reviews" "
Rating 2 - Terrible. 27 out of 359 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jacob

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, amenities
It was fun
Stayed 1 night in May 2024

8/10 Good

Carla

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was great. Room was great. Only issue is the torn bedding being used between the comforter and bed sheets. Very surprising and concerning.
Stayed 6 nights in May 2024

10/10 Excellent

Sammy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A spacious and aesthetically pleasing establishment that offers accommodations. I would consider staying there again.
Stayed 1 night in May 2024

10/10 Excellent

Olubayo

Liked: Cleanliness, staff & service, property conditions & facilities
Ecellent
Stayed 3 nights in Apr 2024

2/10 Terrible

Sean

Stayed 1 night in Apr 2024

10/10 Excellent

LORI

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it
Stayed 3 nights in Apr 2024

6/10 Okay

Carlos

Travelled with family
Liked: Staff & service, property conditions & facilities
The room smelled like maruchan a little bit strong
Stayed 1 night in Mar 2024

8/10 Good

Ruowen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean facility, spacious room and good amentities. Staffs are friendly.
Stayed 3 nights in Mar 2024

10/10 Excellent

Cecilia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 1 night in Mar 2024

10/10 Excellent

Brenda

10/10 Excellent

Juanicca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
💜
Stayed 3 nights in Mar 2024

10/10 Excellent

Jocelyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay. The rooms were so nice, bed was comfortable.
Stayed 1 night in Feb 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

8/10 Good

Steve

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, efficient and well designed room for two at a great price. A kitchen sink, dishwasher, full micro wave and full refrigerator. My only small issue was with the breakfast, mostly Continental with a Belgian Waffle machine. No proteins offered. I'm sure the kids love the waffles.
Stayed 1 night in Feb 2024

8/10 Good

Joy

Liked: Cleanliness, staff & service, property conditions & facilities
Love this hotel
Stayed 2 nights in Feb 2024

10/10 Excellent

Juanicca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Home2 has been a fave for a while, this location didn't disappoint.
Stayed 1 night in Jan 2024

10/10 Excellent

Nicole, Golden

Liked: Cleanliness, amenities, property conditions & facilities
Great stay on all accounts.
Stayed 2 nights in Jan 2024

2/10 Terrible

Geetangelie

Disliked: Cleanliness, property conditions & facilities
This was our second time staying at this facility and there won’t be a third. Upon pulling up to the front of the property there was a whole bag of dog food spilled all over the place so my family and I were stepping on it as we tried to carry our luggage to the entrance. Next, our room didn’t smell clean because it wasn’t disinfected nor cleaned. There was animal hair along with human hair on the bed sheets and the sofa. There was hair in the shower. The coffee table was stained with food or beverage. And there was an empty ice cream container left in the refrigerator. When I approached the front desk personnel they offered to switch us to a different room however, the other rooms had a nasty odor. This was an absolute nightmare and I will not be returning.
Stayed 3 nights in Jan 2024

10/10 Excellent

Veronica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

nancy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great home2 location.
Wonderful stay at home2 for a gathering of friends. Suite was big enough for people to come by and did not feel cramped. The suite is large and love how all utensils and amenities were available for use. The decoration at this location was modern and very new, more stylish then the Stafford location. Service at the front desk was wonderful and very much appreciated. Breakfast in the morning was also great!
Stayed 1 night in Jan 2024

10/10 Excellent

Kathy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay.
Stayed 2 nights in Jan 2024

6/10 Okay

Jana

Travelled with family
Liked: Cleanliness, staff & service, room comfort
We arrived after check in time and our roll in shower room was not ready. The room we took was okay but would not have been assessable for my mother in law. The window shade needs repair.
Stayed 1 night in Jan 2024

8/10 Good

Walid

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Stayed 14 nights in Dec 2023

8/10 Good

Jonathan Daniel

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2024

10/10 Excellent

Samir

Stayed 8 nights in Dec 2023

8/10 Good

Jennifer

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Great stay!
We loved the space and cleanliness of the room.
Stayed 2 nights in Jan 2024

10/10 Excellent

Mehnoor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Dec 2023

10/10 Excellent

Oluwatimilehin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Tabitha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

8/10 Good

William

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 17 nights in Dec 2023

6/10 Okay

Verified traveller

Travelled with family
One night
The staff was nice. People above and next to our room were very loud. It didn’t get quiet until around 2 AM in the morning. The breakfast buffet is average. It is located, conveniently by the interstate.
Stayed 1 night in Dec 2023

10/10 Excellent

Kira

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Dec 2023

10/10 Excellent

Danny

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 5 nights in Dec 2023

10/10 Excellent

Vivian, Richmond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a pleasant stay at Hilton. Modest room with a full kitchen. TV had Netflix, Tubi, and local channels. The complimentary breakfast was outstanding with many dietary options to choose from.
Stayed 1 night in Dec 2023

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everyone one at the hotel is so nice and ready to help. The room was clean and it was easy to jump on the freeway from here.
Stayed 9 nights in Dec 2023

10/10 Excellent

Naeem

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Dec 2023

10/10 Excellent

Jonathan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel!
We had a quick overnight stay while visiting family in the area. The place was very nice and clean. Rohit at the front desk was extremely kind and helpful. Breakfast in the morning was great. Definitely recommend staying here to anyone.
Stayed 1 night in Dec 2023

10/10 Excellent

Taelor

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Osman

Travelled with family, Travelled with family and small children, Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Dec 2023

4/10 Poor

Verified traveller

Disliked: Staff & service
Stayed 2 nights in Dec 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

4/10 Poor

AMANDA

Stayed 2 nights in Nov 2023

10/10 Excellent

Shelly

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean and nice supper nice staff.
Stayed 1 night in Nov 2023

10/10 Excellent

Amando

Stayed 1 night in Nov 2023

2/10 Terrible

Anthony R

Disliked: Cleanliness
Stayed 4 nights in Nov 2023

10/10 Excellent

Joseph

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rita was very nice and helpful.
Stayed 3 nights in Nov 2023

10/10 Excellent

Chinwe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome place
Amazing as always....never disappoints
Stayed 3 nights in Oct 2023

10/10 Excellent

Sumeet

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay in Sugar Land-Rosenberg
This is one of our favorite places to stay while visiting the Greater Houston Area with family. We have stayed at this hotel many times and it is very clean, has great amenities like a full kitchen which is very useful when you have young kids. Even the free continental breakfast has a plethora of choices to satisfy you palate. There is easy access to plenty of restaurants nearby too. Overall a great hotel to stay at.
Stayed 1 night in Oct 2023

2/10 Terrible

Eric

Stayed 1 night in Oct 2023

8/10 Good

Joy

Stayed 1 night in Oct 2023