I rated it so low cause of sleep quality - everything else was great but the bed/sleep is essential for a hotel. First, when reserving the room you are asked 2 twin beds or a 1 queen bed. I am one person on the reservation, chose 1 queen bed. It's two twin mattresses pushed together, not even a thin top mattress on top. Just a sheet over two separate twin mattresses. So you can only sleep on it as on a single bed or you fall into the gap. Second, the bed has two tiny half duvets. Again - 1 person on the reservation, queen bed. TWO single small duvets that didn't even cover half of me. It was cold, I couldn't wrap up in the duvet, so the nice hotel bed experience when you are able to wrap up and sleep comfortably was not there. Please give 1 person reservation normal size duvet and stop advertising 1 queen bed if it has a gap in the middle of two single mattresses.