"We cannot say enough about this hotel & it's staff.
1st off we actually got a call from the front desk the day before we left asking us if we wanted to reserve a table for dinner which was awesome & this got us so excited as we were headed to the airport. This was our very 1st day in Ireland & we flew into Shannon at 530am having been up for the flight & previous day we were truly exhausted. We arrived via the water ferry at like 1230pm & when I got to the counter the woman was lovely. It was also unseasonably hot like 85 degrees at end of May. We were hot & tired & I knew we prob couldn't check in until around normal check in time of 3-4pm & the woman understood & said she would get us a room as soon as she could. She took my cell phone number & we walked around outside which is gorgeous. Less than 15 min later she called & we got a room!!! So happy it was on the 3rd floor we didn't care & it had a nice big window & we go up & quickly realize that the thermostat is for heat only. So they brought us a fan for our stay & the eve the temps were gorgeous enough to leave the window wide open so we could hear the nature & boats coming & going. The dinner we had was lovely the chunks of fish in the seafood chowder were huge my Hubby raved about it. There was an amazing book w/history of the Valencia Island with pictures. We then went out for a drive as the sun set at around 10pm!!!! It was like a dream we went to St Brendan's well & the cliffs. Magical 1st day, highly recommend!"