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Reviews of The Villa

3 out of 5
The Villa
R. Dr. Júlio Otoní, Rio de Janeiro, RJ

Reviews

7.2

Good

Rating 10 - Excellent. 7 out of 28 reviews" "
Rating 8 - Good. 13 out of 28 reviews" "
Rating 6 - Okay. 2 out of 28 reviews" "
Rating 4 - Poor. 1 out of 28 reviews" "
Rating 2 - Terrible. 5 out of 28 reviews" "

7.4/10

Cleanliness

6.8/10

Staff & service

6.6/10

Amenities

6.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Judith

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wow! Spectacular views and lovely rooms
The Villa is a very charming, old world, boutique hotel. When we first arrived i was very concerned because one of our group is handicapped and I saw steps everywhere! But there were two rooms that didnt require steps and they were perfect. The views from the rooms are spectacular. Our host Sven was remarkable,. He was able to get us an English speaking driver, David, (who also accepted US dollars) for a tour of Rio. If you need a driver and David is available, you've hit the jackpot. The only drawback to the hotel is that it realy isn't within walking distance to anything. I'm told there is public transportation but we didn't use it. Taxis are reasonable but be sure you have Brazilian money or you need a taxi that takes credit cards.
Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Great view - Great stuff - need upgrades
Great view - Great stuff - rooms are small and need upgrades - only good for romantic vacation -
Stayed 3 nights in Jun 2019

10/10 Excellent

Flavia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
The only thing I felt missing to be perfect was shower toiletries in the room like bath soap, shampoo and conditioner, for exemple!
Stayed 1 night in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
BEAUTIFUL view on Rio and its sunrise. Tram stop is a few minutes walk away. Staff was great help arranging for transportation.
Stayed 3 nights in Mar 2019

10/10 Excellent

ELONA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best hotel in Rio!
Everything was great!
Stayed 2 nights in Feb 2019
Response from Recepção The Villa on 20 Mar,2019
Thank you dearly for your review! We work harder everytime to exceed our guest's expectations.

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Nice place with potential, but location not great
The hotel has a lot of potential - the views are incredible, it's a beautiful house, Rosa (the receptionist) is lovely and helpful, the rooms are spacious and nicely laid out, but the rooms are a bit dated and could do with a revamp. The area of the hotel is its biggest downfall - there is nothing in the immediate area, and you do need Ubers. Sometimes the Ubers would cancel, or take 15 mins to arrive, because of the location. There is also a favela nearby, which in itself is NOT a problem, as I don't believe that makes it unsafe, it's just there's nothing else around so you MAY stand out as a target or just feel out of place. I had no issues, but I would literally jump into Ubers there and back. For the nice views, it was worth staying here, however if I returned, I would prefer to stay in a busier area where I could walk to local shops and amenities and not have to rely on Ubers.
Stayed 2 nights in Nov 2018
Response from Rosa on 8 Dec,2018
Dear All, Thank you to let us some lines! We try to do the best all the time and transforme it room to be more and more confortable. It was a pleasure to receivd you here! Warmest Regards, Rosa

8/10 Good

Michele

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

10/10 Excellent

Marco Aurelio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

2/10 Terrible

Peter

Disliked: Property conditions & facilities
DECEPCIONADO
Te pasan cualquier habitación, no lo que reservas No es lo lindo que muestra la pagina WI FI de lo peor No pagaría ni la mitad de lo que cobran El taxi de Aeroporto Hotel Aeroporto, lo paga uno y NO el hotel como anuncia la pagina. Se desentienden de todo, el gerente lo único que dice, es que ellos no pueden hacer nada y que el cliente debe llamar a EE. UU para contactarse con WIKIPEDIA, todavía nadie me da una explicación realmente explicita Nunca voveria
Stayed 3 nights in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Ótima experiência
Minha estadia no The Villa foi muito agradável, checkin rápido, atenderam minha solicitação quando pedi o quarto Corcovado que por sinal é muito bonito, confortável e tem uma vista de tirar o fôlego. Únicas ponderações foi que só recebemos uma única toalha no quarto e dois roupões, para ficarmos confortável precisaríamos de mais uma toalha e um tapete para o banheiro. O quarto tem hidro e consequentemente o chão molha bastante. Não solicitei mais toalhas por cãibra de só ter me atentado a isso quando a recepção já estava fechada. E Outra ponderação é o banheiro ser mais privado mas isso vai de gosto de cada pessoa. A experiência em resumo foi bastante positiva, voltaria com certeza.
Stayed 1 night in Nov 2019

10/10 Excellent

Alison, Paris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 12 nights in Oct 2019

2/10 Terrible

Emilia

Disliked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2019

8/10 Good

Priscilla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Vue imprenable
Hôtel avec une vue splendide, de jour comme de nuit. Cependant quelques détails à améliorer dans les chambres surtout (humidité, ventilation, ...). Bon petit déjeuné et personnel agréable et Il faut également se déplacer en UBER quelque soit l’endroit où vous voulez aller (à prendre en compte).
Stayed 4 nights in Jul 2019

8/10 Good

Liliane

Liked: Staff & service, room comfort
Stayed 1 night in Jul 2019

8/10 Good

Rodrigo

Liked: Cleanliness, staff & service, room comfort
Lindo. Um local incrível... RECOMENDO!
O hotel é bonito, com vista maravilhosa. Vale muito para casais! O atendimento comparado a grandes hotéis é um pouco amador, porém fui muito bem atendido. O restaurante tem pouquíssima variedade no cardápio, mas bem gostoso os pratos que comi. Como o local é pequeno, venho dar Parabéns, principalmente, para o cozinheiro (e atendente do restaurante no dia que me hospedei), muito atencioso, prestativo e simpático (além de curtir um samba maneiro na cozinha... grande abraço kkk). Alguns detalhes de acabamento não passam despercebidos a olhares rigorosos, mas são detalhes pequenos, que não prejudicam em NADA, e em nenhum fator, a estadia nesse belo local. SUPER RECOMENDO.
Stayed 1 night in Jul 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Não recomendo
Instalações mal mantidas, região perigosa e atitude grosseira por conta do gerente/dono. Inadmissível para um hotel.
Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness
Stayed 1 night in May 2019

10/10 Excellent

Jéssica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Adorei o lugar! Vista incrível, café da bom, funcionários atenciosos e quarto muito bom.
Stayed 1 night in May 2019

8/10 Good

Verified traveller

Stayed 3 nights in May 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Um excelente lugar boa estrutura só Faltou restaurante local
Stayed 1 night in Apr 2019

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
Stayed 1 night in Apr 2019

2/10 Terrible

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Fui cobrada novamente no momento do check in. Um absurdo!
Stayed 1 night in Mar 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2019

2/10 Terrible

Lívia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Uma das piores situações que já passei
Extremamente insatisfeitos!!!!!!! Pagamos por um quarto com hidromassagem e nos alocaram em outro, sem hidromassagem. quando questionamos o gerente informou que era "normal" alugarem o mesmo quarto para duas pessoas. Nos ofereceu um "desconto". Pois não haviam mais quartos disponíveis. Era nossa lua de mel. Tivemos que sair pelo rio procurando hotéis. Um absurdo!!!! Desorganizado. Além das acomodações estarem sujas e com cheiro ruim. Pior não poderia ser.
Stayed 1 night in Mar 2019

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Stayed 3 nights in Mar 2019

10/10 Excellent

Juliana, Rio de janeiro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quarto confortável, bonito e limpo, tem uma vista muito bonita. Localização boa. Dono atencioso e simpático.
Stayed 1 night in Jan 2019
Response from Recepção The Villa on 22 Mar,2019
Obrigada demais pela sua avaliação! A gente trabalha o tempo inteiro para ultrapassar as expectativas dos nossos clientes.

8/10 Good

Thamyris

Liked: Cleanliness, room comfort
Disliked: Staff & service
Stayed 1 night in Jan 2019