Hotels with Swimming Pools in Ripley

"Only negative was that it is not made clear upon booking that you can get reduced rate of parking at Trinity. It states no parking on the description and I was only made aware at check in that they get reduced parking close by, when I had already parked miles away. "

"We had an upgrade to a suite which was wonderful, spacious and clean. Nice touch with complementary water. The toiletries were a well known brand. We had dressing robes which was a nice touch too. Breakfast was excellent, continental and full English could be had. Highly recommend a stay here. "

"The spa wasn’t relaxing as people were vaping in the hot tub !"

"As ever a clean room with staff "

"Great location decent parking all round good hotel ."

"Had tea in the bar and the food was delicious "

"We stayed in the hotel for a long bank holiday weekend. I thought the price was excellent for the level of comfort and luxury that you receive. I booked a room with two double beds for myself and my parents. The room was spacious and generally clean, but could do with more frequent room servicing. The rooms are serviced every three days which was the entire duration of my stay. Perhaps every second day might be better just to get some fresh towels, cups and a little bit of a clean. But otherwise the property is in good condition. You pay about £12 per person per day for breakfast which is fair, the breakfast buffet is decent. For vegetarians, vegetarian sausages are available but this is not mentioned, we only knew because we asked. It might be worth mentioning somewhere in the restaurant so that vegetarians are aware. Porridge is also available but must be ordered separately, it is not in the buffet. The leisure and gym facilities are excellent and are included in your price. There is plenty of parking. But an EV charger would be a bonus for those travelling from afar. The area is quiet and green. There is a golf course, which we didn’t use, but offers nice walks as well for those who don’t golf. Finally, the spa treatments are offered separately but are extremely fairly priced, and the stuff they are super friendly and nice. The quality of the treatments are excellent and I would recommend anyone staying in the hotel to get at least one. Overall would recommend. "

"Standard of Housekeeping cleanliness in bathrooms well below par. Handling of complaints abysmal. Your duty manager appears to believe that because the rooms are ‘old’ customers should accept mould, scaling & improperly cleaned toilet. They did change rooms, 2nd room frankly not much improved with similar issues plus someone else’s hair on the shower wall. I asked the receptionist for compensation, refund of 1st night should have been offered as they couldn’t move my room - or clean it to an acceptable standard, and a 2nd free night as compensation for that & for the room key not working. She told me that they can’t do refunds as I booked online. She did offer me a free breakfast, which I didn’t want & which was not anppropriate compensation for the state of the bathroom. I asked her to refer my complaint to Hotel Manager. They did not acknowledge or do anything about it. Whether she couldn’t be bothered to flag my complaint or the Manager couldn’t be bothered to address it I don’t know. Neither is acceptable. Appalling service. Asked for compensation"