Hotels with Swimming Pools in Rock Falls

"Staff was outstanding "

"Hot tub was warm enough but jets weren't working. Gym was shut down and when I went to my room, two people were in it!"

"Clean room, great staff, amazing breakfast, clean gym and pool. "

"The room was clean but the back of the bathroom door had dirty dog foot prints on it and the bathtub had a dark ring around it. The creamer at the morning breakfast bar was not bad but the shelf stable cream was curdled in the container. The property was under construction and that would have been nice to know ahead of time but we did not hear any noise from that during our stay. The pool and pool area was great, so fun for the kids. The location of the property in reference to down town was well located."

"there was a distinct smell of cigarettes in the lobby. The TV did'nt work. The breakfast was terrible and sparse. The whole place looks neglected. The staff were not professionally dressed. I was there with a team for athletic competition. Breakfast was inedible for them. "

"I like that the website offered...lots of amenities and things to do...but when we got there EVERYTHING was terrible...toilet overflowed..clogged up didn't flush...the air conditioner went down..NO AIR...we ordered a screened in porch..didn't get one even there were ones right across the pool..which is what i thought i ordered instead stuck us in back with a nice expensive golf cart rental we needed to purchase to get around...especially to the toiletsfor our family of 7!!!...7...anyways the store was close...no game...even the t.v didn't work...there is more and i think im entitled a full refund "