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Reviews of Microtel Inn & Suites by Wyndham Rock Hill/Charlotte Area

2 out of 5
Microtel Inn & Suites by Wyndham Rock Hill/Charlotte Area
1047 Riverview Rd, Rock Hill, SC

Reviews

7.4

Good

Rating 10 - Excellent. 263 out of 990 reviews" "
Rating 8 - Good. 345 out of 990 reviews" "
Rating 6 - Okay. 200 out of 990 reviews" "
Rating 4 - Poor. 107 out of 990 reviews" "
Rating 2 - Terrible. 75 out of 990 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

6/10 Okay

David

Travelled with partner
Disliked: Amenities
Property is very old and dated, but it was clean and safe. We only stayed here overnight while traveling. I would not want to stay more than 1 night. The room was very small. I was informed they are in the process of remodeling. One reason I stayed here is because it advertised breakfast included and we just wanted something quick before getting back on the road. All they had was a cold continental breakfast, so we had to go to a local restaurant for breakfast.
Stayed 1 night in May 2024
Response from Dilip on 17 May,2024
Dear David,Thank you for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Rock Hill/Charlotte Area. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, and I am saddened to hear that you found your room too small, and our cold continental breakfast was not up to your expectations or standard and apologize for the inconvenience and discomfort that this caused you. Here at Microtel Inn and Suites by Wyndham, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Sincerely, Dilip Patel General Manager Microtel Inn & Suite by Wyndham Rock Hill, SC

8/10 Good

Donald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
old need work
Stayed 2 nights in May 2024
Response from Dilip on 17 May,2024
Dear Donald, Thank you for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Rock Hill/Charlotte Area. It is always a pleasure to receive positive feedback. I am particularly pleased that you found our hotel, staff and services outstanding and that your overall stay was an enjoyable one I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Microtel Inn and Suites by Wyndham, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Dilip PatelGeneral Manager Microtel Inn & Suite by Wyndham Rock Hill, SC

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property and staff was nice.
Stayed 1 night in May 2024
Response from Dilip on 17 May,2024
Dear Robert, Thank you for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Rock Hill/Charlotte Area. It is always a pleasure to receive positive feedback. I am particularly pleased that you found our hotel, staff and services outstanding and that your overall stay was an enjoyable one I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Microtel Inn and Suites by Wyndham, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Dilip PatelGeneral Manager Microtel Inn & Suite by Wyndham Rock Hill, SC

8/10 Good

Henry

Travelled with family
Liked: Cleanliness, staff & service, amenities
Quiet while very near a major highway and interstate. Staff was very alert to remodeling issues (some units undergoing) and made notes for maintenance repairs. the problems were not an issue for my family.
Stayed 1 night in Apr 2024
Response from Dilip on 1 May,2024
Dear Henry, Thank you for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Rock Hill/Charlotte Area. It is always a pleasure to receive positive feedback. I am particularly pleased that you found our hotel, staff and services outstanding and that your overall stay was an enjoyable one despite the esthetic from our renovations. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Microtel Inn and Suites by Wyndham, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Dilip PatelGeneral Manager Microtel Inn & Suite by Wyndham Rock Hill, SC

10/10 Excellent

Sheryl

Travelled with family
Liked: Staff & service, property conditions & facilities
Area felt a little sketchy, but very clean and wonderful staff
Stayed 1 night in Apr 2024
Response from Dilip on 18 Apr,2024
Dear Sheryl, Thank you for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Rock Hill/Charlotte Area. It is always a pleasure to receive positive feedback. I am particularly pleased that you found our hotel, staff and services outstanding and that your overall stay was an enjoyable one I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Microtel Inn and Suites by Wyndham, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Dilip PatelGeneral Manager Microtel Inn & Suite by Wyndham Rock Hill, SC

6/10 Okay

Jonathan

Disliked: Cleanliness, amenities, property conditions & facilities
Breakfast area out of supplies and not clean
Stayed 1 night in Mar 2024
Response from Dilip on 18 Apr,2024
Dear Jonathan,Thank you for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Rock Hill/Charlotte Area. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, and I am saddened to hear that our breakfast area was not up to your expectations or standard and apologize for the inconvenience and discomfort that this caused you. Here at Microtel Inn and Suites by Wyndham, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Sincerely, Dilip Patel General Manager Microtel Inn & Suite by Wyndham Rock Hill, SC

2/10 Terrible

Greg

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Rooms were dirty.
Stayed 1 night in Mar 2024
Response from Dilip on 18 Apr,2024
Dera Greg,Thank you for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Rock Hill/Charlotte Area. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, and I am saddened to hear that the room you stayed in was not up to your expectations or standard and apologize for the inconvenience and discomfort that this caused you. Here at Microtel Inn and Suites by Wyndham, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Sincerely, Dilip Patel General Manager Microtel Inn & Suite by Wyndham Rock Hill, SC

8/10 Good

Edward

Liked: Staff & service, amenities
Felt unsafe. I stayed because I was by my self. Each time I left and returned there were groups of people just lingering and blocking Handicap Parking asked the 1st time if they could allow me to utilize spots, but was confronted and said they could linger anywhere they wanted.
Stayed 1 night in Mar 2024
Response from Dilip on 18 Apr,2024
Dear Edward,hank you for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Rock Hill/Charlotte Area. It is always a pleasure to receive positive feedback. I am particularly pleased that you found our hotel, staff and services agreeable. I will share your comments with our team, who I am certain will be encouraged by your remarks. I was distressed to hear that other guests were loitering and blocking parking spaces and that our desk staff didn't address the issue for you, I will be taking steps to make sure this doesn't happen again, and I apologize for the discomfort and inconvenience that it caused you. Here at Microtel Inn and Suites by Wyndham, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Dilip PatelGeneral Manager Microtel Inn & Suite by Wyndham Rock Hill, SC

10/10 Excellent

Marlene

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Seemed sketchy with the extra safety measures in place.
Stayed 1 night in Feb 2024
Response from Dilip on 18 Apr,2024
Dear Marlene,hank you for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Rock Hill/Charlotte Area. It is always a pleasure to receive positive feedback. I am particularly pleased that you found our hotel, staff and services agreeable. I will share your comments with our team, who I am certain will be encouraged by your remarks. I am sorry that our safety measures seemed sketchy to you, but we put our guests' comfort and safety first and do what we can to ensure an enjoyable and relaxing environment. Here at Microtel Inn and Suites by Wyndham, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Dilip PatelGeneral Manager Microtel Inn & Suite by Wyndham Rock Hill, SC

2/10 Terrible

Galen

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible
When we got to the lobby and then the room my daughter and i thought we were in a completely different hotel. Once im the room we found curly black hairs on 1 of 3 towels. Heater and ac didnt work and room had dirt on desk chair. When i complained i was given 2 new towels only to find same type of hair on 1 of the 2. When i went back to the desk and showed the lady at the desk the pics of what i thought i book to what she put me in she told me they had nothing on the property that looked like the pictures from hotel.com. she then told me that sometimes pics are different, and used me seeing a big mac pic from McDonald's as to what the burger actually looks like. My daugher and i were baffled she explained it this way. If not for us traveling from PA all day and having to leave again at 7am we would have walked out of the place. When complaining there was a guy next to me that said the place is bad and he would know because, get this (he lives there) again not kidding. There was also burn marks also on 1 of the 2 queen bed sheets and walls and doors had scuffs all over them. Surprised Wyndham would have their product associated with this type of hotel
Stayed 1 night in Feb 2024
Response from Dilip on 18 Apr,2024
Dear Galen, Thank you for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Rock Hill/Charlotte Area. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, and I am saddened to hear that our housekeeping team dropped the ball, and that our desk staff was unhelpful and didn't try to make it right with you, I apologize for the inconvenience and discomfort that this caused you. Here at Microtel Inn and Suites by Wyndham, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Sincerely, Dilip Patel General Manager Microtel Inn & Suite by Wyndham Rock Hill, SC

8/10 Good

Thomasina

Stayed 1 night in Jan 2024
Response from Dilip on 18 Apr,2024
Dear Thomasina,hank you for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Rock Hill/Charlotte Area. It is always a pleasure to receive positive feedback. I am particularly pleased that you found our hotel, staff and services agreeable. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Microtel Inn and Suites by Wyndham, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Dilip PatelGeneral Manager Microtel Inn & Suite by Wyndham Rock Hill, SC

6/10 Okay

Shamikia, Youngstown

Stayed 1 night in Jan 2024
Response from Dilip on 18 Apr,2024
Dear Shamika,Thank you for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Rock Hill/Charlotte Area. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, and I am saddened to hear that our hotel, staff and services were not up to your expectations or standard and apologize for the inconvenience and discomfort that this caused you. Here at Microtel Inn and Suites by Wyndham, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Sincerely, Dilip Patel General Manager Microtel Inn & Suite by Wyndham Rock Hill, SC

8/10 Good

allen

Travelled with family
Everything else around here is so nice. Not here!
Thousands of ants dead and dying in the bathtub and behind the toilet. Sink full of broken glass. Coffe maker almost caught fire. Rude staff and Sunday breakfast ends at 9:00. Don’t be late.
Stayed 1 night in Jan 2024
Response from Dilip on 18 Apr,2024
Dear Allen,Thank you for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Rock Hill/Charlotte Area. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, and I am saddened to hear that our hotel, staff and services were not up to your expectations or standard and apologize for the inconvenience and discomfort that this caused you. Here at Microtel Inn and Suites by Wyndham, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Sincerely, Dilip Patel General Manager Microtel Inn & Suite by Wyndham Rock Hill, SC

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Dilip on 18 Apr,2024
Dear Jessica,hank you for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Rock Hill/Charlotte Area. It is always a pleasure to receive positive feedback. I am particularly pleased that you found our hotel, staff and services agreeable. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Microtel Inn and Suites by Wyndham, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Dilip PatelGeneral Manager Microtel Inn & Suite by Wyndham Rock Hill, SC

4/10 Poor

Leeann

Disliked: Staff & service
There are homeless who sleep in the lot behind the hotel. The hotel furnishings are extremely weathered, and there were ants in my 2nd floor bathroom. There is noise from the other rooms. It is hotel policy to photocopy your drivers license and credit card on checkin. The front desk clerk was watching tv with foul language and crass humor. I would not stay here again. Surprisingly bad for a Wyndham property.
Stayed 1 night in Jan 2024
Response from Dilip on 10 Jan,2024
Dear Leeann,Thank you for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Rock Hill/Charlotte Area. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, and I am saddened to hear that our hotel, staff and services were not up to your expectations or standard and apologize for the inconvenience and discomfort that this caused you. Here at Microtel Inn and Suites by Wyndham, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Sincerely, Dilip Patel General Manager Microtel Inn & Suite by Wyndham Rock Hill, SC

6/10 Okay

Larry

Stayed 1 night in Jan 2024
Response from Dilip on 10 Jan,2024
Dear Larry,Thank you for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Rock Hill/Charlotte Area. It is always a pleasure to receive positive feedback. I am particularly pleased that you found our hotel, staff and services to be adequate. We are working on renovations to our property to make its appearance fresher and more modern and I hope you will come see us again once they are complete. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Microtel Inn and Suites by Wyndham, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Dilip PatelGeneral Manager Microtel Inn & Suite by Wyndham Rock Hill, SC

8/10 Good

chris

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2023
Response from Dilip on 10 Jan,2024
Dear Chris,Thank you for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Rock Hill/Charlotte Area. It is always a pleasure to receive positive feedback. I am particularly pleased that you found our hotel, staff and services outstanding and that your overall stay was an enjoyable one I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Microtel Inn and Suites by Wyndham, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Dilip PatelGeneral Manager Microtel Inn & Suite by Wyndham Rock Hill, SC

4/10 Poor

Marie

Stayed 1 night in Dec 2023
Response from Dilip on 10 Jan,2024
Dear Marie,Thank you for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Rock Hill/Charlotte Area. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, and I am saddened to hear that our hotel, staff and services were not up to your expectations or standard and apologize for the inconvenience and discomfort that this caused you. Here at Microtel Inn and Suites by Wyndham, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Sincerely, Dilip Patel General Manager Microtel Inn & Suite by Wyndham Rock Hill, SC

2/10 Terrible

ANN

Disliked: Cleanliness, amenities, property conditions & facilities
ilthiest room I mver stayd in. There was someone back hitting in the room above us around midnight there was someone vacuuming in the room above us around midnight. They were dead bugs everywhere and dust so bad I was choking. I have some pictures I have taken which will be sent to the head office
Response from Dilip on 10 Jan,2024
Dear Ann,Thank you for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Rock Hill/Charlotte Area. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, and I am saddened to hear that our hotel, staff and services were not up to your expectations or standard and apologize for the inconvenience and discomfort that this caused you. Here at Microtel Inn and Suites by Wyndham, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Sincerely, Dilip Patel General Manager Microtel Inn & Suite by Wyndham Rock Hill, SC

8/10 Good

louis

Frig was iced up - drain in sink leaks
Stayed 1 night in Nov 2023
Response from Dilip on 10 Jan,2024
Dear Louis,Thank you for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Rock Hill/Charlotte Area. It is always a pleasure to receive positive feedback. I am particularly pleased that you found our hotel, staff and services agreeable. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Microtel Inn and Suites by Wyndham, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Dilip PatelGeneral Manager Microtel Inn & Suite by Wyndham Rock Hill, SC

10/10 Excellent

Kristen

Stayed 1 night in Nov 2023
Response from Dilip on 10 Jan,2024
Dear Kristen,Thank you for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Rock Hill/Charlotte Area. It is always a pleasure to receive positive feedback. I am particularly pleased that you found our hotel, staff and services to be exemplary. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Microtel Inn and Suites by Wyndham, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Dilip PatelGeneral Manager Microtel Inn & Suite by Wyndham Rock Hill, SC

6/10 Okay

melinda

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The staff was amazing! The property and surrounding area was a bit run down.
Stayed 1 night in Nov 2023
Response from Dilip on 13 Nov,2023
Dear Melinda,Thank you for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Rock Hill/Charlotte Area. It is always a pleasure to receive positive feedback. I am particularly pleased that you found our staff amazing and helpful; we are working on renovations to our property to make its appearance fresher and more modern and I hope you will come see us again once they are complete and enjoy the improvements. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Microtel Inn and Suites by Wyndham, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Dilip PatelGeneral Manager Microtel Inn & Suite by Wyndham Rock Hill, SC

4/10 Poor

Alex

Travelled with partner
Liked: Cleanliness, staff & service
The property is well located right off the highway. We have stayed there every year for the past few years. The room quality has noticeably gone down. It is more worn out with a stale smell in the room. Our mini fridge had significant ice build-up to a point where the fridge door wouldn't close.
Stayed 1 night in Nov 2023
Response from Dilip on 6 Nov,2023
Dear Alex,Thank you for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Rock Hill/Charlotte Area. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, and I am saddened to hear that your fridge was in need of defrosting, and that our esthetic was not up to your expectations and apologize for the inconvenience and discomfort that this caused you. We are in the process of some major renovations so unfortunately our hotel currently as visually pleasing as we would like it to be, but we hope to have this remedied once all our renovations are completed. Here at Microtel Inn and Suites by Wyndham, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Sincerely, Dilip Patel General Manager Microtel Inn & Suite by Wyndham Rock Hill, SC

8/10 Good

Heather

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023
Response from Dilip on 5 Nov,2023
Dear Heather,Thank you for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Rock Hill/Charlotte Area. It is always a pleasure to receive positive feedback. I am particularly pleased that you found our hotel, staff and services to be enjoyable. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Microtel Inn and Suites by Wyndham, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Dilip PatelGeneral Manager Microtel Inn & Suite by Wyndham Rock Hill, SC

2/10 Terrible

Beth

Travelled with family
Disliked: Staff & service
Stayed 3 nights in Oct 2023
Response from Dilip on 5 Nov,2023
Dear Beth,Thank you for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Rock Hill/Charlotte Area. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, and I am saddened to hear that our hotel, staff and services were not up to your expectations or standard and apologize for the inconvenience and discomfort that this caused you. Here at Microtel Inn and Suites by Wyndham, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Sincerely, Dilip Patel General Manager Microtel Inn & Suite by Wyndham Rock Hill, SC

8/10 Good

anne

Travelled with family
Liked: Staff & service, room comfort
Service
Stayed 1 night in Oct 2023
Response from Dilip on 1 Nov,2023
Dear Anne,Thank you for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Rock Hill/Charlotte Area. It is always a pleasure to receive positive feedback. I am particularly pleased that you found our hotel, staff and services to be enjoyable. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Microtel Inn and Suites by Wyndham, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Dilip PatelGeneral Manager Microtel Inn & Suite by Wyndham Rock Hill, SC

4/10 Poor

Elizabeth

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Dilip on 28 Oct,2023
Dear Elizabeth,Thank you for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Rock Hill/Charlotte Area. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, and I am saddened to hear that our hotel, staff and services were not up to your standards, I apologize for any discomfort or inconvenience caused by this. Here at Microtel Inn and Suites by Wyndham, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Sincerely, Dilip Patel General Manager Microtel Inn & Suite by Wyndham Rock Hill, SC

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall I was happy with my stay. Good solid room, clean, helpful staff and quiet.
Stayed 1 night in Oct 2023
Response from Dilip on 28 Oct,2023
Dear Andrea,Thank you for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Rock Hill/Charlotte Area. It is always a pleasure to receive positive feedback. I am particularly pleased that you found our hotel, staff and services to be enjoyable. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Microtel Inn and Suites by Wyndham, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Dilip PatelGeneral Manager Microtel Inn & Suite by Wyndham Rock Hill, SC

10/10 Excellent

Vickie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Dilip on 28 Oct,2023
Dear Vickie,Thank you for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Rock Hill/Charlotte Area. It is always a pleasure to receive positive feedback. I am particularly pleased that you found our hotel, staff and services to be enjoyable. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Microtel Inn and Suites by Wyndham, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Dilip PatelGeneral Manager Microtel Inn & Suite by Wyndham Rock Hill, SC

8/10 Good

Beppie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to hwy. restaurants nearby. Affordable.
Stayed 1 night in Oct 2023
Response from Dilip on 28 Oct,2023
Dear Beppie,Thank you for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Rock Hill/Charlotte Area. It is always a pleasure to receive positive feedback. I am particularly pleased that you found our hotel, staff and services to be enjoyable. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Microtel Inn and Suites by Wyndham, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Dilip PatelGeneral Manager Microtel Inn & Suite by Wyndham Rock Hill, SC

10/10 Excellent

CHARLES

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This Mictrotel was great where it mattered most - clean room, quiet at night, front desk staffed around the clock, good TV service and wifi, and reasonable price for the area.
Stayed 3 nights in Oct 2023
Response from Dilip on 28 Oct,2023
Dear Charles,Thank you for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Rock Hill/Charlotte Area. It is always a pleasure to receive positive feedback. I am particularly pleased that you found our hotel, staff and services to be enjoyable. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Microtel Inn and Suites by Wyndham, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Dilip PatelGeneral Manager Microtel Inn & Suite by Wyndham Rock Hill, SC

6/10 Okay

C.J.

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Front desk lady was very nice, helpful, professional. Hotel in need of renovations-my room door didn't fit the door jam, could allow pests or someone to look thru lower door, room refrigerator frozen.
Stayed 1 night in Oct 2023
Response from Dilip on 28 Oct,2023
Dear C.J,Thank you for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Rock Hill/Charlotte Area. It is always a pleasure to receive positive feedback. I am particularly pleased that you found our hotel, staff and services to be enjoyable. I will share your comments with our team, who I am certain will be encouraged by your remarks. I am sorry that your door wasn't hanging properly, and I will address this issue immediately, I apologize for any discomfort or inconvenience that this caused you. Here at Microtel Inn and Suites by Wyndham, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Dilip PatelGeneral Manager Microtel Inn & Suite by Wyndham Rock Hill, SC

4/10 Poor

Gene

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Dilip on 12 Oct,2023
Dear Gene,Thank you for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Rock Hill/Charlotte Area. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, and I am saddened to hear that our hotel, staff and services were not up to your standards, I apologize for any discomfort or inconvenience caused by this. Here at Microtel Inn and Suites by Wyndham, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Sincerely, Dilip Patel General Manager Microtel Inn & Suite by Wyndham Rock Hill, SC

6/10 Okay

William

Business traveller
I reserved an accessible room but the property did not get the information
Stayed 1 night in Oct 2023
Response from Dilip on 12 Oct,2023
Dear William,Thank you for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Rock Hill/Charlotte Area. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, and I am saddened to hear that our hotel, staff and services were not up to your standards, I apologize for any discomfort or inconvenience caused by this. Here at Microtel Inn and Suites by Wyndham, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Sincerely, Dilip Patel General Manager Microtel Inn & Suite by Wyndham Rock Hill, SC

10/10 Excellent

Beverly

Stayed 2 nights in Sep 2023
Response from Dilip on 12 Oct,2023
Dear Beverly,Thank you for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Rock Hill/Charlotte Area. It is always a pleasure to receive positive feedback. I am particularly pleased that you found our hotel, staff and services to be enjoyable in spite of a strange smell. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Microtel Inn and Suites by Wyndham, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Dilip PatelGeneral Manager Microtel Inn & Suite by Wyndham Rock Hill, SC

8/10 Good

Moriah

Stayed 1 night in Oct 2023
Response from Dilip on 28 Oct,2023
Dear Moriah,Thank you for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Rock Hill/Charlotte Area. It is always a pleasure to receive positive feedback. I am particularly pleased that you found our hotel, staff and services to be enjoyable. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Microtel Inn and Suites by Wyndham, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Dilip PatelGeneral Manager Microtel Inn & Suite by Wyndham Rock Hill, SC

10/10 Excellent

Robert

Liked: Staff & service
Strange smell of some kind. Everything else is fine.
Stayed 1 night in Sep 2023
Response from Dilip on 3 Oct,2023
Dear Robert,Thank you for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Rock Hill/Charlotte Area. It is always a pleasure to receive positive feedback. I am particularly pleased that you found our hotel, staff and services to be enjoyable in spite of a strange smell. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Microtel Inn and Suites by Wyndham, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Dilip PatelGeneral Manager Microtel Inn & Suite by Wyndham Rock Hill, SC

4/10 Poor

Charles

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Sep 2023
Response from Dilip on 3 Oct,2023
Dear Charles,Thank you for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Rock Hill/Charlotte Area. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, and I am saddened to hear that our hotel, staff and services were not up to your expectations or standard and apologize for the inconvenience and discomfort that this caused you. Here at Microtel Inn and Suites by Wyndham, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Sincerely, Dilip Patel General Manager Microtel Inn & Suite by Wyndham Rock Hill, SC

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good stay
The unit was very clean, AC and hot water were good, bedding was crisp, and the front desk service friendly.
Stayed 1 night in Sep 2023
Response from Dilip on 3 Oct,2023
Dear Michael,Thank you for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Rock Hill/Charlotte Area. It is always a pleasure to receive positive feedback. I am particularly pleased that you found our hotel, staff and services to be enjoyable and that your visit was a relaxing one. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Microtel Inn and Suites by Wyndham, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Dilip PatelGeneral Manager Microtel Inn & Suite by Wyndham Rock Hill, SC

8/10 Good

Carmen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just what we needed at a affordable price and. Breakfast inthe or ing. Thanks!😎
Stayed 1 night in Sep 2023
Response from Dilip on 3 Oct,2023
Dear Carmen,Thank you for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Rock Hill/Charlotte Area. It is always a pleasure to receive positive feedback. I am particularly pleased that you found our rates reasonable, our breakfast enjoyable and that your visit was a relaxing one. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Microtel Inn and Suites by Wyndham, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Dilip PatelGeneral Manager Microtel Inn & Suite by Wyndham Rock Hill, SC

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rested
Quiet and peaceful
Stayed 1 night in Sep 2023
Response from Dilip on 3 Oct,2023
Dear Lisa,Thank you for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Rock Hill/Charlotte Area. It is always a pleasure to receive positive feedback. I am particularly pleased that you found our hotel quiet and peaceful and that your stay was an enjoyable and relaxing! I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Microtel Inn and Suites by Wyndham, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Dilip PatelGeneral Manager Microtel Inn & Suite by Wyndham Rock Hill, SC

10/10 Excellent

Demetria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Aug 2023
Response from Dilip on 3 Oct,2023
Dear Demetria,Thank you for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Rock Hill/Charlotte Area. It is always a pleasure to receive positive feedback. I am particularly pleased that you found our hotel, staff and services to be enjoyable and that your visit was a relaxing one. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Microtel Inn and Suites by Wyndham, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Dilip PatelGeneral Manager Microtel Inn & Suite by Wyndham Rock Hill, SC

8/10 Good

Juan

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No bad smell
Stayed 4 nights in Aug 2023
Response from Dilip on 3 Oct,2023
Dear Juan,Thank you for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Rock Hill/Charlotte Area. It is always a pleasure to receive positive feedback. I am particularly pleased that you found our hotel, clean and aromatically pleasing. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Microtel Inn and Suites by Wyndham, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Dilip PatelGeneral Manager Microtel Inn & Suite by Wyndham Rock Hill, SC

10/10 Excellent

William

Stayed 1 night in Aug 2023
Response from Dilip on 3 Oct,2023
Dear William,Thank you for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Rock Hill/Charlotte Area. It is always a pleasure to receive positive feedback. I am particularly pleased that you found our hotel, staff and services to be enjoyable and that your visit was a relaxing one. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Microtel Inn and Suites by Wyndham, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Dilip PatelGeneral Manager Microtel Inn & Suite by Wyndham Rock Hill, SC

2/10 Terrible

Norisha

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The staff attenendant were friendly
Stayed 1 night in Aug 2023
Response from Dilip on 3 Oct,2023
Dear Norisha,Thank you for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Rock Hill/Charlotte Area. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, and I am saddened to hear that although you found our staff friendly; our hotel, and services were not up to your expectations or standard and apologize for the inconvenience and discomfort that this caused you. Here at Microtel Inn and Suites by Wyndham, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Sincerely, Dilip Patel General Manager Microtel Inn & Suite by Wyndham Rock Hill, SC

10/10 Excellent

Mia

Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stay
Stayed 2 nights in Jul 2023
Response from Dilip on 3 Aug,2023
Dear Mia,Thank you for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Rock Hill/Charlotte Area. It is always a pleasure to receive positive feedback. I am particularly pleased that you found our hotel, staff and services to be enjoyable and that your visit was a relaxing one. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Microtel Inn and Suites by Wyndham, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Dilip PatelGeneral Manager Microtel Inn & Suite by Wyndham Rock Hill, SC

10/10 Excellent

Beppie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient stop on our way to Florida. Reasonable prices. Pleasant staff
Stayed 1 night in Jul 2023

10/10 Excellent

Atanas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Dilip on 29 Jul,2023
Dear Atanas,Thank you for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Rock Hill/Charlotte Area. It is always a pleasure to receive positive feedback. I am particularly pleased that you found our hotel, staff and services to be enjoyable and that your visit was a relaxing one. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Microtel Inn and Suites by Wyndham, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Dilip PatelGeneral Manager Microtel Inn & Suite by Wyndham Rock Hill, SC

4/10 Poor

Terrilyn

Travelled with family
Disliked: Property conditions & facilities
The elevator did not work and had not worked in days. The area looked very unsafe and looked more of a transient place
Stayed 1 night in Jul 2023
Response from Dilip on 17 Jul,2023
Dear Terrilyn,Thank you for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Rock Hill/Charlotte Area. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, and I am saddened to hear that our hotel, staff and services were not up to your expectations, and that there were some maintenance issues that made your stay less then enjoyable; and I apologize for the inconvenience and discomfort that it caused you. Here at Microtel Inn and Suites by Wyndham, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Sincerely, Dilip Patel General Manager Microtel Inn & Suite by Wyndham Rock Hill, S

6/10 Okay

Verified traveller

Travelled with family
Disliked: Property conditions & facilities, room comfort
Could do better
Bathroom does not have the lock No hot water in the sink Telephone does not work
Stayed 1 night in Jul 2023
Response from Dilip on 17 Jul,2023
Dear Anonymous,Thank you for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Rock Hill/Charlotte Area. It is always a pleasure to receive positive feedback. I am particularly pleased that you found our hotel, staff and services to be enjoyable and that your visit was a relaxing one, although you had some small maintenance issues, which I thank you for making us aware of. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Microtel Inn and Suites by Wyndham, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Dilip PatelGeneral Manager Microtel Inn & Suite by Wyndham Rock Hill, SC