"Banff Rocky Mountain Resort is a beautiful place nestled between two mountains. The staff were friendly and helpful. Our rooms were clean and the bathrooms had enough towels. Our room had a full kitchenette which makes in handy to get your own groceries instead of eating at a restaurant everyday. I noticed a lot of families there which makes it a nice experience. They even were prompt at replacing a couple lightbulbs that burnt out in one of the bedrooms. I used the gym which has a fair amount of equipment including cardio but the majority of the equipment is old for today’s standards but still does the job. There’s also a pool and hot tub inside the resort with an additional hot tub outside. There’s a shuttle that leaves the resort at designated times to take us to downtown Banff which is 5 minutes away. There are a lot of shops, restaurants and cafes there even off of Banff Avenue (downtown), so you won’t be disappointed. From the downtown, you can take the Roam Transit buses to where you want to do some hiking, biking, etc…. Overall, the experience visiting Banff Alberta for the first time was phenomenal!! We will definitely go back again!!"