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Reviews of Best Western Hotel Rome Airport

4 out of 5
Best Western Hotel Rome Airport
Via Portuense, 2465, Fiumicino, RM

Reviews

8.0

Very good

Rating 10 - Excellent. 406 out of 1009 reviews" "
Rating 8 - Good. 329 out of 1009 reviews" "
Rating 6 - Okay. 134 out of 1009 reviews" "
Rating 4 - Poor. 78 out of 1009 reviews" "
Rating 2 - Terrible. 62 out of 1009 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Alan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Noise to be expected near the airport especially when directly beneath one of the flight paths. Served us well for our last night before catching an early morning flight from FCO
Stayed 1 night in May 2024

8/10 Good

Paul

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Was ok for pourpose
Stayed 1 night in May 2024

10/10 Excellent

Ella

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Sherayah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this Hotel! If I’m back in Rome I will definitely stay here again! Nice pool, clean area, and respectful staff!
Stayed 1 night in May 2024

8/10 Good

Nilufer

Liked: Cleanliness, staff & service
The property is perfect for one night stay if you need to be at the airport the next day. The rooms while clean are old and need repairs, the carpets in the hallways look very old and dirty it does not give you a good feeling of a decent hotel. The restaurant on the premises was a blessing and the staff at check in was very friendly. Also shuttle to and from the airport is every reason to stay at this hotel. I would stay again if I had an early flight.
Stayed 1 night in May 2024

2/10 Terrible

NASSER

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

8/10 Good

Cynthia

Travelled with family
Liked: Cleanliness, staff & service
Access from the street wasn’t obvious. Limited parking. We first questioned having chosen this hotel, but check-in was easy, our rooms were clean and accommodating. Pleasantly surprised by quality of food and service for both breakfast and dinner at the hotel restaurant. Would stay again.
Stayed 1 night in May 2024

8/10 Good

Kimberlyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location and excellent shuttle service to and from the airport. Nice on property restaurant. The bathroom showed some age - piece fell off the shower and the drain in the sink wouldn’t stay open. Overall a good value.
Stayed 1 night in May 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had great service from Marlo. He helped make our stay more enjoyable. His English is very good and he was very adept at meeting our needs
Stayed 1 night in May 2024

10/10 Excellent

NASSER

Stayed 1 night in May 2024

10/10 Excellent

Shea

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, convenient location to the airport and many dining options nearby. The pool was so relaxing after an exhausting day of travel, and they have a pool bar! The room was clean and the bed comfortable. All of the front desk staff were professional and friendly. The shuttle was $16 for two people which was $10 cheaper than our taxi to the hotel, definitely recommend.
Stayed 1 night in May 2024

10/10 Excellent

Octavio

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location close to the airport
Stayed 1 night in Apr 2024

8/10 Good

Maria Cristina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to crash if you are catching a flight. Good restaurants within walking distance. A very safe and walkable neighborhood.
Stayed 1 night in May 2024

8/10 Good

Deborah, Slough

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was close to airport, however cheaper and more convenient to take a taxi than use the shuttle service if there with a family.
Stayed 1 night in Apr 2024

8/10 Good

kamal

Stayed 1 night in Apr 2024

10/10 Excellent

javier

Business traveller
Liked: Cleanliness, staff & service, amenities
Good service and profesional staff.
Stayed 1 night in Apr 2024

8/10 Good

Patricia

Travelled with partner
Liked: Amenities
Ok
Stayed 1 night in Mar 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place close to airport. Offer shuttle for 8 Euro person
Stayed 1 night in Apr 2024

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We spent one night before our flight at this Best Western. The hotel was clean and comfortable and the staff was professional and welcoming. There is easy shuttle transport to and from the hotel for a small fee. Eating at the onsite restaurant is a MUST. We would stay here again
Stayed 1 night in Apr 2024

10/10 Excellent

Ellen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property. Lots of construction in the area. Hotel staff were great.
Stayed 1 night in Apr 2024

6/10 Okay

Ashraf, Pottstown

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
was not what we hoped for, worst bed in italy trip. and very noisy next to the airport
Stayed 1 night in Apr 2024

6/10 Okay

Nancy

Travelled with group
Liked: Staff & service
Disliked: Amenities
Did not care for surrounding area. Limited restaurant's. (1) Overall appearance felt dirty.
Stayed 1 night in Apr 2024

8/10 Good

priscilla

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful and cooperative.
Stayed 1 night in Apr 2024

10/10 Excellent

James

Stayed 1 night in Apr 2024

8/10 Good

Jessica, Iron Bridge

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for travellers who need a place to sleep before getting to an early flight at FCO. They offer a shuttle to and from the airport that is advertised at €8/person (there is a “tourism tax” added on top of this they don’t mention until you pay, so if you have more than three people, call a cab and negotiate the price with the driver)
Stayed 1 night in Apr 2024

8/10 Good

Sandra

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff Desiree was great, very accommodating, answered many questions.
Stayed 1 night in Apr 2024

8/10 Good

Max

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The Property/Hotel is ideal if you are on transit waiting for your flight the next day from FCO or just like us we arrived late at FCO and decided to stay in a hotel nearby the airport before hitting Rome Central area. We did manage to rest for the night after 20 hours flight from California . The hotel room itself is small and the toilet and shower room is really very very small. Although it was clean and very quiet. The breakfast buffet is above average for the price we pay. At least we were not hungry as we proceeded our day to central Rome. Staff are very friendly and accommodating. Very easy to get a taxi cab with the help of the front desk. From the Airport to the Hotel will cost you 25 euro. From the hotel to central Rome will cost you 70 euro but it was very convenient ride.
Stayed 1 night in Apr 2024

6/10 Okay

Craig

Travelled with group
Liked: Cleanliness, staff & service
Close to the airport. Hotel was under renovation and rooms are very small. Restaurant was good
Stayed 1 night in Apr 2024

10/10 Excellent

Juan, San Salvador

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very friendly and the food at the restaurant is very good
Stayed 1 night in Mar 2024

10/10 Excellent

Taleia, Twinsburg

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Kenneth, Saskatoon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easter Brunch, proximity to Rome airport and car rental and helpful and friendly staff
Stayed 1 night in Mar 2024

8/10 Good

Brenda

Travelled with family and small children
Liked: Staff & service
Hotel is very convenient to the airport. We took a taxi there and it was just as cheap as the shuttle because we were a family of four. Super convenient have the shuttle to the airport. It’s a short 10min drive. The breakfast is a good variety and the restaurant was delicious for dinner. Our taxi driver told us we were located in a great fishing area and we were a short walk to the river with lots of dining options. We didn’t have time to explore but we do it next time.
Stayed 1 night in Mar 2024

8/10 Good

zhenhui

Travelled with group
Liked: Cleanliness, staff & service
large clean bedroom. But strange shower... I made a mess of water on the floor, because the door of shower didn't close well..
Stayed 1 night in Mar 2024

10/10 Excellent

Nir

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place and convenient
Stayed 1 night in Mar 2024

10/10 Excellent

Harjeet

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very conveniently located if you have an early flight as we did. Overall, it is wonderful and well-maintained. Staff is very friendly. We particularly appreciated that they have a shuttle service (at a surcharge) for the airport, which takes the stress out if you have an early flight. Very limited dining options though.
Stayed 1 night in Mar 2024

6/10 Okay

Cindy

Travelled with family
Liked: Staff & service
Facilities too old, room, carpet, everything. Staff are friendly
Stayed 1 night in Mar 2024

10/10 Excellent

Marshall Jeanese

Liked: Cleanliness, staff & service
Stayed 4 nights in Feb 2024

6/10 Okay

KOICHI, Washington

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
The hitel is ongojng a renovation. Upon check-in, my room keys were not working so I returned to the reception. The staff told me how to use the keys. I told him I have stayed in many BW hotels and I know how the keys would work.
Stayed 1 night in Mar 2024

10/10 Excellent

Joanna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff and very clean room. It is very convenient that the hotel provides shuttle to the airport. The restaurant in the hotel is very good. Excellent food and great service !
Stayed 1 night in Mar 2024

10/10 Excellent

AnnaEmiliana

Liked: Cleanliness, staff & service, property conditions & facilities
Very good check in service. Attentive and professional
Stayed 1 night in Feb 2024

10/10 Excellent

Alfredo

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel to stay, totally recommended.
Stayed 1 night in Mar 2024

4/10 Poor

geun

Disliked: Cleanliness, staff & service
Stayed 1 night in Feb 2024

8/10 Good

Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very nice! The room was spacious but the beds were not very comfortable. But we had a nice stay.

6/10 Okay

Silvina

Travelled with family
Disliked: Property conditions & facilities
Hotel is close to the airport but nestled in an area mixed with industrial, commercial and residential properties that at night looked a little scary. The hotel is updated but lacks maintenance. Carpets in hallway were worn out and filthy, some electrical outlets in our room were not working, a/c was not working. Priced affordable and convenient for a one night stay if you are traveling in or out of Fiumicino. But I would have paid more to stay in a better place.
Stayed 1 night in Mar 2024

8/10 Good

Violeta

Stayed 2 nights in Feb 2024

10/10 Excellent

Carolyn, San Diego

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very congested area.
Stayed 1 night in Feb 2024

10/10 Excellent

Xueqian Lin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Patrick, Hamilton

Stayed 1 night in Jan 2024

4/10 Poor

Daniel

Disliked: Property conditions & facilities
HAZARDS ABOUNDED
Room was OK, but cramped. Bathroom was a DISASTER! Slippery floor on shower stall threatened to result in severe cuts from glass enclosure; however, perhaps worse, stall failed to drain properly. Consequently, when I emerged from shower, water was already flowing from spacious bathroom's floor into adjacent bedroom. Flooding aside, this expanded the physical danger of slipping on the floor. Sadly, when I informed early morning desk personnel, he seemed unsurprised and unenthused about follow-through. He mumbled that Housekeeping staff will look into it.
Stayed 1 night in Oct 2023

8/10 Good

Irene

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023