Premium bedding, pillow-top beds, individually decorated

Reviews of Courtyard by Marriott Rome

3 out of 5
Courtyard by Marriott Rome
300 W 3rd St SW, Rome, GA

Reviews

9.0

Wonderful

Rating 10 - Excellent. 97 out of 150 reviews" "
Rating 8 - Good. 31 out of 150 reviews" "
Rating 6 - Okay. 13 out of 150 reviews" "
Rating 4 - Poor. 5 out of 150 reviews" "
Rating 2 - Terrible. 4 out of 150 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Erick

Stayed 1 night in Mar 2024
Response from Operations Manager on 21 Apr,2024
Dear Erick, We are delighted you enjoyed your stay at Courtyard Rome Riverwalk. We strive to provide each guest with an exceptional visit; therefore, it is lovely to know that we exceeded your expectations. We hope you will come back whenever your travels bring you to Rome.Best regards,Sha BurdetteOperations Manager

10/10 Excellent

Spero

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Operations Manager on 22 Mar,2024
Dear Spero, Thank you for the perfect rating! We are overjoyed to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at Courtyard Rome Riverwalk, and we look forward to welcoming you back soon.Best regards,Sha BurdetteOperations Manager

10/10 Excellent

Rebecca

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and modern hotel and rooms.
Stayed 1 night in Mar 2024
Response from Operations Manager on 18 Mar,2024
Dear Rebecca, Thank you for being our guest and for your wonderful feedback. We are delighted you enjoyed our beautiful property and well-appointed accommodations. An excellent stay starts with a great night's sleep, so thanks again for your kind comments. We look forward to seeing you again at Courtyard Rome Riverwalk!Best regards,Sha Burdette,Operations Manager

10/10 Excellent

gurudatt

Liked: Cleanliness, staff & service, property conditions & facilities
Easy access to nice outdoor stroll. Clean property and friendly staff
Stayed 1 night in Feb 2024
Response from Operations Manager on 4 Mar,2024
Dear Gurudatt, Thank you for the wonderful review of Courtyard Rome Riverwalk. We are glad our location was convenient for everything you wanted to do on this visit. We also love reading wonderful comments about our spotless property as well as our associates, and we will be sure to share this review with our entire team. Thank you again; we look forward to your next visit.Best regards,Sha BurdetteOperations Manager

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Operations Manager on 26 Feb,2024
Dear Katie, We are thrilled you had an excellent stay at Courtyard Rome Riverwalk, and we appreciate the fantastic rating. It was our pleasure accommodating you, and we look forward to your next visit with us.Best regards,Sha BurdetteOperations Manager

10/10 Excellent

Jolyn

Liked: Cleanliness, staff & service, property conditions & facilities
Property is in excellent condition and staff all very friendly and helpful. The Bistro is a nice option, but there are many bars and restaurants within a few blocks - very walkable.
Stayed 1 night in Feb 2024
Response from Operations Manager on 21 Feb,2024
Dear Jolyn, Thank you for choosing Courtyard Rome Riverwalk and for your wonderful feedback. We are pleased to know that you loved our beautiful property, the excellent service provided by our attentive associates, and our convenient location. We appreciate your business, and we look forward to welcoming you back soon.Best regards,Sha BurdetteOperations Manager

10/10 Excellent

SHEMIKA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely love it!!
Stayed 1 night in Feb 2024
Response from Operations Manager on 5 Feb,2024
Dear Shemika, Thank you for sharing your feedback regarding your recent stay at Courtyard Rome Riverwalk. We are delighted to hear that your experience was exceptional. We look forward to welcoming you back for another incredible visit.Best regards,Sha Burdette,Operations Manager

10/10 Excellent

Gillan

Liked: Cleanliness, staff & service, property conditions & facilities
clean and safe. I can't believe that we have to pay extra for double beds for my sister. sad face
Stayed 1 night in Jan 2024
Response from Operations Manager on 26 Jan,2024
Dear Gillan, Thank you for being our guest and for your wonderful feedback. We are glad you liked our spotless property and had an overall satisfactory stay. However, we regret any disappointment you had with some of the extra costs associated with your visit. We look forward to seeing you again at Courtyard Rome Riverwalk!Best regards,Sha BurdetteOperations Manager

10/10 Excellent

Craig

Business traveller
Liked: Amenities
Nice hotel. Friendly staff
Stayed 1 night in Jan 2024
Response from Operations Manager on 9 Jan,2024
Dear Craig, Thank you for choosing Courtyard Rome Riverwalk and sharing your feedback. We are delighted to hear that you enjoyed our well-kept property and courteous service. We look forward to welcoming you back in the future.Best regards,Sha BurdetteOperations Manager

2/10 Terrible

Caleb

Stayed 1 night in Dec 2023
Response from Operations Manager on 26 Jan,2024
Dear Caleb, Thank you for choosing our hotel for your stay. We are very disappointed to see your rating, and we sincerely apologize for not living up to your expectations. We value your business and truly hope you will give us another chance to prove that we are committed to providing an excellent experience to every guest.Best regards,Sha BurdetteOperations Manager

8/10 Good

Scott, Wilmington

Stayed 1 night in Nov 2023
Response from Operations Manager on 7 Dec,2023
Dear Scott, Thank you for the perfect rating! We are overjoyed to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at Courtyard Rome Riverwalk, and we look forward to welcoming you back soon.Best regards,Sha BurdetteOperations Manager

6/10 Okay

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was extremely expensive for what was received.
Stayed 2 nights in Nov 2023
Response from Operations Manager on 11 Nov,2023
Dear Gary, Thank you for taking the time to post a review of your time with us. We were disappointed to read our accommodations did not provide the value for which you were hoping. As with most cities, certain times of the year are busier and command higher rates; however, we do make every effort to be priced competitively. It was a pleasure to have you as our guest, and we hope to do so again soon.Best regards,Sha BurdetteOperations Manager

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023
Response from Operations Manager on 31 Oct,2023
Dear Bryan, On behalf of our team at Courtyard Rome Riverwalk, thank you for the excellent rating. We strive to deliver clean, comfortable accommodations combined with outstanding service to every guest; therefore, we appreciate your feedback. We enjoyed having you and hope we will continue to be your hotel of choice whenever your travels bring you back. Best regards,Sha Burdette

2/10 Terrible

Stacey

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
STAY AWAY MANAGER IS TERRIBLE
VERY unhappy with the manager at this hotel. I booked a night, canceled 3 days early, both on hotels.com AND called the hotel Thursday before our Saturday stay and they still charged 500 to my card! hotels.com called the hotel while I was on the phone and the manager is refusing to refund my card. STAY AWAY the manager is a liar and a thief for stealing my money.
Stayed 1 night in Sep 2023
Response from Courtyard Rome Riverwalk Management Team on 30 Sept,2023
Dear Stacey, Thank you for taking the time to show us your concern. We regret that you were unable to stay with us and the inconvenience you have experienced concerning cancellation fees. Your feedback, and also your patience in this matter, are much appreciated. We will share your message appropriately as we are committed to enhancing our services on all levels.Sincerely, Courtyard Rome Riverwalk Management Team

6/10 Okay

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel but parking can be a problem sometimes
Hotel is nice and a good option for the area. The main issue is with parking. This seems like a fairly popular place for social events and the hotel doesn’t make any effort to ensure their parking is available for hotel guests. If there is an event during your stay prepare to park a good distance from the hotel. Otherwise it’s a great place.
Stayed 1 night in Aug 2023
Response from Operations Manager on 4 Sept,2023
Dear Michael, Thank you for your review of your recent visit to our hotel. We apologize for the inconvenience you experienced with the lack of parking spaces when you arrived. We always try to accommodate our valued guests to the best of our abilities; therefore, we are sorry that you encountered this frustration during your visit. Please know you can notify our front desk on your next visit, and we will be happy to assist you with this situation. On a positive note, we are glad that you had an overall enjoyable experience staying with us. It was our pleasure accommodating you, and we hope to see you again soon.Best regards,Sha BurdetteOperations Manager

10/10 Excellent

Lenaick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 3 nights in Aug 2023
Response from Operations Manager on 23 Aug,2023
Dear Lenaick, We are delighted you stayed with us at Courtyard Rome Riverwalk and are grateful for your review! We enjoyed having you as our guest and hope to welcome you back on your next visit to the area. Best regards,Sha BurdetteOperations Manager

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We didn't spend much time at the hotel, but the property was very clean, the location was convenient, the staff was helpful and friendly, and the Breakfast Bistro that served Starbucks drinks was very nice. If we had had time, I would have loved to go walking on the levy and Riverwalk. Next time. We would stay here again.
Stayed 1 night in May 2023
Response from Michael Redd on 16 May,2023
Dear Jennifer, Thank you for sharing your experience at our hotel. We are glad our location was perfect for your needs, and our associates took excellent care of you. We are also happy you loved our beautiful property and amenities. Thank you again, and we look forward to you will choose Courtyard Rome Riverwalk every time your travels bring you to our area. Best regards, Michael Redd

10/10 Excellent

George

Stayed 2 nights in May 2023
Response from Michael Redd on 5 Jun,2023
Dear George, Thank you for your fantastic rating. We are delighted to know you loved every aspect of our hotel. We hope to welcome you back soon to Courtyard Rome Riverwalk.Best regards,Michael Redd

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Positive experience
Great staff. Clean room. Very nice hotel. Have stayed here before and will again.
Stayed 2 nights in Mar 2023
Response from Michael Redd on 24 Mar,2023
Dear Guest, Thank you for being our guest and for your feedback. We are glad you loved the hospitality from our devoted associates and our well-kept property. We look forward to your return visit to Courtyard Rome Riverwalk.Best regards,Michael Redd

10/10 Excellent

Shane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 4 nights in Feb 2023
Response from Megan McDaniel on 28 Feb,2023
Dear Shane, Thank you for rating your stay at Courtyard Rome Riverwalk. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon.Best regards,Megan McDaniel

10/10 Excellent

Malcolm

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 2 nights in Feb 2023
Response from Megan McDaniel on 20 Feb,2023
Dear Malcolm, We are delighted that you stayed with us at Courtyard Rome Riverwalk, and we are grateful for your excellent review. We enjoyed having you as our guest and look forward to welcoming you back on your next visit to the area. Best regards,Megan McDaniel

10/10 Excellent

Lachaka

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about the place was great
Response from Manager on 29 Dec,2022
Dear Lachaka, We are delighted that you stayed with us at Courtyard Rome Riverwalk, and we are grateful for your review. We enjoyed having you as our guest and look forward to welcoming you back on your next visit to the area. Happy Holidays!Best regards,Megan McDaniel

6/10 Okay

Mike

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
My one complaint is that the thermostat would not stay set to 68 overnight, and it kept getting warm and then I'd have to set it back to 68. This happened multiple times. When I informed the woman at the desk upon checkout, she hardly cared.
Response from General Manager on 8 Nov,2022
Dear Mike, Thank you for your feedback. We are sorry you experienced difficulties with the air conditioning unit during your stay with us and that we did not resolve it to your satisfaction. We take pride in delivering attentive service to each guest, so we apologize for letting you down. We regret the inconvenience this caused, and we will share your comments appropriately to ensure it is not repeated in the future. We are grateful for your patience, and we hope you will give us a chance to make a better impression the next time your travels bring you back this way.Tayesha Lytle,General Manager

10/10 Excellent

Sean

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Safe and comfortable
Check in was easy and fast. Something went wrong with my payment, but the check in lady fixed it super fast. Hotel was very comfortable and I felt safe. My room was so cozy! I also loved the ability to get Starbucks drink downstairs. Took 10 min to walk to the downtown area to pick up my dinner. Looking forward to staying here again.
Stayed 1 night in Oct 2022
Response from General Manager on 16 Oct,2022
Dear Sean, We are delighted that you stayed with us at Courtyard Rome Riverwalk, and we are grateful for your review. It is nice to know that you received outstanding service and that our accommodations and location were to your liking. We enjoyed having you as our guest and look forward to welcoming you back on your next visit to the area. Tayesha LytleGeneral Manager

10/10 Excellent

Dakota

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
NA
Stayed 1 night in Oct 2022
Response from General Manager on 14 Oct,2022
Dear Dakota, We are pleased your stay was a fantastic one, and we want to thank you for your excellent rating. All of us at Courtyard Rome Riverwalk look forward to your next visit.Tayesha LytleGeneral Manager

4/10 Poor

Jeffrey

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Empty body wash. Bathroom vent needs swept. Shower head is garbage. Toilet paper holder broken. Huge pile of trash outside our room upon check-in. Just minor cosmetic touch ups needed to polish the wonderfull design. Obviously maintenace staff has no pride in the facility. Cleaning staff needs to learn how to remove stains and grime in a white shower to make it look super clean.
Stayed 1 night in Oct 2022
Response from General Manager on 11 Oct,2022
Dear Jeffrey, We are glad you loved so many aspects of our hotel. However, please accept our apologies for the difficulties you experienced with our accommodations and for the inconvenience this caused. We will follow up with our maintenance and housekeeping teams to rectify the problems as we advance. We are grateful for your patience, and we hope to see you again so we can provide you with the seamless experience you deserve.Tayesha LytleGeneral Manager

8/10 Good

Tina

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location!
Stayed 2 nights in Aug 2022
Response from General Manager on 29 Aug,2022
Dear Tina, Thank you for reviewing your recent stay at the Courtyard Rome Riverwalk. We are pleased you found our location perfect for your plans in the city. It was a pleasure having you as our guest, and we look forward to welcoming you back to the area. Tayesha Lytle, General Manager

10/10 Excellent

Brian

Stayed 1 night in Aug 2022
Response from General Manager on 23 Aug,2022
Dear Brian, We enjoyed seeing your perfect rating and cannot thank you enough for it. On behalf of everyone here at Courtyard Rome Riverwalk, I invite you to come back and stay with us whenever you are in the area.Tayesha LytleGeneral Manager

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
All good
Stayed 1 night in Aug 2022
Response from General Manager on 21 Aug,2022
Dear John, Thank you for the fantastic review of Courtyard Rome Riverwalk! We are delighted your visit was perfect in every way and that you liked our facilities and friendly service by our team. It was a pleasure hosting you, and we look forward to your next visit to us.Tayesha LytleGeneral Manager

10/10 Excellent

Jerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2022
Response from General Manager on 14 Jul,2022
Dear Jerry, thank you for choosing Courtyard Rome Riverwalk and for your rating. We are thrilled to know we exceeded your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Tayesha Lytle, General Manager

10/10 Excellent

Mary Beth, Schaumburg

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and modern.
Stayed 2 nights in Jun 2022
Response from General Manager on 13 Jun,2022
Dear Mary, we are pleased you stayed with us at Courtyard Rome Riverwalk, and we are grateful for your review! We are glad that we exceeded all your expectations. We enjoyed having you as our guest and hope to welcome you back on your next visit to the area. Tayesha Lytle General Manager

8/10 Good

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in May 2022
Response from Megan McDaniel on 10 Nov,2022
Dear James, We appreciate your gracious rating about your stay at Courtyard Rome Riverwalk. It means a lot to learn that we met all your expectations. Thank you for being our guest, and we look forward to a future visit.Best regards,Megan McDaniel

10/10 Excellent

Brock

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay!!
What a great location! We could walk across the bride to the main street in town for shopping and coffee! The staff was outstanding! Every one of them was cheerful and greeted us with a warm hello. The banquet room was perfect for a small dinner party we attended while there. The lobby was a great place to sit and wait for the girls upstairs to get ready. Lots of comfortable seating areas. We would stay here again for sure!
Stayed 3 nights in May 2022
Response from General Manager on 17 May,2022
Dear Brock, we are delighted that you stayed with us at Courtyard Rome Riverwalk, and we are grateful for your review! We are glad you had a pleasant stay overall. We enjoyed having you as our guest and hope to welcome you back on your next visit to the area. Tayesha Lytle General Manager

10/10 Excellent

Donna B.

Stayed 2 nights in May 2022
Response from Megan McDaniel on 10 Nov,2022
Dear Donna, Thank you for sharing the nice rating about your experience at Courtyard Rome Riverwalk. We are happy to see your stay was pleasant, and we hope to have the pleasure of hosting you again soon.Best regards,Megan McDaniel

10/10 Excellent

Vivian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience!
Stayed 1 night in Apr 2022
Response from General Manager on 4 Apr,2022
Dear Vivian, we are delighted that you stayed with us at Courtyard Rome Riverwalk, and we are grateful for your review! We enjoyed having you as our guest and hope to welcome you back on your next visit to the area. Tayesha Lytle General Manager

8/10 Good

Kelly

Travelled with family
Liked: Staff & service, property conditions & facilities
Nice place to stay!
Stayed 1 night in Mar 2022
Response from General Manager on 23 Mar,2022
Dear Kelly, thank you for choosing to stay at Courtyard Rome Riverwalk and sharing your experience. We are happy to see your stay was pleasant, and we look forward to welcoming you back soon. Tayesha Lytle, General Manager

10/10 Excellent

Mary

Stayed 1 night in Mar 2022
Response from Megan McDaniel on 3 Dec,2022
Dear Mary, Thank you for your excellent rating and for letting us know your stay at Courtyard Rome Riverwalk was exceptional. It was a pleasure having you as our guest, and we look forward to welcoming you again soon.Best regards,Megan McDaniel

10/10 Excellent

Hilarie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2022
Response from Megan McDaniel on 3 Dec,2022
Dear Hilarie, Thank you for choosing to stay with us and for taking the time to leave your rating. We are delighted to have exceeded your expectations. We hope you will make Courtyard Rome Riverwalk your home away from home whenever your travels bring you to our area.Best regards,Megan McDaniel

10/10 Excellent

Cecile

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was top notch and extremely friendly staff and management. Near downtown Rome so many things to walk around to. Highly recommend staying here.
Stayed 1 night in Feb 2022
Response from General Manager on 1 Mar,2022
Dear Cecile, thank you for your fabulous review and for recommending Courtyard Rome Riverwalk to future travelers. We are glad you liked our friendly staff and convenient location with proximity to everything. It was a pleasure having you as our guest, and we look forward to welcoming you again in the near future. Tayesha Lytle General Manager

10/10 Excellent

Nomiki

Travelled with family, Business traveller, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and very clean.
Stayed 1 night in Feb 2022
Response from General Manager on 28 Feb,2022
Dear Nomiki, it was a pleasure having you as our guest at Courtyard Rome Riverwalk. We strive to deliver an exceptional experience to each of our guests in all areas of our hotel and your feedback tells us we are meeting our goals. Thank you for mentioning our convenient location and refreshing accommodations. We look forward to hosting you again soon. Tayesha Lytle General Manager

10/10 Excellent

CYNTHIA, flowery branch

Stayed 1 night in Feb 2022
Response from Megan McDaniel on 3 Dec,2022
Dear Cynthia, Thank you for the generous rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you at Courtyard Rome Riverwalk; we look forward to seeing you again soon. Best regards,Megan McDaniel

10/10 Excellent

stacia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff was amazing . We haven’t had that service in a long time .
Stayed 1 night in Feb 2022
Response from General Manager on 28 Feb,2022
Dear Stacia, thank you for taking the time to review your recent stay at Courtyard Rome Riverwalk. It is a pleasure to know we exceeded your expectations, especially you liked our courteous service by our front desk team. We enjoyed having you as our guest, and we hope to see you again on your next trip to our vibrant city. Tayesha Lytle General Manager

10/10 Excellent

Allison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2022
Response from Megan McDaniel on 3 Dec,2022
Dear Allison, Thank you for choosing Courtyard Rome Riverwalk. We are dedicated to providing a comfortable atmosphere for all our guests; therefore, we love that you had an enjoyable stay. It was our pleasure hosting you, and we look forward to another opportunity to make your next visit a great one.Best regards,Megan McDaniel

10/10 Excellent

Rondie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
5 stars
Stayed 1 night in Feb 2022
Response from General Manager on 13 Feb,2022
Dear Rondie, we are delighted you enjoyed every aspect of your stay. Your feedback is the best performance measure we have, and we appreciate you letting us know we are succeeding. Thank you for being our guest at Courtyard Rome Riverwalk, and we look forward to your next visit. Tayesha Lytle, General Manager

10/10 Excellent

Duyen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/a
Stayed 1 night in Feb 2022
Response from General Manager on 10 Feb,2022
Dear Duyen, all of us at Courtyard Rome Riverwalk appreciate your excellent rating. We are glad you had an enjoyable stay and would love to see you again soon. Tayesha Lytle General Manager

10/10 Excellent

W. Bronson

Stayed 2 nights in Jan 2022
Response from General Manager on 9 May,2022
Dear Guest, we are pleased your experience was a fantastic one, and we want to thank you for your excellent rating. All of us at Courtyard Rome Riverwalk look forward to your next visit. Tayesha Lytle, General Manager

10/10 Excellent

Anna

Stayed 1 night in Jan 2022
Response from General Manager on 9 May,2022
Dear Anna, thank you for the generous rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you at Courtyard Rome Riverwalk, and we hope to see you again soon. Tayesha Lytle, General Manager

8/10 Good

Joanna

Travelled with partner
Liked: Staff & service, amenities
Lovely hotel with river walk!
Stayed 1 night in Jan 2022
Response from General Manager on 9 Jan,2022
Dear Joanna, thank you for posting a review of your stay with us at Courtyard Rome Riverwalk. We are happy to know you enjoyed your time at the riverwalk and that you liked our attractive property. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Tayesha Lytle, General Manager

10/10 Excellent

Catherine, El Cerrito

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2022
Response from General Manager on 28 Apr,2022
Dear Catherine, we are thrilled you had an excellent stay at Courtyard Rome Riverwalk, and we appreciate the fantastic rating. It was our pleasure accommodating you, and we look forward to your next visit with us. Tayesha Lytle, General Manager

10/10 Excellent

Barbara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleaniness and good old hospitality
Stayed 6 nights in Dec 2021
Response from General Manager on 5 Jan,2022
Dear Barbara, We are delighted that you stayed with us at Courtyard Rome Riverwalk, and we are grateful for your review! It's great to read you loved our spotless property and excellent service. We enjoyed having you as our guest and hope to welcome you back on your next visit to the area. Tayesha Lytle General Manager