City view

Reviews of San Carlo Suite

San Carlo Suite
Via del Corso, 112, Rome, RM

Reviews

8.6

Excellent

Rating 10 - Excellent. 100 out of 195 reviews" "
Rating 8 - Good. 65 out of 195 reviews" "
Rating 6 - Okay. 11 out of 195 reviews" "
Rating 4 - Poor. 11 out of 195 reviews" "
Rating 2 - Terrible. 8 out of 195 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was SO nice and helpful!!!! Very central location. Clean room with updated features.
Stayed 2 nights in May 2024

10/10 Excellent

Cherie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right in the heart of shopping and amazing tourist sites.

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2023

10/10 Excellent

Marlen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a lovely property with great location near the Spanish Steps. Cozy accommodation and a really nice jacuzzi. Very reasonable price. The minor issue was the strong smell of cigarettes even though it is prohibited to smoke in the property.
Stayed 1 night in Nov 2023

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
!
Stayed 1 night in Oct 2023

8/10 Good

Rocio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excelent location!!! the staff was really helpfull, the room was kind of small but had everything, and a good view to Corso St. The shower did not have a place to put the soap an shampoo, which was kind of odd. Very near Spanish steps, shopping and dining options, we could walk everywhere, Trevi Fountain, Plaza Venezia, Plaza Navona, Spanish steps, and the metro station.
Stayed 3 nights in Oct 2023

10/10 Excellent

Heidi

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location to walk all about and see the sites!
Stayed 1 night in Apr 2023

8/10 Good

Katarina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff & location, close to a great shopping area with many restaurants nearby. Room was very clean. Only complaint was that the room temperature was way to high and there was no way to adjust it so had to sleep with the window open and could hear all of the traffic throughout the late night/early morning.
Stayed 2 nights in Apr 2023
Response from Mizan on 8 May,2023
Thank you

4/10 Poor

Brianna

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Mar 2023

2/10 Terrible

Jessica

Stayed 1 night in Oct 2022

8/10 Good

Marisela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was located in a nice area and within walking distance to the Spanish Steps. Area is quiet at night. Hotel had a large tub in executive suite. Hotel was actually in a building and only occupied two floors. Other hotels or apts in same building. There was a code to get in building. Staff was helpful.
Stayed 2 nights in Sep 2022

6/10 Okay

Robert, Saint petersburg

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
This hotel is very conveniently located near a lot of historic/tourist sites, shopping, and dining options. The rooms and hotel are clean. The staff was friendly and attentive. Problem - the historic elevator. If you don't mind randomly adding extra steps to your day then this is the place for you. Situation - frequently the doors to the elevator have to be HELD closed from within to move. So if someone takes the elevator from the ground floor to the 4th floor it can get stuck there until someone brings it down. Consequently, it will now be on the groung floor and may or may not come up to the floor you need.
Stayed 8 nights in Sep 2022

4/10 Poor

Mackenzie

Stayed 1 night in Sep 2022

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable stay
Very convenient location to major Rome sites and attractions. On a picturesque street near many restaurants, cafes, and shopping. Room was small and basic but served its purpose very well. Staff were welcoming and accommodating.
Stayed 1 night in Sep 2022

6/10 Okay

David

Travelled with partner
Liked: Cleanliness, staff & service
The property is certainly quirky and in a great central location with a lot of shops, restaurants and tourist attractions within walking distance. It is fairly well maintained and in general clean with a comfy bed and a very large hot tub in the room, and even though you will claim you will never use it - I bet you do! Although it’s location is a great asset, it is on a very busy street, and if your room overlooks the street you will get a lot of noise up to about 11.00 pm and it starts again about 7.30 am. There is also a local busker who is well established just out side with his electric Guitar and amplifier and he is the most of the day and does not seem to stop very often! You also get noise from inside the building.
Stayed 3 nights in Jul 2022
Response from Alessio on 5 Aug,2022
Good evening, Mr David, Thank you very much for staying at the San Carlo Suite, and we are very sorry that it was disturbed by external noise, but I confirm that our windows are all with double isolation. I wish you a good return and I hope very much to have you back as our guest in the future. Thank you Alessio

8/10 Good

Lori

Liked: Cleanliness, property conditions & facilities, room comfort
Far from perfect…
The room was decent. Perfect location to see many sites. The Wi-Fi was not very strong. We arrived early but our room was not available and there was no lobby to wait in until our room was ready.
Stayed 4 nights in May 2022
Response from Alessio on 24 Jun,2022
Good morning, Mr Stooksbury, First of all thank you for staying at the San Carlo Suite, and I guarantee that if you return to visit us we will find your room ready and the WI-FI maybe a little faster. Thank you

10/10 Excellent

Joyce

Stayed 1 night in May 2022
Response from Mizan on 17 May,2022
Thank you

10/10 Excellent

Jessie Lorraine

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic location , luxury style rooms and great friendly staff. Would highly highly recommend and will stay again when back in Rome. A lot of the attractions were a pleasant walk from this hotel and you can get taxis from just across the street. Walling distance from a lot of shops also and nice restaurants.
Stayed 4 nights in Apr 2022
Response from Alessio on 8 May,2022
Good evening Mrs. Jessie, We thank you very much for having stayed at the San Carlo Suite, you too have been wonderful guests and we can't wait for you to come back and visit us. Thanks

10/10 Excellent

Pamela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight stay
Absolutely wonderful hotel. Location is perfect for sightseeing. rooms and beds are comfortable, exceptionally clean. Staff are helpful, pleasant and on hand whenever you need them. Allowed us to check-in early and leave bags upon check out. I would highly recommend this hotel to anyone visiting Rome.
Stayed 1 night in Apr 2022
Response from Alessio on 8 May,2022
Good evening Mrs. Pamela, We sincerely thank you for choosing the San Carlo Suite as your hotel, we wish you a good return and we would be happy to have you back as our guests. Thanks

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location
Great location that is an easy walk to the Metro station, The Vatican, Colosseum and plenty of good restaurants. I was able to check in early after arriving from the US. The room was quiet and comfortable.
Stayed 3 nights in Feb 2022

10/10 Excellent

Palwinder

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I made a last minute booking, due to train cancellations. We were were positively greeted by Glen, very polite and attentive! Hard Worker! Glen sorted out everything, so that the stay went smoothly and at the same time keeping his customer service to the maximum. Glen explained the room features and guided about the Breakfast. The room was perfect, everything was on point, would recommend having toothbrushes available in the room, but I didn’t ask and not sure if it’s available upon request. But never mind, there’s a 24hour supermarket around the corner. I wish this hotel all the best, your all doing great, thank you for the wonderful experience and thank you Glen for your great customer service!
Stayed 1 night in Aug 2021

10/10 Excellent

Eils, Derbyshire

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
At home in the heart of Rome ! Beautiful, relaxed hotel in the centre of Rome, easy to walk to everywhere. The rooms and breakfast are fantastic, but it's the great staff who make this place unique. Will be back !
Stayed 4 nights in Feb 2020

10/10 Excellent

Edgar, New York, NY

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, clean and renovated, close to all touristy sites. My room had a king size bed and a private jacuzzi. The best of all was the friendliness of the staff, Francesca and Julius made our stay very pleasant, they accommodate us in all our needs. My wife is pregnant and they really took care of us. Highly recommended!
Stayed 5 nights in Jan 2020
Response from Stefano on 25 Jan,2020
Dear Guest, We thank you for your great review and your fantastic rating! We are very happy to know that you enjoyed your visit, our services and facilities, and our great location. We do hope to host you again very soon. Best regards.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019
Response from Staff on 31 Oct,2019
Thank you very much for ranking us 10 over 10

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As shown in the Ads is exactly in person amazing area near a lot of shopping centers and after a long day of sight seeing and shopping the best part of the hotel was the Jacuzzi
Stayed 3 nights in Oct 2019
Response from Staff on 21 Oct,2019
Thank you very much for appreciating the location and our jacuzi. Looking forward welcoming in Rome Kindest regards

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Very nice hotel and great staff. Great location. The room we stayed in was on the lobby floor, next to the kitchen...and not sound proof. But other than that it is a very good hotel
Stayed 3 nights in Sep 2019
Response from Staff on 22 Sept,2019
Dear Guest, thank you very much for your review; we are glad you appreciated the location and the staff cares Looking forward welcoming you soon again in Rome

8/10 Good

Sam, Montreal

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent rooms in good condition. Nice breakfast. Close to main sites of Rome
Stayed 1 night in Sep 2019
Response from Staff on 18 Sept,2019
Dear Mr Sam, thank you very much for taking time to review San Carlo Suite We are glad you appreciated breakfast and the closeness to all Rome's attraction. Looking forward welcoming again in Rome Kindest regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
air conditioner two night we had problems... the loby close very early 8:00 pm
Stayed 3 nights in Aug 2019
Response from Staff on 18 Sept,2019
Dear Guest, thank you very much for your 10 over 10 review we are glad you appreciated the quality of service and care provided. About the lobby closing at 8 pm we just would like to remind that we have night receptionist in the twin property to be called for any information or request you may need after 8 pm Looking forward welcoming in Rome Kindest regards

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
I liked the location of this property! Rooms were lovely. Staff were friendly. Liked that it was in an older building and not in a hotel block seemed very traditional. Francesca was very helpful and so was the guy who served breakfast but I’ve forgotten his name!
Stayed 3 nights in Jul 2019
Response from Staff on 6 Aug,2019
Dear Guest, thank you very much for taking time to review us; we really appreciate that and we are glad you enjoyed the historical building and Francesca's service Looking forward welcoming again in Rome Kind regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jun 2019
Response from Staff on 6 Jul,2019
Thank you so much!!

10/10 Excellent

Edmund

Liked: Staff & service, property conditions & facilities, room comfort
Excellent service and location
Amazing service, lovely and helpful receptionist and breakfast delivered to room if requested. Also great location, easy walking distance to all big sights. Would definitely recommend!
Stayed 2 nights in Jun 2019
Response from Staff on 19 Jun,2019
Dear Edmund, thank you very much for your nice words, we are flattered. We are glad you enjoyed our care and dedication Looking forward welcoming again in Rome Kindest regards

10/10 Excellent

Verified traveller

Stayed 3 nights in May 2019
Response from Staff on 19 Jun,2019
Dear Guest, thank you for reviewing us 5 Stars Looking forward welcoming you again in Rome Kindest regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2019
Response from San Carlo Suite Staff on 20 May,2019
Thank you very much

10/10 Excellent

Verified traveller

Stayed 3 nights in May 2019
Response from San Carlo Suite Staff on 15 May,2019
Dear Guest, thank you very much for reviewing San Carlo Suite 5 stars We look forward welcoming again in Rome. Kindest regards

10/10 Excellent

jesal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Hotel was clean and had a friendly welcome. All staff are amazing. Hotel is close to all major attractions.
Stayed 4 nights in Mar 2019
Response from Francesca on 26 Mar,2019
Dear guest, thank you very much for your beautiful words. We are very happy you appreciated our hotel and our service. We hope to have you as our guest in the future. Best regards, San Carlo Suite's Staff

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient, friendly staff
Quick 24 hour stay before traveling up north and it was perfect for my needs. I stayed by myself and it may have been a bit cramped if I had another person in the room. It's a really great place to stay if you're looking for a place that's easily walkable to many of the sites and is only 15 mins from the train station as well.
Stayed 1 night in Sep 2018

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Not the best
The location and service of the staff was excellent, however, the room was different to the one I thought I bought which was obviously disappointing. Breakfast was a limited choice and unfortunately one of the days the milk was off and then we had a despute whether us was off or not even though it was coming out like cream. We also had maintenance barge into our room whilst my other half was in the shower, which I found quite rude because they didn’t knock. The information and friendliness of the staff was exceptional though, couldn’t fault it. Just a shame about the other issues.
Stayed 4 nights in Jun 2018

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice stay in Rome. We'll come back.
Very spacious room for 3 people. The staff was very nice and really helpful for recommendations. The breakfast was abundant and the service was impeccable. It is in a shopping area, close to Piazza de Popolo so it was very convenient to get to the center of town. It is on a busy street but the rooms are still quiet. The air conditioned works great and the bathroom is beautiful, state of the art. The only inconvenience was at check-in as we didn't know the reception desk was on the first floor. There are no signs or indications on the ground floor by the elevator.
Stayed 4 nights in Sep 2017

10/10 Excellent

faisal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Jeffrey, US

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Heart of Rome
Great apartment which easily can accommodate a family of 4. Spacious, well designed, great jacuzzi tub, furnished kitchen make this an any place to travel from. Close to the Spanish Steps on via del Corso, the heart of the shopping district in Rome.

8/10 Good

Richard, Melbourne, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Separate service apartment in great location
The apartment was very spacious with separate, lounge/dining, bedroom, kitchen, bathroom and spa. The location is right in the middle of Rome within walking distance of all the attractions.

2/10 Terrible

Mohammad, Washington DC

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not a hotel! Don't trust the photos
It doesn't have a proper entrance. It is an appartment building where they have two appartments for the rooms. You will regret staying there! I asked the hotel multiple time to leave and they refused to issue a refund. Very very bad property. Again it is not a hotel.

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Stay! Simon and Mossimo were the best!!!!! Extremely helpful and professional. The hotel has a great location for all the shopping and site-seeing!

4/10 Poor

maria

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The hotel is in a non-descriptive building and there were garbage bins at the entrance. We picked the hotel because it said that it had parking, but that was not true. When we got there, we discovered that parking could only be arranged in advance. Not only that, the nearest parking place was very far away. It was very disappointing.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Must Stay
Loved this hotel rooms were nice and spacious, the staff was very helpful and made you feel welcomed, and the location is perfect. Highly recommended!

2/10 Terrible

Benedict

Liked: Staff & service
Disliked: Room comfort
Not a suite and No luxury
This hotel is NOT accessible by car. The only sign of this hotel visible from the street is no bigger than an business card. Front desk is on first floor with no signage. The website indicated that there is nearby parking but it is a 20 minute walk through substation, stairs, and street after street. NOT nearby as indicated. The superior suite is smaller than a average hotel room. No couch, no desk, no storage, no luggage rack. Hot can this be a suite? The staff is helpful but it is a one man operation. Photos on the website is deceiving because of mirrors and wide angle lens. I left the room at around 8:45am to get my car but the house keeping staff is already clean the room with my luggage still in the room.

8/10 Good

ashu, NEW DELHI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
RECOMENDED
VERY NICE LOCATION WITH VERY HELPFUL STAFF, SMALL BUT UPMARKET COMFORTABLE ROOMS.

10/10 Excellent

jennifer, Longmont, CO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best service we had in Italy!
Absolutely wonderful boutique hotel!! We stayed in the jacuzzi suite and loved it! This is in a great location, lots of shopping and 5 minutes from Pantheon, Spanish Steps and Trevi Fountain! The service was the best we had in 2.5 weeks in Italy, top notch!!! I would definitely recommend and stay here again!!

8/10 Good

simon, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Something different and special
Fantastic staff and such a lovely hotel. In the middle of Rome with everything in easy walking distance.its hidden, discrete and wonderfully furnished. We choose to spend our honeymoon there. A hotel we will stay in again.