Lobby sitting area

Reviews of Trastevere Royal Suite Trilussa

Trastevere Royal Suite Trilussa
Lungotevere Raffaello Sanzio 1, Rome, Città Metropolitana di Roma

Reviews

8.8

Excellent

Rating 10 - Excellent. 27 out of 42 reviews" "
Rating 8 - Good. 9 out of 42 reviews" "
Rating 6 - Okay. 1 out of 42 reviews" "
Rating 4 - Poor. 2 out of 42 reviews" "
Rating 2 - Terrible. 3 out of 42 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

7.4/10

Amenities

9.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Terrible

Anthony

Travelled with family
Disliked: Amenities
Very noisy rooms No amenities No staff available after 4pm Would not recommend
Stayed 1 night in Apr 2024

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Very unusual place to stay. It’s basically a five room tiny hotel on part of one floor of a building. Someone mans the “front desk” only a few hours per day. So, it is like a no service hotel or a straight room rental. But the room is beautiful and in a great location and my room had great views (Tiber River and bridges) in two directions. The building borders Trilussa Square.
Stayed 4 nights in Apr 2024

8/10 Good

Linda

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Had a great stay
Stayed 8 nights in Oct 2023

2/10 Terrible

Anthony

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
not easy to work with ..
Stayed 3 nights in Sep 2023
Response from Trilussa Royal suite on 27 Sept,2023
You did not stay with us. We will contact Expedia to remove your review.

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Little gem by the river
On the banks of the river just a great place to stay easy to get every by walking as we love walking and exploring i think only 30/40 minutes walk to most tourist highlights. Will stay there next time...
Stayed 5 nights in Sep 2023

10/10 Excellent

Graeme

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely apartment, so well located for all main attractions of Rome
Stayed 3 nights in Aug 2023

10/10 Excellent

alba

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service and great location.
Stayed 1 night in Jul 2023

10/10 Excellent

Jeffrey

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Room was very nice.receptionist and staff friendly.Need to fix lock on front door to be easier to open
Stayed 2 nights in Jun 2023

4/10 Poor

Verified traveller

Liked: Property conditions & facilities
Disliked: Staff & service
Now I Know Probably Return But Not What Expected
I want to start with the positives -- this place is in the PERFECT location. Our daughter is living in Trastevere and this location is 5 minutes walking distance to her and yet, directly across the street is the walking bridge over to Rome. It couldn't be any better situated! I assumed it was a hotel. I reviewed their notes and pictures and was very excited for my upcoming stay. Unfortunately, my arrival was delayed until after 9pm -- I didn't realize that would be a challenge. This is NOT a hotel, it's a suite of rooms in a building. There is NO reception and NO concierge. The people that work there are only there on SOME days from c. 4-c. 7 pm (those were the hours I was told). This means if you can't figure out where extra blankets are or how to turn the heat up, you're on your own. No one to ask. Check in was a bit of a nightmare -- since no one was there when I arrived, I had to call (my phone wasn't working internationally despite my plan, so I had to call daughter & ask her to contact them -- very challenging since no-one is on site 24/7). They did not answer my emails through Hotels.com, so only had to rely on my daughter. I did get in, but because no one was there, I had to meet them the next day to present my credit card. Another problem because they wanted me to come back at 3pm to provide but my day was already underway! They also don't have the toiletries that are pictured -only hand soap & body soap. No conditioner or lotion or shampoo.
Stayed 3 nights in Apr 2023
Response from Trilussa royal suite on 8 Apr,2023
Good morning,!After a long staying full of complaints about everything, our Guesthouse did not work for youWe really hope you are not looking for another stay with us.Kindest regards

10/10 Excellent

Debi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Rooms nice
Stayed 1 night in Sep 2022

8/10 Good

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Jul 2022
Response from TRSTStaff on 10 Aug,2022
Thanks a lot for your review , we really appreciate it! Hope to see you again Kind regards

8/10 Good

Kevin

Liked: Cleanliness, property conditions & facilities, room comfort
Great place
The room was very comfortable, although it did open directly onto the small entrance/reception/kitchen area of the property. This meant that any staff or guests there could see directly into the room and bathroom whenever the door was opened. The location is great. Right at the end of Ponte Sisto so easy access to places like Piazza Navona, Pantheon etc, on Google bus routes for places like Vatican and, of course, right in the centre of Trastevere.
Stayed 3 nights in Jul 2022
Response from TRSTStaff on 10 Aug,2022
Dear Kevin Thank you for your review,we appreciate you had a good stay. The problem you mentioning about is a problem of most of the guesthouses and hotel in the world,it never happened with us though If you would like a place with a private entrance , we suggest you for the next time to look for an apartment, unfortunately,being a guesthouse we can't really change this fact,and , it did not really bothered any of the guests in the past We hope , so, that this "little problem" didn't ruin your stay and hope to see you again in the future Kind regards

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Close but no cigar
The facilities were 1st class but there were issues about the check in process with staff not being on site at the time advised which lost us vital time by wasting half a morning. Out of a 3 day trip this becomes more than disappointing.
Stayed 3 nights in Apr 2022
Response from Trastevere Royal Suite Trilussa Staff on 18 May,2022
Dear Andrew , Thanks for your review anyway we would really like to talk about it. Your check-in was on the day of May 1 (workers national day) and you did advice, not with the right notice, that your arrival time was very later than our reception closing hour explained on the syte. We tried in all the ways to make a check-in in person , but, clearly, it was not easy to find a person to be in the evening on that day to make the check-in in person We still managed to stay up until that time to open the door and didn't let you lose your first night. Thanks again for staying with us Kind regards

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2022

10/10 Excellent

vito

Stayed 4 nights in Apr 2022
Response from Trastevere Royal Suite Trilussa Staff on 18 Apr,2022
Gentile sig. Caputo Grazie infinite per la sua recensione , siamo molto felici di sapere che abbiate passato un buon soggiorno , la soddisfazione del cliente è sempre al primo posto per noi Speriamo di poterla accogliere nuovamente in futuro Cordiali saluti

10/10 Excellent

Rodney

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ludovico the staff concierge was very helpful and efficient. He arranged our taxi transportation to the airport. The location was next to the Tiber River and the bathroom was very modern. A great place to stay and enjoy Rome.
Stayed 7 nights in Mar 2022
Response from Trastevere Royal Suite Trilussa Staff on 13 Mar,2022
Dear Mr./Mrs. Brown, Thanks a lot for your review , we're so glad that you've being well with us Thanks again for staying with us , it was a pleasure to accomodate you and we really hope to see you again Best regards

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful
It was a beautiful room, very clean and really comfortable bed. And an excellent location.
Stayed 2 nights in Jan 2022
Response from Paolo on 3 Feb,2022
Dear Ms. Elizabeth, Thank you for choosing to stay at Trastevere Royal Suite Trilussa. We are very glad to hear that you had an amazing stay in our guest house. Thank you for your wonderful comments about our facilities and location. Your feedback is very important for us to, to continue offering the best services to oue guests. We would love to have you again in the near future. Best Regards, Staff TRSuite Trilussa

8/10 Good

Luann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021
Response from Paolo on 6 Jan,2022
Dear Ms. Luann, We would like to thank you for giving us your feedback regarding your stay in our guest house. We are glad to see that you had a pleasant stay. Our guest house is always open for you the next time you visit Rome. Best Regards, Staff TRSuite Trilussa

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021
Response from Paolo on 30 Aug,2021
Dear Ms. Sally, We would like to thank you for giving us your feedback regarding your stay in our guest house. We are very happy to see that you had a wonderful time and stay. You are always welcome in our guest house the next time you visit the beautiful city of Rome. Best Regards, Staff TRSuite Trilussa

10/10 Excellent

Gloria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome!
Beautiful place, best location, very friendly staff, I just love this place, I’ll be back very soon!
Stayed 4 nights in Feb 2020
Response from Paolo on 17 Jul,2020
Dear Ms. Gloria, We would like to thank you for giving us your feedback regarding your stay in our guest house. We are very happy to hear that you had a wonderful time and stay. Thank you for appreciating our location in the heart of Trastevere and our staff. You are always welcome in our guest house the next time you visit the beautiful city of Rome. Best Regards, Staff TRSuite Trilussa

10/10 Excellent

Zarah

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
amazing place to stay!!
The royal Trastevere hotel was an amazing stay, the location was great we walked to the colosseum. There was an old vintage lift in the building that added to the experience and a beautiful shower. The room was spotless and the lovely receptionist was very nice, he showed us lots of spots and was great to speak too! Our only regret was that we didn’t stay longer! Thank you for a fantastic stay!!
Stayed 2 nights in Dec 2019
Response from Paolo on 9 Jan,2020
Dear Ms. Zarah, Thank you for choosing to stay at Trastevere Royal Suite Trilussa. We are very glad to hear that you had an amazing stay in our guest house. Thank you for your wonderful comments about our facility, location and staff. Your feedback is very important for us to, to continue offering the best services to oue guests. We would love to have you again in the near future. Best Regards, Staff TRSuite Trilussa

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Royce were amazing at welcoming us, we couldn’t find the exact location and he was willingly coming out and helped us with our luggage. The lift to go to the second floor where the accommodation is located is very unique which is additional for my whole experience. The view outside the room is very beautiful and the area is nice. Short walk to the bus stop which will take you to the airport or longer walk to the tram that also take you to the airport also. Take tram no.8 to go to the main attraction area.
Stayed 1 night in Dec 2019
Response from Paolo on 29 Dec,2019
Dear Guests, We would like to thank you for your amazing feedback regarding your recent stay in our Guest House. We are glad to hear that you had a pleasant stay. And that our location, facility and staff made your vacation a wonderful experience to remember. We would love to have you again as our guests in the near future. Kind Regards, Staff TRSuite Trilussa

10/10 Excellent

Richard

Stayed 2 nights in Oct 2019

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Honeymoon Love
It far exceeded by expectations. A perfect honeymoon hotel for our final night in Rome!
Stayed 1 night in Oct 2019
Response from Paolo on 17 Oct,2019
Dear Mr. Kenneth, We would like to thank you for writing your much appreciated feedback. We are very glad that you had a wonderful stay in our guest house, and that it even exceeded your expectations. You are always welcome, and we hope to have you again in the near future! Kindest Regards, Staff TRSuite Trilussa

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very modern and clean hotel in fabulous location at the beginning if Trastevere
Stayed 3 nights in Sep 2019
Response from Paolo on 17 Sept,2019
Dear Mr. Nicholas, Thank you for taking the to write us your kind feedback regarding your recent stay in our guest house. We are pleased to hear that you had an amazing experience and that our facility, services and location met your expectations. We would love to have you again us our guests whenever you come back visit Rome. Kindest Regards, Staff TRSuite Trilussa

6/10 Okay

maria

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019
Response from Paolo on 23 Aug,2019
Dear Ms. Maria, Thank you for your feedback. To help us improve, we invite you to write us at info@royalsuiteroma.com to share your opinion. We always consider our guests feedbacks to improve our services and the quality of our facility. We hope to have you in the future in order to offer our best and better services. Kindest Regards, Staff TRSuite Trilussa

2/10 Terrible

Tommaso

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful place but false advertising
This place claimed to be a hotel but in fact was more of a small & breakfast located in an apartment building. It was false advertising. Was not what I expected. It took roughly an hour to locate it as there were no signs for the hotel on the building to determine which one it was. Also we were given front door keys during our stay that did not work. Luckily another tenant from a different apartment was helpful in letting us in.
Stayed 1 night in Aug 2019
Response from Paolo on 22 Aug,2019
Dear Mr. Tommaso, We would like to thank you for taking the time to write us your feedback. We are very sorry to hear that you did not have a pleasant stay in our guest house. We would just like to point out that we have never advertised our place as Hotel in all our pages. We are a small Guest House with five (5) rooms located in a classic building in the beautiful neighborhood of Trastevere. During check-in, we always explain how to open the gate and doors of our structure with all the keys provided. And in case of any problem, we encourage our guests to contact us, thus we can open the gate or room doors anytime remotely, or for any type of emergencies. We hope to have a second chance with you and welcome you again to provide a better experience. Kindest Regards, Staff TRSuite Trilussa

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable Time
The room was spacious, clean. The staff was very helpful and knowledgeable about the area. The Trastevere area is very eclectic with street perfomers in the square, very good restaurants and bars. This area is walking distance from most major monuments 20-25 mins. I would certainly stay here again as well as recommend the place and location to friends
Stayed 5 nights in Jun 2019
Response from Paolo on 25 Jun,2019
Dear Mr Tim & Mrs Brenda, Thanks for the great review. It has been our pleasure having you as our guests and we are very happy that you love your stay with us. We are hoping to welcome you again in the future. Best Regards, Paolo Staff TRSuite Trilussa

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close enough to the center (5 min walking) The restaurants and bar of trastevere just under the hotel Great service, warm and feels like home!
Stayed 3 nights in Dec 2018
Response from Paolo on 25 Jun,2019
Dear Guests, Thank you for your wonderful review, and we really appreciate it! We are glad that you had a nice stay in our guest house. We would love to welcome you again in you next trip to Rome. Best Regards, Staff TRSuite Trilussa

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sentralt, mye liv i gatene, ikke støy på rommet.
Ok rom, sentral beliggenhet.
Stayed 3 nights in Sep 2023

4/10 Poor

Francis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023

10/10 Excellent

Leif

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Utmärkt boende i Trastevere.
Läget är perfekt. Mitt bland alla fantastiska restauranger i Trastevere och på promenadavstånd in till centrum. Fräscht, vackert rum. Bra tillgång till litet kök. Rent och snyggt.
Stayed 4 nights in Sep 2022
Response from Ludovico , The Receptionist on 19 Sept,2022
Dear Leif Thanks a million for your beautiful review , we really appreciate you have being well with usReally hope to see you againBest regards

8/10 Good

Kirsi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ihana huone. Erittäin hyvä palvelu. Loistava sijainti
Stayed 4 nights in Jun 2022
Response from Ludovico , The Receptionist on 12 Jun,2022
Thanks a million for your wonderful review,we're so glad that you had a good time with us since guests satisfaction is always the first point for us We hope to see you again Best wishes

10/10 Excellent

Anne Simone

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastisk guest House med udsøgt betjening - skønne værelser med dejlig udsigt. Fik rigtig god hjælp til at finde gode restauranter og andre ting. Vi kan varmt anbefale stedet
Udsigt fra mit værelse
Stayed 3 nights in May 2022
Response from Ludovico , The Receptionist on 12 Jun,2022
Thanks a million for your wonderful review,we're so glad that you had a good time with us since guests satisfaction is always the first point for us We hope to see you again Best wishes

10/10 Excellent

Gabriella

Stayed 1 night in Feb 2022
Response from Trastevere Royal Suite Trilussa Staff on 13 Mar,2022
Gentile sig.ra Cucci, Grazie infinite per la vostra ottima recensione , siamo estremamente soddisfatti che abbiate passato un buon soggiorno con noi nella città eterna! Grazie mille per essere state con noi , speriamo di rivedervi presto Vi porgiamo i nostri migliori saluti

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
È la seconda volta che ci veniamo! Assolutamente consigliato.
Stayed 1 night in May 2021
Response from Paolo on 1 Jun,2021
Gentile Ospite, La ringraziamo per aver scelto Trastevere Royal Suite Trilussa e per la sua recensione positiva. È per noi un grandissimo piacere sapere che ha trascorso una piacevole vacanza nella nostra struttura. Saremo lieti di ospitarvi nuovamente alla vostra prossima visita a Roma. Cordialmente, Staff Trastevere Royal Suite Trilussa

10/10 Excellent

Henrique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Indico!
A localização, o staff (Paolo e cia) e a limpeza são excelentes. Já fui 2 vezes e certamente voltarei!
Stayed 1 night in Oct 2019
Response from Paolo on 8 Oct,2019
Dear Mr. Henrique, I would like to thank you once again for staying in our guest house! It has been our pleasure to host your vacation. We wish to have you again on your next trip to the beautiful city of Rome. Kindest Regards, Staff TRSuite Trilussa

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nous avons aimé l’emplacement, la proximité des restos en soirée. Le chauffeur de taxi a eu de la diffculté à triuver l’endroit. Pas dd’affichage.
Stayed 3 nights in Sep 2019
Response from Paolo on 5 Oct,2019
Dear Guests, Thank you for your feedback regarding your recent stay in our guest house! We are glad that you loved our place and location. Unfortunately, we cannot put signage outside our building as we are in a historical building in Trastevere. This is to preserve the classic charateristic of the building. We would love to have you again as our guests soon! Kindest Regards, Staff TRSuite Trilussa

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente atencion y servicios! Paolo fue muy amable y nos asesoro ante todas nuestras consultas. Es un alojamiento para recomendar.
Stayed 2 nights in Jul 2019
Response from Paolo on 31 Jul,2019
Dear Guests, Thank you for your kind review. We are glad that you loved your stay with us, and that we made your vacation pleasant as possible. We hope to have you again as our guests on your future trip to Rome. Best Regards, Staff TRSuite Trilussa

10/10 Excellent

Fredrik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bra läge, sköna sängar.
Trevlig personal. Rent och fint, väldigt sköna sängar. Bra läge i utkanten av Traverse med många restauranger och caféer.
Stayed 1 night in Jul 2019
Response from Paolo on 21 Jul,2019
Dear Mr. Fredrik, Thank you for your review. We are very happy to hear that you had a nice stay in our guest house. We are looking forward to having you again as our guests in the near future. Kindest Regards, Staff TRSuite Trilussa

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Great room and great location. But WiFi was horrible.
Stayed 2 nights in Feb 2019
Response from Paolo on 25 Jun,2019
Dear Guests, Thank you for your review. We’re sorry to hear you had a bad experience with the Wi-Fi connection. Thank you for letting us know. We already handled the situation,in fact, we have two routers now for a better connection wherever our guests are in the guest house. And even a third one, in case all else fail. We hope to have you again as our guests to offer you a better service. Best Regards, Staff TRSuite Trilussa

10/10 Excellent

Anders

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location,heating,nice staff,good bed
Helt perfekt beläget-30 minuters promenad till vart du än vill gå i Rom! Restauranger/barer/caféer alldeles runt hörnet och Tibern o Ponte Sisto precis framför hotellet. Litet hotell med 5 rum som ligger på 3vån i huset men det finns hiss. Vi bodde in mot innergården så vi stördes inte av trafiken o ljud utifrån-men det är nya fönster i rummen så tror inte det hörs i någon av rummen. Rent,fräscht, underbara sängar,Värme! o luftkonditionering om det skulle behövas. Fritt kaffe o te i uppehållsrummet.även tillgång till stor kyl om du skulle behöva förvara dina ostar innan hemresan.glöm inte köpa Pecorino ost med hem! Trevlig, hjälpsam engelskspråkig personal som finns tillgänglig på plats nästan hela dagen och som gärna hjälper till med bokningar,tips o.dyl. Frukost fick du "kupong"till att gå ner o äta Italiensk frukost i baren/restaurangen nedanför eller så var det en 15minuters morgonpromenad till ett annat ställe där du kunde välja på Americano/italiano/Continental frukost.båda ställena är bra. Så här är det ofta på mindre ställe /hotell i Rom-du får gå till ett cafe/bar o äta frukost.
Stayed 7 nights in Dec 2018
Response from Paolo on 25 Jun,2019
Gear Guests, We would like to thank you for the wonderful review. We are glad you had a nice stay with us during your trip to Rome. We really appreciate it. We hope you used the Pecorino cheese to make a delicious Carbonara or Cacio & Pepe pasta. We would love to have you as our guests again if you plan to visit Rome once again. Tack och se dig snart! Best Regards, Staff TRSuite Trilussa