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Reviews of Hotel am Siebersturm

Hotel am Siebersturm
Spitalgasse 6, Rothenburg ob der Tauber, BY

Reviews

7.4

Good

Rating 10 - Excellent. 27 out of 157 reviews" "
Rating 8 - Good. 77 out of 157 reviews" "
Rating 6 - Okay. 32 out of 157 reviews" "
Rating 4 - Poor. 12 out of 157 reviews" "
Rating 2 - Terrible. 9 out of 157 reviews" "

8.0/10

Cleanliness

7.4/10

Staff & service

6.0/10

Amenities

7.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

David W, Dulles

Travelled with partner
Disliked: Staff & service
I liked the location. I did not like the communication with the staff. I had to wait for them to show up at the property to check-in. When I had a question, I could not get a hold of anyone. The entry door to the property did not lock properly. It is a security issue in a tourist town. The staff were not honest on the parking situation in town when I talked with them.
Stayed 4 nights in Dec 2023

10/10 Excellent

Ivan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and location
Great location, friendly staff, nice room, and great price! We stayed there for 2 nights but we wish we would have stayed longer! Thank you!
Stayed 2 nights in Aug 2021

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff and great location! Room was clean and comfortable!
Stayed 3 nights in Dec 2019
Response from oktay on 16 Jan,2020
hello, thanks for the nice review

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
In the heart of a romantic town
The hotel is superbly located right in the heart of this most beautiful town. We were offered off-street parking for 10 euros by a helpful host. The attached cafe was not open during the evening but there are plenty of options nearby. The room was warm and comfortable
Stayed 1 night in Dec 2019
Response from Oktay on 26 Dec,2019
Thanks for the nice review The Hotel Am Siebersturm

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The booking was for a double room and we were given a twin. That is not the end of the world but this was not the end of our problems. My husband found a brown mark on the sheet and black hairs in the shower (we are both blond). It was impossible to keep the window open due to the smells drifting in from the burger joint downstairs and as a result the room was quite stuffy. Finally, just as we were heading out to dinner (thankfully in another establishment), we came across a mouse running around in the ground floor corridor adjacent to the hotel and restaurant entrances. All the being said the location of this hotel is great and Rothenburg is a very pretty place.
Stayed 1 night in Sep 2019
Response from Oktay on 23 Sept,2019
Hello, you booked a double room a twin is also double room . But at all everything was wrong here,therfore thanks for your stay

8/10 Good

Naomi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019
Response from Oktay on 15 Sept,2019
thanks for u review

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The location was great, although it is on a Main Street and is very noisy early and late. Room and bathroom were modern and nice, but small. Tough conditions getting luggage upstairs with no help from staff. The advertised terrace was locked and inaccessible. There was no bar or lounge. The hotel rooms were above a small cafe which was closed for two out of the three days we were there. Unfortunately, the smell of the cafe hits you when you first walk in and travels up. The property owner is not there much so it’s all about self service. Rooms were also warm being on the second floor with only windows for ventilation. However, when you open the windows you deal with the loud tourists below. No fans or AC. Property manager was not helpful.
Stayed 3 nights in May 2019
Response from oktay on 3 Jun,2019
Thank you for your review

8/10 Good

Erik N.

Two shortcomings
The room was nice and clean, but it needed a USB connection so I could charge my cell phone and the wash sink drain plug had to be removed in order for water to drain. The location was excellent, right across from the local pub and at 10 € per day, parking was easy and next to the pub.
Stayed 2 nights in May 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
All locked up and in darkness on arrival dpors locked and no one about a man turned up and said did not expect you till later and its my day off gave me a key and told me it fitted front door inner door and room , told me where the room was and left the hotel. He was rude and unhelpful .the room was nir made up and to say the least unkempt . Wr had to leave and find another hotel at a higher rate a claim qill be following for a refund and i am totally surprised that a company like expedia would have a dump like this on your lists. Was dark, unattended and dingym
Stayed 3 nights in Dec 2018
Response from Oktay Manager on 10 Dec,2018
Hello, first of all. You called us a day before to have a twin bed room and also asked us for a late check in. You told me you want to come by 9 30 Pm .You arrived here 20 minutes after 8 PM . The reception is closed by 8 PM . In Rothenburg the most Hotels and Guesthouses cloeses the reception by 8 or 9 PM You asked for a late Check in and come almost 1 hour before and tell us nobody is here !!! But it is ok if you well giood with that. Sincerely The Siebersturm

8/10 Good

AMIR

Stayed 2 nights in Sep 2018
Response from Oktay on 2 Oct,2018
Thanks for review

8/10 Good

BRYAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location , good hotel
Easy to find Hotel , a short walk from the Railway Station . Friendly staff to greet us and show us our room . Amazing location near to Plonlein made this a great base for exploring the town . Even got up at 6.00am to see what Rothenburg looked like without all the tourists, of which I was one ! Plenty of cafes and restaurants and places to stop off and hav3 a cool beer . Plenty of shops if that is what you want too .
Stayed 2 nights in Jul 2018
Response from Siebersturm on 18 Sept,2018
Hello thanks for staying with us . And brillant review. Sincerely The Hotel AM Siebersturm

8/10 Good

Henrietta

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2018
Response from Siebersturm on 18 Sept,2018
Hello thanks for staying with us . And brillant review. Sincerely The Hotel AM Siebersturm

6/10 Okay

Tess, Canada

Liked: Cleanliness
It was quite hot at the room. But it was getting better between midnight to the early morning. It is properly because it is an old house without air conditioning. The price does not include breakfast, but you will have many choices at the street.
Stayed 1 night in Jul 2018
Response from Siebersturm on 18 Sept,2018
Hello thanks for staying with us . And brillant review. Sincerely The Hotel AM Siebersturm

10/10 Excellent

bethany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location.
Easy stay and check in/out process. No complaints
Response from Siebersturm Team on 1 May,2018
Thank You for your review

8/10 Good

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Gary, Venice, FL

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel location is great.
The hotel is located near the c road/path to Berg Eltz Castle. Strenuous walk but worth it. 25 euro for transport down. Nice room with resturant below. Small with two beds. Very small bath room.
Stayed 1 night in Sep 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Great little place
Hotel was perfect for our needs. Best part was the new Rothen-Burger restaurant that opened in our hotel lobby 2 days before our arrival. Excellent burgers! The guy who runs the restaurant is also the manager of the hotel. He has a fun, helpful personality and we thoroughly enjoyed our interactions with him.
Stayed 2 nights in Sep 2017

6/10 Okay

jason, Utah

Liked: Staff & service, property conditions & facilities
Nice, within the walls.
The hotel was nice, but the room next to ours was sealed up with a warning sticker from the city. Not sure what that was about, my brother translated it and it talked about being closed, but no real explanation. Our room smelled of the sewer, I think that may be the reason the other room was closed. It would have also been nice if the room had a fan to circulate the air. Their was no A/C, that would be a must for me in the future.
Stayed 2 nights in Jun 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to all the eateries and shopping
Clean room, bathroom, great staff, and awesome breakfast. If we had anything negative to say it would be the loud guests across the street at the beer garden and the heavy, loud traffic from 6-11:30pm every night.
Stayed 2 nights in May 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Nice stay in great location--with amazing views
Rothenburg is a must see and this hotel is fine for the $$. The hotel manager is not the warmest and fuzziest (some might interpret as rude) but you just have to try to warm up to him. The hotel is small (bathroom is minuscule) but honestly it's fine. Pretty clean, great location on the edge of the town within the wall, everything within walking distance. The view from the back of the hotel is just amazing--it's a fairy-tale come true.
Stayed 1 night in Jun 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very nice, friendly hotel.
I didn t look for any luxurious hotel, and this one was just for me, small, clean, familiar. The people, who manage the hotel are such nice people and try everything to help you.

6/10 Okay

kathleen

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Great location
The proprietor (who is borderline rude) advertises available parking but in reality only has 2-3 spaces which were not available on either night we stayed here. The room was tiny but clean & well maintained...the traditional German breakfast was very good. The female staff members were all very pleasant.

8/10 Good

David

Liked: Cleanliness, property conditions & facilities, room comfort
nice view, great location
The hotel's back side is towards the outside of the castle so the view of the valley was fantastic. Too bad we can't see it from our room. The hotel is right at the heart of Rothenburg so you can explore and see with easy. Make sure you check out promptly at 11, as we delayed for 20 minutes and the owner got upset. Good to keep mind for the future.

8/10 Good

Expedia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Conveniently located hotel, walking distance of everything, parking available close by at extra cost, very good breakfast, welcoming staff, family run operation.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities
New Rooms in an Old Town
Owner is a friendly guy, upgraded us to newly renovated room with a beautiful view at no cost. The room itself was cozy. The only issue was the bathroom. It was very cramped and the extremely 21st century sink didn't work as well as we would've liked.

10/10 Excellent

Carla, Charleston, WV

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel
Excellent WiFi connection. Clean and quiet. Owner speaks English. Hotel is inside the city wall a stone's thow away from Siebers Tower which is the most photographed tower in the city. Parking is 8 Euros each day, but you can check into the hotel, drop your luggage in your room, then park your car in a free lot outside the wall a short 10-minute walk from the hotel (the owner will give you the address). Hotel closes at 1900 so plan to arrive early. This hotel is a gem, you will not be disappointed. Highly recommended!

8/10 Good

Marcelo, Curitiba

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night at Rothemburg
Great location, great staff. Great breakfast. Good price.

10/10 Excellent

Marcelo, Araucaria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always nice to be at Rothemburg
Great location, staff and breakfast. Nice staff.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

John, Texas

Disliked: Staff & service, room comfort
Beds very hard and uncomfortable which made it hard to sleep.

2/10 Terrible

Jihn, Rochester, New York

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Owner is a piece of work, accommodations lacking
I become stuck in traffic in southern Germany due to the refugee situation. When I find a phoen I call the owner to tell him I will be late for check in. He says there is nothing he can due, I beg and plead and tell him i can be there in 2 hours or less and that it si my honeymoon. He didn't care. I had to and a different hotel after making an expensive call to Expedia who also didn't help. So my loss of a $75 prepaid room, an $80 phone call, and a $180 room we found was what that night cost me. When I go the next morning to check in he tells me that sometimes when people call to tell him their flights are late he gives the keys to the pub across the street, what the heck? Why dint he do that for me?!!! Then he lies and tells me I should call expedia for a refund, which I do when I get back to the states, but they call him for permission to refund and he denies it. He was lying to avoid confrontation. Also rooms are tiny, not as pictured, beds are terribly old and worn, as in you fall into the middle when there are two people and they separate.

8/10 Good

Gordon, Irvine Scotland

Liked: Cleanliness, staff & service, room comfort
Clean friendly little hotel in picturesque town
stayed August 2015 for two nights. Very helpful owner, our attic room a little dated but very comfortable. Small family run hotel in the picturesque town of Rothenburg. Owner can provide access to lock up garage for a small charge.Although weather was quite warm, and our room did not have air condtioning it was easy and safe to leave the side gable window open overnight. Breakfast excellent for such a small hotel. Value for money

8/10 Good

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

David, Australia

Liked: Cleanliness, property conditions & facilities
Photo is not the hotel
We booked on Expedia with a deal for a 135 euro room for 58 euros with a view. We got a small standard you at the top.So we did get the promised promotion. They let our to somebody else and made about 75 euro profit on us.They sold our room twice.

2/10 Terrible

Myung gee

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
no one should stay here
No air conditioning was terrible.
Response from Oktay on 19 Sept,2015
Hello thank you for staying in our Hotel. We are old hoause in Rothenburg.It is not allowed to have Air Condition inside the old town of Rothenburg. There is no Hotel inside the Walls with A/C . But nest time try to travel in Winter or Spring TIme.We have in the rooms a fan

8/10 Good

Francis

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Walter, Beach park

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful place!
Beautiful place!

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible experience
The service was terrible. And was impossible to communicate with the staff as the man only would tell in German. The room was not cleaned well. Would recommend to stay anywhere else.

8/10 Good

jacqueline, Chicago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quaint and charming
Inside the walls of Rothenberg, so the location is fantastic, walking distance to food and the medieval city iteslf. I booked a 3 person room to find a bunk bed and a "king" bed that has twin beds pushed together, so technically, it can fit 4. Nice size room, view is of the street in front. The bathroom is remodeled to with modern finishes, a towel warming rack and glass shower, but it's small about the size of a closet. The office to pick up keys is in the restaurant itself. If you go outside, there is a view of the valley. Great stay, comfortable clean and good value.

8/10 Good

Bud, Germany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very pleasant stay
We were just passing through Rothenburg on our way to some meetings. We had heard so much about the town we decided to check it out. I booked the hotel just a few days prior to going. I was very pleased with the location of the hotel. Easy access. We were there during off season so parking was not a problem and the hotel itself was not crowded. The hotel staff was pleasant.

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
unsatisfied service
bad customer service, we were only half an hour late for check in, and we need to pay an extra 20 euros for the owner to drive back.

6/10 Okay

Andrew, Seattle

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Great hotel service.
Staff service was quite helpful. We didn't plan for Christmas having ALL restaurants closed. They made sure to save a spot for us, and cooked an excellent dinner. He gave us some great recommendations in the city as well. The location to the city is good, and easy to park a car there as well. Not in the heart of the city (a bit of an uphill walk, but only about .5km from the city center). Room was a bit small, and pillows were extremely uncomfortable.

8/10 Good

Horacio, C C USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
HJA
Excelent

8/10 Good

Thomas, North Carolina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay, good price
We stayed one night in the middle of the week and the hotel was not busy. We were in room 1 which has a nice patio. It was very cold so we didn't spend much time out there - but it has a nice view. Price was very reasonable. Owner showed a good place to park. The hotel in a great location. Rothenburg is a great place to visit. You'll enjoy just walking up and down the streets. Any hotel inside the city wall is bound to be nice.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, clean n tidy
Good location and clean hotel! Like a family room! I would recommend to everyone!

10/10 Excellent

Penelope, Patchogue NY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great owner, wonderful location
The owner was so incredibly helpful. It was a pleasure to stay here. The rooms are small but we paid an extra eight euros for a room with a balcony that overlooked the countryside. The shower was great but again small. I would recommend this hotel to anyone. Location was great, near to all, service impeccable ...we were able to park about 1 block down from hotel.

8/10 Good

Seth, Texas

Liked: Cleanliness, room comfort
Disliked: Staff & service
Great spot in Rothenburg.
Excellent location. Large beautiful room. Not a lot of English spoken here. Breakfast was simple. When we lounged in our room the staff came to our room to make sure we know they were packing up breakfast.

10/10 Excellent

4 day weekender, Telluride, CO, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location to the main square
Nice clean room with a balcony overlooking Rothenburg. Meals available at the hotel and nearby locations. 5 minute walk to the main square.Owner provided us with free parking close by.We would stay here again!