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Reviews of Consort Hotel

3 out of 5
Consort Hotel
8 Brampton Road, Thurcroft, Rotherham, England

Reviews

6.0
Rating 10 - Excellent. 3 out of 16 reviews" "
Rating 8 - Good. 4 out of 16 reviews" "
Rating 6 - Okay. 2 out of 16 reviews" "
Rating 4 - Poor. 3 out of 16 reviews" "
Rating 2 - Terrible. 4 out of 16 reviews" "

5.8/10

Cleanliness

7.0/10

Staff & service

4.0/10

Amenities

5.0/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

4/10 Poor

Ronald

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Go elsewhere
Upon arrival tried to charge a pound for parking when they advertise for free. Cupboard doors hanging off. As i lay in the bath I could see the toilet was filthy under the rim. Noisy. Cold. Stinks of cigarette smoke in the hallway. Bed was like a bag of rocks. Definitely would not stay here again.
Stayed 1 night in Dec 2023

6/10 Okay

Robin

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Very clean but a little rough around the edges. Needs some TLC. Very comfy bed. Easy Road access and lots of parking. Shower was at best like warm but mainly cold. A bracing experience. Good value budget hotel. I will definitely use it again though.
Stayed 1 night in Nov 2023

2/10 Terrible

Carla

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The worst hotel I been to
Well as we was travelling from London for a funeral we didn’t arrive to the hotel till late and we had 2 children with us there was no lift to the room had to go up stairs with them and bags then we got in to room were there was no heating in the middle of November I had to use the hair dryer to warm the room up the sink was blocked the shower didn’t work the list is endless reallly wouldn’t ever stay there again
Stayed 1 night in Nov 2023
Response from Manager on 15 Nov,2023
Morning Carla Sorry to hear of the shortcomings you experienced unfortunately due to the age of the building we do not have lifts however we do have ground floor bedrooms I will check the room you stayed in as this is the first complaint we have received in this room the heating had been turned by the previous guest via valves May i once again apologise on behalf of the hotel and will rectify any findings immediately

8/10 Good

PAUL ALAN

Stayed 2 nights in Oct 2023
Response from Reception on 15 Nov,2023
Thank you for your positive score

10/10 Excellent

Munir

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2023
Response from Manager on 15 Nov,2023
Thank you for the positive score

4/10 Poor

Hubert

Disliked: Property conditions & facilities
Stayed 1 night in Aug 2023

8/10 Good

Paul

Stayed 1 night in Aug 2023
Response from Reception on 15 Nov,2023
Many Thanks for the positive review

2/10 Terrible

Leanne

Disliked: Cleanliness, property conditions & facilities
The bedroom was dirty. There was a thick layer of dust around the edge of the room as well as an entire corner that hadn’t been cleaned for a long time.
Stayed 1 night in Aug 2023

6/10 Okay

Hannah

Stayed 1 night in Aug 2023

2/10 Terrible

Caroline

Stayed 1 night in Aug 2023

10/10 Excellent

Ghulam Ali

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant and unforgettable stay
Very pleasant experience to stay at Consort Hotel. The room vas spacious and very comfortable. The staff was very friendly and cooperative. Breakfast starts at 8 am but they prepared breakfast for me at 7 am on my request as I had to start my work at 8 am
Stayed 1 night in Aug 2023

8/10 Good

Martyna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

4/10 Poor

ian

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
Had to pay for breakfast when expedia advertise it with free breakfast. Room had broken furniture and paper peeling off walls.room was quite dirty.
Stayed 1 night in Apr 2023
Response from Angie on 25 Jun,2023
Good morningIm sorry about the mix up with Expedia, it has no been corrected.We are a new company that has taken over and are in the process of renovating the hotel.RegardsAngie

10/10 Excellent

sumaira

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
The Hotel was beautiful, the room was really big. Very good for a family stay. The staff were very friendly and helpful
Stayed 1 night in Apr 2023
Response from Reception on 4 May,2023
Thankyou for your review.

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service
Stayed 1 night in Apr 2023
Response from A on 17 Apr,2023
Thankyou for your review.