Travelers find a peaceful haven near Saitama Super Arena with complimentary in-room WiFi and easy access to public transportation for exploring the area
Located in Omiya's center, Candeo Hotels Omiya offers a quiet retreat after busy days. Guests appreciate the convenient laundry facilities, full-service spa, and free WiFi in all rooms. The staff is consistently helpful with local information and assistance.
Omiya, a neighbourhood in Saitama, is home to Candeo Hotels Omiya. Saitama Sports Center and Kuki Shobu Park are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Saitama City Space Theater and Railway Museum. Looking to enjoy an event or a game while in town? See what's happening at Saitama Super Arena or Nack5 Stadium Omiya. Visit our Saitama travel guide
Candeo Hotels Omiya provides amenities, such as laundry facilities and a full-service spa. Guests can connect to free in-room WiFi.
Additional perks include:
Buffet breakfast (surcharge), a lift and a 24-hour front desk
Guest reviews say good things about the helpful staff, proximity to public transport and overall condition
Room features
All 321 rooms offer comforts such as air conditioning, in addition to amenities such as free WiFi. Guests reviews speak well of the clean rooms at the property.
Other amenities include:
Toilets with electronic bidets, shower/bath combinations and hairdryers
Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: JPY 2,970 for adults and JPY 1,650 for children
Things to do
Full-service spa
Family friendly
In-room refrigerator
Laundry facilities
Conveniences
24-hour front desk
Laundry facilities
Guest services
Housekeeping (daily)
Full-service spa
Spa open daily
Accessibility
Lift
More
Designated smoking areas
Room amenities
Bedroom
Bedsheets provided
Bathroom
Hair dryer
Shower/bathtub combination
Slippers
Toilet with electronic bidet
Towels provided
Entertainment
Flat-screen TV
Food and drink
Refrigerator
More
Air conditioning (climate-controlled)
Heating
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: 3:00 AM
Minimum check-in age - 18
Check-out
Check-out before 11:00 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Payment types at the property
Important information
Optional extras
Fee for buffet breakfast: from approximately JPY 2970 for adults and from JPY 1650 for children
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a security system
We should mention
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Property is also known as
Candeo Hotels Omiya Hotel
Candeo Hotels Omiya Saitama
Candeo Hotels Omiya Hotel Saitama
Frequently asked questions
Is Candeo Hotels Omiya pet-friendly?
No, pets are not allowed at this property.
How much does it cost to stay at Candeo Hotels Omiya?
As of 8 Mar, 2026, prices found for a 1-night stay for 2 adults at Candeo Hotels Omiya on 9 Mar, 2026 start from S$116, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking at Candeo Hotels Omiya?
This hotel doesn't offer parking.
What time is check-in at Candeo Hotels Omiya?
Check-in start time: 3:00 PM; check-in end time: 3:00 AM.
What time is check-out at Candeo Hotels Omiya?
Checkout is at 11:00 AM.
Where is Candeo Hotels Omiya located?
Located in Omiya, this spa hotel is within 1 mile (2 km) of Saitama City Space Theater and Saitama Super Arena. Cocoon City and Keyaki Hiroba are also within 1 mile (2 km). Miyahara station is 6 minutes by foot and Omiya Station is 18 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
Have a question?
AI iconBetaBeta
Get instant answers with AI powered search of property information and reviews.
Reviews
Candeo Hotels Omiya Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Laundry was handy to have. We had to leave our 2 suitcases that had broken wheels and they charged a fee but we were grateful to have the option to leave them. Room was great size
Rooms are nice and decent size. Staff is friendly. Laundry situation is pretty poor. 4 machines, one of which was broken. Constantly in use with people waiting in the laundry room.
Had a lovely twin corner room. Staff n chamber provide good service. Bf is excellent. Being on the outskirt to tokyo, u can gi on a day trip easily. I would stay again if its not too pricey.
Overall is good. A lot of shopping and eating places.
Loh
Stayed 1 night in Mar 2025
8/10 Good
YURIKO
29 Nov, 2025
Liked: Cleanliness, staff & service, amenities
This was my second stay, and I really appreciate that this hotel is one of the newer and more comfortable options in the area. The three-bed room is surprisingly spacious for being so close to a major station, and the beds are very comfortable. The location is excellent, and the spa on the 14th floor is a lovely bonus.
There were a few small inconsistencies—like some carpet stains, fluctuating spa temperatures, and mixed interactions with staff—but overall my stay was pleasant. Email response time was a bit slow, but I’m genuinely grateful that they were willing to hold my luggage for several days before check-in.
With the front desk tucked away at the back of the 13th floor, the hotel seems set up for minimal staff interaction, which might explain some of the communication delays. Even so, it’s a convenient and comfortable choice, especially for groups who need three real beds rather than a sofa bed.
The helpful friendly staff were amazing and went out of their way to help.
The room was quite nice, a little small and no wardroom but it was ok for short visits.
It would be nice if they had onsite
The kettle and cups were in the room but no tea or coffee, you had to go to reception to get tea and coffee.
I recently spent four nights in a spacious, three-bed corner unit that proved incredibly affordable. The highlight was the sky spa on the top floor—so relaxing that I found myself soaking in it twice a day. Just steps from the hotel you’ll find both 7-Eleven and Lawson, plus a lively shopping district, endless dining options, and the local train station. Although it sits away from the busiest tourist spots, it still offers everything I wanted—at prices for food and shopping that beat central Tokyo—and a swift 30-minute train ride lands you at Tokyo Station. It’s a bit further from the airport, but for value, convenience, and a comfortable base to start your trip, this hotel can’t be beaten.
The hotel room was spacious. The breakfast buffet was delicious, with a variety of options. The staff were excellent. I want to thank the staff for helping me find my lost luggage. While I was checking out, a tour group accidentally took my luggage. The hotel staff tracked it down and had it shipped to my next hotel. I had my luggage back in my hands a few hours after losing it.
The hotel is conveniently located close to the Omiya station. The corner room we booked was perfect for 3 people. Breakfast was regular. The organization with the breakfast was chaotic, lots of people all the time so you have to sign on a list and wait until there is space available (even on Sundays when they give you 3 options: 6:30-7:30-8:30).
We traveled there with our young kids from Canada, and honestly, it was one of the best experiences we’ve ever had. From the moment we arrived, we were blown away by how welcoming and kind everyone was. The entire place was absolutely spotless — you could tell they take a lot of pride in keeping everything clean and comfortable.
The breakfast each morning was incredible and truly worth every penny — fresh, delicious, and full of variety. And the spa… it was out of this world! So peaceful, luxurious, and the perfect way to unwind.
Everything about our stay exceeded our expectations — from the atmosphere to the service to the small thoughtful touches everywhere. It’s rare to find a place that feels so special, but this one really does. We’re already looking forward to coming back!
Clean room and the layout of room is considered spacious in Japan. Friendly and helpful staffs. We like that the hotel have coin laundry machines with dryer are available. Close to train station, convenient access.