Ryokan Matsumuraya

Property class: 2.5

Choose dates to view prices

You can look forward to an indoor public bath (no minerals), a Japanese garden and laundry facilities at Ryokan Matsumuraya. For some rest and relaxation, visit the hot tub. In addition to a restaurant, guests can connect to free in-room WiFi.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot tub
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Business Room, Japanese Futon, Non Smoking

A traditional Japanese room with tatami flooring, a low table with cushions, and a television.

Business Room, Japanese Futon, Non Smoking

  • 7 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Futon

View all photos for Standard Room, Non Smoking

A traditional Japanese room with tatami flooring, a low table with cushions, and a television.

Standard Room, Non Smoking

  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Futons

View all photos for Standard Room, Non Smoking

A traditional Japanese room with tatami flooring, a low table with cushions, and a television.

Standard Room, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 15 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Single Futons

View all photos for Standard Room, Non Smoking

A traditional Japanese room with tatami flooring, a low table with cushions, and a television.

Standard Room, Non Smoking

  • 13 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Single Futons

View all photos for Superior Room, Non Smoking

A traditional Japanese room with tatami flooring, a low table with cushions, and a television.

Superior Room, Non Smoking

  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Futons

View all photos for Superior Room, Non Smoking

A traditional Japanese room with tatami flooring, a low table with cushions, and a television.

Superior Room, Non Smoking

  • 13 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Single Futons

View all photos for Superior Room, Non Smoking

A traditional Japanese room with tatami flooring, a low table with cushions, and a television.

Superior Room, Non Smoking

  • 16 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Single Futons

View all photos for Family Room, Non Smoking

A traditional Japanese room with tatami flooring, a low table with cushions, and a television.

Family Room, Non Smoking

  • 21 sq m
  • 1 bedroom
  • Sleeps 5
  • 5 Single Futons

View all photos for Family Room, Non Smoking

A traditional Japanese room with tatami flooring, a low table with cushions, and a television.

Family Room, Non Smoking

  • 26 sq m
  • 1 bedroom
  • Sleeps 6
  • 6 Single Futons
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About the area

Located in Kawagoe, Ryokan Matsumuraya is in the city centre. Ranzan Memorial Art Museum and Kawagoe Matsuri Kaikan are cultural highlights, and some of the area's landmarks include Time Bell Tower and Kawagoe Castle. Looking to enjoy an event or a game? See what's going on at GMO Arena Saitama or Belluna Dome. Visit our Kawagoe travel guide
Map
1-1-11 Moto-machi, Kawagoe, Saitama, 350-0062

What's nearby

  • A traditional Japanese street with wooden buildings, a rickshaw, and a pagoda.
    Time Bell Tower
    3 min walk - 0.3 km
  • Warehouse District
    1 min walk - 0.1 km
  • Kawagoe Matsuri Kaikan
    3 min walk - 0.3 km
  • Candy Alley
    4 min walk - 0.4 km
  • Kawagoe Hikawa Shrine
    8 min walk - 0.7 km

Getting around

  • Kawagoeshi station
    6 min drive
  • Tokyo (HND-Haneda)
    121 min drive

Restaurants

  • 狭山茶長峰園 川越札の辻店 / 狭山カフェ 和芳庵
    3 min walk
  • 小江戸おさつ庵
    2 min walk
  • 小江戸川越 武蔵野うどん -湊- Minato
    2 min walk
  • Burger Cafe honohono
    1 min walk
  • Vanitoy Bagel 蔵づくり本店
    3 min walk

About this property

Ryokan Matsumuraya

  • Ryokan located in Taisho-Roman Street
  • Take advantage of an indoor public bath (no minerals), a Japanese garden and laundry facilities at Ryokan Matsumuraya. For some rest and relaxation, visit the hot tub. In addition to a restaurant, guests can connect to free in-room WiFi.
  • Other perks at this ryokan include:
    • Free self-parking
    • Full breakfast (surcharge), bike hire and luggage storage
    • Free newspapers and meeting rooms
    • Guest reviews speak well of the overall condition
  • Room features
  • All guest rooms at Ryokan Matsumuraya include comforts, such as air conditioning, as well as
  • Other conveniences in all rooms include:
  • Daily housekeeping and desks

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Frequently asked questions

Is Ryokan Matsumuraya pet-friendly?

No, pets are not allowed at this property.

How much is parking at Ryokan Matsumuraya?

Self-parking is free at this property.

What time is check-in at Ryokan Matsumuraya?

Check-in start time: 3 PM; check-in end time: 9 PM.

What time is check-out at Ryokan Matsumuraya?

Checkout is at 11 AM.

Where is Ryokan Matsumuraya located?

Located in Taisho-Roman Street, this ryokan is steps away from Warehouse District, Ranzan Memorial Art Museum and Time Bell Tower. Kawagoe Matsuri Kaikan and Candy Alley are also within 10 minutes. Kawagoeshi station is 22 minutes by foot and Kawagoe Train Station is 28 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Ryokan Matsumuraya Reviews

8.4

Very good

8.8

Cleanliness

9.0

Location

8.6

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 41 out of 91 reviews
Rating 8 - Good. 34 out of 91 reviews
Rating 6 - Okay. 11 out of 91 reviews
Rating 4 - Poor. 3 out of 91 reviews
Rating 2 - Terrible. 2 out of 91 reviews

Reviews

Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
トイレと洗面まで共用でしかも小スペースなので利用しにくい。
Stayed 1 night in Sep 2022
Verified review

6/10 Okay

Disliked: Property conditions & facilities
人によって良し悪しが分かれそうですが、私的には寝るだけなのありかな…って思います。
Stayed 2 nights in May 2022
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
川越駅から遠いのに、駅から近いホテルとしてあげられていました。本川越駅周辺を中心地と見立てて、そこから近い旅館であることを分かるようにした方が良いです。
Stayed 1 night in May 2022
Verified review

8/10 Good

Liked: Cleanliness
そこそこ、いい感じでした
Stayed 1 night in Dec 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and very clean accommodations. This ryokan is just around the corner from the famous bell tower, beautiful warehouse (shopping) area and candy alley. The bath is not in your room, but you reserve your time, so it’s private. The breakfast was extraordinary!
Stayed 1 night in Nov 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

ゆっくり休めました

家庭的な雰囲気で昼間はにぎやかな観光地らしいですが夜は寝静まって静かなところです。お風呂と洗面所は部屋になく共同ですが広いので使いやすいと思いました。今度は観光に行ってサツマイモスティクを食べたいです。
Stayed 1 night in Nov 2021
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

お勧めの宿

建物自体は年季の入ったものだったが、内装はリニューアルされており、比較的快適に過ごせました。 また、部屋も綺麗で、宿の人も親切でした。 ただ、強いて言うならトイレの扉が内開きだったので、トイレから出るのがちょっと辛かった。
Stayed 2 nights in Jul 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
本当に良かったんです。 また、泊まりたいです。 宜しくお願い致します。
Stayed 1 night in Apr 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

清潔、快適な旅館

リノベーションされていて、清潔感があり、スタッフの方も親切でした。 アメニティも各所にあり、不便がありません。お茶、紅茶、コーヒー、クッキー、歯ブラシセット、タオル、バスタオル、寝巻き、シェーバー、シャワーキャップ、洗顔料、化粧水など。 コロナ禍中は共用のお風呂も順番予約制なので、ゆったり入れて快適でした。 また利用したいです。
Stayed 1 night in Dec 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
タイミングが良かったのか貸切状態で悠々と過ごすことができました。食事も美味しく、スタッフの方もよくしてくださいました。ありがとうございました！
Stayed 1 night in Aug 2020
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
シンプルな民宿。海外からの旅行者向にオススメ
Stayed 1 night in Feb 2020
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
食事先を教えて頂きました。 お風呂も快適です。
Stayed 2 nights in Feb 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
スタッフの雰囲気もよく、気が利いててすごく良かった。食事も美味しかった。
Stayed 1 night in Feb 2020
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

很方便的地點。

地點不錯，到各個景點都蠻近的。
Stayed 1 night in Feb 2020
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

旅館に対する概念が完全に崩れました

先ず驚いたのが、朝食は8時か8時半からということ そんなこと何も聞いてないし、仕事に行くため 8時にはチェックアウトしたいので食べれない 何のための旅館で朝食付きなのかわからない そんなことならここには来ていない 部屋はバスもトイレもないし冷蔵庫も無い おまけに洗面所もなく外にある共同のものなので 水を汲むにも歯を磨くにも部屋から出ないとだめ TVも小さいし布団も薄っぺらい 共同風呂も普通に家庭用のものでサイトの写真とは全く違う 完全に1泊3千円の連れ込み宿という感じ こんな部屋に寝るのかと思うと情けなくて涙が出そう 他にも、 部屋が狭い、暗い、草履が気持ち悪い シェービングフォームがない 風呂が7時からというのも遅すぎる 部屋の畳の色が写真と違う（イ草ではない） 部屋の窓も2面無いし写真とは全然違う 兎に角、誇大広告もいいところなので これは何とか是正してもらわないと困るし あまりにも酷いのでぶっちぎりでコスパ最低最悪の宿 騙された方が悪いのか Hotels.comを信用したのが間違いだったのか 他の旅行サイトも調べた方がいいという教訓にすべきか こんな旅館に泊まったことが無かったので 旅館に対する概念が完全に崩れました こういうところもあるんですね 旅館での楽しみは、お風呂と食事なのに お風呂は写真とは全然違って普通の家の風呂 朝食は8時か8時半ということを到着時に聞いたが 8時にはチェックアウトしたいので食べれなかった そんな遅い時間だとはどこにも書いてなかったし 朝食抜きで一日過ごす羽目になり体調も最悪 何のための旅館で朝食付きなのかわからない 部屋も酷いしそんなことならここには来ていない 是正してもらわないと今後も被害者が出るので もっとちゃんと確認して正確な表示をすることと 今回の朝食付きプランの代金返金を求めたいです。
Stayed 1 night in Jan 2020
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Room comfort

朝食は美味しいが

朝食は非常に美味しく、大変満足の行くものでした。また、小江戸近辺には他にあまり宿がない中、観光に最適の立地でとても便利でした。一方で、共有のお風呂場が小さかったり、トイレも共用であったり、観光地であることを差し引いても価格相当のグレードには感じられませんでした。
Stayed 1 night in Jan 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
観光地の近くに宿があるので、散策するのに便利です。 お部屋も清潔感があり、気持ちよく過ごすことができました。ただ、 扉の開閉音が大きく音がして、そこだけが気になりました。 朝食も美味しく頂きましたが、もう少し早い時間に食事ができたらよかったなと思います。
Stayed 1 night in Jan 2020
Verified review

4/10 Poor

Liked: Cleanliness, property conditions & facilities, room comfort

Rude service- Shocked.

I want to say I loved this place because it is beautiful, the room was nice andd peaceful and breakfast was great. But firstly, the address listed on Google is incorrect and since no one speaks English to help us find the address we took the wrong 3 trains to the opposite side of town, tried to call the hotel with no answer. Most upsettingly we tried to ask for help and rang the bell at the front counter checking out and they literally turned off the lights at the front desk and went to another room and closed the door. We can't even call a cab because we need help to use the phone as the taxi apps and Uber aren't working here. It feels very discriminatory and hurtful. I'm honestly shocked we can't get help. It's been 35 minutes and they won't come out to help so we are sitting in the dark lobby trying to hail a cab out side at 1:30pm in the afternoon. I'm truly shocked and have never experienced rude service like this. Definitely feel we are not welcome or wanted here.
Stayed 1 night in Nov 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I stayed for one night for the Kawagoe festival, and it's great as it's right in the middle of where all the activity is. It's also quite convenient and not too far from Kawagoe Station.
Stayed 1 night in Oct 2019
Verified review

6/10 Okay

旅館は古いけど清潔でした。部屋のテレビが小さかった。古い街並みを見学するには良い場所です。
Stayed 1 night in Oct 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
台風の中、コンビニに夜ご飯を買いに行ってくれました。 大変助かりました。
Stayed 1 night in Oct 2019
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, room comfort

布団の数が

チェックイン前に荷物預けをしたくて伺った際に、何度呼び出ししても音沙汰なかったのが不安になりました。 部屋はシンプルでしたが、綺麗な畳でのんびり出来ました。 ただ、子連れで予約したのですが宿には布団1組だけで入ってたようでした。念の為 メール確認したら2組・・・追加して費用とか手間かかるのも面倒だったのでそのままにしました・・・まー季節柄乗り切れましたが。予約のシステム連携が上手くいってないのが残念でしたが、他は満足してます。
Stayed 1 night in Sep 2019
Verified review

6/10 Okay

Liked: Property conditions & facilities
Disliked: Cleanliness
Very close to attractions. The room could be clear. I could see a layer of dust around the window area and a little bit moldy in the bathroom. I would prefer stay in Tokyo instead with more options at this price.
Stayed 2 nights in Jul 2019
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Very clean and neat. The hotel is a little far from sites
Stayed 3 nights in Jul 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, room comfort
接客、部屋など古いながらも清潔感がありとても良かったです！息子のハウスダストアレルギーも気にかけていたのですが、薬も飲まず快適に過ごせました。 ただ一つあげるのであれば、駐車場があるのですが、旅館の入り口のところにあり、なかなか止められる状況ではなく苦労しました(ㆀ˘･з･˘)
Stayed 1 night in Jul 2019